457 results found

1. InDesign crashes/freezes on launch all the time

   Impossible to work. I have urgent jobs to do...

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   Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

   A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

   We would recommend you to upgrade to latest version as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

2. Color Picker causes InDesign to Crash

   Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times, sending crash reports every time the issue happens, creating a new file in InDesign, closing all other applications. When I look at the activity monitor on my Mac, it says InDesign is using 99%-101% CPU. I have a new (purchased 09/2022) MacBook M1 Pro with 16GB of memory, 500GB Flash Storage (494 GB available) Version 12.6 Monterey.

   1. Adobe InDesign 2023 Version 18.1

   2. Steps to Reproduce this issue: Every time I try to click the eyedropper tool to change the color of either text, a line, or a background box it will cause InDesign to crash. I created a new InDesign file to see if the issue will persist in a separate file and it crashed in the new file as well.

   3. Expected Result: I expect to click and drag the eyedropper tool to a part of a photo that has been placed in InDesign to capture the color to use for either text, a line, or a box.

   4. Actual Results: The color box freezes to where I cannot click "Ok" or "Cancel", then InDesign will crash and close on its own and ask if I want to send a crash report. I always say yes to sending a crash report.

   Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,… more

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3. fermeture du logiciel lors de la réédition de lien

   le logiciel ferme lorsque j'actualise un lien

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4. InDesign crashes/freezes on Quit

   When quitting from MacOS Dock (right-mouse click on the icon), Indesign crashes like most of the time.

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

   We would recommend you to upgrade to latest version as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

5. Searching for GREP in long documents (hundreds of pages) = crash of ID

   Searching for GREP symbols like ~M or ~P in Find/Change GREP window, in long documents, makes continuous crash of ID (18.3, Win).

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6. Sudden Crash

   Just had a first - highlighting text in a table to edit it and without any warning the app shut down - Automatic Recovery worked but it has happened three times now. First time I was in View Bleed mode (never been a problem before) and then twice in normal view mode

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7. Shuts down without any error message

   Adobe Indesign v 18.2.1 on Windows 11

   The app just decides to close by its own at somepoint during the work, without any error message.

   If you open the same file again, it closes again when you repeat your last action.

   I tried saving it with another name, close the app, restart the notebook, and it keeps heappening.

   I tried starting a new file, it keeps heappening. At some point it just closes without any error message.

   I tried opening the same files at another computer (also v. 18.2.1 on win 11), with another adobe account, it keeps heappening

   I tried a new file on the other computer, it keeps heappening.

   I gotta finish this job till friday and I can't work because de app don't let me, it's really frustrating.

   It still doesn't show any crash report even after I set the preference to show Crash Report dialog, as it's explained at helpx.adobe.com

   Adobe Indesign v 18.2.1 on Windows 11

   The app just decides to close by its own at somepoint during the work, without any error message.

   If you open the same file again, it closes again when you repeat your last action.

   I tried saving it with another name, close the app, restart the notebook, and it keeps heappening.

   I tried starting a new file, it keeps heappening. At some point it just closes without any error message.

   I tried opening the same files at another computer (also v. 18.2.1 on win 11), with another adobe account, it keeps heappening

   I… more

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8. Indesign always crashes during batch processing (after 55 files)

   There is a great script for batch processing
   creativepro.com/files/kahrel/indesign/batch_convert.html

   But on the last few versions of indesign, an error is generated after processing 55 files. It does not matter what documents and in what format to convert. For example, I created an empty document, copied it 60 times, and ran the script. Also on file 56, indesign crashed with an error.

   However, this is not an error of the script itself, the author could not reproduce it no matter how hard he tried. On previous versions of indesign (a year ago) everything worked without errors.

   I also deleted the settings, reinstalled indesign - the error persists

   MacOS 11.7.4
   MacPro Late 2013
   Indesign 18.2.1

   There is a great script for batch processing
   creativepro.com/files/kahrel/indesign/batch_convert.html

   But on the last few versions of indesign, an error is generated after processing 55 files. It does not matter what documents and in what format to convert. For example, I created an empty document, copied it 60 times, and ran the script. Also on file 56, indesign crashed with an error.

   However, this is not an error of the script itself, the author could not reproduce it no matter how hard he tried. On previous versions of indesign (a year ago) everything worked without errors.

   I also deleted the settings,… more

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9. Indesign deletes text after crash

   InDesign would occasionally crash and delete all text I have in linked text boxes. what is the root of this problem. I can't undo it and have to keep redesigning those text boxes. why is this happening

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10. When trying to export to epub, xml, or html Indesign crashes

    Tried to revert back to another version and no solution.

