Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
256 results found
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You do not have access to Publish Online service.
I've been making interactive documents to be shared via the Publish Online function. Suddenly I'm getting the message: 'You do not have access to Publish Online service.' What's going on? I need to be able to share my work.
5 votes -
animated gif
The animated gif in attachment does not animate in InDesign or when part of a published ebook. I used the Mac iBook to view it.
5 votes -
Publish Online Effects Not Displaying
I've published my document online, and when I do the image overlay isn't showing. It just shows my color block, but not the image below.
It displays properly in the thumbnail preview though. See attachment for behavior issues.
How do I resolve this?
5 votes -
Publish online - embedded videos no longer playing in Chrome
Have created an InDes file with embedded videos that I published online. Up until recently, all the videos have been playing in Chrome fine, however now they don't play. It loads the video, but when I click the play arrow, nothing happens. I can scrub through the video with the video controller, but not play it. The videos play fine on Safari.
If I set the videos to autoplay, they do, however there is no way to pause or stop them, so it doesn't work when there are multiple videos on one page.
This is a recent thing, last year…
5 votes -
Publish Online download PDF kills buttons/interactivity
Steps to reproduce: post a Publish Online document, then click to download a PDF.
Expected result: all buttons and interactivity would remain.
Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
Using ID 13.1 on Mac High Sierra.5 votes -
Images pixelated when published online, if the frame is scaled
Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.
InDesign CC 2018, probably older versions with Publish online.
5 votes -
Loading issues with new document uploads on Publish Online
All of the documents that I try to upload on Publish Online today are not loading correctly
4 votes -
thumbnail publish online
Publish online thumbnails extend off the right hand side of the browser window and cover the button for forward navigation through the thumbails. This means that the only way to navigate to the desired page is by clicking through page by page, or by resizing the browser window and clicking quickly before the thumbnails have time to respond and cover the button.
I don't know if this is a bug since it's my first time using publish online but if it isn't, there certainly needs to be a better way to navigate through a long document, like a book. For…
4 votes -
Some hyperlinks/cross-references lost in HTML export
When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.
See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.
In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)
Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you…
4 votes -
"You don't have access to Publish Online Dashboard" error
Hello!
I've been using Publish Online to make presentations for clients, and today I got a weird problem:
Every time I try to publish, it says to check my connection (which is fine).
And when I try to go to Publish Online Dashboard, it says that I don't have access to it, which I should have as I'm paying for Adobe.Does anyone knows how to fix this? I've seen the problem here on the blog, but I never saw the "How to solve it".
Thank you
4 votes -
Publish Online not available!
On selecting File/Publish Online, a pop-up informs me that "You cannot use this function at this time. Please check your internet connection". Internet is working and I am signed in to CC
Version: InDesign 15.1.3
4 votes -
publish online
I have used Publish Online many times in the past. I am trying to locate an older document that I published two years ago. When I click on the previous link, I receive a 404 message.
So, I attempted to publish it again directly from InDesign, but the function sent an error unable to complete message.
So, I tried to access the publish dashboard, and then I receive a "You Do Not have access to Publish Online service."
4 votes -
publish
Latest version of ID...
A MP3 file placed into ID with On page load selected in the media panel and placed anywhere in the layers panel, or even alone on a page with no other objects, audio does not play On Page Load when exported to Publish Online, plays fine if you create a button and have that button play the file though.
4 votesThank You for reporting the issue.
We are currently reviewing it.-Adobe InDesign
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Embedded Publish Online doc fails in Firefox
Embedded Publish Online pages do not behave properly (i.e., go to full screen mode) in the latest release of Firefox 62.0.3 on Mac.
Please go to these two websites and click on the embedded document. It will attempt to go to full screen, but the cover only is jammed in the upper left corner of the screen. You can't navigate or do anything to fix that I've found. This is a serious problem, as many people have embedded Publish Online pages in their websites.
http://www.andreanienhaus.de/
http://www.atlasdergisi.com/dijital/yaban-karacadag.htmlCould someone else check this with Firefox and let me know the result?
And…
4 votesIssue is now fixed.
Thank you for your patience all this while.-Abhinav Kaushik
InDesign Team -
interactive button
I can't get the interactive button working on Epub preview, Epub export, or publish online. Either to activate an animation or the different appearances.
I've try reinstalling indesign CC 2018, and it till won't work.
4 votes -
publish online
Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.
- Indesign CC 2018 13.1.0 x64 Windows
- Click "publish online" from INDD or IDML file
- URL from the "publish online" command.
- Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.
4 votes -
I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature.
I am using InDesign CC 2017 on my laptop (windows) but unable to use Publish Online feature. Error #1H appears when I tried to publish a document online.
4 votes -
Online Publishing not taking all images
Using both InDesign 19 and 18.5, publishing online no longer functions on a Mac running Sonoma 14.1. This issue started days ago. I’ve Packaged projects, saved them locally, and confirmed all images are linked but when I publish them, some images do not tranfer. And it’s random. If I publish over and over again, an image that didnt appear before may make it through. This is a terrible bug for me personally as I rely on digital publishing and sharing interactive presentations for my business.
3 votes -
Publish Online Broken Objects
Publish Online Suddenly not displaying images correctly since 6th November 2023
Hi there,
Yesterday I tried to update an InDesign document which I'd published online.
I had to add some stuff to the document which I then published online with the changes (new publish, not over written) and it seemed to break some of the embedded images. I thought it must be the changes however I did test the back up I had which was an identical document and when publishing it online again some of the images or all of them are broken. Without making any changes in InDesign,…3 votes -
Publish Online thicker navigation arrows - option to turn OFF
The hard coded previous/next page arrows are noticeably thicker and can spoil some designs and therefore the user experience. Can we have an option to turn them OFF.
Ajar In5 already has this. Seems like a simple enough option?
3 votes
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