7162 results found

1. "Use Typographer's Quotes" is off by default. Is this a cruel joke?

   And this setting seems to automatically reset to "off" arbitrarily. I cannot count how many times I have had to toggle it back on.

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2. master page

   The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.

   The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent bug, since all previous PDFs from these files had all the master page items in the PDF. The first time I saw this was from a PDF made 1 week ago.

   I am running InDesign 14.0.2and Mac Mojave 10.14.3

   The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.

   The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent… more

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Please provide more information to santalwa@adobe.com –
   • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
   • Error snapshot or video recording of the issue?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
   • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

   Adobe InDesign Team

3. Cannot save cross-reference format with delimiter set to "false"

   When creating a cross-reference format to control the appearance of a cross reference, using the <fullPara delim="" includeDelim="false"/> format refuses to save the includeDelim="false" component in the format. It will save a value of "true" but after entering false and choosing save, upon editing the reference format, the includeDelim="false" property is gone.

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4. Search tool not showing up

   When I go to help in order to search it doesn't let me. The search tool is not there.

   3 votes

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   1 comment  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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5. sign out

   Trying to sign out of my personal account and log into the agency account. When I click "sign out" a window pops up and then disappears. I don't get signed out. I cleared cookies and signed out on web- no dice. Think I have to delete and reinstall software just to sign into a different login...

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6. Tabs in Arabic text move weight declaration to the wrong place

   When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
   A workaround is to place a space after the tab (so on the left side since this is a right to left language).
   See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line in the Indesign file has no space after the tab, resulting in a wrong placement of the "غ" (= Arabic "g") as marked red in the screen shot.
   Sample file : https://www.dropbox.com/s/15db51rlwen8ehg/SFDA-test.indd?dl=0

   When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
   A workaround is to place a space after the tab (so on the left side since this is a right to left language).
   See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Aman

7. I am following online directions for changing my default font, but it keeps going back to Minion Pro..

   Fix the bug or tell me what I'm doing wrong.

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8. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

   In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

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   240 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

   Thank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.

9. No longer shows hidden characters for one particular document.

   I just updated to InDesign 14.0.2 x64 on Windows 7.
   The option Type > Show Hidden Characters no longer works for this document.
   It does not show newlines, paragraph marks, etc.
   This document has one pages at 2.5" x 5" size, with only text.

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   Need More Info  ·  amaarora responded

   Hi,
   Please confirm if toggling the View→Screen Mode from Preview to Normal, shows up the hidden characters

   Thanks

10. Align toolbar: "Use Spacing" is greyed out

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not be greyed out when two or more objects are selected.

    Acutal Result:
    "Use Spacing" in Align toolbar is greyed out.

    Screenshot is attached with my red markings.

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. custom ruler increments not used in object dimensions

    InDesign 14.0.2 (MacOS)
    Right-click on ruler (e.g., vertical ruler on left)
    set units to custom (e.g., 14 points)
    select object on page

    expected result: The dimensions (like the height field) should be in custom units
    actual result: The dimensions are shown in points

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12. 勝手に多言語対応段落コンポーザーに変わってしまいます。

    勝手に多言語対応段落コンポーザーに変わってしまいます。環境設定→高度なテキスト→デフォルトのコンポーザー　は日本語段落コンポーザーになっています。

    2 votes

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13. Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.

    I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Accessibility Checker fails Radio buttons and checkboxes in Adobe Acrobat

    Accessibility Checker fails:
    Check boxes (Tagged form fields - Failed)
    Radio buttons (Tagged annotations - Failed)
    InDesign copy changes, Acrobat Reading order missing tags.

    Using MacOS High Sierra V 10.13.6.

    Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
    Duplicate the pdf and rerun the checker and it passes.

    Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.

    This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.