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11. Indesign crashing issues

    Version of Adobe InDesign: 18.2.1, 18.1
    Yesterday and also today I am facing multiple crashes. I had 3 files open, when I opened 3rd file & wanting to copy & paste photos into the other file problem started. Indesign started to load something, it got stucked for a few minutes & then crashed. Pictures which I wanted to copy had about 150MB. Attached I am sending also details about my OS & report I got afterwards.

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12. Page Tool 'Use Spacing' does not affect pages, then crashes

    As you can see from the screenshot, the use spacing option does not affect pages at all. I've got about 39mm of space between each page, tried typing 5mm and they don't move, even though it displays as 5mm.

    No matter how many pages are selected with the Page Tool option, nothing changes.

    Previously had a problem with the page align tool, but managed to fix it by resetting Indesign Preferences.

    This didn't fix the 'Use Spacing' option though, and after a few times of typing various numbers into the box, it crashes.

    Any patches to help with this?

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13. template design can not be previewed

    All of the template designs are coming up blank even when selecting preview. I am new to InDesign and this simple thing is disappointing

    2 votes

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14. InDesign 2023 crashing when using links panel

    Though it rights itself occasionally, this happens only when I use the links panel. I am having to cmd-D to import, but that is adding lots of time I don't have.

    Restarts of both InDesign and my latest model MacBook Pro are not fixing this.

    What can I do?

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15. split layout view, copy, paste, undo, paste without formatting, crash

    Reproducable crash in InDesign when working in split layout view.

    1) move to split layout view
    2) copy text from right window
    3) Ctrl V in left window
    4) Ctrl Z to undo
    5) Ctrl-Shift V to paste without formatting
    6) crash (the expected result here obviously being InDesign not crashing but pasting the text without formatting).

    Filed multiple reports from these crashes.

    Currently working on PC with Win10 and InDesign 18.2 x64, but this has happened on both Mac and PCs, with 2 different employers as well as privately (and thus 3 different server/hard drive configurations), clean installs as well as older installs, all the way back to InDesign version 15.

    Reproducable crash in InDesign when working in split layout view.

    1) move to split layout view
    2) copy text from right window
    3) Ctrl V in left window
    4) Ctrl Z to undo
    5) Ctrl-Shift V to paste without formatting
    6) crash (the expected result here obviously being InDesign not crashing but pasting the text without formatting).

    Filed multiple reports from these crashes.

    Currently working on PC with Win10 and InDesign 18.2 x64, but this has happened on both Mac and PCs, with 2 different employers as well as privately (and thus 3 different server/hard drive configurations), clean installs as… more

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16. InDesign 2023 crashes when opening older InDesign files

    Can't open older version files in InDesign 2023. Using Microsoft Office 2016 64-Bit Edition (yes, I know we're really behind in our operating system). It looks like it's going to open the file, and then it crashes InDesign. Have tried restarting, re-installing InDesign and no go. Have even tried saving the old file as an IDML mark-up file and it still won't open.

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17. Display Performance view high quality crashing

    When viewing an indesign document when the Display performance is set to "High Quality"indesign often crashes. Even when it's just a single object.

    MacBook Pro (M1)
    macOS 12.2.1
    indesign 2023 (18.0)
    x2 ASUS PB279 (3840x2160)

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18. InDesign 18.1 x64 crashes depending on AppliedLanguage

    InDesign 18.1 x64 will open the de.idml file from the archive attached below* but crashes when trying to open cs.idml. The only difference between these two files is a single AppliedLanguage attribute set in Styles.xml.

    Please look into why this happens with only one of them (or if both files are considered incorrect, let us know why).

    *What I have attached is a .zip archive renamed to .txt. Please rename it back and extract the two files I've mentioned. Your form did not allow me to upload neither .idml nor .zip files.

    Thanks for any help! Arnold

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19. Bug with the display mode / problema con el modo presentación

    When you put the presentation mode and remove it, the screen is automatically minimized and does not allow you to continue in full screen.

    Cuando pones el modo presentación y lo quitas se te minimiza la pantalla automáticamente y no te permite seguir en pantalla completa.

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20. versions 18 and 17, when using the hyperlinks (adding new, editing old) the program crashes and closes. Makes Inde sign very hard to use.

    versions 18 and 17, when using the hyperlinks (adding new, editing old) the program crashes and closes. Makes Inde sign very hard to use.

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