Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. You do not have access to Publish Online service.

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    I am currently running version 15.0.

    Has anyone had this happen before and know what to do?…

    7 votes
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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. GREP Begining of STORY not Working in InDesign 2020 15.0.3

    GREP (Begining of STORY) not Working in InDesign 2020 15.0.3

    8 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

    InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

    Don't make me commit to the duplicate before moving an item.

    Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

    Fix this and stop breaking things!

    20 votes
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    19 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    While we’re still working to make the fix available for this issue, we suggest a workaround to overcome it.

    Open Preferences > Interface. At the bottom of this dialog, change “Live Screen Drawing” to “Never”.

    As mentioned above, we’re working to fix this issue.
    Hope this helps.


    Adobe InDesign team

  4. Self-closes or crashes when computer sleeps

    InDesign 15.1.1
    Windows 10
    After putting computer to "Sleep", InDesign is closed upon wakening the computer. Sometimes says "crashed" (10% of the time). Other Adobe applications are still open where left off.

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Very Slow when i open second indd doc

    Hello,

    Since the last update of Indesign, when I open a second indd document, everything works in slow motion, I can no longer select text, too slow, I have to close one to work normally. My colleague has the same problem.

    My config: Windows 10 - Indesign 15.1.1x64
    16GB RAM - Processor: Intel Xeon CPUE5 1620 v3 - 3.50Ghz
    Graphics card: Nvidia Quadro K2200

    Laetitia M.

    5 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unable to Save Document

    Indesign 15.1
    Opened file I have worked on before. Added some text. Went to 'undo' an action and couldn't with key command or 'Edit>Undo'.
    Then thought I would try and close out of Indesign and restart to see if that helped. Tried to save file. Could not save file with key command or 'File>Save'.
    Options—Save, Save As, CheckIn, Save A Copy, and Revert—are all grayed out and unusable, as well as many options under the Edit menu as well.

    2 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off…

    5 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Khmer Script Punctuation Line Breaking Is Broken

    Regression Bug (used to work in InDesign CS 5.5)

    Adobe InDesign CC 15.03 currently will break lines between Khmer script and its punctuation even though no space is present (Khmer Unicode Punctuation: https://en.wikipedia.org/wiki/Khmerscript#Spacingand_punctuation ) as pictured in the attachment.

    Desired Result: Khmer punctuation should stay with the Khmer script preceding it (just like an English period, comma, question mark, etc. does). The whole word should line break with the punctuation (currently Khmer uses zero-width spaces [U+200B] to indicate a word-boundary).

    10 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  9. Very Slow Performance

    Very Slow Performance

    Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
    The most worrying is that it seems that this bug was discovered in September 2019.

    As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

    Behaviour:
    > InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
    > The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open…

    6 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Crashes when copying and then pasting into Photoshop

    Latest version release 15.1.
    Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
    Expected results: Artwork is pasted onto a photoshop layer.
    Actual result: Crashes InDesign. No copy is shown to be pasted.

    1 vote
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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  11. Disappointed with Adobe

    For me the last 2-3 InDesign updates have been just misery; I cannot work without the spinning wheel showing for every little change I do, so I have had to work on an older version. I was hoping the last update (15.1) would fix this, but no; I had to install an older version again. When will you fix this lagging problem which has been present in every update the last 1-2 years?

    6 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign v15.1 slow to open and poor performance generally

    Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.

    Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!

    6 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. dropbox sync font file issue

    InDesign 15.1.1 creating font sync issue with Dropbox where it repeatedly changes the AdobeFnt22.lst file again and again while Dropbox tries to sync the file folder. This causes the editing process to be exceptionally sluggish and unresponsive when attempting to edit files saved to Dropbox folders. This does not happen on files saved to local drive (e.g. desktop) only Dropbox folders, and only in the most recent update. Previously it has not been an issue.

    3 votes
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  14. The app.doScript () statement no longer works since version 15.1.1...

    The script that I am attaching works up to version 15.0 and does not work with the next versions (certainly with version 15.1.1). The error that returns is "Unable to load Adobe Indesign Type Library 1.0" (translated from Italian). It does not seem to me that there are incompatibilities with the app.doScript () statement that generates the error.

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Slow performance - spinning wheel - AdobeFnt22.lst

    Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it…

    5 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tab indent of RTL Numbered List does not line up

    See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
    in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
    I'm using InDesign 2020 תומך עיברית, on Windows 10

    21 votes
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    11 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.


    Adobe InDesign Team

  17. Live Preflight reporting a false error with OpenType Type 1 fonts

    InDesign's Live Preflight will wrongly flag an OpenType Type 1 (PostScript flavored) font as invalid when the font appears in a linked graphic.

    To recreate:
    1. Create an InDesign Preflight Profile
    2. Set it to flag Type 1 fonts as Font Type Not allowed.
    3. Create a new InDesign document.
    4. Add text using an OpenType Type 1 font.
    5. Turn on the preflight.
    The preflight will not signal an error. This is expected and correct.
    6. Now export a PDF of the document created.
    7. Create a new InDesign document.
    8. Place the PDF as a linked graphic into…

    15 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update to the latest version not possible

    After reinstalling Adobe Creative Cloud and Adobe InDesign CC 2018 (version 13.1) on a new Windows computer, it is not possible to update to the latest version 13.1.1.
    Even with a new installation of Adobe InDesign, version 13.0, no update is offered.
    All update installers should be available for all authorized versions * of the Creative Cloud.

    4 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Style Override Highlighter not highlighted when in use

    When I make some style changes in my text, the "Style Override Highlighter" marks theses changes. Great feature, no problem at all.

    But when I 1) quit InDesign and 2) start it again, the changed text is highlighted but the "Style Override Highlighter" icon [+a] is highlighted not at all.

    Solution shortcurt: Click on [+a] in character style panel, then on [+a] in paragraph style panel and it should behave the way it should. But it would be better if it'd be working the way it should.

    German InDesign 2020, Mac OSX 10.14.16

    16 votes
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    6 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  20. IDML: missing Font Style property in Character Style after export

    Version: InDesign CC 2020 15.0.1

    How to reproduce the bug:
    1. Create a Character Style with "Bold" Font Style and apply it to a word/character range
    2. Save in INDD file format
    3. Export the IDML
    4. Open the IDML and you will notice that the bold property for the Character Style was lost

    Expected result: the Character Style should be the same as in the original INDD file

    Actual result: the "bold" property was lost during the export process. The INDD file is fine.

    I verified that InDesign CC 2019 14.0.3 is not affected by this bug.

    15 votes
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    4 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
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