1410 results found

1. [BUG] PDF export creating with hidden attribute

   We are an enterprise customer who haven't been able to get anywhere with the following:

   Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

   When exporting a PDF file to Mac desktop the file exports as expected.
   When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

   This is the same file, from the same computer at the same time with the only difference being the remote location.

   • Tested on two different Imac's (None apple silicon) running Ventura 13.1

   • Tested to two different SMB file shares ( Dell EMC Unity running SUSE Linux Enterprise (SLES) )

   • Confirmed issue is present on a brand newly created InDesign file.

   • PDF files created via Microsoft Word and saved to the same location do not experience this issue.

   • Confirmed no file inheritance permissions are set on the parent folder they are being dropped into.

   • Occasionally it will work as intended once and then fail to work for subsequent attempts.

   • issue is also present when opening a PDF via Adobe Acrobat V22.003.20281 and using this to save a PDF copy to the remote file location.

   Current work around:

   Export file to desktop and then copy to file share. File creates as extended.

   We are an enterprise customer who haven't been able to get anywhere with the following:

   Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

   When exporting a PDF file to Mac desktop the file exports as expected.
   When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

   This is the same file, from the same computer at the same time with the only difference being the remote location.

   • Tested on two different Imac's (None apple silicon) running Ventura 13.1

   • Tested to two… more

   2 votes

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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2. Unable to Underline Numbering in List

   I have been facing an issue while trying to underline the numbering in a list.

   I am able to underline the text, but not the numbering.

   The character style is also not helping me in this case.

   2 votes

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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3. New document 'Command N' not working.

   I know you have are already looking at this issue, but I have attached a PDF of active applications and plug-ins on my Mac which help you diagnose this issue.

   Macbook Pro 16" 2019 running OS 10.15.5 (19F101)

   Thanks

   • 

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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4. Persistent graphics issues

   There are STILL graphics problems in Indesign 17.2. Things disappearing off the screen that don't reappear unless you try and move them (zooming in and out doesn't work), streaks appearing across the screen.

   I am so bored of the constant bugs in this app.

   3 votes

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   8 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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5. Learn easy methods to fix cash app not working problem:

   If you are facing a cash app not working issue then you can fix this by checking for various things. First of all check for the internet connection, then ensure that your account has sufficient balance to fulfill the payment. If the issue is not caused because of this issue then you can contact the support team to know other possible causes.
   https://www.cashapphelp.net/blog/cash-app-not-working/

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   2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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6. Undo not working, InDesign 21.02x64

   Undo not working, InDesign 21.02x64

   16.12.2025
   As recently as yesterday, it was possible to perform more than 50 undo actions, but today only 1–2 steps are available, and my colleagues are experiencing the same issue.

   2 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. screen flickering sonoma

   I know this is a known issue, but after 4 months, I would have hoped that a fix would have been developed by now. My fault for now researching before upgrading to Sonoma, but come on guys. I seriously can't believe how terrible my experience has been with both the new Macs and Adobe software. I have been doing design for 18 years, and have never had as much trouble in that time as I have had from both company's products in the last year. This is ridiculous! It is unfortunate for users that we have no other viable options to move to.

   I know this is a known issue, but after 4 months, I would have hoped that a fix would have been developed by now. My fault for now researching before upgrading to Sonoma, but come on guys. I seriously can't believe how terrible my experience has been with both the new Macs and Adobe software. I have been doing design for 18 years, and have never had as much trouble in that time as I have had from both company's products in the last year. This is ridiculous! It is unfortunate for users that we have no other viable… more

   4 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Installing InDesign 2024 still removes all preferences, shortcuts, and workspaces — even in v19.1

   Despite the previous thread about this marking the problem as being resolved, it is not — not even with the latest update 19.1 ... not for me at least. I've uninstalled and reinstalled InDesign 2024 multiple times at this point to no avail.

   This is a serious issue for professional users who have very specific settings that take time to create and are necessary for maintaining a consistent workflow between versions.

   Please resolve.

   3 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. images pixelated when rotated

   When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB of RAM so should be fine there... contacted Adobe Customer Support and he could not resolve the issue. Says that he tried it on his end (also with high res images) and he is experiencing the same issue. Said that it is to be expected from the software. We aren't talking about a mild amount of pixelation or distortion here. As soon as you rotate, it gets REAL ugly REAL quick lol. I just refuse to believe that InDesign is that poor at image previewing. There has to be another solution to this. Example shown here is a scanned image, 720ppi - look at the lines under the logo at the top. And this is a flattened JPEG. HELP!!!! I can't be the only one experiencing this.

