Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
7342 results found
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tool
When working with Indesign CC2018 and still in CC2019 on Mac. I can't use the Toolbox/bar on my second monitor connected to my MacBook. When the Toolbox is placed/locked on to the left hand side of the screen, the submenus of all tools (Type, Pen, Pencil etc.) don't open on my secondary monitor, but semi randomly are placed on the display of my MacBook. the only way to "fix" this is to place the Toolbox on the MacBook's display, but that's not the way to go about it...
It has something to do with different resolutions of the two screens,…4 votes -
InDesign CC 2019, GPU enablement on Mac
InDesign CC 2019 14.0
macOS Mojave 10.14
Mac Pro 5.1 (mid 2012)
SAPPHIRE Radeon PULSE RX 580 8GB GDDR5Photoshop CC GPU Performance - ok
Illustrator CC GPU Performance - ok
InDesign CC... GPU incompatible???
In addition, there are icon discolorations (only InDesign). Sometimes this effect occurs, sometimes not. The color of discoloration can be different.-
Screen Shot 2019-05-29 at 4.24.00 PM.png 84 KB -
Bildschirmfoto 2019-04-10 um 18.01.03.png 464 KB -
Bildschirmfoto 2019-04-10 um 17.43.52.png 341 KB -
Zrzut ekranu 2018-10-24 o 13.36.30.png 21 KB -
Zrzut ekranu 2018-10-24 o 13.30.08.png 91 KB -
Zrzut ekranu 2018-10-24 o 13.21.14.png 57 KB -
Zrzut ekranu 2018-10-24 o 13.19.59.png 60 KB -
Zrzut ekranu 2018-10-24 o 13.18.28.png 41 KB -
Screen_Shot_2018-06-12_at_10.52.08_AM.png 146 KB
44 votesBased on our investigation we have categorized the issue that are being reported on this thread into three types:
1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.
2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
https://helpx.adobe.com/in/indesign/using/gpu_performance.html3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fixNote:
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads. -
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Drop Cap/Nested Style Broken in InDesign CC 2019
Since upgrading to InDesign CC 2019, when I edit a paragraph that has a nested style applied to the first line, the entire paragraph takes on the nested style. The paragraph behaves normally until I edit it. Unfortunately, but unsurprisingly, the behavior is inconsistent. If I copy and paste the text into a new text box, the behavior does not occur, but if I link the existing text to that new box, it continues to happen.
3 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
PDF Export & Text field crash
I have also downloaded Indesign CC 2019 and encounter a lot of bugs. I can't select a color profile for the PDF export and every time I click into a text field while layouting the complete program hangs. Unfortunately, you can't work with the program like this at the moment!
Solution for the problem with the PDF export: Preset PDF export profiles and then select them. So you can bypass the problem a bit. For the second problem I can't find a solution and am very annoyed, because there are also the same probleme with the other programs of CC
…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Crashes when Placing Docs from Microsoft Word
Since updating to CC2019 I am having constant crashes when placing from Microsoft Word.
The same documents were not an issue last week when using CC2018, both the same InDesign doc and word doc worked perfectly together.
Any suggestions as to how I can fix this critical issue - I'm on a business critical deadline, failing to meet it quite literally means the closure of our business.5 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
layers panel disappearing
My layers panel keeps disappearing - I go to the "Window" menu and open it up, do what I need to do and next time I go to use the layers panel - which I haven't closed - it has closed again... I need to keep revisiting the "Windows" menu every time I want to use it.
2 votes -
booklet
Hi there, I have a problem too with my exported PDF out of PS when printing a booklet. No matter what settings I run the PDF will come out in portrait aspect ratio and not in landscape when I print as DEVICE INDEPENDENT. Mine is a booklet half Letter, classic 2 staples in the fold (5 pages front & back, 4cl.). I can print it 8.5''x11'' but not with bleed and crop marks. Any idea why, please? Thank you! (This problem was not in 2018 version).
2 votes -
No longer scroll to select items with the arrow keys
With import of several items you can no longer scroll to select items with the arrow keys?
It work if i use place CMD+D but doesn't work with CC libraries.
If i use more than 1 items in the CC libraries i need to place one of the items in the layout and after i can scroll to select items with the arrow keys on the keyboard
1 vote -
no break is not working 100%
InDesign CC 14.0 no break is not working all the time. Trying to keep web address together and have no break applied but the text is still splitting even though it can fit a single line of the text box. If I change width of text box the spaces get compressed and almost looks like there is no space between words.
1 voteThanks for reporting the issue.
Kindly provide the information sought by Payal, see below.Adobe InDesign team
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In InDesign CC 2019 slow Reaction Time on clicking from one object to another.
Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.
Is this an issue of my computer talking to Adobe servers?
Nothing to screen shot, there is no message.
112 votesHello All,
Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.
This particular thread caters to a very specific case which has been fixed in the last update of InDesign.
If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…
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CC 2019 - Not all installed fonts show up in in search/font list
When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.
In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)
If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be…
2 votes -
BUG Indesign 2019CC
I have installed 2019CC and for some reason I keep having these panels come up. I now have 3!
1 vote -
Align toolbar: "Use Spacing" is greyed out
Version: Adobe InDesign cc 2019 (v 14.0)
Steps to reproduce:
I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.Expected result:
"Use Spacing" in Align toolbar should not…14 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Adobe PDF (Interactive)
Error when exporting to Adobe PDF (Interactive)
Indesign v14.0
Mac OS x 10.13.6
Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot
1 voteIssue as described in the thread is not faced by the user. Therefore, closing the issue
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Interactive PDF fields won’t allow me to enter any text into them when reported from Indd.
Mac OS 10.13.6 | Indesign CC 13.1 | Acrobat Pro DC 2018.011.20063
When I create a file in InDesign with text fields for an interactive PDF and export it as interactive PDF I get a PDF with blank fields and the fields won’t allow me to enter any text into them.
2 votes -
InDesign CC2019: Mouse cursor is quickly flashing whenever moving placed objects
The mouse cursor is quickly flashing and lagging whenever moving placed objects and it makes it really hard to click/drag/edit the image
9 votes -
InDesign 2019 Fails to open properly and freezes.
I recently updated to InDesign 2019 and had no problem using it last week.
Today it is not opening properly, taking around 10 minutes to open a file, then freezes the second I try to do anything in a text box.It has occurred with every file I've tried, multiple times.
I have also tried ending all InDesign processes and restarting my computer.Not sure if anyone else has come across this issue?
InDesign CC 2019: v 14.0
Windows 10: v 180343 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
2019 workspace not sticking
upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.
27 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
A2
When choosing the A2 format in a new document you get the following tallllll document
1 votePlease send the following information to santalwa@adobe.com.
• Go to “Preferences”(Edit menu→Preferences→General)
• Select the checkbox "Use Legacy “New Document” Dialog"
• Open “New Document” Dialog using File → New → Document or Ctrl/Cmd+N
• Provide the snapshot of “Page Size” drop down list in expanded form.Adobe InDesign team
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Content Aware Constantly Crashes
Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.
Layout images in a spread and some dummy text.
Select image and press teh Content aware fit button
InDesign crashesExpected result
Image fits with no crashingActual result
InDesign crashes everytimeIt's a newly created document.
Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.
Saved the file to IDML and opened that and resaved it.
Reset the preferences
Shut down/End Task of all non-essential programms, including anti-virus.
CC2019 build 14.0
File attached (embedded…
1 voteAs updated on the Adobe Forum, the issue is no longer reproducible with the user.
Abhinav
InDesign Team
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