7469 results found

1. CS6 won't start because it can not load png import filter.indesign plugin

   The start-up screen says: png import filter.indesign plugin requires the debug version indesign.
   I have the plug-in installed. So I expected the program to open as always.
   I did update to MacOS Mojave 10.14 recently.

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2. InDesign VERY SLOW, making lines takes forever

   making lines in InDesign, VERY SLOW!

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3. Type Tool Flicker

   Specs:

   InDesign CC2018 (13.1)

   Mac Pro Late 2013

   Mac OS Mojave (10.14.3)

   64 GB RAM

   AMD FirePro D300 2048 MB

   Any document when first opened will blink the document window (not the entire screen - just the document) when clicking into a frame with the Type tool.

   It occurs one time only then the remainder of work on that document is fine.

   Open another document, issue reoccurs.

   Double-clicking a text frame with the Selection tool will not blink and take you into the text frame without issue.

   I've reset ID Prefs, removed all third party plugins and zapped my PRAM just in case.

   InDesign does not have GPU turned on (unavailable due to incompatible monitor/chip)

   Tried on multiple Macs - including Macbook Pro and newest Mac Mini. Same results.

   https://forums.adobe.com/message/11053814#11053814

   Specs:

   InDesign CC2018 (13.1)

   Mac Pro Late 2013

   Mac OS Mojave (10.14.3)

   64 GB RAM

   AMD FirePro D300 2048 MB

   Any document when first opened will blink the document window (not the entire screen - just the document) when clicking into a frame with the Type tool.

   It occurs one time only then the remainder of work on that document is fine.

   Open another document, issue reoccurs.

   Double-clicking a text frame with the Selection tool will not blink and take you into the text frame without issue.

   I've reset ID Prefs, removed all third party plugins and zapped my PRAM… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. publish online navigation buttons disappear in browsers and don't come back

   When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the arrows. This is a browser issue, NOT a document issue - this happens with ALL documents.

   When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the… more

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   66 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has now been fixed for the browsers which were showing this anomalous behavior.

   Please check to see if it is working fine now and let us know if the problem still occurs for you.

   --

   Adobe InDesign team

5. Footnote reference disappears when adding Unicode 1D513 into line

   I am using InDesign 14.0.2.

   We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

   However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it still appears. So it seems to be some strange interplay of this unicode character and the footnote references.

   I don’t know if there are any other characters that do this, but it doesn’t seem to be font dependent. The only way we are able to make the footnote reappear is to make the paragraph use the Adobe Paragraph Composer, instead of the Adobe World-Ready Paragraph Composer. However, this too is a problem because the paragraphs that use this particular Unicode character often have other languages in them as well, such as Hebrew, and we need the World-Ready Paragraph composer on to make those work, so we can’t just switch that so easily.

   See the attached InDesign document for an example of what happens. You’ll notice the special character P is right before the second footnote, but it is completely invisible, while still being “there.”

   I don’t know if this bug goes beyond this particular Unicode character or not, but it seems strange that InDesign footnotes are not playing well with it.

   Thanks for your help.

   I have an InDesign file if you need a sample, but the uploaded won't let me attach it. Can I email it to someone?

   I am using InDesign 14.0.2.

   We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

   However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it… more

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in InDesign 2020. Please try this out.

   —
   Adobe InDesign team

6. Export to PDF crashes when Printer's Marks checked on in PDF export window menu (ID 14.02 )

   Reoccurring crash from back in February 2019:
   When I leave Printer's Marks unchecked, Indesign exports effortlessly.

   Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)

   I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.

   Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.

   (I have mailed all details in the crash report.)

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Closing this issue as it was resolved on mail

   Thanks

7. "PUBLISH ONLINE" - DESCRIPTION FEATURE

   INDESIGN > PUBLISH ONLINE > GIVEN OPTIONS - Title & description fields = what is the intention behind these options?

   My intention to use these would be, to supply additional information within the document/ link to my client, whom I share this link with.

