544 results found

1. InDesign crashes/freezes when closing the document

   InDesign freezes when you close a document. We cannot open any documents, no action can be performed in InDesign. InDesign cannot be quit, it has to Forced Kill.

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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

2. [ID-4257736]InDesign hangs when placing CJK tagged text with ruby

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40; Lines = 15
   5. Go File > Place... > choose TaggedText.txt
   6. After TaggedText.txt is loaded into the "cursor" <shift-click> inside the frame

   It would be nice if InDesign would place the text and allow me to continue working with the data. Unfortunately, InDesign hangs and I have to kill it with the Task Manager.

   UserVoice does not allow uploading zip files so here is the link to TaggedText.zip:
   https://drive.google.com/file/d/1pndkPDCXuja6eh3kv-Yipfzrq0UcsISd/view?usp=sharing
   (Contact me if you have problems downloading it.)

   I have a video showing how to reproduce the bug:
   https://www.loom.com/share/733195ba2f5a4b2abb6faae10835b4ad?sid=036cf1f2-a772-476c-a8ee-ab126ce0f2dd

   I'm pretty sure the problem is related to ruby in the tagged text. It is possible to place the text using the debug version of InDesign available through adobeprerelease.com which leads me to think that the tagged text is acceptable. My request is to fix the regular version of InDesign so that it can place this tagged text just like the debug version can.

   At this point InDesign is hung.

   I'm currently using ID 2024, but I have tested other versions of ID, back to CS6, and they all have the same problem. I'm currently running Windows 11, but the problem also occurs in Windows 10.

   Steps:

   1. Install the Adobe font family, Source Han Sans TW, on your computer.
   2. Download TaggedText.zip and unzip it
   3. Open InDesign in the CJK version
   4. Create a new document with these grid attributes: Direction = Vertical; Font = Source Han Sans TW, Normal; Size = 16 pt; Vertical = Horizontal = 100%; Char Aki = 0 pt; Line Aki = 10 pt; Characters = 40;… more

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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. It is currently under investigation. 

   —

   Adobe InDesign Team

3. Persistent Cursor and Functionality Issues in Adobe InDesign After macOS Sequoia 15.1.1 Update

   Description of the Issue:

   I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

   Issues encountered:

   Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
   Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
   Frames on the page shift a few millimeters upon clicking, seemingly on their own.
   Stroke color for objects cannot be selected or modified.
   The selection tool lags and causes objects to move slightly to the left when selected.
   Fonts cannot be changed from the toolbar – clicking the dropdown does nothing.
   These issues are highly disruptive and make it impossible to work efficiently. No other changes have been made to my system aside from the macOS update, so I suspect it is the root cause of the problems.

   I would appreciate guidance on resolving these issues as soon as possible.

   Description of the Issue:

   I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

   Issues encountered:

   Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
   Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
   Frames on the page shift a few millimeters upon clicking, seemingly on their own.
   Stroke color for objects cannot be selected or… more

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   2 votes

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4. InDesign 2025 / v20.0: »background task« tries to activate font all the time

   Working with the font Minion Pro InDesign 2025 wants to activate the font in the background (shown in the background tasks panel) although it IS activated.

   Closing the document does not bother InDesign. It still wants to activate the font (see screenshot 2).

   Quit & Restart helps, but it should work correctly without it.

   Mac
   Sonoma 14.7
   M3 processor

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   5 votes

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5. Replaced text (when using Track Changes) in a table will crash InDesign/InCopy 2024 when switching to text views

   To recreate (See attached images):

   1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
   2. Select the content and replace it with new content, then select to switch to "Story Editor".

   What occurs:
   1. InDesign will completely freeze up and needs to be forced to quit.
   2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

   Comments:
   It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any of the text views then the applications will not crash. This cannot be replicated in any older version of InDesign/InCopy.

   Files:
   1. Step 1.
   2. Step 2.

   To recreate (See attached images):

   1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
   2. Select the content and replace it with new content, then select to switch to "Story Editor".

