7164 results found

1. InDesign Crashes on Opening from a Book Panel Multiple INDDs with Modified Links

   Machine: MacBook Pro 13 in mid-2012 (i7, 2.9 GHz, 16 GB RAM)
   OS: macOS 10.13.4
   App: InDesign 13.1.0.76 (but basically every subversion of 13)

   1. I have several INDBs containing from 6 to around 20 INDDs each.

   2. Most INDDs contain from 3 to 60 cross-references (since book-spanning TOCs often crash InDesign, but that’s for another topic) – mostly within the respective INDD, but one INDD per book always has CRs to other INDDs within the same book or in other books.
      (My typical INDD contents: 2–48 facing pages with threaded, 1-column text boxes, therein several dozens of “custom” anchored objects, mostly containing text and auto-resizing in height, some containing linked INDDs or dynamic captions. Everything tidily formatted with object, paragraph, and character styles with moderate use of GREP styles.)

   3. I try to open more than one (or every) INDD from the book panel in one go (select & shift-select several chapters, double-click on one of the selected).

   4. A couple files open, and with the first one to contain modified links …

   5. … I click “Don’t update links” (but it’s the same if I click “Update links”).

   InDesign reliably crashes faster than the sound waves from the mouse click reach my ear.

   This never happens when I open (double-click from the book panel) one INDD at a time from the book panel.

   Machine: MacBook Pro 13 in mid-2012 (i7, 2.9 GHz, 16 GB RAM)
   OS: macOS 10.13.4
   App: InDesign 13.1.0.76 (but basically every subversion of 13)

   1. I have several INDBs containing from 6 to around 20 INDDs each.

   2. Most INDDs contain from 3 to 60 cross-references (since book-spanning TOCs often crash InDesign, but that’s for another topic) – mostly within the respective INDD, but one INDD per book always has CRs to other INDDs within the same book or in other books.
      (My typical INDD contents: 2–48 facing pages with threaded, 1-column text boxes, therein several dozens of “custom” anchored objects, mostly containing text and… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. IndesignCC blurry text

   Text in IndesignCC is fat/blurry. See compared to the same file output in Acrobat.

   IndesignCC 13.1
   Windows 10
   NVidia Graphic

   2 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Problem with Bookmarks that contain special characters

   I have a document with bookmarks that contain phrases with words containing special characters (specifically Italian accents, for example: L’ubiquità della collaborazione)

   Then I have buttons at the top of the document. Each button links to a specific bookmark. If the bookmarks contain this characters/accents, the button don't work.
   So the buttons only work when linking to bookmarks not contain special characters/accents.

   Solved the problem by changing the procedure I used to create bookmarks:

   This is what WON'T WORK:
   - highlighting all the text and then create a bookmark.
   Pro: The bookmarks are added automatically with all the sentence that was highlighted
   Cons: The bookmark that contains accents or apostrophes, won't work with buttons

   This is the way to SOLVE the problem:
   - Instead of highlighting a sentence you want to bookmark,
   - you just place the cursor at the beginning of the sentence
   - you create the bookmark and because you don't highlight the entire sentence you have to manually put the name of the bookmark
   Pro: works even if you have accents or apostrophes
   Cons: you have to write the name of the bookmark manually.

   I have a document with bookmarks that contain phrases with words containing special characters (specifically Italian accents, for example: L’ubiquità della collaborazione)

   Then I have buttons at the top of the document. Each button links to a specific bookmark. If the bookmarks contain this characters/accents, the button don't work.
   So the buttons only work when linking to bookmarks not contain special characters/accents.

   Solved the problem by changing the procedure I used to create bookmarks:

   This is what WON'T WORK:
   - highlighting all the text and then create a bookmark.
   Pro: The bookmarks are added automatically with all the sentence that… more

   4 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. Cross Referencing Annoyance. Bang Head. Repeat.

   For the love of god fix the cross-referencing slowdown! It literally makes working in multiple documents impossible because the cursor just locks up. This has been a bug for almost a decade. What's the deal?

   5 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Gray box replaces images

   Adobe InDesign 13.0.1
   Mac OS 10.11.6

   Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

   I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

   • 

   7 votes

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   Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. Why does InDesign not include all new Pantone colors?

   I have 2 year old Pantone book and InDesign doesn't even include all of those colors. Fix your stupid software so it is up to date. Paying for this lousy software every month makes me feel like I am being robbed.

   4 votes

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   2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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7. Exporting Emojis to PDF

   I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

   I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

   10 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   It is already fixed and available in CC 2019 builds.
   Closing the thread.

   -InDesign Team

8. Unable to apply multiple character styles after last update

   I used to be able to select a piece of text, then open the Character Styles panel and select multiple character styles using the control key. I can successfully click. However, the styles selected are not retained. Only the first style I had selected is still applied. This is a huge bug affecting my impending book publishing.

   I even cross confirmed it with two simple character styles - one [embolden] and one [italica] (aka bold and italic) expecting to be able to select both.

   This DID work around October 2017 - we just did not notice that it had stopped working until March 2018 as we went thru final edits.

   I used to be able to select a piece of text, then open the Character Styles panel and select multiple character styles using the control key. I can successfully click. However, the styles selected are not retained. Only the first style I had selected is still applied. This is a huge bug affecting my impending book publishing.

