6894 results found

1. Step and repeat Bug

   Step and repeat is not working correctly.

   If you have an object, whilst holding option, drag the object to a new position and release, the object is duplicated. This works correctly. If i then select Duplicate from the Edit menu, it should repeat the the last duplication. It does not! It uses the last step and repeat measurement. This is a bug.

   This is using indesign 2019.

   The bug is not in indesign 2018, it works correctly here

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   Resolved For User  ·  2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. No Panels at Start

   Many times CC apps start with no panels at all or panels which won't expand when clicked.

   Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).

   Has been going on for many iterations of CC apps.

   macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1

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   Closed: Fixed  ·  amaarora responded

   Hi,
   As per some recent comments on this thread, customers have confirmed that the issue is fixed.
   We are closing the thread. In case issue is encountered again, please log a new thread.

   -InDesign Team

3. Preferences: Preview image not working

   My Italian InDesign release doesn't create a Hi Res preview image.
   In the preferences I've flagged the "always save preview image with the document", Pages: "all the pages" and Preview dimensions: "very big 1024x1024", but the software doesn't work: when I try to have a look at the documents with Adobe Bridge I can see a low res preview, while with ID Util (an utility for OSX Quick Look) I can't see any preview of the pages of the document. This issue didn't happen with the previous release of InDesign and my old MacPro with El Capitan. Now I'm working with a new iMacPro 3GHz Processor, Radeon Pro Vega 64 graphic card an OSX Mojave 10.14.2. InDesign release: CC2019 14.0.1 Italian language.
   I've asked to a friend with another os (High Sierra) and InDesign 2017 to send to me a document with High Res preview image (1024x1024) and it works correctly with my iMacPro both with Bridge and ID Util.
   I've also tried to uninstall and reinstall InDesign but nothing has changed.
   And I've sent to a Dutch colleague a file saved with all the preferences images preview set as described above, and also he could not see the HiRes preview. So he opened my file with his English InDesign, saved it with the same preferences images preview and it worked correctly.
   That's why I suppose there's a bug in the last Italian InDesign release under Mojave, or there is a problem in my iMacPro.

   My Italian InDesign release doesn't create a Hi Res preview image.
   In the preferences I've flagged the "always save preview image with the document", Pages: "all the pages" and Preview dimensions: "very big 1024x1024", but the software doesn't work: when I try to have a look at the documents with Adobe Bridge I can see a low res preview, while with ID Util (an utility for OSX Quick Look) I can't see any preview of the pages of the document. This issue didn't happen with the previous release of InDesign and my old MacPro with El Capitan. Now I'm working… more

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4. Color Managment plugin (CS6)

   Upon getting the new Apple update for the MacOS Mojave (version 10.14.2) Most of my programs from my Adobe Creative Suite Master Collection, including, but not limited to Indesign CS6 are no longer supported, do to the Update not running anything less the 64-Bit (intel).
   The message that comes up is in the attached file
   It follows with a contact the App company for further support.

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5. InDesign is very slow when all or most of the fonts in the document are missing

   This problem occured for the first time already in the 14.0 version and version 14.0.1 didn't fix the problem. When all the fonts or most of the fonts are missing in the document, scrolling between spreads is very, very slow. InDesign freezes for few seconds when scrolling from spread to another (see the attached video file). Please let me know if you need more details.

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6. InDesign crashes while Editing Cross-Reference

   1. InDesign 13.1
   2. Select text, got to Type > Hyperlinks & Cross-References > Insert Cross-Reference
   3. Should be able to open/edit Cross-References
   4. Entire program freezes and has to be force quit.
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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   As per the customer, the issue was specific to a corrupt element. Deleting or modifying the corrupt element resolved the issue.

   Adobe InDesign Team

7. There isn't vertical justification in the control panel

   There isn't vertical justification in the control panel, and I've no idea how to fix that...

