1321 results found

1. Cannot Export in PDF format

   Adobe InDesign version: 16.0.1 x64

   Platform: Windows 10, Version 20H2 (build SO 19042.685)

   Problem:
   Suddenly, from a couple of days, I cannot export in PDF format anymore.
   When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

   It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
   I can export in.jpeg, for example, but it is not useful for me.

   Infos:
   The same file has been successfully exported just a couple of hours before.
   The only change in the tool / PC configuration was the re-installation of a font type (specifically, the Conduit ITC Pro).
   I re-installed it because, even if it was correctly installed, I was not able to see the text in that specific font in InDesign.
   I un-installed it and then re-installed it via the Windows settings (Control Panel > Appearance and Personalization > Fonts).
   The font was not an Adobe Font.
   After that, everything seemed to be solved, but I was unable to export the file in PDF.
   I noticed that the font was listed three times in the “Find/replace Font” window (see image 2).

   So, I replaced the font with the same one and then the list presented just one instance.
   Solved! In this way, I’ve been able to export the file.

   Then, I tried with another file, but I encountered the same problem with another font.
   In this case, it is a font used in the header of a master page and the text is a “text variable” that I use to identify the product name.
   Also in this case, the text is not displayed, even if the font is available in the font list (see image 3).

   If I change the font, the text is displayed (see image 4).

   The font, in this case, is an Adobe Font (see image 5).

   The font is correctly “activated” and available in the Creative Cloud Desktop app (see image 6).

   And also in Windows (Control Panel > Appearance and Personalization > Fonts), it is correctly displayed and recognized (see image 7).

   I solved replacing the font and checking the "Redefine Style When Changing All” box, because several paragraph styles use the same font, but I’d need to use this font.
   In another PC, with the same configuration, everything works well.
   What can I do to solve this font issue? Why has it happened?

   Thx for the support

   BRs

   Adobe InDesign version: 16.0.1 x64

   Platform: Windows 10, Version 20H2 (build SO 19042.685)

   Problem:
   Suddenly, from a couple of days, I cannot export in PDF format anymore.
   When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

   It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
   I can export in.jpeg, for example, but it is not useful for me.

   Infos:
   The same file has been successfully exported just a couple of hours before.… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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2. "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it again, the animations simply restarts. Hard to explain, easy to understand once you see it yourself.

   https://indd.adobe.com/view/351ae097-e63e-4518-93a7-f59e998fb9aa

   Try it yourself, hover over the 3 lines on the bottom, a bar should come up. Go away with mouse, it redoes the animation again, while it normaly should go down where it came from, when "Rolloff" in the Animationpanel is activated.

   Side-note: Exporting it with "Rolloff" deactivated does the exact same thing, so it seems like, that the tool "Rolloff" has no real function.

   https://www.youtube.com/watch?v=ZMRQCabgt_8&t=203s&list=PLVtJKzfqv-Gay5lahydRZgmIEreFijJl1&index=1

   In this YouTube tutorial, you can clearly see, someone achieving what I want in Adobe CS5, 7 years ago! A update for this section would also be great sometime, but it just seems like nothing has changed over the past 7 years.

   It doesnt matter if I try to succeed in this in CC17 / CC18 / Mac or Windows, both do not work.

   This is a tool that is so great to have, but it simply stops me from working correctly, because I am not able to use it. Please fix this as fast as possible. I am not doing all this for fun, I got a diplom project to complete, and just want to make it a little bit nicer by using things like the Animationpanel, instead of simple buttons only.

   Best Regards,
   Adam V.

   I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it… more

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   3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Reverse on Roll Off is a SWF only feature, as pointed out.
   We’ll review the feature request to change the label of this option.

   - InDesign team

3. Hyperlinks lost after export to IDML

   After exporting a rather large file to IDML most of the hyperlinks got lost. It's starts after ~page 110. After tha point only Hyperlinks in Footnotes or tables are preserved. Problem didn't occured in an older version of the project.

