1337 results found

1. CC19 14.0.1 ISSUES

   Running Indesign CC2019 14.0.1 on a MACBOOK PRO running Mojave - currently having a number of unexpected outcomes - spacebar unable to use to navigate page - SHIFT unable to proportion constrain and ALT unable to drag copy items.

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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2. Massive Graphics Glitches

   OSX 12.4
   InDesign 17.3
   2019 Retina 5K iMac 19,1 w/64 GB RAM

   This issue seems to persist despite the most current updates. At first, I thought my video card was dying, but as it does not happen with any other product I feel it is strictly an InDesign issue.

   This most often happens when I am close up working on a document. Sometimes I might nudge the view (either accidentally or on purpose) and the screen redraws with massive sections missing or rendering in bizarre geometric patterns. If I scroll away and come back... it's fine.

   This appeared to be happening much more often with ID 17.2 and I was hoping 17.3 addressed this problem. For a short while it appeared like it was fixed. But, soon enough...it happened again. Not at the same rate, but enough that it is just unacceptable for a subscription product.

   As I said this occurs on and off in two specific ways. One, usually when there is a quick movement of the screen forcing a small redraw. And two, when you are close up (although on a rare occasion it does happen at full screen). The patterns are pretty severe, although that too tends to vary. I am attaching a screenshot of one of the most recent severe occurrences.

   OSX 12.4
   InDesign 17.3
   2019 Retina 5K iMac 19,1 w/64 GB RAM

   This issue seems to persist despite the most current updates. At first, I thought my video card was dying, but as it does not happen with any other product I feel it is strictly an InDesign issue.

   This most often happens when I am close up working on a document. Sometimes I might nudge the view (either accidentally or on purpose) and the screen redraws with massive sections missing or rendering in bizarre geometric patterns. If I scroll away and come back... it's fine.

   This appeared to… more

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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3. The beta version has snapping issues
   2 votes

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   1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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4. InDesign: Insert authors document's metadata without quotes

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to add multiple authors (e.g. with not quoting comma or semicolon separated strings, or by letting pass-in an array with names).

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to… more

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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5. Object states button disappears after click

   In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.

   Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
   Steps to reproduce issue:
   I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
   Expected Result: Button should reappear.
   Actual Result: Button is gone after click.

   Video of ePub preview attached.

   The problem is both in the ePub preview and when published online.

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   2 votes

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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6. Inversed Rounded Corners Don't Match on All Sides

   When using the Inverse Rounded Corners in Corner Options, the corner shape doesn't match another box right next to it with the same settings when side by side. So when 2 boxes with the same corner options are next to each other it doesn't make a circle in the empty space but rather an angled rounded rectangle. It seems the top left and bottom right are one way and the top right and bottom left are another. It doesn't matter if the boxes are the same size or different. This issue was present in both InDesign 2020 and 2024 versions for testing. This was not an issue previously.

   When using the Inverse Rounded Corners in Corner Options, the corner shape doesn't match another box right next to it with the same settings when side by side. So when 2 boxes with the same corner options are next to each other it doesn't make a circle in the empty space but rather an angled rounded rectangle. It seems the top left and bottom right are one way and the top right and bottom left are another. It doesn't matter if the boxes are the same size or different. This issue was present in both InDesign 2020 and 2024 versions… more

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   0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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7. Page(s) in InDesign moving back and forth; Pasteboard not accessible

   InDesign 2023 v 18.0 Page(s) in a document will move back and forth, especially after CTRL Zero short cut key stroke is used. The movement is constant and doesn’t stop without changing the zoom percentage each time.
   In addition, InDesign is not allowing me to view work on something on the pasteboard. It moves the document back over and I can’t access the elements I was working on, on the pasteboard. I can change the View to “Entire Pasteboard”, but if I zoom in too far InDesign does the same thing… moves the document back over and I can’t access and work on the elements on the pasteboard.
   These issues are new in the last 10 days (for the moving back and forth), and in the last 3 days for the pasteboard issue.
   Perhaps these issues are related to zoom capabilities.

   InDesign 2023 v 18.0 Page(s) in a document will move back and forth, especially after CTRL Zero short cut key stroke is used. The movement is constant and doesn’t stop without changing the zoom percentage each time.
   In addition, InDesign is not allowing me to view work on something on the pasteboard. It moves the document back over and I can’t access the elements I was working on, on the pasteboard. I can change the View to “Entire Pasteboard”, but if I zoom in too far InDesign does the same thing… moves the document back over and I can’t access… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Adobe InDesign published document

   When viewing a document for review, if you scroll too quickly and then reverse the direction of the scroll, it can get caught into a scrolling loop that I cannot stop. It scrolls up and down incredibly quickly on it's own. I have to exit the document and then come back in. Happens in Chrome and Firefox.

   iMac, Catalina 10.15.7
   Indesign 17.01

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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9. I have Adobe InDesign 14.0.2 x64, and my book chapters keep showing a spinning wheel when i try to make any change

   I have Adobe InDesign 14.0.2 x64, and my book chapters keep showing a spinning wheel when i try to make any change. Say I need to add one letter, after doing so the ball has to spin 10 times until i can do anything else. This is extremely time consuming and is wasting my time when I have to wait 2 minutes after any tiny change before I can make another. I have seen others posting issues about this over a year ago. All fixes people have suggested do nothing for me. Please help.
   In reading that it could be cross references causing the issue, i opened chapters to which my current chapter refers, and i still get the spinning ball, but not for as long.

