6978 results found

1. Publish Online Dashboard empty

   My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.

   Thx in advance for your concern

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   4 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. Indesign unable to open few Indesign files

   InDesign is not able to open Indesign files. Says its may not support file format.
   We have reinstalled Adobe Indesign and it doesn't help.
   InDesign files can be viewed as pdf and opened in Adobe illustrator but can't open the original files.
   How do we work around this.

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   4 votes

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3. Basic Functionality breaking on each update

   i am really annoyed that Indesign keeps breaking basic functionality when it makes an update. I have used paste without formatting for years without incidence and now it doesn't always work when I need it.

   Typing in new frames requires 2 clicks and requires a tweak to the settings to work right?!

   I don't want any new functionality if it is going to break things like typing and pasting, many things that used to be one click are now many. That is not how this should work!!!

   3 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. Recent Files thumbails don't match corresponding documents

   When choosing an ID document to open from the "recent files" screen, the wrong file opens; i.e., the document that opens does not match the document that I clicked on. Or, sometimes I get an error claiming that the document cannot be found, but the file is indeed right where I left it. This does not happen every time...sometimes the right document does open from the recent files screen, but not usually. This has only been happening to me only for the past week or two. I have not moved my files, changed folder names, replaced hard drives, or any other changes like that. This happens for files that were even opened and saved from the day before, or even an hour before.

   When choosing an ID document to open from the "recent files" screen, the wrong file opens; i.e., the document that opens does not match the document that I clicked on. Or, sometimes I get an error claiming that the document cannot be found, but the file is indeed right where I left it. This does not happen every time...sometimes the right document does open from the recent files screen, but not usually. This has only been happening to me only for the past week or two. I have not moved my files, changed folder names, replaced hard drives, or any… more

   2 votes

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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5. Crashing when entering text in paragraph style name field

   To get this crash...
   Duplicate an existing Paragraph Style via Panel drop down menu.

   Select text in name field.

   Type... crashes within the first couple of characters.

   Message... Internal Error

   Doesn't happen every time, but too often.

   Adobe InDesign CC 2018

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

6. InDesign crashing when exporting book to pdf

   Hi there. I just got updated InDesign through CC and am in the process of updating old files/documents created in CS5.5. Several of them are InDesign books including 6-10 separate documents (there are a couple books which share similar documents). I'm able to export the individual documents as a pdf just fine, but when I try to export the book it crashes. I've tried recreating the book with the same documents, but no luck. Other ideas?

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. CC libraries

   CC Libraries doesn't load up properly, the drop down menu only stays open if I hold down left click on the mouse and doesn't load the library I want when I release.

   This bug has only come since the most recent update to CC2018 13.1. Running High Sierra on an iMac Pro 2017

   5 votes

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   4 comments  ·  Others  ·  Delete…  ·  Admin →
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8. [ID-4261148] Character style "Include Html Class" check box removes the whole tag

   The "Include Classes in HTML" checkbox doesn't work for Character Styles. Whereas paragraph styles and object style export without the class, character styles actually export without the tag at all—losing any formatting for that style. This is the case both in HTML and EPUB export.

   9 votes

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   5 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

9. Publish Online download PDF kills buttons/interactivity

   Steps to reproduce: post a Publish Online document, then click to download a PDF.
   
   Expected result: all buttons and interactivity would remain.
   Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
   Using ID 13.1 on Mac High Sierra.

   5 votes

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   2 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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10. InDesign performance issue: Slow interface

    The new document window is painfully slow. The pallets such as the background task pallet take some visible time to initialise themselves. As a whole the UI is always lagging.

    I'm on a new iMac Pro and this is completely unacceptable. It feels as though the interface is getting in the way instead of making work easier.

    12 votes

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    12 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman

12. running headers does not show numbers

    Running headers does not show the auto numbering for a paragraph style. This would be so much better to have this rather than using a third party plug-in. The best of which is no longer supported for CC.

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. arabic

    Cursor Direction when typing Arabic or other RTL languages. in Middle Eastern version ONLY.

    1. All Middle Eastern versions (English يدعم العربية)

    2. Type Arabic text. Place the cursor within text. Hold "Shift" key and click on right arrow key on the keyboard to select/highlight text. Cursor moves left and select next character on the left while clicking on right arrow.

