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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6801 results found

  1. middle east defaults

    Controlling defaults for ME options - doesn't work for cut/paste?

    I'm using the ME edition of InDesign 2018. The majority of my work is exclusively left-to-right, so I've set all default options to those appropriate to English (UK) text. This works fine when I'm creating a text box with the text tool, but when I cut/paste text without having a cursor in a pre-existing text box, the automatically-created new text box always has "right-to-left text direction" selected in its Story options. Is there any way I can change this default?

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  2. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  3. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    22 votes

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  4. Button area changes size when adding object that only appears on rollover

    Hello!
    I am having issues with buttons, rendering my project entirely unusable.

    When creating buttons on a map:
    - Each button is a building on the map.
    - When you rollover the building with your mouse, a box appears that gives more information about the building.

    To accomplish this, I create the button, set it to change on rollover, and drag my additional graphic into the rollover state for that button on the layers panel.

    The issue I'm having is that instead of the overall button size staying the same, once I add that additional graphic in the rollover, the…

    1 vote

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  5. Hyperlink

    Hyperlinks are not working when exporting to PDF from InDesign.Please fix this bug.

    8 votes

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    3 comments  ·  Others  ·  Admin →
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  6. PDF Exporting Issue - Linked EPS wrong color

    When exporting files created w/ Id CC 2018 13.0.1, some linked eps files appear in the PDF in a totally incorrect color. I've tried embedding the files and saving as an interactive PDF, to no avail. This has happened with multiple docs . Given this issue, I'm rendered unable to print any of my projects. Any insight appreciated!

    3 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  7. Find Glyph uses character style set in the Text tab

    It's not possible to set a character style in the Glyph tab of the Find/Change window. But if you set a character style in the Text tab, the Glyph tab uses that style to limit the search scope.

    Steps to reproduce:

    1. Start a new document, add a character style. (Doesn't matter what formatting you add to the character style.)
    2. Place a text frame and enter 'xx'.
    3. Apply the character style you added in step 1 to the first x.
    4. Set the character style in the Find Format field of the Text tab of the Find/Change window.
    5. Go to the Glyph…
    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    In step 4, are you setting the find format field to be the character style you have created in step step 1?
    If yes, then InDesign will only find those “x” which have the character style same as in the find format field (=character style created in step 1 and applied to only first x)
    https://helpx.adobe.com/indesign/using/find-change.html

    Please can you elaborate a little more on the steps.

    -Aman

  8. When I export an indesign file to a PDF, Acrobat doesn't name it with the existing indesign file name. It puts some non-sense name instead.

    When I export an indesign file to a PDF, Acrobat DC doesn't name it with the existing indesign file name. It puts some non-sense name instead requiring me to type in the name of the indesign file I've just exported. . Is there a setting I can choose that will automatically use the indesign file name when I'm exporting to a PDF?

    1 vote

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  9. Dialog Box Disappears

    From time to time the Move dialogue box will not show up when called using the hotkey Shift-Command-M. InDesign then thinks a dialogue box is open and will not perform other tasks. You cannot exit the phantom dialogue box with escape. You cannot save your document. You cannot quit InDesign without manually force quitting.

    I am on Mac High-Sierra OS 10.13.1 (17B1003) and the latest Creative Cloud version of InDesign. I have had this happen on multiple computers and on multiple versions of InDesign.

    I do not have multiple monitors - however, I do use the Spaces function on the…

    3 votes

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    0 comments  ·  Others  ·  Admin →
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  10. 11 votes

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    CLOSED  ·  amaarora responded

    With the release of InDesign 2020(15.1.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.


    Adobe InDesign Team

  11. Indesign CC 13.0.1

    Indesign CC 13.0.1 crashes after trying to open/hit hyperlinks panel. I'm running mac 0S High Sierra 10.13.3

    I tried to re-download CC 12 and it unfortunately won't open on this newest OS version.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  12. When stepping an repeating

    Not really a bug, but would make more sense to put the dimensions before the number to step or have it default to a blank palette every time. If the values exceed the page then it automatically converts it back to the previous numbers. While it's an easy fix, it is still frustrating. Still, indd by far one of my faves of all time. Very artist friendly!

    3 votes

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  13. Converting 2018 to 2017

    Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.

    2 votes

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    5 comments  ·  Others  ·  Admin →
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  14. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

    12 votes

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  15. Index Sorting is not matching with Microsoft Word Sorting feature

    We received an escalation from our client that sorting on the index entries generated from InDesign is not matching with MS-Word sorting. Attached the marking received from client for your quick reference, please confirm whether we can consider this as Bug and can be fixed in the upcoming versions?

    0 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  16. Primary Text Frame auto flow does strange things

    Auto text-flow suddenly produces this result while auto-adding new pages to fit the text-length.

    Maybe it wants me to produce more "experimental books"… who knows.

    1 vote

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  17. Highlight/Colorize menu commands : changes retained temporarily , then disappear

    Using the Edit > Menu Command to highlight/colorize frequently used commands. After spending a good deal of time setting this up, the menus only remain highlighted for a few minutes before the all highlighting disappears. Have repeated this exercise a few times, trashed preferences, always the same result.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  18. drag in picture size and Frame Fitting bug

    when I drag in a photo into indesign, I normally can resize the frame to adjust the size of it by dragging the frame box. But at the newest indesign 13.0.1 , this option wont 100% fit in the frame box. whatever frame I tried to make, the photo just won't fit 100%. High Sirra system

    2 votes

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  19. eyedropper

    Eyedropper not working in CC2018 (ME enabled). When I click a blank square then use eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead. And while testing just now, if I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears. Text blocks fail to copy too and all eyedropper options are selected. This wasn't an issue with CC17.

    2 votes

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    Hi

    There are two different issues mentioned here, and let me address them separately:
    1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
    >>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.

    2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
    >>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to…

  20. high sierra and Creative Suite

    I discovered an interesting bug concerning the Adobe CC suite and the HighSierra OS. Let me explain :
    I'm using a LaCie Firewire 800 external hard drive on which I'm recording completed jobs.
    Regularly, but not always, when using the InDesign or PhotoShop drop-down menu, the cursor takes the form of the multi-color wheel and blocks any action until I force the external hard drive to eject.
    I use many other software publishers such as Panic, Apple, Google, GitHub, ... that never presents this dysfunction.

    Here is the LaCie drive information:
    Volume Name: LaCie
    Volume type: Physical volume
    BSD device…

    1 vote

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