Skip to content

Bug details

← Adobe InDesign: Bugs

Crash when placing DOCX with paragraphStyles

Version: InDesign 14.0.1, macOS 10.14.3

Steps:
1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
2. Place "ThisDocumentHasParagraphStyles.docx" in the document
3. InDesign crashes :-(

It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

Attached is a screen video capture of the process (rename .jpg in .mp4 please)

Please help!

3 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Thomas Furzy Rüesch shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Under Review  ·  amaarora responded  · 

Thanks for reporting. We will look into the issue

-Aman

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Uploading files via this form doesn't seem to work, there is an error message telling me "files not allowed". Please see files at the following URL: https://we.tl/t-5FI9h13hWt

    Steps:
    1. Open attached InDesign document
    2. Place "WordDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "WordDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    You will also find a screen video capture of the process.

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document
    2. Place "WordDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "WordDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process.

    Please note that there was a bug while uploading the files, I had to remove the file extensions in order to upload correctly. Please add extensions .mp4, .indd and .docx accordingly.

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document.
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process (rename .jpg in .mp4 please)

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document.
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process.

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document.
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process.

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document.
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process.

    Please help!

  • Thomas Furzy Rüesch commented  ·   ·  Report

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document.
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process.

    Please help!

Adobe InDesign: Bugs: Crash/Freeze/Hang

Categories

Feedback and Knowledge Base

(thinking…)