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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6481 results found

  1. Problem with Picture Moving / InDesign 2019/14.01

    With Indesign 14.01 have problems when I move a picture.
    Is there distortion up to 30 sec.
    Document has 120 page. Picture setting is "Normal" preview
    Adobe installs with Surface Book 2
    Here's a link to look closely at: https://adobe.ly/2QlvWkO

    Thank you
    Skender

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  2. cut off the text After dash (place from clipboard)

    At text insertion through a clipboard the text after a strange dash is cut off.
    When placing through drag&drop everything is normal.

    Bug dush from Word's XML
    - <w:r w:rsidRPr="00981F9F">
    <w:sym w:font="Symbol" w:char="F02D" />
    /w:r
    - <w:r w:rsidRPr="00981F9F">
    - <w:rPr>
    <w:color w:val="000000" />
    /w:rPr

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

    24 votes

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    21 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  4. export animation

    This animation executes out of order.

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  5. Cursor (arrow is way to big) and offset/ misses target in dropmenues

    Cursor (arrow is way to big) and offset/ misses target in dropdown-menues

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  6. Raleway no longer a font

    Raleway has been a font I've used for a week. I used it this morning and came back after lunch and it's no longer an option.

    Can I please have this font back?

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  7. Laggy Swatches panel

    Can't smoothly scroll on swatches panel as seen on video. Everything was perfect before last update.

    I did try to change workspace, closed swatched panel etc. but no luck?

    My system is Mac os Mojave 10.14.1 - iMac18,3
    Indesign version: 14.0

    Has anyone run into this problem?

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  8. ADOBE INDESIGN AND ILLUSTRATOR COMPATABILITY ISSUE

    In Adobe indesign, if we decreased Horizontal scale in Indesign and saving that template and generate PDF. If we open the same generated PDF in Adobe illustrator font size is decreasing and vertical scale is increasing and horizontal scale showing 100%. I think It's totally mis-matching with indesign and illustrator. Not only this we're facing many issues like this i.e resizing issue for example if label size is "50Wx100H" in indesign, same file showing in illustrator is 50Wx120H and some times more. Please help to fix this issue. It'll be helpful

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  9. Hyperlinks between documents in a book file don't work

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the…

    12 votes

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    5 comments  ·  Book/TOC  ·  Admin →
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  10. eyedropper

    I'm experiencing all sorts of odd behavior in INDD CC v.14.01, particularly when using the eye dropper to copy text attributes.

    Things that happen: text will be given a stroke when the text that I'm copying has no stroke applied; text will go from Align Top to Align Bottom; random colors and sizes applied.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  11. CC2018 IDML files not compatible with CS6

    Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.

    8 votes

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    24 comments  ·  IDML Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Please confirm in comments if the issue has been resolved for you with the latest release of InDesign?

    Thanks

  12. cannot save again if file is moved whilst file is open - 2019 Indesign CC

    I moved my working folder to another drive as quickly needed space. I accidentally didn't close my file in InDesign before doing this... kept working on the file then went to save it to new location... But it won't let me.
    Says file is missing from original location... put it back (which I tried but didn't work) So I had to export as idml to save it... Never encountered this in previous releases please fix.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  13. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

    2 votes

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    4 comments  ·  Others  ·  Admin →
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  14. HSB Color Slider Not Working

    The HSB/ CMYK Color slider window hasn't been working for months, every project has this window grayed out and disabled with no options to turn it back on.

    If you want to change your colour you have to use the Color Picker, which in comparison, isn't good.

    4 votes

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  15. incopy 2019 and indesign 2017

    I have recently upgraded both my INDESIGN AND INCOPY to 2019 .... and the edited INCAP files coming back to me via email are not opening when I double click them .... I get the attached error - WHEN I BROWSE and locate file its just a horrible circle - nothing happens ... Please let me know if there is a bug fix or plug in - was all working fine before the upgrade...

    OS is SIERRA 10.12.6

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  16. Pointer stuttering in layers panel

    1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse

    2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel

    3. Pointer shouldn't stutter

    4. Pointer badly stutters

    4 votes

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    4 comments  ·  Performance/Usability  ·  Admin →
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  17. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    13 votes

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    21 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

  18. when using fitting proportionally a large brown colour spreads over the whole area - Mac 10.13.6

    very unusual, can't think of a solution

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  19. Indesign cc 2018 crash mounted volume on "Save As..."

    Environment:
    - Adobe InDesign CC 2018 13.1 (13.1.0.76),
    - MacOS v 10.12.6.
    - Mounted SMB share (Windows Server 2012 R2 full share permissions).

    When editing a document on the mounted SMB share, then doing a "Save As...", there's a delay, then pinwheels, then crashes.

    Attached are the screen shots of the dialog boxes that occurs as it crashes, plus the Apple crash report.

    It does NOT crash on "Save".

    It does NOT crash on "Save A Copy..." UNLESS - sometimes you try to save over a pre-existing document. It will complain that the file is open even if it isn't…

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  20. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    35 votes

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    41 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.

    —
    Adobe InDesign team

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