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8. can't move elements

   I could not move an element on a page (happens to be a circle, with a stroke applied to it). I tried creating a new circle with the ellipse tool and copying the attributes with the eye dropper tool; this too I could not move. I tried creating a new circle and applying the attributes manually; again, this too I could not move.

   I must say, I am REALLY not impressed with this latest "update" to inDesign. The amount of bizarre behavior by the software is making my work a struggle lately.

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9. Unable to update to latest InDesign version

   I am trying to open an organizational chart file that was last edited 2 months ago on InDesign 13.1, but I get a prompt that the file was created in 14.0 so I need to convert it.

   In the Creative Cloud desktop app, there are no available updates for me to install, so I am stuck with converting the file and having to manually re-link the 20 profile pictures in the document. I would rather just update the InDesign version to be able to properly open and edit the file, if that was actually the issue.

   I have already restarted my computer. Screenshots attached.

   I am trying to open an organizational chart file that was last edited 2 months ago on InDesign 13.1, but I get a prompt that the file was created in 14.0 so I need to convert it.

   In the Creative Cloud desktop app, there are no available updates for me to install, so I am stuck with converting the file and having to manually re-link the 20 profile pictures in the document. I would rather just update the InDesign version to be able to properly open and edit the file, if that was actually the issue.

   I have already restarted… more

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10. pages palette

    When viewing page icons in Extra Large or Jumbo sizes in the Pages palette, it is impossible to drag a page icon to the end of the list.

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11. Publish Online is converting two pages of a spread into one wide page, and overriding PDF settings on the download

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover and 4 spreads) is being converted into a 5 page document, where pages 2-4 are 17x11. The end user needs to be able to print the document as single pages.

    I am publishing a document that is made up of 8.5 x 11" pages, set up as spreads. I want to publish it online with the view setting set to spreads, but be able to download it as a normal single page PDF.

    When I publish the document, I have to choose export as spreads so that two pages show up side by side on screen. The PDF export settings I am using under advanced are for single pages, but for some reason the PDF that is created is combining pages. So, for example, my 9 page document (a cover… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

12. PDF image import appears corrupt

    BUG: Importing PDF images into InDesign 2019, after the update today, and they appear corrupt when rendered on screen (see screenshot) but when I export out PDFs they appear okay..

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13. Placing objects with gradient from illustrator.

    Hi, I - and not only I - expierenced ugly 'new feature' that is can't copy objects with gradients from Illustrator 23.0.1 to new version of InDesign 14.0.1 (in previous version all works fine) in editable format. Yes I heard about placing ext. file - but this not the sollution. For many version of InDesign this works perfectly then why now this feature is broken?

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

14. References

    Problem

    There does not seem to be a straight forward way to manage references in a scientific text.[1-3] While simple references[1] may be managed by bending the cross-reference tool[2] more advanced referencing situations[1,3] are not easily dealt with.

    Suggestion

    In the raw text, cite-keys can be inserted. The cite-keys are unique identifiers for the text entries (either in a table at the end of the document or in a separate bibtext file). Then a relatively simple functionality that basically does search-and-replace work could do the rest. Search for the first cite-key in the document, replace all its occurrences with 1. If there is already a table at the end of the document that contains all the references in the format

    [cite-key] Formatted Reference

    Nothing else needs to be done and that would be an acceptable solution. If the references are in a bibtext file they need to be imported and formatted.

    Then search for the second cite-key, replace that with 2 and so on.

    If all cite-keys are replaced, go again through the text to find things like

    ... text.[1,2,3] While ...

    and rectify it to

    ...text.[1-3] While...

    Finally, sort the table at the end of the document by increasing reference number.

    Indeed, this will be my simple (and unfortunately manual) work-flow.

    References
    [1] The author of this article, in this article, just now.
    [2] https://helpx.adobe.com/uk/indesign/using/cross-references.html, may no longer be valid
    [3] The author of this article again, in this article, a bit later.

