Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application
Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.
It will open OK from the Creative Cloud Desktop App.
Event viewer log is generated showing the following:
Faulting application name: InDesign.exe, version 13.1.0.76
Faulting module name: PMRuntime.dll, version 5.0.0.1911.
Version: InDesign CC 2018, 13.1.076
Also occurs with version 12.1.0.56
Windows OS: Windows 10, version 1803 (Build 17134.165)2.
Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.There…
11 votesThank you for reporting the issue.
We are currently reviewing it.-InDesign Team
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Transparency Effect bug
Transparency Effect bug - Effects all objects on spread instead of only selected object.
I select a regular rectangle shape object with a solid fill (yellow) and change it's transparency under the effects menu to 75%. I have another regular rectangle object with a solid fill (turquoise) that's transparency is 100%. However, once I change the yellow rectangles transparency to 75%, the turquoise rectangle appears as if I've also changed it's transparency to 75% - not the desired result. When I change the yellow rectangle object back to 100% transparency, the turquoise rectangle object appears at it's original 100% transparency…
3 votes -
Import PDF Comments - New Bugs identified - Part 2
We're also facing below issues in the new feature, called 'Import PDF Comments':
(1) Formatting properties are getting removed after importing the PDFs into InDesign, for example, if editor marking the contents in Bold format, is getting removed automatically
(2) When contents are getting overset during Comments accepting, throwing error ‘Comment cannot be accepted’
(3) Unable to select the comment one-by-one thro’ COM
(4) Unable to navigate the comment to respective position in the InDesign file thro’ COM
(5) Unable to get the page numbers thro’ COMPlease let me know for any clarifications on the above given feedback.
1 vote -
Crash on deleting duplicated XML tag
Indesign CC 2019 (Version 14.0.1)
Mac OS Mojave on Mac mini (Late 2014)Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
If I try to delete resulting duplicated XML tag, application crashes.
Same result if I duplicate (copy and paste) XML tag directly.These are the steps:
1) Open document with prepared XML structure and tagged elements in page.
2) Import…-
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_4_imported_xml.png 113 KB -
step_3_import_xml.png 142 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_3_import_xml.png 142 KB -
step_4_imported_xml.png 113 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_3_import_xml.png 142 KB -
step_4_imported_xml.png 113 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_4_imported_xml.png 113 KB -
step_3_import_xml.png 142 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB
1 voteThanks for reporting the issue and providing the test files. We are able to reproduce the crash.
We are going to review this issue.—
Adobe InDesign team -
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InDesign buffers every 5 seconds
I am on a new MacBook Pro; every other adobe program runs fine, including After Effects. There shroud be no reason why drawing my second text box InDesign makes it borderline crash. Im working off my internal hard drive and it is happening with every InDesign file. I have the display performance set to fast and I have no other programs opened.
1 voteWe have released InDesign CC2019.0.2 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash when placing DOCX with paragraphStyles
Version: InDesign 14.0.1, macOS 10.14.3
Steps:
1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
2. Place "ThisDocumentHasParagraphStyles.docx" in the document
3. InDesign crashes :-(It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.
Attached is a screen video capture of the process (rename .jpg in .mp4 please)
Please help!
1 voteThanks for reporting. We will look into the issue
-Aman
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I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .
Lost all Save, Save As, Undo functionality while working.
To save my work, the only thing to do is to export as an IDML file. Force quitting to recover the file doesn't work. This has been happening to me since InDesign 5.5. I am currently using InDesign CC 2018. There are no particular steps, it happens at random. I can have several files open and it only happens to one file, or sometimes it's more than one file. It happens whether I'm working off of my Desktop or on our server.-
Screen_Shot_2017-11-13_at_4.58.07_PM.png 152 KB -
Screen_Shot_2017-11-13_at_4.58.18_PM.png 96 KB -
Screen_Shot_2017-10-30_at_10.54.37_AM.png 330 KB -
Screen_Shot_2017-10-30_at_10.55.25_AM.png 80 KB -
Screen_Shot_2017-10-30_at_10.55.43_AM.png 49 KB -
Bildschirmfoto_2017-08-29_um_09.18.00.png 49 KB -
Cattura2.PNG 66 KB -
Cattura1.PNG 583 KB -
ID_problem_1_Save.mov 13446 KB -
ID_problem_2_Save.mov 22616 KB -
ID_problem_3_Save.mov 11968 KB
97 votesAs part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.
