7164 results found

1. Import XLSX spreadsheet to an InDesign table: the "-1" problem

   1. InDesign CS4 - CC2017

   2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

   3. the cells with the value "-1" should still have this value.

   4. the cells are empty. All other values seem to show up correctly.

   Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect. But we are dependent on our clients still willing to use the outdated XLS format.

   Please have a look at this problem! Thank you in advance.

   Best regards

   1. InDesign CS4 - CC2017

   2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

   3. the cells with the value "-1" should still have this value.

   4. the cells are empty. All other values seem to show up correctly.

   Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect.… more

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   14 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

   
   

   Please update to this version to get the fix.

   
   

   --

   Adobe InDesign team

2. Place PDF causes InDesign to fail requiring force quit.

   InDesign CC 13.1, OSX 10.13.5 on iMac Retina 5k 27-inch Late 2014.

   All updates are latest available. Attempting to place a PDF file (single page) into an InDesign document with "Show Import Options" selected (only) results in a mostly-empty "Place PDF" dialog box. Mousing over the box causes missing parts to appear one-by-one, except the "Place" button. Clicking "cancel" closes the dialog box but then many/most InDesign functions no longer work, including menu items. InDesign won't quit, either from the File/Quit menu item or command-Q. Only way to restore the application is to force quit. This bug is 100% repeatable. I tried deleting preferences files (user/library/preferences/com.adobe.InDesign.plist and Adobe InDesign folder) as suggested elsewhere in Support, to no avail. Also tried reboot, to no avail.

   InDesign CC 13.1, OSX 10.13.5 on iMac Retina 5k 27-inch Late 2014.

   All updates are latest available. Attempting to place a PDF file (single page) into an InDesign document with "Show Import Options" selected (only) results in a mostly-empty "Place PDF" dialog box. Mousing over the box causes missing parts to appear one-by-one, except the "Place" button. Clicking "cancel" closes the dialog box but then many/most InDesign functions no longer work, including menu items. InDesign won't quit, either from the File/Quit menu item or command-Q. Only way to restore the application is to force quit. This bug is 100% repeatable.… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. Hex Value in Swatch Dialog Does Not Update

   InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.

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   2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

4. "View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat

   I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.

   Not sure if it's just a bug, but any fix would be welcome. Thank you!

   • 

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing it.

   -inDesign Team

5. Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements

   Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements.

   The Object size is fixed at 300px height, with total crop of -60px.

   The Image Size within should amount to 240px after crop, but it is as shown in image 4 attached here.

   Autofit is ON.

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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6. Docked palettes are collapsed when InDesign opens

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you can see the middle palette looks like they're set as flyouts when they're in the initial collapsed state (Capture.jpg), but after resetting they go back to how they should be, i.e. fully expanded panels like the ones on the right, as shown in Capture2.

   I'm on Windows 10, InDesign 13.1.

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you… more

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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7. beachball

   Activating a font or fonts while InDesign CC2018 is running results in frustrating beachballs until you restart InDesign. Also do not open your pages panel because it will cost you 5 min. of your life untli ID responds again.

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. search document and all documents

   Since today's update (03/15/2018) in Indesign CC2018. The Search Box, even if you chose "Document" or "All documents" only performs searches in "Story"

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   3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   We have tried the scenario on latest InDesign 13.1 and we are able to find the in “document” “all document” as set in dialog without any problem.
   Please elaborate the steps for reproducing the issue. That would be really helpful.

   Regards,
   InDesign Team

9. Color and Swatch in control panel extends pass screen edge

   1. Indesign CC V13.1 on Windows 8.1 Pro

   2.When selecting the fill or stroke for a shape in the control panel at the top, the pop out panel with swatches extends beyond screen edge

   1. I expect the entire pop out panel to show with the swatches displayed

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10. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

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    2 votes

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    7 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

11. There is no InDesign's icon

    InDesign's icon is broken in the alt-tab menu on Windows.

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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12. Combination of characters crashing ID

    When I type or paste or apply style, or try anything in this paragraph, InDesign crashes. ("SUMARIVA, Paulo Henrique. Inquérito policial deixa de ser inquisitivo: Lei 13.245/16 altera as regras da investigação criminal. Jusbrasil, 19 jan. 2016. Disponível em: http://paulosumariva.jusbrasil.com.br/artigos/296224010/inquerito-policial-deixa-de-ser-inquisitivo-lei-13245-2016-altera-as-regras-da-investigacao-criminal. Acesso em 18 fev. 2016.").

    Maybe a combination of characters is causing the crash. I also ask for a friend to paste the paragraph (I sent using Skype) and his InDesign crashes too.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

13. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

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    4 votes

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    2 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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14. InDesign hangs/crashes while publishing InDesign documents via Publish Online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

    1. Indesign CC 2018 13.1.0 x64 Windows
    2. Click "publish online" from INDD or IDML file
    3. URL from the "publish online" command.
    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

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    7 votes

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    9 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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15. InCopy assignment names don't change with file name

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be to create a new text object and copy/paste the text there. But that's still not ideal.

    An Ideal Solutions? (if ever at all possible):
    The actual Assignment name (that starts as "Assignment 1") can be changed by simply double clicking it form the assignments panel if you neglected to change it when the assignment was created. Could assets also get that treatment maybe?

    Any simple fixes would be helpful.

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be… more

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    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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16. audio

    when I publish on line the first page will not play audio unless you click off it and click on it again.

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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17. pasting crash

    InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. Auto-Fit tick box does not work and has no effect when placing images into a Frame or Rectangle

    I am using InDesign CC 2018 V13.1. In previous versions the Auto-Fit tick box worked just fine. With CC 2018 it does not. When placing an image into a Frame or Rectangle, ticking the Auto-Fit tick box has no effect. The image is placed into the box at full size. I then have to resize the image manually or using the Fit Content To frame button. I teach InDesign at Cambridge University and this missing feature is confusing for beginners. Please let me now how to rectify this issue.

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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19. [Indesign CC2018] [Os X] Can't move application window when clicking on application name

    Users are not able to drag and move the application window when click/drag on the application name, located at the top of the main application window. When click/drag on the left or the right of the application name, moving the window is possible.

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    4 votes

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    8 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue.
    It is currently under review.

20. InDesign fails to launch

    I cannot start InDesign on my Windows 10 notebook even though the rest of the Adobe apps work relatively well. On my main PC it runs without any problems. I tried re-installing the software, but it didn't help.

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    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team