Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign 2022 - Crashes - Menus not working - and more!!!

    What a joke!
    Crashes randomly
    Menus not working or opening adobe site in safari
    Luckily keyboard commands still work
    Adobe should be billed by all of its users for wasting our time with this garbage
    Worst release EVER!! and I have used it since the beginning.
    Time for a change at the top of the development team.
    and all the way down. DOn't you test this at all!
    SHAME ADOBE take the money and give us rubbish

    10 votes

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  2. 1 vote

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  3. Resizing table cell causes InDesign to crash

    1. Adobe InDesign 17.0 x64 (2022).
    2. Resize the single-cell table so that the content overflows.
    3. Content should disappear and overflow symbol should appear.
    4. InDesign crashes.
    5. Uservoice doesn't allow .idml attachments, so the document is available here: https://www.dropbox.com/s/8ui8zrhk5ibm1kt/overflowCrash.idml?dl=0
    10 votes

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  4. Indesign 2022 closes randomly

    Since the application updated to version 17, I rarely get to work. After a few seconds open, it simply closes.

    7 votes

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  5. Adobe Indesign Not responding when opened.

    I have tried all possible solutions, uninstalled, reinstalled, delete caches and preferences and resetting preferences, even used adobe cleaning tool but still the problem insists with not responding when opens just appears a black screen with only the name. I have tried to restart mac when InDesign was open and then it was launched fine but when closed and then relaunched the same problem again. I don't understand. I have also tried different versions but still the same problem. I have also tried to launch in safe mode but still the same problem. I have no clue this happens. all…

    3 votes

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  6. freezes at (starting up service registry) Indesign (17.3)

    HI.

    I suffer from a problem that some people talked about, and I tried all the solutions proposed by the community.

    But unfortunately, to no avail.

    The problem is that InDesign won't open, even though I have the latest version (17.3).

    The problem is that the start screen freezes at (starting up service registry)

    1 vote

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  7. Switching between Cross Reference "Link To" types causes Crash

    InDesign 17.3 x64
    Edition Windows 10 Enterprise
    Version 20H2
    Installed on ‎4/‎26/‎2022
    OS build 19042.1706
    Experience Windows Feature Experience Pack 120.2212.4170.0
    Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz
    Installed RAM 16.0 GB (15.7 GB usable)

    1. New Hyperlink Destination: saved a Text Anchor (paragraph includes a graphic so I don't want to use the Cross Reference > Link To Paragraph option in this instance.)
    2. Cross-References palette hamburger
    3. Insert Cross-Reference...
    4. Change Link To from Paragraph to Text Anchor and it crashes. (I want to use Cross Reference instead of Hyperlink so it will include dynamic page number.)

    See attached crash reports…

    1 vote

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  8. SmartStream crash

    We are experiencing an issue where InDesign v21 will crash while we are using HP SmartStream Designer. This occurs when we start creating an imposed job, and will fail at different times with our templates. We notice this occurs predominately with the 6x9 postcard template.

    This happens often enough to where we are hesitant to upgrade to the latest version of InDesign, as we are not having this issue with v19. We have tried remaking the template file, which did not fix the issue. Is this a known bug? What steps would be best for us to try next?

    1 vote

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  9. crash split layout view

    InDesign (randomly) crashes when copying/pasting from one view to the other in split layout view.
    At this time I'm working on a Windows 10 machine with InDesign 17.3 installed, but I've had this isue already for years, going back to InDesign 14. The problem occured also on Mac machines with Sierra and Catalina installed.

    I can't timely reproduce the issue, it happens randomly, but always with split layout view in use. Only today InDesign crashed already 7 times while I was working in split layout view.

    1 vote

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  10. 1 vote

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  11. code erreur 205 InDesign

    Bonjour,
    Depuis ma dernière mise à jour InDesign 17.3 le code erreur 205 s’affiche, j’ai essayé de le désinstaller, réinstaller… Mais rien à faire. J’ai donc suivi les instructions d’Abobe par rapport au code erreur 205 mais toujours la même chose. Après avoir insisté j’ai enfin réussi à ouvrir InDesign, tout fonctionnait bien. Mais quand j’ai redémarré mon ordinateur je ne pouvais plus utiliser InDesign (code erreur 205).Aujourd’hui même en téléchargeant la version antérieure le code d’erreur 205 s’affiche au démarrage du logiciel Indesign. Le reste des logiciels eux fonctionne bien. Merci de votre aide !

