7770 results found

1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up remaining tasks."

   Workaround:

   • Disable Contextual Task Bar or remove Documents Font Folder
   • Close the MAGNET application
   • Revert to InDesign 19.5, No performance lag is observed.
   • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
   • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
   • Uninstall-Reinstall seems to resolve the issue temporarily
   • Turn off Preflight seems to resolve the issue temporarily

   Note:

   1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
   2. The issue seems to be specific to the MAC devices
      • Apple MacBook Pro M1/M2/M3
      • Apple MacBook Air M1/M2/M3
      • Apple Max Studio M1/M2/M3
      • Apple Mac mini M1/i7 Intel
   3. The issue exists for both old and new documents

   Additional information needed:

   1. Are you opening the indd documents from the folder containing the Documents Font Folder?
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Screenshot of Memory usage while the issue is observed
   4. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
      • Open Terminal in full-screen mode
      • Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
      • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside… more

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   176 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have made some Performance Improvements in the latest InDesign Release 2025 (Version 20.1), available via Creative Cloud Desktop application. This issue has also been fixed as part of performance improvements.

   Please let us know if you still face slowdown while doing basic operations in this latest InDesign release.

   --

   Adobe InDesign team

2. Bug in 21.4 and 21.4.1 not recognize the local TrueType font

   After updating to InDesign 21.4 and 21.4.1, I encountered a major bug regarding font management, specifically with local TrueType fonts (like Futura TT).

   ISSUE SYMPTOMS:
   1. InDesign 21.4 does not recognize the local TrueType font anymore. The text appears highlighted in pink (substituted font) and the font name appears in square brackets like [Futura (TT)].
   2. In the "Find/Replace Font" dialog, it says "Missing Fonts: 0", but the substitution remains active and the text is not rendered correctly.
   3. Placing the correct .ttf files into the "Document Fonts" folder is completely ignored by version 21.4.

   TROUBLESHOOTING DONE:
   - Cleared Adobe font caches and deleted .lst files (no effect).
   - Reset InDesign preferences (no effect).

   PROOF OF THE BUG:
   I performed a downgrade to InDesign 21.3. Opening the exact same file (.indd and .idml) with the exact same font files on the exact same Mac works perfectly. Version 21.3 recognizes the font instantly and the pink highlight disappears.

   This is clearly a regression/bug introduced in the 21.4 update regarding how InDesign handles local TrueType fonts when a system font conflict occurs. Please look into this.

   • InDesign Version: 21.4 and InDesign Version: 21.4.1
   • OS: macOS

   After updating to InDesign 21.4 and 21.4.1, I encountered a major bug regarding font management, specifically with local TrueType fonts (like Futura TT).

   ISSUE SYMPTOMS:
   1. InDesign 21.4 does not recognize the local TrueType font anymore. The text appears highlighted in pink (substituted font) and the font name appears in square brackets like [Futura (TT)].
   2. In the "Find/Replace Font" dialog, it says "Missing Fonts: 0", but the substitution remains active and the text is not rendered correctly.
   3. Placing the correct .ttf files into the "Document Fonts" folder is completely ignored by version 21.4.

   TROUBLESHOOTING DONE:
   - Cleared Adobe… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. InDesign 21.4.1 buffering indefinitely after a few edits and won't save (Windows 11)

   I can make a few changes in non-corrupted files which are fine, but then I get the spinning wheel forever. My cursor still moves and can click things, but I can't undo (ctrl+z) or save. Then the app won't close, it has to be force closed through Task Manager. I have closed and reopened the app, checked for updates, updated restarted my computer, tried other files, nothing works. My other apps work fine and I have no other issues with buffering or freezing.

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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4. [ID-4281595] Share for Review Comment Emails Render Raw HTML Instead of Formatted Text

   Share for Review email notifications contain raw HTML code in the message body. Comment text is wrapped in visible <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tags that render as code rather than formatted text, making the emails difficult to read. The HTML should be rendered, not displayed as raw markup.

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   3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue.

   We are currently reviewing this.

   
   

   --

   Adobe InDesign team

5. Image containers deselects everything else

   The usual workflow is to select multiple assets and move them across the page with one click and drag. In this case I have 3 elements—a graphic container that has a photo pasted inside; beneath it a shape and a text box on top.
   The bug is that when I have all three selected and I click on the image container, everything else gets deselected and only the image container remains selected (as if I clicked on it for the first time).
   The workaround is to select all 3 elements and click on the text box or the shape in order to move them all.

   The same happens when I want to align elements to graphic containers—I can select 2+ elements but as soon as I select the graphic container to be the parent to which the other graphics should align to, everything gets deselected. Doesn't happen with shapes and text boxes.

   Using Adobe InDesign 21.4 on MacOS Tahoe 26.5.1.

