6521 results found

1. InDesign still crashing when saving to external server folder/alias

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)
   4. Select sub folder
   5. Save

   I then get two error messages back to back which read:

   "The network connection was lost for the file test.indd, or the file was modified by another process."

   Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

   I can reproduce this issue over and over again.

   The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.

   I have attached a file which details the report that comes up after the crash.

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a… more

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   21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

   Thanks,
   Abhinav

2. InDesign 2018 crashes when I update the links in the links panel

   InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
   I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
   To finish my document I had to install indesign 2017 again and start all over! What can I do?

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   13 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

3. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

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   41 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

4. Moving objects between layers using the layers panel doesn't always work

   I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

5. Overrides are not preserved when importing and overwriting object style

   version 19.3.0.58
   But it happens in everything after CC2018

   When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

   Reproduction steps

   1. Create a document
   2. Create object style
   3. Set Width, Height, X, Y of Size and Position Options as desired.
   4. Save document
   5. Open the document that duplicated 4.
   6. Create an object and apply the object style from 2.
   7. Change to any position and size (override)
   8. Import and update the object style in 2. from the document in 1.
   9. The object in 7. does not retain its size and position and is returned to the style settings.

   Expected behavior
   8. As a result, the size and position will remain as they were before the style update.

   There was a similar post, but the content didn't exactly match, so I posted a new one.
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42713450-certain-overrides-on-objects-styles-do-not-hold-wh

   Hope for improvement.

   〈にほんご / Japanese〉
   バージョン 19.3.0.58
   しかしCC2018以降すべてで起こる

   インポーティングやブックの同期でオブジェクトスタイルを更新すると、サイズと位置のオプションはオーバーライドを保持しない。現在判明しているのはSize and Position Optionsの中のWidth, Height, X, Y

   再現手順

   1. ドキュメントを作成
   2. オブジェクトスタイルを作成
   3. Size and Position OptionsのWidth, Height, X, Yを任意に設定
   4. ドキュメントを保存
   5. 4. を複製したドキュメントを開く
   6. オブジェクトを作成、2. のオブジェクトスタイルを適用
   7. 任意の位置、サイズに変更（オーバーライドする）
   8. 1. のドキュメントから2. のオブジェクトスタイルをインポートして更新
   9. 7. のオブジェクトはサイズと位置を保持せず、スタイルの設定値に戻されてしまう

   期待される挙動
   8. の結果、サイズと位置はスタイル更新前の状態を保持すること

   類似した投稿はあったが、内容が完全に一致しないため新たにポストした。

   改善を希望しちゃう。

   version 19.3.0.58
   But it happens in everything after CC2018

   When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

   Reproduction steps

   1. Create a document
   2. Create object style
   3. Set Width, Height, X, Y of Size and Position Options as desired.
   4. Save document
   5. Open the document that duplicated 4.
   6. Create an object and apply the object style from 2.
   7. Change to any position and size (override)
   8. Import and update the object style in 2. from the document in 1.
   9. The… more
   12 votes

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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6. The link is set to "anyone with link can comment" but it's still requiring a password

   I have created a share for review link for others to comment on, however it's requiring them to log into an account even though it's set to "Anyone with the link can comment". This was not the case before, others could comment as a guest. Using InDesign 2024 v19.0.1

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed. 

   Now the Share for Review links set to "Anyone with the link can comment" open in the browser without asking for an Adobe ID login & password.

   
   

   --

   Adobe InDesign team

7. Scrolling is glitchy or nonfunctional in InDesign 2024

   Scrolling with a mouse (not the trackpad) through a document vertically or horizontally works, but not always. Zooming in by holding Alt and then scrolling is unusable because trying to zoom in causes everything to zoom all the way out, and continuing to try to zoom in only works sometimes.

   I have tried this with multiple mouses, and the issue does not occur in any other program, including InDesign 2023.

   In the attached video, I am holding Alt and trying to zoom in.

   • 

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   6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Broken endnote tagging

   When you use real endnotes in InDesign and export as a tagged PDF, the resulting tag tree is not generated properly.
   This behavior can be reproduced for at least for InDesign 16, 17, 18.

   Result now:
   <P>
   --<Note>
   ----<Link>
   ------OBJR
   --ALL CONTENT

   Minium correct result:
   <Note>
   --<P>
   ----<Link>
   ------OBJR
   ------Endnote number
   ----Endnote content

   In addition: The placement attribute for <Note> should be "Block".

