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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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544 results found

  1. InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"

    1. Version InDesign 13.1
      Testing Windows 10(1709) and macos 10.13.4, same results

    2. Steps
      1 Execute InDesign 13.1
      2 Show "Margins and Columns" Dialog (Application Default)
      3 Click "OK" button

    3. Expected result
      Crash InDesign

    4. Actual result
      Don't crash

    15 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  2. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    15 votes

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    Closed: Fixed  ·  amaarora responded

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  3. Adobe 2020 Crashes with copy & paste

    Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

    What is happening here? This is an ongoing issue since the update.

    13 votes

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  4. 13 votes

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    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  5. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    13 votes

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    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

  6. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  7. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.…

    13 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created…

  8. On waking Mac from sleep, open documents are grayed out on external monitor.

    If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
    Apple M1 Max, Sonoma 14.0, InDesign 19.0

    12 votes

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  9. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    11 votes

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  10. 11 votes

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    CLOSED  ·  amaarora responded

    With the release of InDesign 2020(15.1.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.


    Adobe InDesign Team

  11. Resizing table cell causes InDesign to crash

    1. Adobe InDesign 17.0 x64 (2022).
    2. Resize the single-cell table so that the content overflows.
    3. Content should disappear and overflow symbol should appear.
    4. InDesign crashes.
    5. Uservoice doesn't allow .idml attachments, so the document is available here: https://www.dropbox.com/s/8ui8zrhk5ibm1kt/overflowCrash.idml?dl=0
    10 votes

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  12. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

    InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
    The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
    The file "File.indd" is on which I execute the script.
    I works properly in InDesign CS6 and InDesign CC 2018.1.
    I've been searching on Internet and I couldn't find any issue similar to mine.
    I think it is a bug but maybe I'm missing something prior to execute that sentence.
    Thanks.

    10 votes

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    FIXED  ·  1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  13. InDesign 2024 crashes if using MultiFindChange plugin

    In Windows 11 Pro version 22H2, InDesign 2024 crashes when using MultiFindChange plugin and do anything by

    8 votes

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  14. InDesign crashes whenever story editor is opened

    Story editor is unavailable because the crash happens as soon as I open it. On MacBook Air chip M1, Indesign 16.4. Also text in text frames disappears ,and F8 does not work as a shortcut to info.

    8 votes

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  15. spellchecker causes InDesign to crash

    I've had this occur across multiple files; some new, some old.
    I cannot stop the behaviour from happening despite cache and com. dumps, prefernence resets, etc. - whenever I run Spellchecker InDesign disappears/crashes. I'm losing money constantly as I'm a designer who outputs a lot of multi page brochures, books, magazines, etc. and my efficiency has ground to a halt.

    8 votes

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  16. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start…

    8 votes

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  17. InDesign crashes while accessing printer setup or printing on Windows

    I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.

    8 votes

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    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

  18. Color Picker causes InDesign to Crash

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…

    7 votes

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    If you are still seeing this crash happening in InDesign, please do the following:

    1. do a screen recording
    2. attach a test file
    3. mention the OS version, InDesign version.

    Put the screen recording and test file in a shared drive and share the location of the same with us.


    Thanks,

    Adobe InDesign team



  19. Indesign 2022 closes randomly

    Since the application updated to version 17, I rarely get to work. After a few seconds open, it simply closes.

    7 votes

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  20. 7 votes

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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