1381 results found

1. Bugs with Whitespaces in Justification’s Composer when work with Thai language and other issues

   As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
   .
   Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit almost vowels and tone marks were changed into quotation marks that which made me suspicious about text encoding in that language. (You can find .txt example download link in PS.)
   .
   I do not know that this issue has a relative to the issue in question. The white spaces. As you can see in “img 01” in attachment (and on Indesign file) on the text where I high-lighted.
   .
   First, you can see white space play as a character in the beginning of the line, like other white spaces such as thin-space. And you also see, when applied paragraph with Adobe World Ready Composer, either single line and paragraph, spaces other than whitespace that insert form space bar play as character on the end of the line when you apply text justify. In an example I shown to you, en-space did not collapse. It stilled as a character.
   .
   Other than that, you can see the close parenthesis was sole wrapped into the next line, even it should stayed with the last word.
   .
   Nearly half year, after you had claimed that Indesign support Thai, I still cloud’t update into 2020 version because of all these fatal issues.
   .
   PS. You can download example Indesign file form https://www.dropbox.com/s/k08yqdio1cs3ttb/Test%20AW%20Folder.zip?dl=0
   and you can download “Copy And Paste Text form Selection Text.txt” from https://www.dropbox.com/s/8sxrh3kzkagi0fm/Copy%20And%20Paste%20Text%20form%20Selection%20Text.rtf?dl=0

   As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
   .
   Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit almost vowels… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Disabling UI scaling for high PPI displays causes truncated descriptions in "Preferences"

   Installed InDesign CC 2018; when disabling UI scaling for high PPI displays, and restarting.

   When "Preferences" are launched, all options turn up with their descriptions truncated, and replaced with an ellipsis.

   Two images are attached, when UI Scaling is disabled vs enabled.

   This is happening on MS Surface Pro 3, Windows 8.1, screen resolution 2160 x 1440 px (max supported by Surface Pro) and all resolutions below.

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3. InDesign 16.1 menu unclickable. Always shows hour glass cursor on Windows

   Hi,

   Starting today morning I am facing issues in accessing menu items on my InDesign 2021 16.1 on Windows. The application cursor is the wait cursor mode and clicking on any menu item does not have any effect. Even keyboard can't be used to select any menu items. However, I can open a new document using "Create new" button as shown.

   I can't understand what's the issue and how to resolve. FYI, I have InDesign 2015 Release and Debug versions installed on this machine

   Please advice.

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4. Selecting 'Save as' from drop-down – nothing happens

   Using InDesign 16.0.2, opened a local .indd file, made an iterative change and selected 'Save As' to create a derivative file. Nothing happened, no save dialog box at all. I quit InDesign and relaunched, and that seemed to clear the problem. This has happened at least once before in the last month. Though that might have been in the previous build before the most recent InDesign update (18days ago). The app wasn't frozen or inactive in other ways, it just wouldn't let me 'Save as' until I relaunched the app. So no crash report to send on. I use the app daily and this hasn't been a repetitive error, but very odd behaviour none the less.

   Using InDesign 16.0.2, opened a local .indd file, made an iterative change and selected 'Save As' to create a derivative file. Nothing happened, no save dialog box at all. I quit InDesign and relaunched, and that seemed to clear the problem. This has happened at least once before in the last month. Though that might have been in the previous build before the most recent InDesign update (18days ago). The app wasn't frozen or inactive in other ways, it just wouldn't let me 'Save as' until I relaunched the app. So no crash report to send on. I use the… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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5. Save functions unavailable

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot simply save the file.

   I'm using a Mac and running Catalina, have ID 2020. Yesterday, an existing file of 33 pages stopped allowing me to save it. I had no idea it wasn't saving and lost hours worth of work by the time I realized what was happening. I tried starting a new document and pasting the text into it, but same problem. I started a new document again and it allowed me to save immediately, but the second I dropped in text (different text this time), I lost the ability to save the file. I can export to PDF or IDML, but cannot… more

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   4 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Please share sample documents with us to investigate this issue.
   You can put them in a shared folder and give us the link to the same – send the link to rkiran@adobe.com

   —
   Adobe InDesign team

6. Freeze after using default New Hyperlink to URL

   (I didn't see a category for Freeze. I figure Crash is pretty close.)