Of the responses we have received, the conclusion we’ve come to is:
This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.
However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
A) a test file,
B) detailed steps to replicate the issue
C) any… -
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Restrict printing of PDF until all mandatory fields are filled in.
I have designed a CC authorization form that all fields are set to mandatory and with a PRINT button at the bottom. However I want to restrict printing until all fields are filled out. What's the sense of making fields mandatory if, basically, they aren't?
3 votes -
Different views when switching between preview and normal mode
Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.
Most recent MacOS and InDesign Version.
1 vote -
idml shifts images in bounding boxes
PLEASE FIX THIS.
We send both indd and idml file formats to asian print suppliers. depending on the adobe version the supplier is using we are finding images can shift within bounding boxes - cutting them off at the crop. Or text frames reduce – cutting off copy. This is an incredibly expensive discovery if it not caught in pre-press.
My team is sending hundreds of files a year to Asian printer suppliers. this bug occurs in about 1 out of a hundred files.
PLEASE FIX THIS.
1 vote -
Brand new computer. Worked great for 2 days and today InDesign not opening and I'm on deadline.
InDesign not opening. My system has more than enough on the requirements and was working super fast for 2 days. Now, InDesign not opening. On a magazine deadline.
What is happening??? Pay $600 and can't use the program 2 days in? Are you kidding me? This didn't happen with my CS version!
1 vote -
Indesign color separations preview does not work correctly
The preview goes haywire when I turn separations on and off in InDesign. See screengrabs. Is there a workaround? I have ben unable to find one so far - are Adobe just choosing to ignore this issue?
- iMac Reina 5k, 27in, 2017
- Mac OS 10.14.5
- InDesign 14.0.21 vote -
Indesign cannot be embedded in Chinese fonts
Indesign cannot be embedded in Chinese fonts, but can only be embedded in subsets. It is recommended to add warning reminders.
2 votes -
Spell check crashing InDesign
InDesign 14.0.2 MacBook Pro
Whenever I try and use Spell Check in my current document, the app crashes.
1 vote -
2 votes
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Shortcuts Cmd + N (Neues Dokument) funktioniert nicht.
ID 14.0.2
MacOS 10.14.5Shortcuts Cmd + N (Neues Dokument) funktioniert nicht. Wird Textwerkzeug(T) ausgewählt, öffnet der Shortcuts Cmd + N ein neues Dokument.
2 votes -
InD responding slowly
This isn't a "bug" per se, but InD has slowed to a crawl when using. Doesn't matter if I am trying to select text, change tools, or click on a menu item. It's been going very slow for a while now, doesn't matter the file. I have tried to trash preferences and reinstall InD, and nothing has changed it. Oh, and I just have major lag, not a spinning ball.
I am Win10, InD CC 14.0.2. The only plug-in I am running is Suitcase Fusion, and that is up to date as well.
Help please, as InDesign is unusable at…
3 votes -
Stroke Drawing Order not working
InDesign 2019 on MacOS 10.13.6
Steps to reproduce
Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.Expected result
Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"Actual result
Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.5 votesIn the Table Setup dialog, do the following:
In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.
In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.
In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.
Most probably this should help you get the results you are after. Try this out and let us know if it helps.
Adobe InDesign team
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Wrong menu selection launched from menu bar
Unlike the issue explained by another user below, my main menu bar selection opens correctly but the item selected from the main list is not launched. Instead, a random command is used. Example: choosing 'Export...' from File menu launches the Print Booklet dialog box. The problem happens randomly about every week or so. The only solution I've found is relaunching InDesign.
I'm attaching 3 videos of the problem.
3 votes -
1 vote
As per discussion over email, the crash is being faced in InCopy CC2014 while working with Smart Connection(external plugin). The customer will try will InCopy CC2019 and update the thread accordingly.
Adobe InCopy Team
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