   I have Adobe InDesign 14.0.2 x64, and my book chapters keep showing a spinning wheel when i try to make any change. Say I need to add one letter, after doing so the ball has to spin 10 times until i can do anything else. This is extremely time consuming and is wasting my time when I have to wait 2 minutes after any tiny change before I can make another. I have seen others posting issues about this over a year ago. All fixes people have suggested do nothing for me. Please help.
   In reading that it could… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. InDesign not updating placed AI files

    Placed AI file does not update correctly. InDesign 17.3 and Illustrator 26.3.1 - An AI file is placed into InDesign initially with all layers set to "print" - then the file is updated in Illustrator by changing one or some layers to "not print" and saved. As expected, in Indesign the placed AI shows an alert icon over the graphic. When I select update, the AI still displays with ALL LAYERS still visible. To test what the issue may be, I placed the identical file next to the existing one. THAT file came in correctly - they are the exact same file.

    This is perplexing.

    Placed AI file does not update correctly. InDesign 17.3 and Illustrator 26.3.1 - An AI file is placed into InDesign initially with all layers set to "print" - then the file is updated in Illustrator by changing one or some layers to "not print" and saved. As expected, in Indesign the placed AI shows an alert icon over the graphic. When I select update, the AI still displays with ALL LAYERS still visible. To test what the issue may be, I placed the identical file next to the existing one. THAT file came in correctly - they are the exact… more

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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11. InDesign doesn't import files

    Hi !
    So my issue is that InDesign doesn't allow me to import files, whether they are .jpg, .png or .eps, or else. I need to use a logo that I have in .png, but InDesign doesn't allow me to select my file to import.

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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12. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

    Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

    Versions of Adobe InDesign:
    CS6 through CC 2018.0, Windows and macOS

    Test files and screenshot of error attached.

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the… more

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    6 votes

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    Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. Horizontal and vertical measurements switched in Move dialog

    I’m one of the dinosaurs who started out in the trade on a typesetting machine, and my preferred system of units uses picas for horizontal measures and points for vertical. This has mostly worked fine for years, but since the most recent update I notice that the Move dialog is using points for X and picas for Y. Not a major issue, but somewhat annoying. (ISTR previous versions with a similar bug in the Cell Options > Text dialog, where the left & right insets were in points and the top & bottom in picas, but that one now behaves as expected.)

    I’m one of the dinosaurs who started out in the trade on a typesetting machine, and my preferred system of units uses picas for horizontal measures and points for vertical. This has mostly worked fine for years, but since the most recent update I notice that the Move dialog is using points for X and picas for Y. Not a major issue, but somewhat annoying. (ISTR previous versions with a similar bug in the Cell Options > Text dialog, where the left & right insets were in points and the top & bottom in picas, but that one now… more

    2 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. InDesign Server taking long time to initialize

    SUMMARY
    Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

    SYSTEM
    Operating system version: Microsoft Windows Server 2012 R2 Standard
    Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
    Adobe InDesign CC Server 2017 12.0.0.81

    ISSUE:
    InDesign server seems to be taking a long time (> 5 minutes) during initialization.

    COMMAND:
    ./InDesignServer.exe -configuration [name] -port [number]

    OUTPUT:
    Initializing InDesignServer for port 57106: ================================================================================
    InDesign CC Server Version 12.0 x64 .
    Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
    All rights reserved. See the other legal notices in the ReadMe. ================================================================================
    Fri Apr 16 12:54:43 2021 INFO [server] Initializing
    Fri Apr 16 12:54:43 2021 INFO [server] Loading the application
    Fri Apr 16 12:54:43 2021 INFO [server] Scanning for plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Registering 114 plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Completing Object Model
    Fri Apr 16 12:54:43 2021 INFO [server] Saving Object Model
    Fri Apr 16 12:54:43 2021 INFO [server] Initializing plug-ins
    Fri Apr 16 12:54:43 2021 INFO [server] Calling Early Initializers
    Fri Apr 16 12:54:43 2021 INFO [server] Starting up Service Registry
    Fri Apr 16 12:54:44 2021 INFO [server] Executing startup services
    Fri Apr 16 12:54:44 2021 INFO [server] Using configuration indesign-manager-ws-configuration-slot-22 Fri Apr 16 12:54:44 2021 INFO [server] Initializing Application
    Fri Apr 16 12:54:44 2021 INFO [server] Completing Initialization
    Fri Apr 16 12:54:44 2021 INFO [server] Calling Late Initializers
    Fri Apr 16 12:54:45 2021 INFO [server] Image previews are off
    Fri Apr 16 12:54:45 2021 INFO [server] Server Running
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\startup scripts\ConnectInstancesToESTK.js
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\startup scripts\ConvertURLToHyperlinkMenuItemLoader.jsx
    Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin

    ANALYSIS:
    The application appears to be getting stuck either during or after executing C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin
    This issue is user specific. In this case, the user is the Windows system. When we launch the application as a different user we do not have this problem.