   In InDesign 15.0.3 on Windows 10:

   I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
   After waiting 15 minutes, it was still hung.
   It was the only app running.
   When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
   I clicked 'Yes'.
   It closed that dialog box and popped up with an alert saying, "Cannot save "16 - Glossary.indd".
   Repeated twice. Same results.
   Then I clicked 'No'.
   It closed out the document, then the "Save changes box popped up again."
   When I clicked 'Yes' there, InDesign closed down.

   When I launched InDesign again, it pretended it had loaded my standard workspace ("David's"), but hadn't. It didn't load it until I chose Windows > Workspace > Reset David's.

   The problem did not reproduce.

   (I didn't see a category for Freeze. I figure Crash is pretty close.)

   In InDesign 15.0.3 on Windows 10:

   I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
   After waiting 15 minutes, it was still hung.
   It was the only app running.
   When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
   I clicked 'Yes'.
   It closed that dialog box… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. Thumbnails not showing in Windows Explorer!
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8. Smart Grid feature not working properly. Green lines don't appear showing alignment with object's previous location

   As the title says, when I move an object, the temporary green smart grid lines do not appear to show whether I am in alignment with the object's previous position. I noticed this when I was trying to replicate the 3rd video titled "Align and group content" in the "Edit Content" tutorial.

   https://helpx.adobe.com/indesign/how-to/edit-modify-content.html

   I am using Adobe InDesign version 14.0.2 x64 on Windows 10.

   3 votes

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. Random Crashing of InDesign after sitting idle for long periods of time

   InDesign 2020 .1 and following has crashed on my computer a number of times after sitting idle fora long time. I've sent in the crash reports on most of the occurrences of this.

   The second thing that isn't working right is that hide application isn't working right on my mac which is operating using Catalina with a late 2012 iMac 27" with 24 gb of ram. The window just goes inactive but hides the desktop and is in full opaque view.

   and 3. When I open a file that has been made using a customized workspace, the app uses the default essentials work space. I select my customized work space but it always says Essentials in the work space list even when my customized workspace is being utilized.

   InDesign 2020 .1 and following has crashed on my computer a number of times after sitting idle fora long time. I've sent in the crash reports on most of the occurrences of this.

   The second thing that isn't working right is that hide application isn't working right on my mac which is operating using Catalina with a late 2012 iMac 27" with 24 gb of ram. The window just goes inactive but hides the desktop and is in full opaque view.

   and 3. When I open a file that has been made using a customized workspace, the app uses the… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. Opening older INDB files breaks Automatic Page Numbering

    I often have to prepare materials for reprints, and our book files are set up as multiple chapter INDDs within an INDB.

    Starting with Version 20.0, opening an INDB from a previous version of InDesign maintains the correct pagination in the Book window, but opening the INDD files through the INDB shows the page numbers have reset their numbering to 1 with each chapter. Preflight does not flag this issue, and the numbers are not recalculated by default in preparation for exporting. Instead, Update All Numbers must be manually run on the book, after which the counts are again correct. This means also having to manually sit there and hit save on every indd as it updates as well - annoying as some of our books have over 60 chapters.

    I often have to prepare materials for reprints, and our book files are set up as multiple chapter INDDs within an INDB.

    Starting with Version 20.0, opening an INDB from a previous version of InDesign maintains the correct pagination in the Book window, but opening the INDD files through the INDB shows the page numbers have reset their numbering to 1 with each chapter. Preflight does not flag this issue, and the numbers are not recalculated by default in preparation for exporting. Instead, Update All Numbers must be manually run on the book, after which the counts are again… more

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →
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11. Vector Objects changing size when page layout is duplicated

    While using InDesign v17 I've encountered a bug where some small rectangular vector objects will get larger when a page is duplicated using the "Create Alternate Layout" feature in the "Pages" tab. This has also occurred when a page or layout is dragged and dropped to the "Create New Page" icon to create a duplicate in the "Pages" tab. Design elements should not change when a layout is duplicated, and this did not happen in previous versions.

