Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Arabic exported to EPUB (Fixed Layout) doesn't show properly

    • InDesign 15.1.2 / Mac OS 10.15.6

    • Create an InDesign document with Arabic content. Apply any Arabic font.

    • When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.

    • The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.

    • Attached images from InDesign document, and epub file which was exported from InDesign.

    • Links from…

    57 votes

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    25 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. Restore video from URL media option

    For some unexplained reason the Video from URL option has been removed from InDesign 2020. This needs to be restored ASAP as there are people using this feature.

    Moveover, it needs a minor improvement to allow HTTPS links (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37474690-place-a-video-from-a-url-with-https).

    It was a big mistake to not query the community before removing this and it should be a simple thing to restore.

    276 votes

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    113 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. Publish online documents cannot turn pages on Android

    Publish online documents does not work on Android phones or tablets. It works on iPads and iPhones and computer browsers.
    The bug: when the doc opens the navigation bar/control panel that has the pages disapperar after 1-2 seconds. When tapping on the phone it does not come back. When swiping nothing happens - have tried in all directions. I have attached an image to show that no nav bar is present.
    Here is an example:
    https://indd.adobe.com/view/1951a861-5c17-40d9-a6c8-3a9294cce9f9
    I have seen a few others mention this error (back in 2018!) but no solution has been given.
    We use the newest InDesign 2021…

    18 votes

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    4 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. Version CC 2021 - All the documents I had in Publish Online have disappeared.

    Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. QR codes genenerated don't work with the last version of Indesign 16.3.2

    QR codes genenerated don't work with the last version of Indesign 16.3.2

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. Avail cash app support to know How to check cash app balance

    With effective support from the experts, you can get real-time technical help. If you want to know How to check cash app balance, call the experts through the cash app helpline number. Just connect with the team of Avail cash app support to know How to check cash app balance
    professionals in this problematic situation for reliable solutions.
    https://www.cashappcustomersupport.com/blog/how-to-check-balance-on-cash-app-card/

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. Audio / Video file as a button

    Unable to convert video or audio file into a button.
    Please include this feature so that we can hide audio or video with a button click.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sound not working in interactive epub

    This epub played fine before now nothing that I do makes the sound play. I removed/reimported them but they no longer play in preview or when pubished. These are small free sound effect files like bird songs etc. All royalty free.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Object states button disappears after click

    In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.

    Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
    Steps to reproduce issue:
    I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
    Expected Result: Button should reappear.
    Actual Result: Button is gone after click.

    Video of ePub preview attached.

    The problem is both in the ePub preview and when published online.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. Clearer online navigation arrows on web - Accessibility & UX Improvements

    Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.

    A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...

    Stu

    1 vote

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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. "You do not have access to Publish Online service" error

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document having had some edits.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.

    6 votes

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    5 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Translation bug : Spread -> Grossi instead of Planche (in french)

    1. Click on publish online button Single Page is well translated as "Un(e) seul(e)" (page) Spread is wrongly translated as "Grossi" Grossi means bigger (or what we had with trapping : spreading inks, so making ink marks bigger) Planche which has been the accepted term in inDesign for ages.

    (also known as 09/01/2017 #ID-4199114)

    11 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. ePub export creates huge png files

    When exporting a .indd document as an epub the resulting file contains huge png files in size. These are colour boxes I have created - not images. Some up to 9000 x 4000. This is despite the document being 2300x1600.

    You cannot upload the file for Apple iBooks because they have a limit on file dimensions of 4mb (ie: 2000x2000).

    Please can you provide a way of reducing the file size of these .png colour blocks before export.

    I am using In Design CC 2021 latest version (dated 29 July 2021).

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. Publish online video in Safari lags slow load

    Can someone please escalate this to Apple if its a Safari issue?
    Its been mentioned several times now.

    Pages with video published online will lag and slow load in Safari.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. Publish online doesn't work properly in chrome browser on new mobile devices (android)

    Hi there,

    We have published an interactive document with Indesign "publish online" feature. It works flawlessly in every browser, except in Chrome on some new mobiles phones with Android (not possible to go back or forward through pages or zoom). On the contrary, Interactivity and videos work properly.

    We have the last indesign version (2021. Creative suite)

    What's the problem?
    Thanks in advance

    7 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. Publish Online 'Document Not Found' error message

    Getting the following error when visiting any Adobe Publish Online document.

    Document Not Found. The document you requested does not exist. Please check the link used to make sure it’s accurate.

    Is this an internal issue? This is extremely concerning because our company has multiple documents in this format and none of them are working.

    5 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  17. Publish online Error #1H

    Hello, I have same problem with the publish online, I Sign out, and then Sign in, but I receive the same message.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Inability to process transparency effects in rollover button states.

    I want to create a rollover effect for my TOC. It's a three page TOC. There are almost 200 listings. I cannot make every line a button. That would be crazy. So I wanted to just place the text on one layer, and a 50% transparent box that is a button that appears on rollover. But evidently that cannot be done? How else might I handle this?

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  19. You do not have access to Publish Online service.

    I have been working with publish online services and have spent the past few days publishing some document and everything works.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    12 votes

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    15 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  20. You do not have access to Publish Online service.

    I've been making interactive documents to be shared via the Publish Online function. Suddenly I'm getting the message: 'You do not have access to Publish Online service.' What's going on? I need to be able to share my work.

    4 votes

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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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