7706 results found

1. InDesign and Acrobat conflict

   I just installed InDesign 2020 15.0. When I try to export a file to PDF I get an error message saying that file is already open, which it is not. Closing Adobe Acrobat and reopening doesn't solve issue, only restarting InDesign does. Hugely inconvenient. I have not been prompted to upgrade Acrobat and I never had that problem with earlier InDesign versions.

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue was fixed in InDesign 2020 (v 15.1.2). The fix is also available in the latest release – InDesign 2021.
   Please update to either of these newer versions of InDesign to get the fix.

   —
   Adobe InDesign team

2. eye dropper causes crash

   Eyedropper using within the color selection screen causes crash everytime.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. workspace problems in Indd 2020

   I am working on two major projects and have created my custom workspace that gives me the panels needed for these projects. After saving the changes made for the day and closing InDesign, upon opening Indd for the next session, the work space has been set to Essentials, even though the files that require my s=custom workspace are open. I go to the workspace menu and change the work space to my working workspace and it does change, but the menu still says Essentials.

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   5 comments  ·  Others  ·  Delete…  ·  Admin →
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4. PDF Comment Loading in the Master Page

   We have recently updated to 2020 version. In the previous version when I load PDF comments in InDesign they appear in the pages where they are suppose to appear. Now, in the 2020 version, they appear in the Master Page. Why is it like this?

   Also may I suggest when copying text in the PDF Comments panel that the "Command+C" be activated as this is more instinctively than clicking the "Copy" button from the panel.

   •  

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

5. Ungrouping deletes all items

   Using Adobe InDesign CC up-to-date on a PC running Windows 10.

   1. Ungrouped group of text boxes + image boxes.
   2. All text in boxes disappeared but outlines remained. However in the layers you could see that they were deleted.

   Strangely enough, by deleting a different hidden layer, I could ungroup the group and they would not be deleted.

   Definitely the weirdest InDesign bug I've seen to date.

   Any help would be appreciated!!

   • 

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   6 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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6. pdf export crops images

   Indesign import this PDF and export PDF, result: images are cropped !!!

   Same result Acrobat Pro optimising this PDF !!!

   Acrobat Pro or Indesign print this PDF ok !!!

   • 

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Merging Border not apply correctly on different paragraphs of the same style

   Indesign CC 2019 (14.0.3)

   The borders don't merge on different paragraphs of the same style , although "merge borders" is checked in the paragraph style. The borders leave a line in the center of the text.

   It's not happen everytime but the bug remains on the PDF export.

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   4 comments  ·  Styles  ·  Delete…  ·  Admin →
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8. Document slowdown when fonts not activated

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior in previous versions of InDesign, where the activation of fonts was not a requirement for file responsiveness?

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. Index entries lost when importing a .docx file with text frames into InDesign

   InDesign version: CC 2018
   MS Word version: 2013

   When I import a .docx file that uses text boxes/text frames/shapes into InDesign, most of the index entries within the .docx file is lost. When I import the same .docx file after removing all the shapes, all index entries remain intact.
   I've attached reference .docx and .indd files so that you can see what I mean. The .docx file (loremipsumindex.docx) has five index entries, that are lost when imported to InDesign (loremipsumindex.indd). On removing the text box from the .docx file (loremipsumindexwotxtbox.docx), the index entries are imported properly (loremipsumindexwotxtbox.indd).
   My assumption is that this is an InDesign bug. Let me know if there's a fix for this.

   InDesign version: CC 2018
   MS Word version: 2013

   When I import a .docx file that uses text boxes/text frames/shapes into InDesign, most of the index entries within the .docx file is lost. When I import the same .docx file after removing all the shapes, all index entries remain intact.
   I've attached reference .docx and .indd files so that you can see what I mean. The .docx file (loremipsumindex.docx) has five index entries, that are lost when imported to InDesign (loremipsumindex.indd). On removing the text box from the .docx file (loremipsumindexwotxtbox.docx), the… more

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. Buttons losing functionality when updating Table of Contents

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating.… more

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    7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. STILL stuck in hand tool InDesign

    Stuck in hand tool... YES I read the existing thread... NO none of those fixes work. Adobe, PLEASE supply a REAL, PERMANENT fix.