    This first appeared in an .idml file that was created in 2019, and carries over to new files based on that .idml. It does not seem to occur with .idml files made in 2020 or 2021

    While using InDesign v17 I've encountered a bug where some small rectangular vector objects will get larger when a page is duplicated using the "Create Alternate Layout" feature in the "Pages" tab. This has also occurred when a page or layout is dragged and dropped to the "Create New Page" icon to create a duplicate in the "Pages" tab. Design elements should not change when a layout is duplicated, and this did not happen in previous versions.

    This first appeared in an .idml file that was created in 2019, and carries over to new files based on that .idml. It… more

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12. None of my windows float in when I open Indesign version 15.1.1

    The app is running, but none of my windows float in when I open my file.
    I can't access any of my tools, pages, or layers... This is the only thing I'm able to see which is only my document. But I can't work without the tools! How can I fix this issue? I already tried restarting my computer, uninstalling and re-installing Indesign 15.1.1 and nothing has worked.

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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13. Screen tearing while scrolling

    I'm having issues with screen tearing in InDesign 2023 and 2024. I've tried resizing UI, testing an earlier version of InDesign (hence 2023), making sure my computer was set to best performance over battery saver, etc. Inevitably when I scroll around, lines of text will jump around or break. I'm operating a brand new windows 11 computer with 16gb of RAM, and this is a two page InDesign document with one image, so...

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Unable to package some InDesign files, error message appears

    Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
    Open an .indd file, press File menu and select package menu item.
    Expected result: the file (catalog) is packaged.
    Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
    Additional information: this problem occurs only by some files, not by all of them.

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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15. Mac OS. The floating windows for Text Wrap, Paragraph, etc. go blank over time.

    Mac OS 14.3.1. InDesign 19.3. The floating windows for Text Wrap, Paragraph, and possibly others go blank over time. The only way to fix it is to quit, and relaunch while deleting preferences. Then preferences have to be redone. This has been happening for several years, over several operating systems, many InDesign versions, and at least two different iMacs.

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16. After pressing "Cancel" in "Relink..." dialog, the item is no longer selected in the Links panel

    1. InDesign 13.1 x64, WIndows 10
    2. Select an image on the page, and it is highlighted in the links panel. Press "Relink...". Press "Cancel".
    3. The link should be highlighted in the links palette so I could press "Relink..." again immediately
    4. The frame is still selected but the image is no longer highlighted in the Links panel. You have to deselect the frame and re-select it (or manually click the link in the panel) to highlight it again.
    3 votes

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17. Crash Adobe InDesign CC v15.02-v15.1

    It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

    (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

    My Computer:

    PC Dell Inspiron 5680
    OS: Windows 10 Pro v2004 (64bit)
    Processor: Intel Core i7-8700 3.2GHz.
    HDD: 256GB SSD
    RAM: 16GB
    Display card: NVIDIA Geforce GTX 1070
    Display resolution: 1920x1080 Refresh rate: 60Hz.
    Monitor: Dell S2718H/HX

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    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

18. i can't press shortcut

    i can't press shortcut "ctl-alt-m" to drop shadow effect

    2 votes

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    1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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19. excel import filter fails formatting

    When importing an Excel spreadsheet, formatted cells are incorrectly imported.

    E.g., place the following one-cell spreadsheet in CC 2018 (not tested in earlier, but I imagine it's true there), and you'll see either "10,000,000,000,000.0." in the cell (under macOS) or "1,000.0" (under Windows).

    Needless to say, this is a critical bug for people using Excel with InDesign, since it causes serious mis-representations of imported numbers.

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    3 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi,
    This issue has been fixed in the latest release.

    -Aman

20. Text formatting is lost when copy/pasting a text box to another document.

    When Copying a text box from one document to another, the formatting is lost and is highlighted red (indicating missing font?). The font changes to from Arial to Helvetica as substitution.
    Both documents are updated to the current file format.
    The box copies and pastes as a basic text frame.

    I'm able to reformat everything to match the other document, but I don't know why it's losing the formatting.
    I'm using Windows 10 Pro version 1909.

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    3 votes

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