    Problem

    There does not seem to be a straight forward way to manage references in a scientific text.[1-3] While simple references[1] may be managed by bending the cross-reference tool[2] more advanced referencing situations[1,3] are not easily dealt with.

    Suggestion

    In the raw text, cite-keys can be inserted. The cite-keys are unique identifiers for the text entries (either in a table at the end of the document or in a separate bibtext file). Then a relatively simple functionality that basically does search-and-replace work could do the rest. Search for the first cite-key in the document, replace all its occurrences with 1.… more

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15. Bug - Paragraph style folder starts acting as paragraph style

    Paragraph style folder starts acting as paragraph style. Individual styles inside the folder are no longer associated with paragraphs, just the folder. When changing name of folder the paragraph style settings are shown instead of the plain change folder name dialog.

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    0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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16. InDesign CS6 Hangs with customized plug-ins

    Hello,
    Our company develops InDesign plug-ins as our product. Now we have a hanging problem when dealing with one InDesign document. The problem happens on both Windows and macOS.
    According to the log collected on Mac, InDesign CS6 hangs at com.adobe.InDesign.Text. We cannot find a way to fix it so far. This problem stopped us to support our customers.

    Could you please have a check why the hanging happens?

    We made a simple document to reproduce the problem. The plug-ins inside "InDesign-CS6-Windows-Plugins" are used to make InDesign CS6 open the document without crash.
    The detail steps are:
    1. On Windows, place "InDesign-CS6-Windows-Plugins" under <Adobe InDesign CS6>/Plug-Ins/
    2. Launch Adobe InDesign CS6 and open document CS6.indd
    3. Click OK to continue if it prompts for missing plug-ins
    4. Navigate to page 1, which contains a large text frame
    5. Using Type tool to put cursor inside the begining of the frame
    6. Click Ctrl+A to select all contents
    7. Try to set the font size (or set font name) on menu bar.
    8. InDesign hangs.

    The attached zip file contains the plug-ins, indd file and log files.
    My email is aidys@opentext.com .

    Thank you very much,
    Aidy

    Hello,
    Our company develops InDesign plug-ins as our product. Now we have a hanging problem when dealing with one InDesign document. The problem happens on both Windows and macOS.
    According to the log collected on Mac, InDesign CS6 hangs at com.adobe.InDesign.Text. We cannot find a way to fix it so far. This problem stopped us to support our customers.

    Could you please have a check why the hanging happens?

    We made a simple document to reproduce the problem. The plug-ins inside "InDesign-CS6-Windows-Plugins" are used to make InDesign CS6 open the document without crash.
    The detail steps are:
    1. On Windows,… more

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user comments, marking this as resolved.

    —
    Adobe InDesign team

17. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

    InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
    The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
    The file "File.indd" is on which I execute the script.
    I works properly in InDesign CS6 and InDesign CC 2018.1.
    I've been searching on Internet and I couldn't find any issue similar to mine.
    I think it is a bug but maybe I'm missing something prior to execute that sentence.
    Thanks.

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    FIXED  ·  1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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18. Anchored objects in text on path have inconsistent vertical & horizontal positioning

    Pasting the same graphic in text on a path appears at different vertical and horizontal locations relative to the baseline depending on where on the path it's pasted. CC 14.0.1, no character or paragraph styles applied.

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19. InDesign CC 2018—Page shifts when browsing with key commands

    Browsing pages using Command+Page Up/Down or Fn+Shift+Arrow Up/Down shifts page slightly left and down. Infuriating when trying to see if elements are properly aligned between pages. The rulers seem to shift as well.

    I'm using Indesign CC 2018 version 13.1

    My document size is 4k 3840 x 2160 px. When my doc is 1920 x 1080 px the page shifting does NOT happen.

    Any ideas why this is happening and how to fix it?

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20. In all Windows 10 Adobe CS products, scroll goes in the opposite direction of Windows setting.

    In all Windows 10 Adobe CS products, scroll goes in the opposite direction of Windows setting.

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