   (Adobe CC, InDesign 15.0.2, Win 10)

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   0 comments  ·  IDML Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Version 19.4 Persistent error dialog "RM: error creating temporary record definition sheet"

   On iOS 13.6.6. Problem began after updating to 19.4.

   As soon as I create a new document or open an existing doc, the error dialog above appears, and reappears immediately when dismissed, preventing any further work.

   Version 18.5.2 on same machine still functions as normal, but is not not an acceptable long term workaround due to lack of current plugins.

   I've already tried deleting /Users/{me}/Library/Caches/Adobe InDesign/Version 19.0 folder. Folder was recreated at application launch, as expected, but did not resolve the error.

   2 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Text formatting can break backlinking endnote texts to endnote refs when exported to PDF (Print)

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the endnote text you have to be careful with formatting of that endnote number which in fact is a special character.

   WHAT WORKED:

   The endnote is using a paragraph style without any specialities. No overrides, no character styles applied:

   RESULT: No issue with linking back and forth between endnote reference number and number in the endnote text.

   Now I had the idea to format that special character, the number that starts the endnote text with a character style.

   RESULT: Linking from the endnote reference number to the endnote text worked. BACKLINKING DID NOT WORK.

   MORE DETAILS IN THIS THREAD:

   Endnotes not exporting with links to PDF
   Mr_Wonderstuff, Nov 18, 2020

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628582#M40545...

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628643#M40546...

   WHAT BROKE THE BACKLINKING:

   [1] Character style applied through a GREP Style

   [2] Character style applied directly as formatting

   [3] Properties directly applied as overrides without a character style

   WHAT FINALLY WORKED:

   [4] Character style applied as nested style through the applied paragraph style:

   Character style to 1 tabulator character

   I did not test on to eliminate other factors.

   Maybe one of the used properties are the real culprit?

   What I defined in that character style and also tried to apply as character override was:

   Character width and height: 70%

   Baseline Offset: 2 Pt

   Fill Color: "C=100 M=0 Y=0 K=0"

   Regards,
   Uwe Laubender

   ( ACP )

   All InDesign 2021 test documents and the exported PDFs. Also the used joboptions-file can be downloaded from my Dropbox account:
   https://www.dropbox.com/s/k2bwr5ljvhde4vx/201127-1-Backlinking-Endnote-Refs-and%20Endnote-Texts.zip?dl=1

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the… more

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting the issue of backlinking not working for Endnotes with WR Composers.
   We’re going to review this shortly.

   —
   Adobe InDesign team

6. Data Merge - Can't preview without errors

   The apparently long-running Data Merge previewing error!
   Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
   See this thread and video for more information:
   https://forums.adobe.com/message/10337647#10337647

   (Also colons in csv titles makes file unusable??)

   9 votes

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Gradient background missing when export as PDF

   I just updated to the 2019 version of Adobe InDesign and was sent a file that was created with the same version. Some of the background was made using a gradient and disappears (becomes white) when I export to PDF. My colleague is able export and retain the gradient no problem, so it seems like it is a bug or setting that got changed. My InDesign expert colleagues tried basic troubleshooting and couldn't find the answer, so it doesn't seem to be obvious. Any ideas? Thanks!

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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8. indesign inside indesign error CMYK on PDF exporting

   Problem in inDesign v15. Previous versión works fine

   I use huge indesign files (wen name it A) inside a indesign file(we can name it B), is cool feature that optimice our workflow. After update, everythink looks working well but when we exporte print file in PDFx1a Format we experiment problems on RGB->CMYK conversión on images os "A"file, when we export from "B" file. But it work fine if we export on the original "A" source file. Some similar issues are detected, leaving space in white or low, strange white image file as described on attach file.

   Not very sure if it is related with:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38777578-indesign-white-object-exports-as-rgb-in-pdf-x-2008

   Thanks

   Problem in inDesign v15. Previous versión works fine

   I use huge indesign files (wen name it A) inside a indesign file(we can name it B), is cool feature that optimice our workflow. After update, everythink looks working well but when we exporte print file in PDFx1a Format we experiment problems on RGB->CMYK conversión on images os "A"file, when we export from "B" file. But it work fine if we export on the original "A" source file. Some similar issues are detected, leaving space in white or low, strange white image file as described on attach file.

