Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Background Tasks stuck on "Cancelling"

    I was exporting multiple PDFs that were not exporting properly. When I figured out they were stuck, I manually cancelled the export in "Background Tasks". Both tasks have been "Cancelling" for two days. I cannot close the files nor can I close InDesign.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Links panel

    When you highlight a link in the document, it used to highlight the corresponding image in the links panel, so you could easily edit or replace, instead of having to scroll through the links panel trying to identify the asset from the thumbnail. A minor workflow thing but it makes a difference. Would love to have this feature back in.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. InDesign Fonts folder no longer respects symlinks (2019, Mac)

    The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

    I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

    In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside…

    4 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  4. Links panel sorting

    InDesign CC 2018, 13.1 (mac os 10.13.4)

    panels: links: panel options: show column: Scale.

    Bug:
    The sorting function for "Scale" in links panel doesn't work properly.
    If I sort by scaling percentages, they list incorrectly.

    Example: 187 % comes between 21 % and 15 %.
    That means it sorts them alphabetically as digits, but should sort them as numbers. Please fix.

    4 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  5. shift key no longer works to gather objects into a group

    shift key no longer works to gather objects into a group

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. 4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign Lock File does not go away

    Lock File (0 KB) remains after InDesign file is closed. Lock File does not go away. Oldest lock file is 10 days old. PC Laptop shut down every night.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. Error Message "you cannot reverse this change with the edit > undo command".

    This comes up continuously. The only way you can dispose of it is by shutting the program down. Apparently I am not the only person, as it been reported before. See the Adobe forum the same problem - forums.adobe.com/thread/2292990

    This makes it an official problem not exclusive to my experience.

    Do we have fix???

    David

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Story that spans several pages not adding to InCopy Assignment.

    When I create an InCopy file the bulk of the document does not add to the assignment. When I right click on the story there is no InCopy option in the drop down. If I go to the assignments panel I cannot add the story to the assignment.

    Just updated to InDesign cc 2018. (13.0.1) Running El Capitan.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. open copy

    Adobe InDesign CC v 13.0 - macOS 10.9 - 10.13

    I feel like this was a previously fixed bug in an older version, but may well be back with the latest 2018 update.

    After upgrading InDesign to v 13.0, we are now not longer able to open a copy of files in use, neither duplicate the file in Finder.

    When we try to open a copy we get this error message: “Cannot open file [filename.indd]. The file [filename.indd] is incompatible with Adobe InDesign (Error code: 14).”

    When we try to duplicate the file, we get this error message: “The operation…

    4 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. Page wont show in page panel

    There are some pages that are created from before. They even have a master applied on them but the page panel wont show all my pages. I can not select them or move them. Please help.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. The "Find" function doesn't work properly. It writes backward or not at all

    The "Find" function doesn't work properly. It writes backward or not at all

    4 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adobe Fonts don´t load

    Adobe Fonts don´t load. When I click to activate a font it changes icon to "activating" but it never activates.

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. Google sheets in xlsx but still "Cannot place... no filter..."

    I try to place a spreadsheet created in Google sheets and saved as xlsx and I get the error message "Cannot place this file. No filter found for requested operation". I am using a Mac & Mojave 10.14.6. My copy of InDesign is subscription.

    3 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Data Merge won't include emoji unicode characters

    I've created a test file with links and images and test text to try and replicate the fault. Follow the steps in the InDesign file attached.

    Put simply, text – whether it is UTF-8 or UTF-16 can import unicode characters that are meant to represent emojis etc, and this is demonstrated in the test file. While not in the minion character set, I've created a GREP style that looks for unicode characters and changes them to apple color emoji. That bit works.
    What does NOT work is when importing the text as part of a data merge... instead the unicode…

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop making InDesign preferences default to rich black

    Stop making the InDesign preferences default back to "rich black" under appearance of black whenever InDesign is updated, or the preferences are cleared. InDesign was originally created for print designers despite this expanding in this screen it should still default to " display all Blacks accurately", and "output all Blacks accurately". Since the change in the setting for print designers could end up costing quite a lot of money if not caught before it goes to press.

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Lag in InDesign 14.0.1 when doing ANYTHING.

    Lag in InDesign 14.0.1 when doing ANYTHING. Every time I click my mouse, make a move, do a single thing there is a 20-40 second LAG. This is beyond annoying. I am on a very tight deadline just like 99% of your other users. YOU NEED TO FIGURE THIS OUT ADOBE!!!!! And don't you dare tell me it's been figured out. I'm starting a new post per your request on March 26, 2019. FIX THIS PLEASE!!!!!!!!!

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Gradient Angle Resets to Default when Changing Color in Gradient Swatch

    I have an object selected that has a gradient swatch applied to it, and the gradient goes from top to bottom. I then go to the color menu and double-click the gradient swatch. Now when I click on one of the two color squares in the gradient swatch the angle of the gradient on the selected object will revert back to its default angle (left to right). This only happens to objects that I have selected. Both on my macbook and windows pc. InDesign version 14.0.1

    3 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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