6981 results found

1. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   18 votes

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

2. keyboard shortcut CTRL-ALT-SHIFT-Enter reverted on restart. Num . and Num enter not working.

   Indesign 14.0.1. x64, german, german keyboard layout

   I try to delete the shortcuts for
   - Windows > Interactive: EPUB-Interactive-Preview
   - Panels > EPUB-Interactive-Preview: Documentpreview
   - Panels > EPUB-Interactive-Preview: Spread preview

   and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

   ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num ," and "Num enter".

   All other custom keyboard shortcuts of mine seem to be working at least.

   Please investigate.

   Indesign 14.0.1. x64, german, german keyboard layout

   I try to delete the shortcuts for
   - Windows > Interactive: EPUB-Interactive-Preview
   - Panels > EPUB-Interactive-Preview: Documentpreview
   - Panels > EPUB-Interactive-Preview: Spread preview

   and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

   ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num… more

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3. Indesign CC2019 14.0.1 - Some panels collapsed after restart

   Indesign 14.0.1 x64, german, Windows8

   I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

   In settings "auto-minimize panels" is OFF.
   "Auto show panels" is checked "ON".

   Please see screenshot attached.

   Expected behaviour is - of course - to find indesign starting as it was when i left it.

   I never encountered this bug in ID CS6.

   Indesign 14.0.1 x64, german, Windows8

   I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

   In settings "auto-minimize panels" is OFF.
   "Auto show panels" is checked "ON".

   Please see screenshot attached.

   Expected behaviour is - of course… more

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4. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

   2017.1 Release, 12.1.0.56 x64 build

   The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.

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   62 votes

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   77 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

   Update your InDesign through Creative Cloud app to Id 13.1

   Thanks,
   Abhinav

5. TIff

   Can't place TIF or PNG files into InDesign. The internet tells me that I can, however I've been trying for hours and it only works when I convert to JPG.

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   It is possible to place TIF/PNG files in InDesign. No need to convert to JPG. We’ve tried this and it works for us.
   To see why it is not working for you, could you share a sample TIF/PNG file with us (sharewithid@adobe.com)?

   Adobe InDesign team

6. Cannot export pdf from Adobe InDesign. Latest version. Latest Mac OS. Hasn't worked since September 2018.

   I am beyond frustrated with Adobe. I cannot export a pdf from Adobe InDesign either conventionally nor when publishing online. I am running the Latest version. Latest Mac OS. Exporting hasn't worked since September 2018. This is debilitating to my business. I need a solution and not a workaround, please.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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7. shortcuts, backspace, arrows left right up down stopped working

   InDesign 14.0.1 x64 (PC) Keyboard shortcuts, text backspace, arrows left-right-up -down stopped working

   2 votes

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8. updating links

   When updating links in InDesign CC 14.0 (an InDesign file linked to 4 instances) the update comes in too large for the frame. So you have to Fit Content Proportionally. This happens with PSD and AI files as well.

   2 votes

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9. Assert after closing InDesign CC 2019 Debug.

   After clear installation Adobe InDesign CC 2019 Debug every time when I am closing application I have this Assert dialog box:

   Interface kLanguageImpl changed but not marked dirty. First difference occurrs at offset 54

   d:\development\siriusr14\source\omlib\session\pmpersist.cpp (1425)

   I have only Skip and Debugger buttons. Skip open new dialog box (the same information).

   There are no plugins. Only clear install.

   1 vote

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. locked objects

    InDesign CC 2019 14.01, iMac OSx 10.13.6

    Serious lag (+10 seconds) and inability to move or edit objects occurs whenever there are locked objects in the layout. I was able to select (after a long delay) but not move or edit a simple text+shape group while I had background and secondary elements locked. Once those were unlocked, the app started to work again as normal.

    2 votes

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11. Text has Overrides when copy/pasted within the same text frame

    This is with regards to InDesign 13.1
    As you can see in the screenshot, when I copy a text and put it in the same text frame (same paragraph style) it automatically has an override.
    Hovering over the name of the paragraph style does not show the deviation, but right-clicking allows to clear all overrides (which successfully removes them).

    It is quite annoying to get an override every time I copy text or a text frame.

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    2 votes

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    1 comment  ·  Styles  ·  Delete…  ·  Admin →
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12. Converting footnotes to endnotes ignores some endnote-settings

    Indesign CC 2019 (oct)

    When converting footnotes to endnotes the endnotes-settings for creating them at the end of story or in a place gun are ignored. Endnotes from converted footnotes are always placed in a new frame at the end of document.