   Not very sure if… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. renumbering pages during optimization

   I combined single pdf pages into a new binder. Labeled page numbers, and some with prefix. Saved it out as a optimized file and the numbers are now relabeling themselves. Tends to happen when I have created a prefix in the page labels. Never happened before Adobe CC 2018.

   1 vote

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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10. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of whitespace inbetween the smaller frames, indesign crashes immediatly.

    When adding linebreaks inbetween the anchored textframes inside the main one, the "fitting frame to content"-action works fine.

    Attached is a video of the problem.
    If you have any questions feel free to ask.

    Please fix the problem.
    My company is using this textframe-in-textframe solution as templates to automatically populate the frames with text using a script. When executing that script Indesign crashed and we had to go look for the issue. Fixed the templates by adding linebreaks.

    I added my bugreport on another Bug that seemed similar but after reviewing it it seems like it's a separate bug: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39398323-anchored-textframe-with-auto-sizing-auto-adjusting
    Maybe it's still helpful...

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of… more

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    5 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thank you for reporting this issue.
    We’re reviewing this shortly.

    —
    Adobe InDesign team

11. Cannot View Baseline Grid in InDesign

    Issue: Unable to View Baseline Grid in InDesign
    1. Version of Adobe InDesign 16.3.2
    2. Followed the steps to correct set up the Baseline grid (attachment 1); also went to View --> Grids & Guides --> View Baseline grid
    3. Expected result is being able to see the baseline grid.
    4. I closed the Indesign file and restarted it. Actual result: Still unable to see baseline grid despite all the settings present.
    5. Please see attached screen shot images showing baseline grid set up and image 2: no baseline grid.

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    2 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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12. Cannot View Baseline Grid in InDesign

    Issue: Unable to View Baseline Grid in InDesign
    1. Version of Adobe InDesign 16.3.2
    2. Followed the steps to correct set up the Baseline grid (attachment 1); also went to View --> Grids & Guides --> View Baseline grid
    3. Expected result is being able to see the baseline grid.
    4. I closed the Indesign file and restarted it. Actual result: Still unable to see baseline grid despite all the settings present.
    5. Please see attached screen shot images showing baseline grid set up and image 2: no baseline grid.

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    2 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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13. Menu item "Convert footnotes and endnotes" missing

    Although my software is up to date, the option "Convert footnotes to endnotes" is missing from my "Type" menu item (image). The interface is in portuguese, but you can see there are only four itens on the footnote/endnote area, the fifth ("Convert footnote to endnote") is really missing...
    I tried unistalling and installing InDesign again from Creative Cloud but it didn´t solve this issue. This menu item is also unavailable on Edit>Menus...
    System: Windows 10 / 64 bits
    Adobe Indesign (2020): 15.1.1 x64

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    2 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We are reviewing this.

    —
    InDesign team

14. Since 2020 update, InDesign won't correctly import and replace typekit fonts.

    When opening a file that uses a typekit font, Indesign attempts to "install" it (fonts that SHOULD already be there anyway, or were installed previously). The wheel spins indefinitely, and it never installs. My only workaround I've found is to attempt to find a download elsewhere on the web. Then it works fine. It seems to only be an issue with Indesign, and only since the 2020 update. Something similar happens with some non-adobe fonts, too. Says it's not installed, but it is.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. blank screen when switching displays

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    This also happens in reverse:
    • If I’m working on an external monitor, then unplug it and open the MacBook to work, the same issue occurs.
    • My MacBook is always closed when connected to an external display, and I use an external keyboard and trackpad.

    Expected Result:
    • The document area should remain visible and fully functional when switching between the MacBook’s display and an external monitor without needing to restart InDesign.

    Actual Result:
    • The document area turns black/blank, preventing any interaction with the artwork.
    • Toolbars, menus, and selection boxes remain functional, but the contents of the document are completely invisible.

    Temporary Workaround:
    • Saving the file, quitting InDesign, and reopening fixes the issue temporarily.