   I even cross confirmed it with two simple character styles - one [embolden] and one [italica] (aka bold and italic) expecting to be able to select both.

   This DID work around October 2017 - we just did not notice that it had stopped… more

   2 votes

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. Unable to change fonts

   I am unable to change fonts.

   Changing weights seems to work, but changing fonts does not work.

   12 votes

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   9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

10. shift key no longer works to gather objects into a group

    shift key no longer works to gather objects into a group

    6 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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11. When flowing text in multiple textboxes, Object Styles settings are ignored

    1. Indesign 13.0.1 OSX
    2. Create an object style and set it as the default for new Text Frames. Create a new Text Frame. Click on the linking box at the corner and hold down alt to link the Text Frame to a number of new TF's. Draw a number of new linked TF's with the alt key pressed.
    3. All Text Frames should have the Object Style set as default
    4. The new TF's have an OS of [None]
    3 votes

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    3 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    This has been the behaviour since the beginning. See the link https://helpx.adobe.com/indesign/using/object-styles.html where it states “This category is applicable only if the object is an unthreaded text frame.”

    Please let us know any use-cases where this can be beneficial so that we can process this as a “Feature modification request”

    You can ctrl(cmd)+a in a text frame and then apply the paragraph style as a workaround.
    -Aman

12. Dotted line looks pixelated in pdf

    When I export a Indesign file to pdf that has lines in it with japanese dot style, the dots appear pixelated in the pdf. But only the dots on a straight line, the dots in the rounded corner (see attached screenshots) look good, as do the dots on a circle line.

    When I print the file they look good. But as I need to show this document on screen as well it has to look good on screen too.

    Could you please fix this?

    •  

    •  

    11 votes

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the bug

    -InDesign Team

13. Presentation mode is not entering fullscreen and hiding the UI

    Using InDesign on Windows 10. Recently (perhaps with the last CC update to 13.0.1 x64?) preview mode is no longer working as expected.

    Whether using shift+W or via the menu, instead of full-screen document + black background (expected behaviour for Presentation mode), InDesign instead appears to be going into Preview mode, where the UI remains onscreen. The pasteboard is changing to black, however, the UI remains instead of full-screen mode.

    7 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Disturbed InDesign workflow with several Macs on Apple Server

    All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.

    Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).

    I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).

    Sometimes, if a user waits for up to 30 minutes, he/she can open InDesign files saved by another user without a problem. Nevertheless, this issue breaks workflow gravely.

    Any ideas on this problem? Anyone experienced issues like this? Perhaps updating the server to High Sierra and a newer Server version could fix the problem?

    Thanks in advance for your input.

    All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.

    Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).

    I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).

    Sometimes, if a user waits for up to 30 minutes, he/she can… more

    7 votes

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. Cursor spins and text display lags while typing

    ISSUE: While typing, text display will freeze/lag, and the cursor will change to a loading icon for about 2 seconds, then the text will finally appear all at once after the loading icon changes back to a regular cursor. This happens while typing in a regular text box.

    EXPECTED RESULT: I expect text to appear on screen immediately as I press the key on the keyboard, not after a 2 second lag.

    Version: InDesign CC 13.0 x64

    9 votes

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please share a sample document and a small video demonstrating the issue at amaarora@adobe.com
    We can then reproduce the issue in house

    Thanks

16. page tool causes crash

    Every time I try to use the page tool, the app crashes.

    • 

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Paste/ paste in place doesn't paste properly

    when I try to copy, either one or several objects at one page in indesign. Either paste or paste in place, won't paste the whole text or image as their original format. When I paste it will paste and combine everything as one Image. which I couldn't edit anymore. also paste in place doesnt work.

    4 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. CC library color swatches doesn't work with table cells.

    Applying a color from CC library to table cell does not work.

    Reproduce:

    1. Select a cell in the table
    2. Click on the color from the CC libarry

    Expected - cell (fill/stroke switchable by pressing X) is recolored to the clicked color
    Observed - nothing happens.

    7 votes

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    6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Under Review  ·  Anasuiya Gupta responded

    Hi Dixy

    Thanks for reporting the issue.
    This is a known issue and is currently under review.

    Regards
    Anasuiya Gupta

19. Constantly crashing for me and colleague

    HELP!
    InDesign crashes pretty much everytime I open it, or try to open two documents at once.

    I have looked into it and apparently it could be a problem with a recovery file. How can I clear all my recovery files? I have tried to find the path from the preferences but it wont let me view the whole path.

    Any ideas?
    Thanks

    •  

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. Search field does not work in Open dialogue box

    Simple search filename request in the Open dialogue box and the search does not work in InDesign. This works in EVERY SINGLE OTHER APPLICATION KNOWN TO MAN. Just not in InDesign. InDesign is becoming the most unstable app I have ever worked within in over 10 years. Come on Adobe - this is Mac App 101 and you are FAILING MISERABLY. Fix this embarrassment immediately.

    •  

    •  

    •  

    • 

    • 

    10 votes

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    11 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Sumit Garg responded

    Hi,

    This issue has been fixed in our latest release. Please update your InDesign and follow the steps mentioned in below link, for fixing this issue.
    https://helpx.adobe.com/indesign/kb/file-search-does-not-work.html

    Above mentioned steps are required only once. So, that existing files are included inside search index.