Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Losing preferences after forcing quit

    InD hanged during backgroung PDF saving (stopped at 4%) - after forced quit, it loses preferences (workspaces are OK).
    My company is losing time -> money. What we are paying you for?

    InD 15.1.2, Mac OS Mojave 10.14.6

    1 vote
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  2. Text Wrap causes InDesign to Crash and yes it is up to date

    No it isn't intermittent. It's every time.
    Yes my InDesign is up to date.
    Obviously that means the latest release has not fixed the problem.

    1 vote
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  3. Crash when placing DOCX with character styles

    Steps:
    1. Attempt to place place Word.docx in an InDesign 2020 document.
    2. InDesign spends a long time parsing character styles.
    3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.

    Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.

    1 vote
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  4. Crash when placing DOCX with character styles

    Steps:
    1. Attempt to place place Word.docx in an InDesign 2020 document.
    2. InDesign spends a long time parsing character styles.
    3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.

    Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.

    1 vote
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  5. Script | Selection on merged row makes indesign crash

    Hi everyone,

    I'm facing a new problem with a script I was working on, it is supposed to read every cells I selected and let me apply a cell and paragraph style. It works fine unless my first selection is a merge row and the second one a row without any merge.

    so selecting this two rows with this code makes indesign crash (see: rows.png):

    try {

    var mySelection = app.selection[0];
    
    alert(app.selection[0].contents)

    } catch (e) {

    alert("error\n" + e.number + ": " + e.message)
    

    }

    Thanks for your help,
    Nicolas

    here's an example of my selection that crashes (error.png)

    3 votes
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  6. La fenêtre multimedia grandit en permanence et ne fonctionne pas.


    1. version 15.0

    2. importer une vidéo, ouvrir la fenêtre multimédia

    3. utiliser la fonction

    4. la fenêtre grandit en permanence et est inutilisable

    1 vote
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  7. Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

    Version of Adobe InDesign: 15.1.2 / macOS 10.15.6

    Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.

    Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.

    Actual result: InDesign hangs and needs to be force quit.

    1 vote
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  8. Indesign crashes when opening two files at once that have to be converted

    ID 14.0.3
    Yes, I know it's an old version, but I use it for a specific reason: the newer versions have even more bugs and I think this one is still in there.
    Problem: when opening INDDs saved from a previous version it would convert them and if you open two of them at once, ID would always crash.

    1 vote
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  9. Crash when continuing to place text from Word

    Hello.

    When I try to continue to place text from any Word document Indesign crashes. It actually won't crash by "itself", it just stops working.

    I have followed the steps you outlined here: https://helpx.adobe.com/uk/indesign/kb/submit-crash-reports.html#Howtosubmitcrashreports

    to submit a crash report. However, since I have to Force quit it I cannot get the report crash dialogue.

    MacOSX version: 10.14.6
    Indesign version: Any from 14.0.3 to 15.1.2

    1 vote
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  10. keep crashing but not getting chance to send crash report

    for a week or so, indesign has been crashing all the time. i can't report it because the crash report option doesnt' come up. I just have to re-open and re-do what I've lost.

    1 vote
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  11. Freeze

    InDesign freezes. I'm just working, and it freeze. Or sometimes it happens when I open another window, and then I can't back to Adobe Indesign, I have to force the program to close.

    1 vote
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  12. InDesign Freeze when anchored objects are 'Fit Frame to Content'

    Whenever fitting Frame to Content with an anchored object, InDesign freezes and I have to force-quit. This is really annoying, since I work with a lot of anchored objects that include text and need to be resized a lot of times.

    Working with InDesign 2020, 15.1.2 on Windows 10

    1 vote
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  13. welcome screen is not loading

    Hi, I use windows 10 and I downloaded indesign via CC.
    I want to us welcome screen but it's not loading. I don't know how to fix this problem.

    1 vote
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  14. crashes

    InDesign freezes, then stops responding when I open more than one document at a time. I'm running version 15.1.1 on Windows 10 x 64 Enterprise with Xeon processor, 32 G ram, and discrete graphics.

    Task manager shows multiple instances of Adobe CEP HTML engine in the drop down of the InDesign task.

    I need to be able to have more than one Indesign file open at a time without crashing the computer, so your help is appreciated.

    1 vote
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  15. InDesign crashes every time after standby

    InDesign crashes every time when my MacBook Pro is in standby.

    OS X 10.15.6
    MacBook Pro 16

    1 vote
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  16. Hyperlink causing InDesign to crash

    I have an issue in a file that I'm working with where if I scroll to a certain point in the hyperlink panel, my entire InDesign program crashes. I've tried deleting all of the hyperlinks one-by-one, and I noticed that it always crashes when I reach the same point (about 2/3rds down the list).

    I think there's a hyperlink that's become an issue within the file, and whenever InDesign tries to show that specific one within the hyperlink panel, it crashes.

    1 vote
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  17. ID freezes when selecting several characters

    When trying to select several characters in inDesign 15.1.1.x64 under Windows 10 v1909 Home, the app inevitably freezes up.. This happens when selecting with the mouse as well as when using the arrow keys. So far I couldnʼt find any workaround. I consider this a lethal bug since it makes adequate editing a virtual impossibility. My subscription version is up to date.

    1 vote
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  18. All applications crashing

    I cant seem to load any application from adobe cloud, everything just crash.

    1 vote
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  19. File Info box not displaying CC2020 15.1.1

    File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
    I saw someone had issue…

    2 votes
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  20. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start…

    5 votes
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