    Additional Info:
    • OS, external display firmware, and InDesign are all up to date and have been happening for over a year.
    • Issue persists across different external monitors.
    • Unclear if this is an Adobe or macOS issue.

    There is a thread here with other people having the same exact issue:
    https://community.adobe.com/t5/indesign-discussions/indesign-blank-window-when-switching-displays/td-p/14394779

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    … more

    5 votes

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    0 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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16. pdf proof settings

    Easier way for artists who dont understand prepress to provide print ready pdf proofs with the correct settings that match pressready or digital print without causing issues. Reduces issues with colors or layering not set correctly by the artist.

    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. Converting pdf to an indesign doc removes all the hyphens

    Imported a PDF as an InDesign doc and it has removed all the hyphens. for example the word 'multi-disciplinary', has become 'multidisciplinary' - I'm having to do a find on the PDF doc and manually add them back in but wanted to let you @Adobe

    v 20.3.1 InDesign

    1 vote

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    1 comment  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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18. Application Window Bug

    Please fix this annoying bug, Adobe! Ever since I updated to the latest version 18.4 the application window has broken. I have uploaded a screen recording to demonstrate what is happening. I use Shift + W a LOT to view my work in presentation mode. everytime I exit this view the entire application shrinks!! And I have to keep manually resizing the application window. But it doesn't happen when I uncheck 'Application Window' from the window menu. Please fix this. I have never had this issue before.

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    2 votes

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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19. Variable Font: top of "U" wiggles as you change weight (FreeType bug)

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run InDesign 15.1.1

    4. Type "AU" and choose the Daikon VF font

    5. Click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-InDesign-15.1.1.mp4

    6. The same problem occurs in Illustrator 24.2.1 and I have logged it at https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40945024-variable-font-bug-wiggling-top-of-u

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer occurs in FontView 2020 (which I’ve rebuilt with newest FreeType). I’m including both the 2019 and 2020 version of FontView in the ZIP.

    9. The problem also does not occur in Chrome 83 (which I think uses FreeType for VF), nor it occurs in Safari 13.1.2. Videos are included in the "video" folder.

    So it seems that it’s a bug in FreeType which was fixed by the FreeType developers. If Illustrator and InDesign use FreeType for VF, then Adobe should update FreeType to the newest version.

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run InDesign 15.1.1

    4. Type "AU" and choose the Daikon VF font

    5. Click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-InDesign-15.1.1.mp4

    6. The same problem occurs in Illustrator 24.2.1 and I have logged it at https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40945024-variable-font-bug-wiggling-top-of-u

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer… more

    5 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. Generic check mark reappears in PDF check box after exporting to Acrobat Pro

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign. When you tab to or select another check box, or when you save the selection in the PDF, the appearance of the check box reverts to a default generic check mark.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is not selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears the same as the check box that was created in InDesign and remains as such.

    This degrades the purpose of using the highlighted fields, which is to call attention to fields that need to be filled.

    When the check boxes are created in Acrobat, it makes no difference in appearance or behavior if the “Show border hover color for fields” is selected or not. They always appear as the checkbox style you have chosen to use. They do not revert to a generic check mark.

    This is the way that custom check boxes created in InDesign should behave. Thus, they would allow the use of a highlighted field without the appearance of the “selected” custom graphic changing to an unwanted generic graphic.

    Please refer to the InDesign Forums message at this link for examples:

    https://forums.adobe.com/message/11063952#11063952

    InDesign 14.0.2 and Acrobat Continuous 2019.10.20099

    This issue is about the behavior and appearance of interactive check boxes in documents that have been exported to Interactive PDFs.

    There is a difference in the way that check boxes created in InDesign behave and appear versus those created in Acrobat Pro. The Acrobat Pro Forms preferences are involved in this difference.

    When, in Acrobat Pro Forms Preferences, under Highlight Color, the “Show border hover color for fields” option is selected, check boxes created in InDesign behave and appear in the following manner.

    When a check box is made active, it first appears… more

    16 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We are reviewing it

    -InDesign Team