Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Footnotes Issue

    Dear Sir or Madame,

    since the automatic End-/footnotes have been implemented in indesign we have critical issues working with the program.
    We are a publishing company with several designers and do also publications with different languages (CC2014 was the last version, which worked without problems, as there have not yet been automatic footnotes).
    If we have a publication/book with two or more languages we work with different layers in indesign – for each language one layer. The problem starts, when we have also footnotes to work with. After finishing the layout in the first language, we have to duplicate the…

    5 votes
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    1 comment  ·  Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
  2. CEPHtmlEngine Helper

    Hey,

    since ID 2020 on OS X Catalina, I’ve a problem with CEPHtmlEngine Helper.
    After a while, my MacBook Pro fan is running high and in the activity window, CEPHtmlEngine Helper is running between 90 and 100%. I’ve to kick the process stop it. First, I thought its Photoshop, because I read it on google, but when I analyzing the process in the activity window, it shows, that this is caused of InDesign.

    3 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Save window file name AND extension are highlighted by default.

    Before upgrading to Catalina, when I go to save a file or export the name of the file will be highlighted.

    I can then tap the right arrow and the cursor (blinking line) will go to the end of the file name but BEFORE the file extension.

    But after upgrading to Catalina, the file name AND the file extension are both highlighted by default so when pressing the arrow key, the cursor goes to the end AFTER the file extension.

    4 votes
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Data Merge multiple records not working properly at all

    Data Merge is very buggy on latest update, makes tool useless:

    1/ repeating same record over (with multiple records)
    2/ records are not imported in order of source document
    3/ preview and results do not match (alignment, records, etc)

    tested with both txt and csv

    3 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extensions isn't working on the last Indesign versions

    Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension: nothing happens.

    4 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  6. [Limited Undo] InDesign CC 2019 (v14.0) strg+z / cmd+z doesn't work properly

    With the new Version the option to go back some steps seems to be cut at some point. I have been working on a couple of files now and going steps back with strg+z works for 2-3 steps. Somehow random but definitely not the way it used to work.

    59 votes
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    67 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Edit:
    Hello All,
    We acknowledge those comments where some of us have mentioned that the issue is still not fixed; we are already working on it.
    Please note that, in the earlier release we had fixed few cases which were leading to the issue.
    There are still few scenarios which are yet to be investigated and fixed.
    Unfortunately, this particular thread has become too generic.
    We request you to provide your comments in below provided new thread. Please do mention your observation while submitting the comment. It will help us in our ongoing investigation.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38991835-undo-not-working-properly-in-indd-2020


    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu…

  7. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no…

    11 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crashes on quick apply

    My InDesign crashes when I use the quick apply shortcut (command enter).

    Computer specs
    Mac Mini (late 2012)
    OS X 10.13.6
    8GB RAM

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  9. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.


    1. Image: 1 InDesign Accessibility setup.png

    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.

    3. I…
    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. 66 votes
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    54 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  11. screen mode button is gone

    Screen mode button has been removed from tool bar and there's no way to add it back in MUST HAVE SCREEN MODE BUTTON IN TOP TOOLBAR where it has always been in the past.

    2 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  12. Optical Kerning issues after recent v15 update

    After the recent update (v15.0), I am having issues with Optical kerning, specifically with the font Noto Serif Khmer (Cambodian font). The kerning is completely off. I've opened the file in v14.0.3 and everything works fine in that version.

    2 votes
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    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. Type Tool Deselects Itself

    InDesign 14.0

    When selecting the Type Tool by using the keyboard shortcut (T), it briefly activates, then deactivates itself and the previous tool selected is made active again. I am unable to use the type tool in the brief period of time it is made active. I can select it successfully by clicking on the icon on the sidebar.

    45 votes
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    70 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Fonts don´t load

    Adobe Fonts don´t load. When I click to activate a font it changes icon to "activating" but it never activates.

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Media panel gone HUGE

    So, after running in a while on the new Adobe 2020 app, I noticed that the Media panel started to grow in size each time I opened the tab. Before I could notice, the Media panel was absolutely huge.

    I tried to:


    • Reset the workplace


    • Reset the UI scalling


    • Uninstall and Install again InDesign 2020 (While removing UI Preferences)


    • Restart PC


    Nothing has worked.

    The only solution that seems to work as of right now is to downgrade to 2019.

    2 votes
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    3 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  16. Crash when generating Table of Contents

    Right what it says on the tin: When I try to generate a Table of Contents from a large Book file (about 14 chapters, maybe 180ish pages total) , InDesign abruptly crashes.

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  17. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    3 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com:
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

  18. Merging Border not apply correctly on different paragraphs of the same style

    Indesign CC 2019 (14.0.3)

    The borders don't merge on different paragraphs of the same style , although "merge borders" is checked in the paragraph style. The borders leave a line in the center of the text.

    It's not happen everytime but the bug remains on the PDF export.

    4 votes
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    3 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  19. Non Breaking Space is smaller than regular space when text is full justified with Adobe World ready Paragraph Composer


    1. Adobe InDesign Middle Eastern Version, 2019-2020

    Non Breaking Space is smaller than regular space when text is full justified with Adobe World ready Paragraph Composer


    1. Steps to reproduce the issues
      2.1 Create a paragraph with some lines
      2.2. Define it with: Paragraph pannel>Justification>Composer>Adobe World Ready Paragraph Composer
      2.3 Full justify the Paragraph and change one space to non breaking space.


    2. Expected result
      Non breaking space should be the same width like all the spaces in the same line.


    3. Actual result
      Non Breaking Space is smaller than regular space in the same line


    4. Test file, screenshot, video or GIF capturing the…

    2 votes
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. InDesign 2020 Middle Eastern, Arabic language causes reversed numbers order

    When working with Arabic and wanting to have Roman Digits, one needs to choose the "Arabic" digits option.
    More option that should be set for Arabic are:
    Character direction should be set to "default"
    Paragraph direction should be set to "Right to Left"
    Paragraph composer should be set to "Adobe World-Ready Paragraph Composer"
    Language should be set to "Arabic"
    Ligatures should be "On"

    BUT
    If I type a date that suppose to be presented like this:
    9/1/2020
    as soon as selecting "Arabic" for language the order is reversed to this:
    2020/1/9

    As digits has a built in Left to Right…

    2 votes
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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