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  2. Steps to reproduce the issues
  3. Expected result
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7161 results found

  1. Indesign crashes when I export 2 PDF files in a row.

    I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

    This happens every single time, even if I wait until the first PDF is long finished.

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  2. book file don't work

    Hi,

    unfortunately it looks like the book file isn't work anymore with InDesign CC 2018.1 in Windows 10.

    On my Mac it is working! I have attached two hardcopies (the one with correct page numbers is from Mac, the other from Windows 10 pro).

    Obviously I tried to create a new book file and added files manually – same result.

    As a result all cross-references between documents are wrong.

    Any ideas?

    Ulrich

    2 votes

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    6 comments  ·  Book/TOC  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve tried to reproduce the issue you’ve mentioned. It is working as expected.
    Could you elaborate a bit more on the exact steps you are doing when you see the problem? If you could also attach a small demo movie, that’ll be even more helpful.

    Thanks,
    Adobe InDesign team

  3. Images pixelated when published online, if the frame is scaled

    Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

    InDesign CC 2018, probably older versions with Publish online.

    5 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  4. alt text issues

    I'm trying to apply alt text to vector objects and some elements in a table manually in indesign. The "object export options" window isn't allowing me to change the alt text source to custom or anything else besides structure and I am unable to edit/add anything in regards to alt text. I've tested it on other text and images/elements within the document and still run into the same issue.

    I'm having a difficult time trying to create an accessible tagged PDF due to this issue and many of the tutorials or help documents are outdated for CC capabilities. Any help…

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  5. Printing scale issues when printing with different color output options for composites

    Hello everyone,
    spotted nasty printing bug.
    When printing using "scale to fit", OUTPUT->Color: Composite and OUTPUT->Color: InRip or just Separations then the prints do not match (crop marks, image etc.) between "Composite" and "Separations".
    Paper size and printer model doesn't matter.
    Versions tested: InDesign CS6, CC17, CC18 all on OS X 10.10, 10.13
    Test file attached.

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  6. Using InDesign 13.1 and can not print my file, have to export to pdf

    2 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  7. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  8. Exporting a Snippet Causes Crash

    Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

    I am on mac OS 13.13.3 and InDesign 13.0.1

    1 vote

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    6 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  9. gpu

    system: mac-osx-10.12.6 (sierra)
    software: indesign-cs6 ver 8.0
    software: indesign-cc(2018) ver 13.0.0

    when in gpu-preview mode … center-line 'node' does not appear. when in cpu-preview mode … center-line 'node' does appear. the center-line 'node' has appeared in cs-versions and previous versions … and disappeared in the cc-versions.

    i have outlined the steps, and included screen-caps, to reproduce the issue within my post to adobe-forums:
    https://forums.adobe.com/thread/2492437

    further info about my environment:
    Model Name: iMac
    Model Identifier: iMac18,3
    Processor Name: Intel Core i5
    Processor Speed: 3.4 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3…

    4 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  10. idml file with frontend xml crashes with lower version indesign

    when ever we try to make idml files with frontend xml, which required to open lower version of indesign file, it get crashes. Now i got in a conclusion idml files with frontend xml does not work... can you fix.

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  11. Character, paragraph menus too long and getting longer on every open

    The Character and Paragraph menus, anchored to the right side of my InCopy, pop out with extra empty space to the right of the menu options. And the extra space has grown each time I've opened InCopy on a fresh open. So when I just opened it today, the character menu is beyond the left edge of InCopy and beyond the left side of my laptop screen even. Paragraph styles menu, in the same grouping of menus, is fine, because it has a corner I can grab to resize it. And they also are still too wide when I un-anchor…

    2 votes

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  12. Problems saving Indesign CC 2018 files directly onto a server

    I have an issue saving Indesign CC 2018 files onto our server.

    I have attached two examples of the error messages we get.

    The only way we can work is to save the Indesign file, on to the Desktop and then moving over manually.

    We have installed the latest version of Indesign CC 2018 and MacOS High Sierra (Version 10.13.2).

    Any help or advice would be greatly appreciated.

    8 votes

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    5 comments  ·  Performance/Usability  ·  Admin →
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  13. Can not paste text in inDesign

    I am running InDesign CC 13.1 on osMac High Sierra, and am unable to COPY text from any web browser (Chrome, Safari, Firefox) and PASTE it into inDesign. It crashes every time. I AM able to paste the text into a Pages document and THEN copy/paste into inDesign — but all character information is gone (formatting, alignment, spacing, etc.)

    5 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  14. Separations Preview

    Like previous versions of InDesign CC the color separations preview still does not work correctly.

    When user tries to view separations by turning a color separation off, or toggling back and forth between colors, the visible page in the document goes completely haywire - scattering elements and superimposing images from other nearby pages. See attached screenshots of the issue.

    This has been an issue for awhile and I am dismayed it still has not been addressed as it is a very useful function in the printing industry. Since the launch of CC I have had to check my separations in…

    4 votes

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    3 comments  ·  Performance/Usability  ·  Admin →
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  15. Export PDF, cannot cancel background task

    Sometimes, there is no way to cancel a background pdf export task.

    No way to close the document either, only hard quitting works.

    24 votes

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    12 comments  ·  PDF Export  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  16. pages tab unable to scroll past spread 42-43

    I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.

    3 votes

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    2 comments  ·  Document/Pages  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  17. Bug in Paragraph Shading in Multicolumn text

    When you apply a large Paragraph Shading to the left or right on multicolumn text, the Shading overlaps the text. (Also obscuring text!)

    5 votes

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    2 comments  ·  Text/Story/Table  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting this issue. We have seen this issue being reported by some users ever since Paragraph Shading as a feature was introduced in InDesign.
    I have marked this issue as “Under Review” for consideration by the InDesign team.

    -Aman

  18. Import XLSX spreadsheet to an InDesign table: the "-1" problem

    1. InDesign CS4 - CC2017

    2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

    3. the cells with the value "-1" should still have this value.

    4. the cells are empty. All other values seem to show up correctly.

    Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect.…

    12 votes

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    14 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.


    Please update to this version to get the fix.


    --

    Adobe InDesign team

  19. Place PDF causes InDesign to fail requiring force quit.

    InDesign CC 13.1, OSX 10.13.5 on iMac Retina 5k 27-inch Late 2014.

    All updates are latest available. Attempting to place a PDF file (single page) into an InDesign document with "Show Import Options" selected (only) results in a mostly-empty "Place PDF" dialog box. Mousing over the box causes missing parts to appear one-by-one, except the "Place" button. Clicking "cancel" closes the dialog box but then many/most InDesign functions no longer work, including menu items. InDesign won't quit, either from the File/Quit menu item or command-Q. Only way to restore the application is to force quit. This bug is 100% repeatable.…

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  20. Hex Value in Swatch Dialog Does Not Update

    InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.

    2 votes

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    2 comments  ·  Colors/Swatches  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

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