    1 vote

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  12. Indesign 17.2.1 on Mac Monterey 12.4 crash while overwriting an existing jpg

    Indesign 17.2.1 on Mac Monterey 12.4 crash while overwriting an existing jpg

    1 vote

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  13. Crashes on launch, menus not working, can't switch between apps

    I just updated to 2022 17.1 in the hope that crashes would cease, but not so.

    1. Version 2022 17.1
    2. OS Mac 12.1
    3. a. Crashes/freezes on launch OR displays spinning beach ball for long periods when in use.

    b. Clicking on menus does nothing -- no dropdown. Clicking precisely and holding down the mouse button does reveal menu, but menu disappears when mouse button is released, but this is lso inconsistent

    c. When Command-Tab-ing between open apps on the MacBook, InDesign disappears. You can only return to InDesign by clicking on an open window, but you cannot switch back to InDesign…

    3 votes

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  14. Freeze of Indesign on M1 chip with Monterey

    iMac 24, with M1 chip + Monterey V.S. Adobe InDesign AND Acrobat...

    If a file is bigger than ~120MB, Indesign and Acrobat is freezing. In case of Indesign, it happens when I want to save (the file is successfully saved (thanks for the God) but the app is suddenly stopped working.

    But if I like to open a PDF in Acrobat, similar thing is happens: first the software is freezing (for 2-4 minutes) then its quit.

    I'm tried to reinstall the package (with using Adobe Cleaner Tool) but nothing is changes.

    Same thing, same file works fine with an older…

    1 vote

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  15. InDesign crashes when formatting footnotes

    Formatting footnotes using InDesign 2022 v 17.1 causes severe lag and eventually the program seizes up and must be ended through task manager. Full details here:

    https://community.adobe.com/t5/indesign-discussions/indesign-crashes-when-formatting-footnotes/m-p/12712546#M463355

    The resolution to the issue was to roll back InDesign to 16.4.1, no such problems with that.

    Sample files that caused the crash are here:

    https://www.dropbox.com/sh/kzk0knh3vlghpc3/AADllwOGMc6aOyZ4Be-A-i30a?dl=0

    2 votes

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  16. opening an idml-file failes, ID is crashing without crashreporter

    ID 17.2.1
    MacOs 12.3.1
    iMac (Retina 5K, 27 Zoll, Ende 2015)

    An IDML-file saved with ID 17.2.1 I can not open with ID 17.2.1 again.
    ID is crahing and the Adobe/ID-crashreporter is not shown.
    Only the MacOs-crashreport appers.

    I'd like to attach/upload this file as . idml and zipped as .zip, but the dialog shows something like "this format is not supported". I'm logged in. - Why that dos not work?

    1 vote

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  17. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    37 votes

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    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  18. 17.0.1 crashes adding links

    Every time I try to add or change a link in the links panel, InDesign crashes.

    I restart InDesign and it tells my my file might be damaged. Do I still want to open it.

    I open it. All seems ok. Try to change a link again, and InDesign crashes.

    This is so frustrating!!

    3 votes

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  19. Indesign is unusable

    Since the last update Indesign is barely usable. It crashes 10 times a day and with no explanation. Changing fonts, placing objects, updating graphics, all seem to cause it to crash. Suitcase is also causing problems with Adobe fonts which I can't seem to resolve. This is by far the worst update to Indesign that has come out. Forget adding new features, fix the problems with the program first so it is at least usuable.

    1 vote

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  20. wrap shape

    Every time I use "wrap around object shape" -- and it's a box or shape I've created within InDesign -- it crashed InDesign. Thankfully, it recovers well. If it's on an imported shape or something I actually draw with the pen too, it works as it should. But the crashing when it's a rounded rectangle is frustrating. I have to remember NOT to use it or do the keep aways differently.

    1 vote

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