   Client opens the document > but the provided information are not displayed anywhere... so what's the point?

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8. Control panels can't be scaled

   A couple of days ago I switched from InDesign CS 6 to InDesign CC 2019. I wanted to arrange my working area in the way I had before, but couldn't because the control panels could not be scaled as narrow as before. Because of this I can't fit all needed control panels on my second monitor.

   I have contacted support but they could not offer any solution to my problem.

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9. storing files on desktop

   Not an idea, but a problem...InDesign support is telling me that I need to store my customer's book (a catalog) on my desktop AND all the associated images...that's impossible...there are over 1300 images in this 180 page book.
   ID crashed three consecutive times today trying to open the book to change the dates which appear on the master pages...I'm using the most updated version of creative cloud in a windows 10 environment...
   Any ideas of how to fix this? InDesign seems like a very unstable software to have come from a premier (and premium) software company like Adobe.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. hyperlinks missing or corrupt when opening CC2017 documents into CC2019

    InDesign files opened from CC2017 (They were on our backup server from a job 3 years ago) using InDesign 14.0.2 x64 on Win10 64bit (CC2019) -
    They open fine without any issue except the hyperlinks - they are all broken/corrupt. When doubleclicking on one, it is effectively blank, as if I were making a new one.
    I tried saving as .idml and reloading, but it was still the same. How can I get these hyperlinks back to normal? Do I have to reinstall CC2017 again (is that even possible?).
    Any help greatly appreciated

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Keyboard shortcuts to change case not working on Windows

    Keyboard shortcuts to change case of lines of text is no longer working. Apart from Alt-T to get up the text menu, I'm now having to use the mouse to select the further options to change to Title case. The sequence Alt-T-E-T, no longer works. As I frequently have many entries which need unifying each time I use it, this once useful feature is sorely missing. Please can you fix it Adobe?

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue.
    We are currently reviewing it.

    -InDesign team

12. Image catalog script - For creating Contact Sheets

    Under Scripts, my image catalog script does not complete the place command to create an image catalog for me. When bug is worked out, I would also like an option to number each image, instead of only placing file names.

    To recreate: Create new document, letter size. Open scripts, and run Imagecatalog.applescript. Set rows and columns( doesn't matter, also doesn't matter if labels is checked or unchecked) . Page will populate rectangle boxes, but not graphic frames nor insert images.
    Indesign CC.

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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13. "Use Typographer's Quotes" is off by default. Is this a cruel joke?

    And this setting seems to automatically reset to "off" arbitrarily. I cannot count how many times I have had to toggle it back on.

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. master page

    The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.

    The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent bug, since all previous PDFs from these files had all the master page items in the PDF. The first time I saw this was from a PDF made 1 week ago.

    I am running InDesign 14.0.2and Mac Mojave 10.14.3

    The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.

    The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent… more

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

15. Search tool not showing up

    When I go to help in order to search it doesn't let me. The search tool is not there.

    3 votes

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    1 comment  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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16. Preferences missing from Edit menu

    The Preferences choice in my Edit menu is not showing.

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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17. sign out

    Trying to sign out of my personal account and log into the agency account. When I click "sign out" a window pops up and then disappears. I don't get signed out. I cleared cookies and signed out on web- no dice. Think I have to delete and reinstall software just to sign into a different login...

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18. Tabs in Arabic text move weight declaration to the wrong place

    When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
    A workaround is to place a space after the tab (so on the left side since this is a right to left language).
    See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line in the Indesign file has no space after the tab, resulting in a wrong placement of the "غ" (= Arabic "g") as marked red in the screen shot.
    Sample file : https://www.dropbox.com/s/15db51rlwen8ehg/SFDA-test.indd?dl=0

    When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
    A workaround is to place a space after the tab (so on the left side since this is a right to left language).
    See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -Aman

19. I am following online directions for changing my default font, but it keeps going back to Minion Pro..

    Fix the bug or tell me what I'm doing wrong.

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20. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

    In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

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    240 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

    Thank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.