   What occurs:
   1. InDesign will completely freeze up and needs to be forced to quit.
   2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

   Comments:
   It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any… more

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   42 votes

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in InDesign 2024(v19.2.0.046) and above. We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

6. 2025 InDesign (v20.0) Frequent Crashing on MacOS 15.0.1 Sequoia

   Ever since the 2025 version of InDesign released earlier this month, I have had constant crashing issues while working on multiple files. I have been using MacOS 15 Sequoia since it released in September. At first it seemed to crash at random every 5-30 minutes while going between open indd tabs. I think I can more consistently trigger it now by trying to open/navigate around a .indt file. I have a screen recording attached of me clicking around with a 2025 .indt file, a 2025 .indd file, and a 2024 .indd file. Within this minute long recording, InDesign crashes twice, both times when going between/opening the .indt file to the regular 2025 .indd file.

   Ever since the 2025 version of InDesign released earlier this month, I have had constant crashing issues while working on multiple files. I have been using MacOS 15 Sequoia since it released in September. At first it seemed to crash at random every 5-30 minutes while going between open indd tabs. I think I can more consistently trigger it now by trying to open/navigate around a .indt file. I have a screen recording attached of me clicking around with a 2025 .indt file, a 2025 .indd file, and a 2024 .indd file. Within this minute long recording, InDesign crashes twice,… more

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   6 votes

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7. InDesign 20.0. Randomly crashes (haven't had this problem before). Could be a few minutes after opening the program or working on a file

   InDesign 20.0 on iMac. Randomly crashes (haven't had this problem with any previous versions). Could be a few minutes after opening the program or while working on a file. Very random but too often. I reset preferences, ran disk utility, et al.

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8. crashing and quitting

   Adobe Indesign 2025 has now crashed on me twice and I've lost hours of work. Going back to 2024.

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9. Mouse click doesn't register properly

   On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

   As this misbehaviour started recently I suspect that some Apple patch broken something.
   But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

   If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

   Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try to click multiple times in a row, very quickly, and then there’s a chance the click will be registered (as on the second video).

   Clicks with Wacom tablet seem to register properly in first case, while paragraph / text style are broken in both cases.

   I encountered that issue using macOS Sonoma, so I decided to upgrade to MacOS Sequoia, but with no effect. I’m working on MacBookPro18,3 with Apple M1 Pro.

   Work is almost impossible now…

   On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

   As this misbehaviour started recently I suspect that some Apple patch broken something.
   But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

   If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

   Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try to… more

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10. [ID-4256174]InDesign crashes while searching any font/word, etc., which is in overset text.

    We have simple scripts that operate on script labels to Find and Replace Text, adjust Text Size, things like that. We've been using them for three years with no problems prior to v2025. They crash and bring up the option to send an error report. We're rolling back to 2024 now, we can't operate efficiently without these scripts.

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

11. table of contents

    Updating table of contents causes InDesign 2024 [19.4.0.63] to crash. Over & over.

    3 votes

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12. On waking Mac from sleep, open documents are grayed out on external monitor.

    If I put my MacBook Pro to sleep with work on an external monitor, when I turn it on at another place with an external monitor, all open documents are grayed out and do not display any object. The objects are selectable, but I can't see what's in them. Switching display modes, minimizing or dragging between displays doesn't help either.
    Apple M1 Max, Sonoma 14.0, InDesign 19.0

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    12 votes

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

13. Indesign crashing repeatedly when printing

    Crashes intermittently when printing to Epson printer. Stops printing part way thorough page & epson dialogue box shows print levels all greyed out, not in colour. Windows log from control panel below.

    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe InDesign 2024\InDesign.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: InDesign.exe
    Application Version: 19.5.0.84
    Application Timestamp: 6685c284
    Fault Module Name: Public.dll
    Fault Module Version: 19.5.0.84
    Fault Module Timestamp: 6685c1b3
    Exception Code: c0000005
    Exception Offset: 00000000005b2b83
    OS Version: 10.0.22631.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 6a83
    Additional Information 2: 6a8366d7716f8035de44fc6246f9f16f
    Additional Information 3: 442b
    Additional Information 4: 442b62d8031d79e2f813c85f51507699

    Extra information about the problem
    Bucket ID: c9789aa40ebac34720d42e59e634b846 (1212645163318687814)

    Crashes intermittently when printing to Epson printer. Stops printing part way thorough page & epson dialogue box shows print levels all greyed out, not in colour. Windows log from control panel below.

