6986 results found

1. publishing not working in chrome, FF

   I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

   For example, click on read now on this page:
   https://merce-cunningham-bm.now.sh/history-detail

   or this page:

   https://sfarts.org/monthly.cfm

   In Chrome -- nothing happens. But those pages work in Safari.

   Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

   These pages have been working well for a long time.

   I am the only one affected by this? Seems unlikely....

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   8 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. welcome screen won't load

   Welcome screen won't load. It just seems to hang up and I never see my recent files. I can still use InDesign as usual, but this new bug is frustrating.

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3. adobe freezing and getting beach ball spin constantly

   Everytime I upload, save, place etc I get beach ball after beach ball...

   It's not my computer...I have the 10k Imac Pro...

   It mainly started when I installed OS Mojave. Adress this asap please as it is affecting work flow.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

4. When I flow text indesign inserts a bunch random pages and master page templates

   When I flow text indesign inserts a bunch random pages and master page templates

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. url's not active when publish online feature used

   indesign 14.0.1
   MacOS 10.14.4

   I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to be present in Chrome, Firefox and Safari.

   If I go back to the original indesign document that I published online back in January and republish it, it all works fine.

   Here is a link to the test file: https://indd.adobe.com/view/0600f646-bb36-4866-b96e-66d8fc06a9cf

   Here is a link to download the indesign test file: mbf.me/RjOZdd

   indesign 14.0.1
   MacOS 10.14.4

   I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to… more

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6. Apply Overrides to style using option click not working

   1. InDesign CC2019
   2. option-clicking on a style sheet should apply it with clear overrides.
   3. it doesn’t. You have to right click on it to Apply ‘style’ clear overriders

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   3 comments  ·  Styles  ·  Delete…  ·  Admin →
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7. PDF Export causes Acrobat to crash

   I am having trouble exporting InDesign files to PDF.

   This is what I'm seeing:
   Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

   I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

   Please share any advice.

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   Need More Info  ·  amaarora responded

   Hi,
   Please let us know if it the InDesign application crashing or Acrobat?
   If it is Acrobat, please post it here: acrobat.uservoice.com

   Thanks,
   Aman

8. Indesign Beach Balling on Mac

   We have a 2017 iMac that is running High Sierra 10.13.6 with InDesign 14.0.1 and with working on a US Letter sized document with a text box with a single line of type, and one placed image, we get beach balling.

   First open the document, can do anything we want (from typing new text or moving the picture box on the page, to even selecting a menu item) for about 30 seconds to a minute. After that, the beach balling starts. Then it seems to freeze for about 30 seconds to a minute, and then we can do ONE thing before it will beach ball again.

   Tried installing InDesign CC 18, same, tried InDesign CC 17, same. Even tried downgrading InDesign CC 19 14.0.1 down to 14.0 and still have the problem.

   Why??

   We have a 2017 iMac that is running High Sierra 10.13.6 with InDesign 14.0.1 and with working on a US Letter sized document with a text box with a single line of type, and one placed image, we get beach balling.

   First open the document, can do anything we want (from typing new text or moving the picture box on the page, to even selecting a menu item) for about 30 seconds to a minute. After that, the beach balling starts. Then it seems to freeze for about 30 seconds to a minute, and then we can do ONE thing… more

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9. HTML Image Export — choosing 'Original' doesn't grey out the other export options

   InDesign 14.0.2 Mac.

   When exporting HTML, in the Image Export options panel (see screenshot attached) choosing 'Original' is supposed to make all the other options (quality/filetype/etc.) greyed-out/disabled, because they are no longer relevant.

   Right now they're staying active, which is confusing. Per the InDesign documentation, they're supposed to be dimmed whenever ORIGINAL is selected as the image export method:

   "ORIGINAL: Exports the original image to the “<document_name>-web-images” subfolder. When this option is selected, all other options are dimmed."

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10. ePub incorrect color conversion of placed images

    Mac running 10.14.4
    InDesign 14.0.2 working color space is sRGB
    Image placed has embedded profile of sRGB
    Native InDesign content created with color numbers matching those in image
    Exported to ePub

    Result: RGB color numbers of native object correctly match those of original sRGB numbers BUT those of the placed image have changed. The numbers indicate they have been converted to the active display ICC profile!
    Happens whether object export options on image are set to JPEG or PNG.

    I confirmed this by changing the monitor profile in System Preferences and relaunching InDesign. the exported image's color numbers changed to the color numbers of the new monitor profile.

    Expected result: all RGB content should be converted to sRGB or, less optimally, all RGB color numbers could remain the same.

    Mac running 10.14.4
    InDesign 14.0.2 working color space is sRGB
    Image placed has embedded profile of sRGB
    Native InDesign content created with color numbers matching those in image
    Exported to ePub

    Result: RGB color numbers of native object correctly match those of original sRGB numbers BUT those of the placed image have changed. The numbers indicate they have been converted to the active display ICC profile!
    Happens whether object export options on image are set to JPEG or PNG.