    ATTEMPTED SOLUTIONS:
    - Restarting the application
    - Restarting the server
    - Deleted user specific temp files in C:\Users<username>\AppData\Roaming\Adobe\Indesign Server<version><locale>

    OTHER
    It's worth noting that is problem seems to be very similar to this issue:
    https://community.adobe.com/t5/indesign/indesign-server-startup-memory-issues/td-p/11500657

    However, we removed the user specific temp files and the application continued to take a long time to initialize.

    SUMMARY
    Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

    SYSTEM
    Operating system version: Microsoft Windows Server 2012 R2 Standard
    Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
    Adobe InDesign CC Server 2017 12.0.0.81

    ISSUE:
    InDesign server seems to be taking a long time (> 5 minutes) during initialization.

    COMMAND:
    ./InDesignServer.exe -configuration [name] -port [number]

    OUTPUT:
    Initializing InDesignServer for port 57106: ================================================================================
    InDesign CC Server Version 12.0 x64 .
    Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
    All… more

    2 votes

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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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15. InDesign detects the document to be damaged and repairs it.

    Using InDesign 20 (15.0.1) Trying to open files I get these error messages.
    I have tried opening many documents with ID 20 and get these messages. Files will open fine using InDesign 19 (14.0.3). This issue just started yesterday after using ID 20 for about a month.

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    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
    FEATURE ALREADY EXISTS  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign detected the file to be damaged and repaired it, we notify customers about the repair process using these messages.

    There are multiple factors both internal and external to InDesign application that can lead to document corruption which we are addressing from time to time as we progress and would recommend you to be on the latest InDesign version.

    —
    Adobe InDesign Team

16. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

    1 . Indesign Version CC 2017.0
    2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
    3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

    1. In page 32 only text has to be there.

    2. I attached indesign file and link and also the video showing the issue in the below link
       https://we.tl/t-OvxpJfK5RM

    2 votes

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    5 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
    How important is this to you?

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Issue found fixed in CC 2018/2019.

    —
    Adobe InDesign team

17. Not able to work on more than one document in InDesign 2020 on Windows 10

    Folks,
    Please vote if you have the same issue:

    I can't work anymore on more than one packaged doc containing 'Document fonts' folder in each package in InDesign 15.1.1.
    Moving frames, selecting text in the frames or switching between two (blank) docs causes an unacceptable huge delay what makes efficient work impossible.

    Performance got worse and worse since 15.02 / 15.03 / 15.1 already. Removed ID completely, as well any plug-ins or font management software. Bug occurs on three independent Win10 machines using 15.1.1.
    I'm currently working on ID 15.01 which is the only version I can work in still fluently.

    Temporary solution:
    Renaming or moving one of the 'document fonts' folders enables fluent work on the fly, hiding control panel in ID too. As soon ID accesses fonts in the document fonts folder the issue occurs, no matter what font is used.
    Definitely located that the bug is related to this folder only.

    Please replicate on your end creating two new packaged files.

    Posted the topic in Adobe community forum already:
    https://community.adobe.com/t5/indesign/not-able-to-work-on-more-than-one-document-in-indesign-2020-on-windows-10/m-p/11238594?page=1#M192146

    Adobe already assisted in a remote support session:
    Resetted ID prefs and repaired all Microsoft Visual C++ files 2012-2019 without results.

    Thanks
    Regards

    Folks,
    Please vote if you have the same issue:

    I can't work anymore on more than one packaged doc containing 'Document fonts' folder in each package in InDesign 15.1.1.
    Moving frames, selecting text in the frames or switching between two (blank) docs causes an unacceptable huge delay what makes efficient work impossible.

    Performance got worse and worse since 15.02 / 15.03 / 15.1 already. Removed ID completely, as well any plug-ins or font management software. Bug occurs on three independent Win10 machines using 15.1.1.
    I'm currently working on ID 15.01 which is the only version I can work in… more

    2 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Indesign exporting PNG, colours look off

    Trying to export some PNGs with RGB colour for web but every time I export the colours look CMYK. Had no issues yesterday, haven't tweaked with any settings since. I saw they fixed the yellow streak bug but maybe now this is a new issue. Anyone else?

    Left, what it should look like. Right, what it keeps exporting as.

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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19. wacom display

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The monitor otherwise works fine and it seems to be InDesign-specific. See screenshots attached.

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too.… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. drop shadow effect bug - in NEW 2018 Indesign

    The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

    I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

    I'll go back to using the older version until you get your issues fixed.

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    4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you add a video showing the issue? and some steps to reproduce the issue…
    We are unable to reproduce this bug.
    Are you on MAC or Win? Does it happen with all documents?
    You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

    Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

    -Aman