   When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB… more

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   4 votes

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. Align panel issues

    I'm using v 18.3 on mac.

    My align panel isn't completely viewable and looks different that it ever has before. The normal options are gone. Also, in the top toolbar, the align tools only show up when I try to align objects. The tools don't appear when I attempt to align text boxes.

    I've attached a screenshot showing how the toolbar has always looked when I've selected assets to align, one showing how those options are gone unless I'm aligning objects, and a final one of the align panel. This has been very frustrating.

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    3 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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11. keyboard shortcut issues

    keyboard shortcuts (e.g. T for text tool, V for select tool) do not consistently work. Sometimes I'll press them and nothing will happen

    3 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. Updating Excel file causes crash

    InDesign 2021 on Mac 10.14.6
    Clicking link to update file causes immediate crash.
    A quick internet search finds that his been a long ongoing issue. (Maybe fixed at times? I'm not seeing posts for 2021 version.)

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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13. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

    13 votes

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    41 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

14. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have… more

    • 

    7 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

15. Stylistic Sets do not work alongside feature variations

    Hi there! There seems to be a bug when applying OpenType Stylistic Sets to fonts that have feature variations. This has occurred with multiple fonts produced by me and colleagues, so I have made a simplified test font that you can use to duplicate the issue.

    A summary of the issue is below, and you can find full documentation and the test files here: https://github.com/djrrb/Italic-Alternates-Test

    Version of Adobe InDesign: InDesign 16.2.1

    Steps to reproduce the issues:
    - select variable font with feature variation
    - use variable font slider or select named instance to apply feature variation
    - apply opentype stylistic set that affects same glyph as feature varation

    Expected result: Alternate glyphs from Stylistic Sets are applied to font.

    Actual result:
    - Selecting alternates from tooltip does nothing
    - Applying stylistic set to selection does nothing
    - Contextual menu says “OpenType properties are not available” even though they are

    (This seems like a distinct issue from
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43153443-variable-fonts-feature-variations-not-working but perhaps they are somehow related.)

    Many thanks!

    Hi there! There seems to be a bug when applying OpenType Stylistic Sets to fonts that have feature variations. This has occurred with multiple fonts produced by me and colleagues, so I have made a simplified test font that you can use to duplicate the issue.

    A summary of the issue is below, and you can find full documentation and the test files here: https://github.com/djrrb/Italic-Alternates-Test

    Version of Adobe InDesign: InDesign 16.2.1

    Steps to reproduce the issues:
    - select variable font with feature variation
    - use variable font slider or select named instance to apply feature variation
    - apply… more

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    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. Pdf export Doc- Blank Pages NO printing of png. Images - Latest InDesign Version

    Hi
    I believe I am not the first one to experience this terrible frustration, not being able to get a clean Pdf export doc that I send to print. One blank page is coming out of the printer instead of the one with the pics. I use Mojave 10.14.3 and the latest InDesign version. I also unchecked the PrefLight box.
    Anyone can help to sort out that issue?

    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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17. InDesign won't quit

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they will fix the bug in the next update. Thanks.

    Since the update to v18.5, InDesign won't quit after working on a document. If I simply just open the program and won't open or create any document, it closes perfectly. But once a document is created or opened, the program itself won't quit afterwards and just sits/hangs there requiring force quit.

    Resetting the preferences and dumping the caches didn't help either. Running Win 11 Pro x64. Nothing else is changed except ID got updated yesterday to v18.5.

    I don't want to uninstall and reinstall because it's not a 'major' issue - just posting here so it's known and hopefully they… more

    4 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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18. will not open

    indesign will not open documents when I open the program. It shows open but not tabs or home page and will not open any documents. Ive restarted my computer and uninstalled/reinstalled the program and the issue is still happening.

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. Swatches panel not displaying correctly

    My swatches panel is not displaying correctly. In order to view my current swatches, I have to extend the width of the panel. When the swatch panel is the same width as the other panels, the swatches are completely hidden. Also missing at any size are the buttons for new swatch, delete swatch, etc. These buttons appear on other panels but not swatches. Quitting InDesign and rebooting my computer did not resolve the issue.

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    3 votes

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    1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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20. Background Color changes to something crazy

    Background colors (that should just be white) go crazy on tables and other pages until InDesign is quit and re-opened. There's no specific action that seems to trigger the issue, and it appears intermittently. This is happening on version 16.4.0.54.

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    2 votes

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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