   This happened after the latest InDesign update.

   The usual workflow is to select multiple assets and move them across the page with one click and drag. In this case I have 3 elements—a graphic container that has a photo pasted inside; beneath it a shape and a text box on top.
   The bug is that when I have all three selected and I click on the image container, everything else gets deselected and only the image container remains selected (as if I clicked on it for the first time).
   The workaround is to select all 3 elements and click on the text box or the shape in… more

   7 votes

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. Bug report (regression) — InDesign 2026: Fixed-Layout EPUB export freezes (Error -29) on a large image + a vector shape

   zip for the repro: https://e.pcloud.link/publink/show?code=XZ5IUrZxTfA7wbGXB0km8sFyaLVLHI9lbdX

   Environment

   • Adobe InDesign 2026, version 21.0.0.192
   • macOS (Darwin 25.5)
   • Regression: the same document exports correctly in InDesign 2025 and earlier.

   Summary

   Exporting a page to Fixed-Layout EPUB fails with an uncatchable Error -29 "Uncaught exception" when
   the page contains a large placed raster image together with a vector shape from an
   Illustrator-style drawn illustration. The minimal reproducer is just two objects: one large image
   plus any single one of those illustration shapes (even a simple 4-point polygon). Removing the image,
   or removing the vector shape, makes it export. The error aborts the scripting engine (not catchable with
   try/catch); from a panel, the export call never returns.

   Steps to reproduce

   1. Open min_test.indd (one page: a large image + one vector shape). Or build it: place a large image (~5300×7900 px) on a page and add a vector shape that came from a drawn/imported illustration.
   2. Export to Fixed-Layout EPUB (File > Export… → EPUB (Fixed Layout), or doc.exportFile(ExportFormat.FIXED_LAYOUT_EPUB, file, false)).

   Expected result

   The EPUB is produced, as in InDesign 2025 and earlier.

   Actual result

   Export fails with Error Number: -29, "Uncaught exception."

   What was ruled out (controlled, single-variable tests)

   • The image: any large image works (56 MP alone exports fine); the specific file/metadata is irrelevant (pixel data byte-identical, metadata kept or stripped — still fine alone).
   • Cumulative load: 8 images totalling 133 MP, or a big image + up to 400 generated shapes, export fine.
   • Transparency, strokes, compound paths, bezier curves, rich-CMYK fills: a big image + generated shapes carrying any/all of these export fine (9 separate fabrication attempts).
   • Document context / page count / fonts: the page reproduces it alone as a one-page document with the document fonts substituted; other pages and text are not involved.
   • Shape complexity / count: a single simple real shape reproduces it just as a complex one does.

   => The trigger is the large image + a single real vector shape whose internal path representation
   (from an Illustrator-style illustration) cannot be reproduced by scripted/generated geometry. It is
   not size, color, transparency, complexity, count, fonts, or document context.

   Reproducer

   min_test.indd (attached) — a one-page document with a large image + one real vector shape — reproduces
   on export. Package it (File > Package) so the linked image travels.

   Workaround

   Downsample the placed image (changes the image enough to clear the export), or remove/relocate the
   vector illustration from the page.

   <!-- History: earlier drafts blamed image pixel size, a specific vector property, transparency, and a
   cumulative whole-page/whole-document cost. All disproven by controlled tests (several were artifacts
   of the original file drifting under the threshold during a long edit session - a fresh copy always
   reproduces). The minimal, reliable trigger is: a large image + one real illustration vector shape. -->

   zip for the repro: https://e.pcloud.link/publink/show?code=XZ5IUrZxTfA7wbGXB0km8sFyaLVLHI9lbdX

   Environment

   • Adobe InDesign 2026, version 21.0.0.192
   • macOS (Darwin 25.5)
   • Regression: the same document exports correctly in InDesign 2025 and earlier.

   Summary

   Exporting a page to Fixed-Layout EPUB fails with an uncatchable Error -29 "Uncaught exception" when
   the page contains a large placed raster image together with a vector shape from an
   Illustrator-style drawn illustration. The minimal reproducer is just two objects: one large image
   plus any single one of those illustration shapes (even a simple 4-point polygon). Removing the image,
   or removing the vector shape, makes it export. The error aborts the scripting… more

   5 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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7. TEXT BOX FREEZE

   I use indesign and for about a minute I can drag and move the text box the frame and select all the text within the box but soon it all freezes or locks all of a suddent i try to drag the box i cant, i try to size the box i cant, i try to select text I cannot only one word at a time,

   I have attached a word link to the video I need help ASAP I have an assignment due FRIDAY 24th and I cannot solve this. I am using V.21.6 if that helps and It is adobe 2026, Below is uncluded a video (about 2 minute mark is when it freezes). Also noticed my microsoft word does that too i cant select words but one word at a time maybe theres a corrolation I am not sure.