    3. To select a character to the left of the cursor, we should hold (Shift+left arrow) To select a character to the right of the cursor, we should hold (Shift+right arrow)

    4. What actually is happening now and for over 20 years when we had Adobe PageMaker ME and Adobe Illustrator ME is the opposite cursor behavior to the what we're trying to select. We hold (Shift+right arrow) cursor will move and select text to the left, we hold (Shift+left arrow) cursor will move and select text to the right.

    5. see animated GIF on InDesign forums here… https://forums.adobe.com/message/10174226#10174226

    Cursor Direction when typing Arabic or other RTL languages. in Middle Eastern version ONLY.

    1. All Middle Eastern versions (English يدعم العربية)

    2. Type Arabic text. Place the cursor within text. Hold "Shift" key and click on right arrow key on the keyboard to select/highlight text. Cursor moves left and select next character on the left while clicking on right arrow.

    3. To select a character to the left of the cursor, we should hold (Shift+left arrow) To select a character to the right of the cursor, we should hold (Shift+right arrow)

    4. What actually is happening now and for over 20 years when… more

    9 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Issue is currently under review.

    -InDesign Team

14. constrain proportions (& other hold-shift-to-use features) intermittent

    I don't have the Webroot software described in the fix so it must be something else!

    3 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. Sound not working when Publish Online

    I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working perfectly fine.

    I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working… more

    6 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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16. Publish Online URL links breaking website functionality

    File Created in Indesign CC 2017

    I have created a test interactive document with links to product DG012 on our company website.

    https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

    When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

    The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

    Interestingly in safari the add to cart button functions but the search field is still disabled.

    On closer inspection it seems to be an iframe issue -
    If I go into chrome developer tools i get the following errors:

    The key "target-densitydpi" is not supported.

    castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
    at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
    at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
    at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
    at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
    at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
    at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
    at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)

    Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

    Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

    When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.

    Any advice would be greatly appreciated.

    File Created in Indesign CC 2017

    I have created a test interactive document with links to product DG012 on our company website.

    https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

    When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

    The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

    Interestingly in safari the add to cart button functions but the search field is still disabled.

    On closer inspection it seems to be an iframe… more

    22 votes

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    FIXED  ·  16 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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17. Double running header and multiple stories

    Running headers will not reset to blank when used with multiple stories.
    Create a multi-page document, and flow some text into. Create two paragraph styles (Section # and a Section header). Create a running header using both with a page number (P [Section #:] [Section header]) on the master page.

    Now, if you add a new section # and a Section header a couple pages in, the footer will update. If you put a blank Section # paragraph, the section number will disappear from the footer (as it should). Now, if you start a new the story on a new page and put a blank Section # paragraph and a Section Header style at the beginning of the new story, the Section header in the running footer will update, but the section # will stay the same as the previous story. It will not blank out. It should behave the same as when there is a single story in use. This is a bug that has been forcing me to manually edit my footers for some time. I would really like it to be fixed.

    Running headers will not reset to blank when used with multiple stories.
    Create a multi-page document, and flow some text into. Create two paragraph styles (Section # and a Section header). Create a running header using both with a page number (P [Section #:] [Section header]) on the master page.

    Now, if you add a new section # and a Section header a couple pages in, the footer will update. If you put a blank Section # paragraph, the section number will disappear from the footer (as it should). Now, if you start a new the story on a new… more

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    2 votes

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18. anchor

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will be tagged (probably within the P tag)

    4) Actual result:

    Text field (or picture) is not tagged.

    The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

    When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will… more

    • 

    19 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

19. Font outlined when exporting to pdf

    When I export to pdf and open the document in Acrobat, I have no issues with fonts. But, if I want to open the file in Illustrator (we have a special procedure to add the pdf file to one drawing in iIllustrator), I get this alert: To preserve appearance, some text has been outlined. When I checked the Background tasks in InDesign, it gives me the following alert - image attached.
    We have the copyrights on fonts. Glyphs are mentioned in the alert, but not all of them are outlined. Using CC 2018 13.1

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    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. interface small

    Icons and font in indesign cc 2018 is too small
    What about solving this issue
    Thanks

    10 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Scalable UI feature is now available in InDesign 2022.

    With this feature, you can scale the UI of InDesign and InCopy on both Mac and Windows.

    —
    Adobe InDesign team