539 results found

1. InDesign hangs when placing CJK tagged text with ruby

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40; Lines = 15
   5. Go File > Place... > choose TaggedText.txt
   6. After TaggedText.txt is loaded into the "cursor" <shift-click> inside the frame

   It would be nice if InDesign would place the text and allow me to continue working with the data. Unfortunately, InDesign hangs and I have to kill it with the Task Manager.

   UserVoice does not allow uploading zip files so here is the link to TaggedText.zip:
   https://drive.google.com/file/d/1pndkPDCXuja6eh3kv-Yipfzrq0UcsISd/view?usp=sharing
   (Contact me if you have problems downloading it.)

   I have a video showing how to reproduce the bug:
   https://www.loom.com/share/733195ba2f5a4b2abb6faae10835b4ad?sid=036cf1f2-a772-476c-a8ee-ab126ce0f2dd

   I'm pretty sure the problem is related to ruby in the tagged text. It is possible to place the text using the debug version of InDesign available through adobeprerelease.com which leads me to think that the tagged text is acceptable. My request is to fix the regular version of InDesign so that it can place this tagged text just like the debug version can.

   At this point InDesign is hung.

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40;… more

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2. Replaced text (when using Track Changes) in a table will crash InDesign/InCopy 2024 when switching to text views

   To recreate (See attached images):

   1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
   2. Select the content and replace it with new content, then select to switch to "Story Editor".

   What occurs:
   1. InDesign will completely freeze up and needs to be forced to quit.
   2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

   Comments:
   It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any of the text views then the applications will not crash. This cannot be replicated in any older version of InDesign/InCopy.

   Files:
   1. Step 1.
   2. Step 2.

   To recreate (See attached images):

   1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
   2. Select the content and replace it with new content, then select to switch to "Story Editor".

   What occurs:
   1. InDesign will completely freeze up and needs to be forced to quit.
   2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

   Comments:
   It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any… more

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3. Version 18.5.1 freezes when closing a document

   When you close a document, the software freezes. It is not possible to exit, it is not possible to open a new document or click on any command in the menu. I downgraded to version 18.5 and it is fine.

   18 votes

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4. On waking Mac from sleep, open documents are grayed out on external monitor.

   If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
   Apple M1 Max, Sonoma 14.0, InDesign 19.0

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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —

   Adobe InDesign Team

5. program freezes after Save As

   InDesign v.19.4 freezes after Save As is used. The program is inaccessible and has to be force quit and restarted. It will reopen the document when it starts up again with no data lost. An annoyance, but at least no work is forfeited.

   2 votes

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6. table of contents

   Updating table of contents causes InDesign 2024 [19.4.0.63] to crash. Over & over.

   2 votes

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7. object export options crash

   InDesign CC 2024, version 19.5: Trying to open Object Export Options causes program to crash. Tried resetting preferences (edit->preferences->general->reset preferences on quit) and no change.

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8. version 19.5.0.84 quits on open, OS ventura 13.1

   Indesign 2024 version 19.5.0.84, OS Ventura 13.1. It will open once, but after closing the app, and opening it the second time, it flashes the InDesign 'open screen' and then quits. The only workaround found is to uninstall and reinstall. I've been doing this for 6 mos, and it's getting old. We all pay for the software to work. I've been using Adobe products for decades and it seems it's worse now. What is the fix?

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9. Adding a word starting with the Danish letter æ makes InDesign crash

   Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
   We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
   Perhaps connected to the fact that it is no longer possible to get such words sorted under the proper index sections headings Æ, Ø and Å?
   InDesign 19.5.
   Crash report submitted on July 25.
   Attached screenshots of test file with problematic words marked in red, and wrong sorting marked in Sulphur, please see the Conditional text window for further explanation.
   Uploading an InDesign file does seem possible here, but you may try for yourself to index the words "ærkebiskop" and "Æsop" in this text:
   Læs denne herlige, gamle beskrivelse skrevet af etnolog, historiker, kartograf og ikke mindst ærkebiskop i Sverige i en årrække, Olaus Magnus. Den gamle græker Æsop er kendt for sine mange legendariske dyrefabler, som han skrev ned i 1400-tallet, og også her findes bæveren i en fabel.

   Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
   We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
   Perhaps connected to the fact that it is no longer… more

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10. InDesign becomes non-responsive

    Since updating to 19.4, InDesign often becomes non-responsive during normal work. UI items become grayed out and I have to click on document tabs multiple times to switch documents. I cannot edit things – nothing happens when I click in a document. I have to save documents (thank goodness that still works) and restart InDesign to get it back to normal

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11. Indesign crashes when attempting to copy or delete a table with an anchored text form field.

    Mac Monteray 12.7.6 - Indesign 2024

    I'm using tables to hold form fields for a PDF form. When a text form field is anchored in a table, copying the table will cause text fields to disappear. Continuing to copy or delete that table will eventually cause a InDesign to crash. When reopening Indesign none of the menu commands work properly and I have to use Command Q to quit InDesign again and reopen in order to continue my work.

    1 vote

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12. Apple M2 max GPU not detected

    I have a mac studio with M2 Max and indesign doesn't recognize the graphics card. The zoom gets in the way when I need to make the pages bigger or smaller.

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    2 votes

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13. Every possible action on notes freeze or crash InDesign 2024

    I had this issue in a very simple one A4 page document that has a single text area filled with text and some not complicated header elements (including a placed image) in InDesign 2024 (v. 19.5) file.

    I created 4 notes with 1-2 words each.

    Anything I did with notes after that, the app freezes or crashes each time. Is that a known bug?

    1 vote

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14. Documents not showing when changing screens.

    When disconnecting my MacBook Pro from my Apple Studio Display open documents are not showing on the laptop screen - only blank grey screen. I can mark its content but nothing but bounding boxes are visible. Have to shut down all documents and start all over.

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15. InDesign 2024 19.4 crashes if you apply a Style Pack to multiple selected unthreaded text frames. In previous versions this worked just fine

    InDesign 2024 19.4 (Mac M2 Max chip, macOS Ventura 13.6.7) crashes if you apply a Style Pack to multiple selected unthreaded text frames. In previous versions this worked just fine.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

16. 新規ドキュメントの作成画面で時々フリーズする(Sometimes it freezes on the new document creation screen)

    上記に書いたとおりです。頻度は時々ですが、たまに「新規」→「ドキュメント」のダイアログで、フリーズすることがあります。
    As I wrote above. The frequency is sometimes, but sometimes it freezes in the "New" → "Document" dialog.

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    1 vote

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17. Version 19.4 Persistent error dialog "RM: error creating temporary record definition sheet"

    On iOS 13.6.6. Problem began after updating to 19.4.

    As soon as I create a new document or open an existing doc, the error dialog above appears, and reappears immediately when dismissed, preventing any further work.

    Version 18.5.2 on same machine still functions as normal, but is not not an acceptable long term workaround due to lack of current plugins.

    I've already tried deleting /Users/{me}/Library/Caches/Adobe InDesign/Version 19.0 folder. Folder was recreated at application launch, as expected, but did not resolve the error.

    2 votes

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18. Almost all my settings get lost when ID updates or crashes

    Almost all my personal settings get lost when ID updates or crashes - settings just get changed to default - it's really annoying!

    1 vote

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19. export PDF "hyphenation problem"

    When the line thickness of the text is given at the specified settings, the hyphens appear in the program, but when the pdf is saved, the hyphens disappear.

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20. Crash upon startup (During 'Loading Shortcuts')

    InDesign is crashing every time I try to start it on my desktop machine. Computer is running current InDesign and current Windows OS.

    The InDesign start screen appears, and the progress text proceeds to "Loading Shortcuts," and then does not progress further. After 3-4 minutes, the entire UI of the OS freezes, crashes, and will not restart. I have to restart the computer by holding down the power button.

    I've tried uninstalling and reinstalling InDesign, but that did not change the behavior.

    I am completely unable to use InDesign on my main workstation.

    Help!

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