   I use indesign and for about a minute I can drag and move the text box the frame and select all the text within the box but soon it all freezes or locks all of a suddent i try to drag the box i cant, i try to size the box i cant, i try to select text I cannot only one word at a time,

   I have attached a word link to the video I need help ASAP I have an assignment due FRIDAY 24th and I cannot solve this. I am using V.21.6 if that helps and It… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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8. オブジェクト拡大・縮小に応じない いくつかのテキスト属性がある

   テキスト属性のいくつかは拡大・縮小に応じません。
   すべて日本語版だけの要素なので、日本語で失礼します。

   発生バージョン：これまでの全てのバージョン
   検証手順：
   1 さまざまな属性を与えたテキストフレームを用意
   2 1をコピー
   3 1のテキストフレームをアウトライン作成
   4 塗りカラーを変更
   5 元の位置にペースト
   6 すべてを選択
   7 拡大・縮小

   添付画像A は 5あるいは6の状態、添付画像Bが7の結果です。
   これにより、以下の属性が拡大・縮小に応じないことがわかります。
   ・ルビ文字のオフセット
   ・圏点のオフセット
   ・縦中横のオフセット
   ・割注の行間

   通常の業務ではこのような作業を行うことはほとんどありませんが、
   決して看過してよい仕様ではありません。改善を希望します。

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   5 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. 21.xで縦組みストーリーをHTML5書き出しすると盛大に崩れる

   発生バージョン：21.0以降
   問題：InDesign 21.0以降で、縦組みのストーリーをHTML5で書き出すと大幅に崩れる。20.x以前は正常に完了する。

   Occurrence version: 21.0 or later
   Issue: In Design 21.0 or later, the results of exporting vertical stories in HTML5 will be significantly disturbed. Completed normally before 20.x.

   Reference article
   https://community.adobe.com/%E8%B3%AA%E5%95%8F-243/indesign%E3%81%8B%E3%82%89html5%E6%9B%B8%E5%87%BA%E3%81%97-1631791?tid=1631791

   5 votes

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   0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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10. InDesign 21.6 freezes for 5 seconds when placing images ONLY when offline on macOS

    A severe 4-to-5 second application hang/freeze occurs every time a user attempts to place an image file while the Mac is disconnected from the internet. If the Mac is online, the lag disappears completely. This is a regression bug introduced in recent 21.x builds.Steps to Reproduce:Open Adobe InDesign v21.6 on macOS.Disconnect the computer from the internet (turn off Wi-Fi and unplug ethernet).Create a new, blank document.Press Cmd + D to place any standard image file (e.g., JPEG, PNG) stored on the local hard drive.Click on the document layout to place the graphic asset.

    Expected Result:The image should place instantly onto the layout canvas without hesitation.

    Actual Result:InDesign freezes entirely, displaying a spinning wait cursor or locking up the mouse pointer for roughly 4 to 5 seconds before the image finally drops onto the page.Crucial Diagnostic Variables (Verified):Network Status: The bug only triggers when the Mac is offline. If the computer is connected to the internet, images place instantly without any lag.Regression: Rolling back three versions prior entirely fixes the problem. The issue does not exist in older builds, pointing directly to a telemetry, asset verification, or cloud-feature timeout loop introduced in recent 21.x code.

    Tested: Verified on local files (not cloud-synced folders or network servers).

    Third-party utilities have been ruled out.
    System Specs:App Version: InDesign v21.6 (and recent 21.x builds)OS: macOS

    A severe 4-to-5 second application hang/freeze occurs every time a user attempts to place an image file while the Mac is disconnected from the internet. If the Mac is online, the lag disappears completely. This is a regression bug introduced in recent 21.x builds.Steps to Reproduce:Open Adobe InDesign v21.6 on macOS.Disconnect the computer from the internet (turn off Wi-Fi and unplug ethernet).Create a new, blank document.Press Cmd + D to place any standard image file (e.g., JPEG, PNG) stored on the local hard drive.Click on the document layout to place the graphic asset.

    Expected Result:The image should place instantly onto… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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11. [ID-4246352]NIKKUD (accents/diacritics) selection has become invisible

    InDesign version: v20 (both Mac & PC)

    Hebrew letters can use NIKKUD - vocalization diacritical marks (function like Vowels) under/above the letter.

    • In previous versions (-2023) it was possible to select only the NIKKUD (attached image) of the letter. (in order to specify the position of the NIKKUD using the Diacritic Positioning panel or to change color, etc.)
    • In the current version (2024-2025) the selection is on the entire letter, and there is no visual indication whether the letter or the NIKKUD is selected (attached image).

    Note: Sometimes there are two NIKKUD characters and even in such a case in the past it was possible to choose each separately (attached image)

    InDesign version: v20 (both Mac & PC)

    Hebrew letters can use NIKKUD - vocalization diacritical marks (function like Vowels) under/above the letter.