    Indesign file attached with good pdfs and if you export the same Indesign file and run the accessibility checker it will fail in 2019 InDesign.
    See file, IP-LP782_6-17 issues export Indesign2019 RadioReadorder.pdf

    Accessibility Checker fails:
    Check boxes (Tagged form fields - Failed)
    Radio buttons (Tagged annotations - Failed)
    InDesign copy changes, Acrobat Reading order missing tags.

    Using MacOS High Sierra V 10.13.6.

    Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
    Duplicate the pdf and rerun the checker and it passes.

    Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.

    This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.

    Indesign… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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15. XSL used to export XML, replace function causing issues

    Here’s the issue: in the process of exporting XML using XSL, extended characters (like fancy quotes and em-dashes) are being replaced incorrectly. Basically, while replacing the character with it's corresponding HTML entity, the character plus two more characters get replaced.

    The problem is caused by a difference between the way Adobe is handling XSL in older versions 2014 vs. 2018 or newer. Attached you will find an example export of the 2014 export and the 2018 export using the exact same XSL. Notice that in the 2018 TWO characters after every special character are getting replaced. I have also attached the XSL we use to transform the file

    Here’s the issue: in the process of exporting XML using XSL, extended characters (like fancy quotes and em-dashes) are being replaced incorrectly. Basically, while replacing the character with it's corresponding HTML entity, the character plus two more characters get replaced.

    The problem is caused by a difference between the way Adobe is handling XSL in older versions 2014 vs. 2018 or newer. Attached you will find an example export of the 2014 export and the 2018 export using the exact same XSL. Notice that in the 2018 TWO characters after every special character are getting replaced. I have also attached… more

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16. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

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17. Clicking on bookmark in bookmark panel resizes view

    When you double-click on a bookmark in the Bookmarks Panel to go there, the view resizes to a random zoom. (Random as far as I can tell, anyway, there is probably a reason for the zoom level deep in the code).

    Not sure if this is a bug or a feature request, but navigating a long document via the Bookmarks Panel would be much more useful if the view stayed at the same zoom level.

    See: https://forums.adobe.com/thread/2630317

    Thank you.

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18. InCopy crashes while saving document or checking in

    InCopy 14.4, MacOS 10.14.4
    InCopy document crashes all the time while saving or checking in a document.
    The document contains a lot of comments and cross references to other documents.
    I have already tried to copy all content into a new document. This does not help.
    I cannot work further on the document, so I need assistance!

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

19. Некорректно работает пробная версия

    При запуске Indesign вылазит окошко с активацией пробной 7-дневной версии, после ее активации данное окно не пропадает и появляется на экране каждые 10 секунд. Что-либо редактировать в файле не получается. Помимо этого это окно с активацией еще и тормозит, какой смысл давать пользоваться демо-версией 7 дней, если она работает неправильно?

    2 votes

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20. Custom Thai character set does not display properly in composite font

    In the Composite Font Editor, I defined a custom character set that includes all of the characters in Noto Sans Thai and tried specifying various Thai fonts to that character set as part of a composite font.

    However, regardless of the font I specified and regardless of what fonts I specified for the other parts of the composite font in certain circumstances three Thai tone characters would not display (U+0E48, U+0E49, and U+0E4C). As far as I can tell, they do display when they are above another tone character, but they do not display if they are the only tone character. I have confirmed that these characters are included in the custom Thai character set that I defined.

    I attached a PDF showing most of the characters in the custom Thai character set I defined and one of many composite font definitions that I tried.

    InDesign 14.0.2 (same thing happens in other versions) on Windows 7 (64-bit)

    In the Composite Font Editor, I defined a custom character set that includes all of the characters in Noto Sans Thai and tried specifying various Thai fonts to that character set as part of a composite font.

    However, regardless of the font I specified and regardless of what fonts I specified for the other parts of the composite font in certain circumstances three Thai tone characters would not display (U+0E48, U+0E49, and U+0E4C). As far as I can tell, they do display when they are above another tone character, but they do not display if they are the only tone… more

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