    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe InDesign 2024\InDesign.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: InDesign.exe
    Application Version: 19.5.0.84
    Application Timestamp: 6685c284
    Fault Module Name: Public.dll
    Fault Module Version: 19.5.0.84
    Fault Module Timestamp: 6685c1b3
    Exception Code: c0000005
    Exception Offset: 00000000005b2b83
    OS Version: 10.0.22631.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 6a83
    Additional Information 2: 6a8366d7716f8035de44fc6246f9f16f
    Additional Information 3: 442b
    Additional Information 4: 442b62d8031d79e2f813c85f51507699

    Extra information about the problem… more

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14. InDesign 19.5 hangs on startup (ARM Mac, not sure about x86 and Windows)

    I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

    I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

    When I launch InDesign it hangs. I tried a preference reset. No change. I've created a few samples with Activity Monitor, and then did a force quit after about 4 mins, and captured the crash logs from Apple and Adobe.

    The issue is repeatable - each launch, InDesign hangs.

    When I downgrade to InDesign 19.0, everything works fine - the issue seems to have started somewhere between 19.0 and 19.5

    I believe it to be some kind of deadlock - cursory viewing of the crash log seems to have a lot of threads just waiting.

    My hunch is that the issue might be related to the activation logic - my internet connection is sometimes slow, and I have a feeling there might be some deadlock situation when the connection is too slow, and something internally gives up waiting.

    I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

    I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

    When… more

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15. program freezes after Save As

    InDesign v.19.4 freezes after Save As is used. The program is inaccessible and has to be force quit and restarted. It will reopen the document when it starts up again with no data lost. An annoyance, but at least no work is forfeited.

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16. Share for review fails

    Share for review fails and says the error is on page 18, but my document only has 17 pages.

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17. object export options crash

    InDesign CC 2024, version 19.5: Trying to open Object Export Options causes program to crash. Tried resetting preferences (edit->preferences->general->reset preferences on quit) and no change.

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18. 2025 ID - Linked Files fail and just Spin

    Mac 14.7 - ID 2025 - Docs with Linked Files (simple PDFs and Jpgs) just produce spinners and never become workable. Display set to Typical. This happens AFTER a file is saved and re-opened. When it is made all is fine, until it is closed and reopened. Have reverted to 2024.

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19. version 19.5.0.84 quits on open, OS ventura 13.1

    Indesign 2024 version 19.5.0.84, OS Ventura 13.1. It will open once, but after closing the app, and opening it the second time, it flashes the InDesign 'open screen' and then quits. The only workaround found is to uninstall and reinstall. I've been doing this for 6 mos, and it's getting old. We all pay for the software to work. I've been using Adobe products for decades and it seems it's worse now. What is the fix?

    1 vote

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20. Adding a word starting with the Danish letter æ makes InDesign crash

    Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
    We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
    Perhaps connected to the fact that it is no longer possible to get such words sorted under the proper index sections headings Æ, Ø and Å?
    InDesign 19.5.
    Crash report submitted on July 25.
    Attached screenshots of test file with problematic words marked in red, and wrong sorting marked in Sulphur, please see the Conditional text window for further explanation.
    Uploading an InDesign file does seem possible here, but you may try for yourself to index the words "ærkebiskop" and "Æsop" in this text:
    Læs denne herlige, gamle beskrivelse skrevet af etnolog, historiker, kartograf og ikke mindst ærkebiskop i Sverige i en årrække, Olaus Magnus. Den gamle græker Æsop er kendt for sine mange legendariske dyrefabler, som han skrev ned i 1400-tallet, og også her findes bæveren i en fabel.

    Add a word starting with the Danish letter æ to an index invariably crashes InDesign, both the small æ and the capital Æ, no matter which method we use. Words where this letter is not placed at the beginning, like “bæverfælde", are no problem, nor are the two other Danish characters ø and å.
    We also tried to add the words from a list, using a script which places index markers on every instance in the document; this did not make InDesign crash, but no entries were added either :-(
    Perhaps connected to the fact that it is no longer… more

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