    Running 2015 MacBook Pro Retina 15-inch, Mojave 10.14 2.8 GHz

    I have NO OTHER programs running. RESTARTING neither the app nor the computer helped. I can't perform ANY tasks in InDesign.

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    11 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. Placed vector graphics show as low-resolution previews on export of book to pdf

    In InDesign 14.0.2 on macOS 10.14.6, when an InDesign indd file containing placed vector graphics (PDF or Illustrator files) is part of an InDesign book, and the entire book is exported to PDF, some graphics in the PDF show as low-resolution previews.

    Steps to reproduce the issue:
    Create two or more InDesign files with placed vector PDFs, and save and close them.
    Add these InDesign files to an InDesign Book file.
    Export the Book as a PDF.

    Expected result:
    Placed vector PDFs show as vector graphics in the exported PDF.

    Actual result:
    Some placed vector PDFs show as low-resolution previews in the exported PDF.

    See attached file. Note that in the PDF the bar chart on the second page is a low-resolution preview, even though the file is correctly linked in the source InDesign file. This PDF export was made from the InDesign book file with both InDesign files closed.

    In InDesign 14.0.2 on macOS 10.14.6, when an InDesign indd file containing placed vector graphics (PDF or Illustrator files) is part of an InDesign book, and the entire book is exported to PDF, some graphics in the PDF show as low-resolution previews.

    Steps to reproduce the issue:
    Create two or more InDesign files with placed vector PDFs, and save and close them.
    Add these InDesign files to an InDesign Book file.
    Export the Book as a PDF.

    Expected result:
    Placed vector PDFs show as vector graphics in the exported PDF.

    Actual result:
    Some placed vector PDFs show as low-resolution previews… more

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    7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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13. Email Hyperlinks Not Responding in Published Online File

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only from the direct link/web version of the published online.

    When you hover over it, the link in the bottom left shows displays "mailto:xyz40%xyz.com". Showing 40% instead of the @. I have read other forums and articles discussing this and saying that is a glitch in Adobe that can potentially cause problems at times. Which may be the root of my problem, may not be.

    I have also read about the workaround of this and I have tried changing my hyperlink from a link to "email" to an "URL" link, with the "mailto:" as the URL. That does eliminate the 40% mumbo jumbo I see in the bottom left, but the same problem occurs. Link does not work when clicking directly online from published version. Works fine all other ways. It's odd and very frustrating.

    I'm using a completed updated version of InDesign CC 2019.

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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14. Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"

    Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
    Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
    Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.

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    3 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it.

    -InDesign Team

15. Fonts say they are activating but never activate

    Indesign 14.0.1 : When you click to activate a font it changes icon to "activating" but it never actually activates. this is happening across all 60 plus computers at my organistaion.

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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16. Wrong menu selection launched from menu bar

    Unlike the issue explained by another user below, my main menu bar selection opens correctly but the item selected from the main list is not launched. Instead, a random command is used. Example: choosing 'Export...' from File menu launches the Print Booklet dialog box. The problem happens randomly about every week or so. The only solution I've found is relaunching InDesign.

    I'm attaching 3 videos of the problem.

    • 

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    • 

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    9 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. Stroke Drawing Order not working

    InDesign 2019 on MacOS 10.13.6

    Steps to reproduce
    Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

    Expected result
    Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

    Actual result
    Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
    If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

    •  

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    In the Table Setup dialog, do the following:

    In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

    In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

    In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

    Most probably this should help you get the results you are after. Try this out and let us know if it helps.

    Adobe InDesign team

18. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

    •  

    8 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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19. Links panel

    When you highlight a link in the document, it used to highlight the corresponding image in the links panel, so you could easily edit or replace, instead of having to scroll through the links panel trying to identify the asset from the thumbnail. A minor workflow thing but it makes a difference. Would love to have this feature back in.

    8 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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20. InDesign CC 2019 workspace loading incorrectly

    when I open the program -workspace loading incorrectly
    when I open a new document - workspace falls
    when I close the document - workspace falls

    InDesign CC (14.0.1.209)
    Windows 10, 64-bit
    2 monitors

    ((((((((((((((((((((((((((((((

    8 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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