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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6976 results found

  1. Auto-size text boxes with rounded corners expands randomly.

    Version 2018, 13.0

    Set a text box to auto size height and width (with no line breaks)
    Make the corners rounded
    As you can see in the attached jpgs of before and after, sometimes the box expands in width and sometimes in height, but randomly, not wrapping around the text correctly.

    15 votes

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    10 comments  ·  Text/Story/Table  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please mail me a sample document to reproduce the issue? I am unable to reproduce the bug.
    Is the issue only specific to 13.0? What is the reference point for the autosize?

    -Aman
    amaarora@adobe.com

  2. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached…

    6 votes

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    Under Review  ·  3 comments  ·  Text/Story/Table  ·  Admin →
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  3. cannot place this file. No filter found for requested operation

    May 16, 1028

    I am using macOS High Sierra, version 10.13.4 which I updated a few days ago.

    I was/am using the InDesign CC 2018 version 13.1.

    I got/am still getting the same error, after uninstalling and reinstalling InDesign.

    1. New document in inDesign CC 2018.
    2. Letter size w/bleeding edges.
    3. Selected the document.
    4. Did a CMD+D and selected my .psd file, which was created on April 26, 2018.

    Result: Error
    Cannot place this file. No filter found for requested information.

    Thank you in advance.

    2 votes

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    3 comments  ·  Graphics/Images/Assets  ·  Admin →
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  4. title bar icons

    Editable Title bar ... let us firstly remove the Br and St icons (really that stock stuff!!!) ... and possibly add our own buttons ... Primarily though allow us to disable stock throughout CC ...

    3 votes

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  5. Hanging Indent plus Left Justify makes words float out of text frame

    I often use bulleted lists with the commmand/backslash (hanging indent) tool. If the text is aligned left, no problem. But when I use left justify, it sends some of the words off to the right — outside of the text frame! Please see examples below.

    The text samples here were using Adobe Paragraph Composer. But when I switched it to World-Ready it fixed it!

    I've been having this problem for a while. Before I updated to InDesign 2018 and after the update as well. I'm running El Capitan 10.11.6 on a Mid 2011 iMac.

    Solved in this thread: https://forums.adobe.com/thread/2462045

    Here…

    6 votes

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    3 comments  ·  Text/Story/Table  ·  Admin →
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  6. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  7. Hyperlink

    Hyperlinks are not working when exporting to PDF from InDesign.Please fix this bug.

    8 votes

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    3 comments  ·  Others  ·  Admin →
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  8. I'm using Windows with InDesign cc 2018, but I can't seem to export a single page from a multipage document.

    I know I can export separate pdf files, but I don't want 90 separate pages, I should be able to simply select one page and export it, with the printer's marks. I also tried to print to pdf using the print settings, but was unable to create a pdf file with the printer's marks and bleed, even though these were selected in the dialogue box.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  9. Indic script rendering issue

    It seems that Indic Scripts should be supported by default in InDesign, without having to separately check boxes in preferences or select "World Ready Paragraph Composer" in the paragraph window's menu.

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  10. Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    2 votes

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    8 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  11. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    EXPECTED RESULT
    InDesign and InCopy…

    29 votes

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    14 comments  ·  Performance/Usability  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  12. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    7 votes

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    7 comments  ·  Others  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  13. eyedropper tool

    Adobe InDesign CC 2017 (also 2018) The eyedropper tool does not work on text, when there is a second layer with data in it. On the screenshot I tried to make the text green.
    When the red layer is turned off, it works properly.

    3 votes

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    0 comments  ·  Others  ·  Admin →
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  14. Indesign crashes when I export 2 PDF files in a row.

    I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

    This happens every single time, even if I wait until the first PDF is long finished.

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  15. book file don't work

    Hi,

    unfortunately it looks like the book file isn't work anymore with InDesign CC 2018.1 in Windows 10.

    On my Mac it is working! I have attached two hardcopies (the one with correct page numbers is from Mac, the other from Windows 10 pro).

    Obviously I tried to create a new book file and added files manually – same result.

    As a result all cross-references between documents are wrong.

    Any ideas?

    Ulrich

    2 votes

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    6 comments  ·  Book/TOC  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve tried to reproduce the issue you’ve mentioned. It is working as expected.
    Could you elaborate a bit more on the exact steps you are doing when you see the problem? If you could also attach a small demo movie, that’ll be even more helpful.

    Thanks,
    Adobe InDesign team

  16. Images pixelated when published online, if the frame is scaled

    Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

    InDesign CC 2018, probably older versions with Publish online.

    5 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  17. Printing scale issues when printing with different color output options for composites

    Hello everyone,
    spotted nasty printing bug.
    When printing using "scale to fit", OUTPUT->Color: Composite and OUTPUT->Color: InRip or just Separations then the prints do not match (crop marks, image etc.) between "Composite" and "Separations".
    Paper size and printer model doesn't matter.
    Versions tested: InDesign CS6, CC17, CC18 all on OS X 10.10, 10.13
    Test file attached.

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  18. Using InDesign 13.1 and can not print my file, have to export to pdf

    2 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  19. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  20. Exporting a Snippet Causes Crash

    Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

    I am on mac OS 13.13.3 and InDesign 13.0.1

    1 vote

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    6 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

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