    Expected behaviour: Converted footnotes should appear in the place gun if the endnote-setting says so.

    (Sidenote/Opinion: letting indesign insert a single page seems like a workaround - as this might reflow a large document and also totally jumble up the page composition. I know that ID has become way more clever in dealing with odd/even switching of pages with different inner/outer margins. Thanks for that! The placegun is great idea though.)

    Thanks.

    Indesign CC 2019 (oct)

    When converting footnotes to endnotes the endnotes-settings for creating them at the end of story or in a place gun are ignored. Endnotes from converted footnotes are always placed in a new frame at the end of document.

    Expected behaviour: Converted footnotes should appear in the place gun if the endnote-setting says so.

    (Sidenote/Opinion: letting indesign insert a single page seems like a workaround - as this might reflow a large document and also totally jumble up the page composition. I know that ID has become way more clever in dealing with odd/even switching of pages… more

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. Document size change/Master page elements appearing on pages where no master page is applied

    When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

    Version: INDD CC 2019

    Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

    Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

    Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on "E" master page is now present on all pages that did not have a master page applied).

    When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

    Version: INDD CC 2019

    Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

    Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

    Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on… more

    3 votes

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

14. Short cut special character not correct

    When going to Type > insert special character > symbols > bullets
    short cut Alt+8 isn't correct for this I must use Alt+7.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. Pages overview lag and stutter when using alternate layouts

    When using alternate layouts, navigation between pages is horrendous. Lag, stutter and erratic and unpredictable scrolling. Often the scroll bars "jump" or "skip", which makes it a nightmare to navigate between pages. This has been an issue for years.

    1 vote

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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16. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows 7.

    I am sending all files to be used via the link of https://heartsome-my.sharepoint.com/:u:/g/personal/danny_heartsome_co_kr1/EejzrbrCFu1MkBCq1r3Yxv8BFqjkiJ4GTh0yg08gM7hCUA?e=VCS6bq (Due to the file size limit, I could not attach it into this post.)
    . T-TYPERF9000JCDA68-03194N-05CFRProblem.pdf: be generated with the blank pages (on page 4 - 5)
    . T-TYPERF9000JCDA68-03194N-05CFRRegenerated.pdf: be generated once again without any amendment
    . HeartsomePrint.joboptions: be used as the PDF Export setting
    . Package folder: source files

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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17. Can't change page size when printing to PostScript

    Missing PPD file. Tried downloading it and placing it in the Presets folder in Applications. No difference.

    1 vote

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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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18. import resetted

    Import a photoshop file into Indesign, adjust size and detail selection of the picture. Then Opt-double-click the picture in Indesign to work on the imported file. The file opens in Photoshop and you can work on it, like adding filters, layers etc. Save youor modifications in Photoshop and go back to Indesign. You will notice that all adjustments in Indesign are resetted and you have to do it all again: select detail, adjust size etc.
    This really sucks!!!

    2 votes

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19. Odd ruler behavior

    Ran into a new issue with IND 14.0.1. When setting the display to picas, i got a "6" measurement in between the primary numbers -- it's not incorrect since there's 12 points to a pica but it's something that never happened before. it's a bug because right-clicking on the margin and selecting custom, i changed the value to 6 points, and then changed it back to 12 points, and then changed it back to picas. the odd "6" was gone.

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    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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20. Crash in InCopy corrupts InDesign file

    File crashed when writer and designer were making single story InCopy edits back and forth. They made single story edits with no problem, but then tried to export a selection of 12 stories (all on 1 page) by selecting all 12 stories and exporting selection. When the writer opened InCopy to edit the page, it crashed every time she scrolled to that page.

    The InDesign file then became corrupt and would crash immediately upon opening. Was able to save a version of the original file with a new name, but various text (on placed library items) is missing on the page the InCopy stories were exported from (see attachment).

    The full file (all stories) had previously been in and out of InCopy 2 times without any problem.

    About the file (78 page catalog):

    INDD 2018 file
    Originally created in older version of InDesign, but since has been re-saved as an IDML to update it to be a INDD 2018 file
    Only ever opened in InDesign 2018 (13.1)
    Only ever opened in InCopy 2018 (13.1 x64)

    File crashed when writer and designer were making single story InCopy edits back and forth. They made single story edits with no problem, but then tried to export a selection of 12 stories (all on 1 page) by selecting all 12 stories and exporting selection. When the writer opened InCopy to edit the page, it crashed every time she scrolled to that page.

    The InDesign file then became corrupt and would crash immediately upon opening. Was able to save a version of the original file with a new name, but various text (on placed library items) is missing on the… more

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    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team