   This can only be fixed with a lot of work in the PDF.

   Best, Klaas

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   2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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9. GPU Performance makes colours dull/desaturated

   With GPU Performance enabled, all colours appear desaturated. In fact, it looks like colour management is simply turned off. Please note, this is not a Transparency Blend Space issue. It affects Spot, RGB and CMYK colours.

   With GPU Performance disabled, colours appear vibrant and correct. It would be great to have this issue resolved, as I certainly want to take advantage of the GPU when using InDesign.

   —

   InDesign 2023 v18.0
   MacOS Ventura 13.0
   MacBook Pro M1 Max 32GB RAM

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   6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This was an issue with the initial Apple's Ventura release.  

   It has been addressed in Apple's latest Ventura OS updates (13.1 or later).

   
   

   --

   Adobe InDesign team

10. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

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    6 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

11. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

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    12 votes

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    13 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue of Application Window getting resized after waking Mac machine from sleep has been addressed in InDesign 2024 19.2 Release.

12. Menu bar gets stuck - Indesign on M1 Pro mac

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after Indesign crashes, something which unfortunately happens multiple times a day using Indesign on M1 Pro. Having to restart the computer multiple times a day has not happened to me since the days of OS 9. I am using a couple of plugins in Indesign, which may contribute to crashes, but I also have an Intel Mac with the same version of Indesign, and the same plugins, and am having no such issues there.

    Apple M1 Pro
    Indesign 17.1
    macOS 12.0.1 (21A559)

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after… more

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Indesign 2022 (17.1.0.50) IDLK file does not lock

    This problem was recently flagged as resolved, but despite the newest InDesign and MacOS versions it is still possible for two users to open the same Indesign file. We are working on a network volume over SMB and it is possible for my colleague to open the same file I am working with. The *.idlk file was generated by the first user, but it is not recognized by the second Indesign user and sometimes subsequently just disappears.

    I also tried to reproduce this issue with Indesign 2020 but all worked just as expected.

    12 votes

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14. Missing Glyphs on PDF export in InDesign v17.0

    using the google font Signika, quotation marks and colons give me a missing glyph upon export to pdf. When using v16.4, this is not an issue.

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign - InDesign 17.1 available via CCD app.

    
    

    --

    Adobe InDesign team

15. Indesign M1 Beta expired

    The beta suddenly stopped working and won't allow med to access InDesign on the M1 machine, no update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it.

    Will there come a new beta update soon?

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    12 votes

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    31 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this was available in the previous release of InDesign – InDesign 2021. Please update to the latest update of InDesign 2021 or install the latest version of InDesign 2022 to get the fix.

    —
    Adobe InDesign team

16. Find ‘Book’ font style bug

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.
    Looks like a bug to me!
    The same problem occurs with GREP search as well.
    Also, other users reported me that it happens in CS6, CC 2017, 2019 and 2020.

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.
    Looks… more

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. indesign review keeps reverting to resolved

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting, etc.

    I'm also finding that comments are taking a few minutes to get from the web into indesign as i keep seeing the little wheel turning a lot.

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,… more

    12 votes

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    6 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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18. Table graphic cell header disappear when exporting to pdf

    InDesign 2015-2021

    https://community.adobe.com/t5/indesign/table-header-disappear-when-exporting-to-pdf/td-p/10615207?page=1

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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19. Drop shadow in exported PDF is a different size

    Certain drop shadows have a different size when they appear in an exported PDF.

    In the attached example, the black shapes each have a drop shadow effect in yellow. When exported, the shadows appear shorter and narrower. The difference is approximately 20 pt narrower and 1 pt shorter. (Note the difference in proportion of the yellow drop shadow and black shape in the screenshots.) I've also included the drop shadow effect attributes.

    This occurs with multiple PDF export settings including the default [High Quality Print]. I am able to reproduce this behavior in both InDesign versions 15.1.2 and 16.0.

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue shortly.

    -InDesign Team

20. cross-reference bug InDesign 2020

    I'm working with a 50-page document using the latest version of InDesign (15.1.1 x64) on Windows 10. Cross-reference not only takes minutes to create but also takes that amount of time to update. It's become a useless feature of InDesign.

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    12 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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