    • In previous versions (-2023) it was possible to select only the NIKKUD (attached image) of the letter. (in order to specify the position of the NIKKUD using the Diacritic Positioning panel or to change color, etc.)
    • In the current version (2024-2025) the selection is on the entire letter, and there is no visual indication whether the letter or the NIKKUD is selected (attached image).

    Note: Sometimes there are two NIKKUD characters and even in such a case in… more

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    53 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

12. Cursor changes to spinning circle, and undo stops working

    This keeps happening, sometimes it's a new document. Cursor is spinning wheel but still functions, undo doesn't work either!

    Windows 11
    Indesign 21.4.1

    5 votes

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13. Application: Adobe InDesign 21.6 Operating System: Windows Issue: InDesign crashes unexpectedly while designing flyers. Steps to Reproduce:

    I'm facing a crashing issue in Adobe InDesign 21.6. While designing a flyer, when I drag and drop a product image from Adobe Bridge into InDesign, the application suddenly closes. Please help me identify and fix this issue.

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    1 comment  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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14. In Design bleibt immer hängen

    Ich kann keine Dokumente mehr bearbeiten. Der Curser der Maus dreht immer blau im Kreis. Ich kann keine Texte mehr abändern. Habe InDesign Version 21.5.1. Es geht so seit 2 Wochen, habe ganze Installation deinstalliert und jetzt wieder installiert. Es nützt nichts.

    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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15. [ID-4273319] InDesign 2026 shows Damaged document when opening previous version documents from Synology NAS

    InDesign 2026 says that my documents are damaged.
    All documents that are on my Synology NAS. Connected via SMB3.
    (InDesign 2025 works fine.)

    If I quit and restart InDesign 2026 - I can open one file once. Alla files after that is "damaged".
    New file created with InDesign 2026 and saved on NAS works.
    Looks like the issue is with documents from previous version that opens as "converted".
    Only happens on NAS. Not on local files.

    Workaround: Copy indd file to your local drive, open, save and upload back to its original location

    Indesign 2026

    Mac OS Tahoe.
    MacBook Pro M1 Max.

    InDesign 2026 says that my documents are damaged.
    All documents that are on my Synology NAS. Connected via SMB3.
    (InDesign 2025 works fine.)

    If I quit and restart InDesign 2026 - I can open one file once. Alla files after that is "damaged".
    New file created with InDesign 2026 and saved on NAS works.
    Looks like the issue is with documents from previous version that opens as "converted".
    Only happens on NAS. Not on local files.

    Workaround: Copy indd file to your local drive, open, save and upload back to its original location

    Indesign 2026

    Mac OS Tahoe.
    MacBook Pro… more

    13 votes

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    10 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We believe the issue may have been resolved with the release of macOS 26.4, as confirmed by one of the customers in this thread. Could you please confirm whether the issue has also been resolved for you after updating to macOS 26.4?

16. Image placing issue

    Hi,

    Whenever I place two or three images, the software becomes unresponsive and gets stuck. I have to force-close the application and restart it to continue working.

    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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17. InDesign v21.4 crashing every 5 minutes

    Since my update to v21.4 today, InDesign 2026 has been crashing on me every 5 minutes - once was under a minute of opening, while I was reading about a missing font.
    I want to roll back to previous version

    2 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit a crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. InDesign crash issue when updating files

    When working on book editing in InDesign, placing Illustrator artwork into InDesign causes InDesign to freeze and fail to save when the Illustrator artwork is updated.

    3 votes

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    0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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19. Publish Online unacceptable result

    Used InDesign's (2026) Publish Online function for a simple, 1-page flyer, horizontal ("landscape") layout.
    Result OK—EXCEPT there's a vertical BOX (gray outline) visible right up the middle of the piece, bisecting the 2 sides of it.

    I had Saved & Exported the item successfully; my PDFs don't show this box. Screen Mode is set to Preview, so there are NO visible guides of any sort in the InDes doc.

    Is there any way to get rid of that weird box rule? a setting I need to change within InDesign?

    Thanks!

    •  

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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20. [ID-4243320] Incorrect cursor movement in RTL text when Harfbuzz text shaping is used.

    InDesign version: v20 (both Mac & PC)

    In right-to-left languages ​​(Hebrew & Arabic) the cursor movement went crazy:
    - Left key - goes up
    - Right key - jumps to the end of the line...
    We can't work that way

    Note: both (23\25 indd) set to 'Visual' in preferences > right-to-left > cursor movement (of course, changing the setting to 'logical' doesn’t solve it)

    • 

    190 votes

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    46 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest InDesign Release version 20.2, available via Adobe CCD app.

    --

    Adobe InDesign team