    I confirmed this by changing the monitor profile in System Preferences and relaunching InDesign. the exported image's color numbers changed to… more

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11. font search

    Have text or text box highlighted and want to select new font. Go to type in the Character box for a font I know I have, but it will not recognise it (happens with multiple fonts, not one particular one). If I then open the menu and scroll down the list and manually select the font I want, I can then type it in.

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12. Missing character

    We are facing problem of Missing character while placing tag file directly on indesign.

    we found bug in your side, 

    Please check attached screen shot

    you can saw in "Black" is printed like "lack".

    Please check indesignTagfile.txt that you found we passing correct "Black" word.

    Please look on this issue  

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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13. Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign. When you tab to or select another check box, or when you save the selection in the PDF, the appearance of the check box reverts to a default generic check mark.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is not selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign and remains as such.

    This degrades the purpose of using the highlighted fields, which is to call attention to fields that need to be filled.

    When the check boxes are created in Acrobat, it makes no difference in appearance or behavior if the “Show border hover color for fields” is selected or not. They always appear as the checkbox style you have chosen to use. They do not revert to a generic check mark.

    This is the way that custom check boxes created in InDesign should behave. Thus, they would allow the use of a highlighted field without the appearance of the “selected” custom graphic changing to an unwanted generic graphic.

    Please refer to the InDesign Forums message at this link for examples:

    https://forums.adobe.com/message/11063952#11063952

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign. When you tab to or select another check box, or when you save the selection in the PDF, the appearance of the check box reverts to a default generic check mark.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is not selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign and remains as such.

    This degrades the purpose of using the highlighted fields, which is to call attention to fields that need to be filled.

    When the check boxes are created in Acrobat, it makes no difference in appearance or behavior if the “Show border hover color for fields” is selected or not. They always appear as the checkbox style you have chosen to use. They do not revert to a generic check mark.

    This is the way that custom check boxes created in InDesign should behave. Thus, they would allow the use of a highlighted field without the appearance of the “selected” custom graphic changing to an unwanted generic graphic.

    Please refer to the InDesign Forums message at this link for examples:

    https://forums.adobe.com/message/11063952#11063952

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign. When you tab to or select another check box, or when you save the selection in the PDF, the appearance of the check box reverts to a default generic check mark.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is not selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign and remains as such.

    This degrades the purpose of using the highlighted fields, which is to call attention to fields that need to be filled.

    When the check boxes are created in Acrobat, it makes no difference in appearance or behavior if the “Show border hover color for fields” is selected or not. They always appear as the checkbox style you have chosen to use. They do not revert to a generic check mark.

    This is the way that custom check boxes created in InDesign should behave. Thus, they would allow the use of a highlighted field without the appearance of the “selected” custom graphic changing to an unwanted generic graphic.

    Please refer to the InDesign Forums message at this link for examples:

    https://forums.adobe.com/message/11063952#11063952

    Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in… more

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16. Embedded Publish Online doc fails in Firefox

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And also please advise with any workaround.

    Thank you.

    Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.

    Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.

    http://www.andreanienhaus.de/
    http://www.atlasdergisi.com/dijital/yaban-karacadag.html

    Could someone else check this with Firefox and let me know the result?

    And… more

    4 votes

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    5 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is now fixed.
    Thank you for your patience all this while.

    -Abhinav Kaushik
    InDesign Team

17. InDesign 2019 is not finding missing fonts - preflight does not find it and "Find Font" either, but discovered it with Flattening a PDF

    InDesign 2019 on MacBook Pro 10.14.3 - "Find Missing Font" is not working. It said all was good. Even the Preflight (with Font Missing checked) said all was error free. But when I exported the file to a pdf and ran the flattening feature, it found the 2 missing fonts--both were TTFs. So I went back to Font Book to add those fonts. All was fine then, but why didn't InDesign tell me there were missing fonts?

    2 votes

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18. No funciona en Texto - Número de caracter especial - Marcadores - Numero de pagina anterior

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19. Text Wrap on image container is applied to image bounds

    When applying text wrap to an image container, indesign (v14.0.1 macOS) now applies the text wrap to the image inside the container - rather frustrating if you are cropping in on part of an image with the image from.

    Steps to Reproduce - Place image inside container frame making sure that the image is scaled larger than the frame (cropped by frame). Place image container over text and apply text wrap.

    Expected Result - text wrap applied to container should be based on container dimensions.

    Actual result - text wrap applied to image inside the container making the text wrap to the bounds of the image that are hidden by the container frame

    When applying text wrap to an image container, indesign (v14.0.1 macOS) now applies the text wrap to the image inside the container - rather frustrating if you are cropping in on part of an image with the image from.

    Steps to Reproduce - Place image inside container frame making sure that the image is scaled larger than the frame (cropped by frame). Place image container over text and apply text wrap.

    Expected Result - text wrap applied to container should be based on container dimensions.

    Actual result - text wrap applied to image inside the container making the text wrap… more

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    2 votes

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20. Link to email replace%space%between%word%and%@%by%sign%

    InDesign 14.0.2
    When clicking (in a PDF make with the exportation option in indesign) to a link that point in the creation of a new email (link created in Indesign), the @ is replace by %, ans all the spaces in the mail title are also replace by %

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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