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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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7162 results found

  1. Turning facing pages back on makes first Master page a spread

    This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
    2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

    1 vote

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  2. Stalling

    Hi My Id is stalling both in opening, archiving and packing mode, after updating to Id CC 2019 14.0.1, working on Mac OS Mojave 10.14.2. The spinning ball continues.....

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  3. Object Style Options: XY Offset < 1440

    MacOS High Sierra
    InDesignCC 2018 13.1

    When setting up Object Style Options > Size and position options > Position > Adjust X OR Y,
    it’s impossible to manually enter any value bigger than 1440 px (pt), regardless of page size.

    10 votes

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    6 comments  ·  Styles  ·  Admin →
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  4. Indesign CS6 crash when I type or cancel text in table

    I have problem with Indesign CS& tested with WIN7 or WIN10 with 2 different machine ... when I type or cancel text in table the program crash.
    I try to reinstall and I download last update but the problem is the same.
    I want buy a new version CC2018 but I tested TRIAL VERSION and the problem is the same.
    There is a person in ADOBE that can solve me this question ?
    I can send him a zip file created with LOG COLLECTOR TOOL.
    Thank you in advance. Best regards.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. InDesign Corrupt files

    InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a…

    16 votes

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    CLOSED  ·  Abhinav Kaushik responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

    Thanks,
    Adobe InDesign team"

  6. pen tool

    When modifying a container box by adding points with the pen tool, the points wont select individually and the pen changes to the hand tool and will only select the object in the container. At first I thought it might be my Wacom, but the mouse also will not select points as (option pen) or using the point selection tool.

    At the same time when trying to clip an object set to transparency, so an object below can be seen so I can clip around it. The object becomes opaque making the task impossible.

    I am running a the latest…

    1 vote

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  7. Unable to open menus in Control Panel

    We are unable to open the menu in the Control Panel in the current InDesign (different Windows 10 machines). InDesign 14.0.1.209, please see screenshot attached.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  8. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

    28 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  9. Text wrap on anchored frame causes InDesign to freeze

    1. InDesign CC 2018 13.1 on macOS 10.13.6
    2. When placing an object in a text frame, thus creating an anchored object, and then applying to the latter a text wrap method that is different from default (none), either via application ui, script or object style;
    3. Expected to apply the wanted text wrap option;
    4. Application freezes.
    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. cannot save swatches. missing several options

    unable to save or load. the option is "greyed" out.

    2 votes

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  11. missing dialog box

    When i clicked on the effect (example; gradient feather) for my image, there is no dialog box popping out. I'm unable to click on other tools and I've to use the escape key to close the 'invisible' dialog box before I can use the other tools. Hence, I'm unable to apply any effect on my image.

    I'm using the Indesign CC (13.0.1) on Windows.

    It feels like it's a programme bug. I've tried to reinstall the programme but it still persists.

    Please assist.

    3 votes

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  12. Strange characters appear when pasting any text from anywhere

    I have InDesign CC2019 - Whenever I paste from any program (Word, Outlook, Notepad) into InDesign there is an odd boxed character with an X anywhere there was a line ending in the original. There are no soft returns or hard returns or anything in the originals it just word wrapped in a spot - and InDesign inserts a character which I cannot search for or replace.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  13. update notifications

    My adobe indesign doesn't alert me when there are updates. I'm working in 13.1 and I my files were worked on in 14. This is a reoccurring problem.

    1 vote

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  14. type tool stops working / document freezes

    My Type / Text Frame button randomly stops working and then the whole document freezes. I then exit out of the document, open it again and it either works for a few edits until it freezes again or I need to close/open numerous times until it works. I've done all the updates and this has been happening for a few weeks.

    3 votes

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  15. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

    2 votes

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  16. PDF Comments Insert Issues

    PDF Comments do not insert at the correct location when the Insert is marked at the start or the end of a paragraph. The insert at the start of the paragraph instead gets inserted at the end of the previous paragraph. The insert at the end of a paragraph instead gets inserted before the final character (tested with period and question mark and happened with both).

    1 vote

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. Entire page missing elements and objects, and unable to select objects

    After updating to 14.0.1, I opened a project and found that one of the pages (just this one page for some reason) had missing objects, missing elements, and the objects on the page were unable to be selected unless I clicked and dragged from the outside of the page to select everything at once. The missing images showed up elsewhere in the catalog and appeared in the links panel under the correct page, but did not appear in the page. After closing and re-opening the same file in InDesign CC 2018, everything was intact and totally fine. This issue rendered…

    1 vote

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  18. panels keep moving

    The tool panels keep changing position, flying out or closing in a seemingly random manner. Certainly their movement is counter productive to any given use.

    I've just updated to ID 2019 and my panel positions are all lost. This is after several month of wrestling with the demented behaviour Adobe has given them.

    In the 'old' days, one set up the panels how preferred and pretty much left them alone.

    Could Adobe please return to this functional panel behaviour and stop them flying out, moving about, or getting lost on each update?

    Having to click things open and close don…

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  19. preview 'w' shortcut doesn't work

    Regularly doesn't respond to the 'w' key shortcut to toggle between regular/preview views.

    Closing entire program fixes the issue.

    1 vote

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  20. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

    1 vote

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