Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Version CC 2021 - All the documents I had in Publish Online have disappeared.

    Version CC 2021 - There was an update in the indesing program and all the documents I had in Publish online have disappeared. Did the same thing happen to anyone else?

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  2. QR codes genenerated don't work with the last version of Indesign 16.3.2

    QR codes genenerated don't work with the last version of Indesign 16.3.2

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  3. ePub export creates huge png files

    When exporting a .indd document as an epub the resulting file contains huge png files in size. These are colour boxes I have created - not images. Some up to 9000 x 4000. This is despite the document being 2300x1600.

    You cannot upload the file for Apple iBooks because they have a limit on file dimensions of 4mb (ie: 2000x2000).

    Please can you provide a way of reducing the file size of these .png colour blocks before export.

    I am using In Design CC 2021 latest version (dated 29 July 2021).

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  4. Publish online video in Safari lags slow load

    Can someone please escalate this to Apple if its a Safari issue?
    Its been mentioned several times now.

    Pages with video published online will lag and slow load in Safari.

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  5. Publish online Error #1H

    Hello, I have same problem with the publish online, I Sign out, and then Sign in, but I receive the same message.

    1 vote

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  6. Inability to process transparency effects in rollover button states.

    I want to create a rollover effect for my TOC. It's a three page TOC. There are almost 200 listings. I cannot make every line a button. That would be crazy. So I wanted to just place the text on one layer, and a 50% transparent box that is a button that appears on rollover. But evidently that cannot be done? How else might I handle this?

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  7. export epub file

    InDesign crash when exporting to ePUB 2.0 with shared hyperlinks in endnotes

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  8. Clearer online navigation arrows on web - Accessibility & UX Improvements

    Currently, the page navigation arrows are not defined enough for accessibility and clearer navigation. If someone has a published doc that is a white background, one can not see the page navigations in the main view clearly at all and people assume it's just one page. Also, the hover-over fade also can cause the assumption that it's one page.

    A suggested solution is to make the directional arrows, non-fade and a 1pt thicker and more defined drop shadow...

    Stu

    1 vote

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    2 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Interactive "Go to Page" destinations don't update when pages are added or removed from document.

    One of the possible interactive actions in a document is "Go to Page." I can have a button jump the Publish Online view to a different page in the document. Unlike EVERY other page-related function in InDesign, the page number designated doesn't update if a page is added or removed between the button and the target page.

    Example:

    I set a button on page 3, that when clicked jumps the view to page 10. If, later in the document creation/editing process, a page is deleted between these pages, the view still jumps to page 10, not page 9 which is…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  10. publish online doesn't respect layout

    I can't drop screenshots for confidentiality reasons, but the proportions of objects in the exported 'Publish online' site don't match proportions in the inDesign document.

    -images are strangely blurry even though they have more than enough resolution
    -online objects not aligning with where they appear to on page in working doc, and scaling/cropping within their boxes differently too.

    1 vote

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  11. Error #18 Publish Online

    Hi,
    I work on InDesign 16.1 on macOS Big Sur 11.2.1.
    Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
    Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you…

    1 vote

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  12. 1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  13. Publish Online Image Scaling Issues

    I'm running into an issue where images don't render at the correct scaling for Publish Online. See screenshots.

    The image types affected appear to be PNG and SVG images. I can fix this by re-exporting the image as a JPG but that is a massive waste of time – we use SVG images heavily to keep file sizes down. If they don't scale correctly in Publish Online, it makes the feature basically useless for us.

    1 vote

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  14. Multi-state objects not working correctly

    I'm having problems with multi state object not working as they should.
    Sometimes its fine others not.
    I've attached a video of the problem.

    It happens when you use buttons to change the state. It works for a while and gradually deteriorates. The state can show then you roll off the button and it reverts. As if a r'roll-off' state is in play. Eventually the multi-state target disappears altogether.

    Its happening in different documents and in Indesign 2020 and 2021.

    Colleagues don't seem to have problem so could need to reinstall. But wondered if you could shed any light on…

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. InDesign version 16.1. Hyperlinks interactivity function not working properly.

    When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

    Steps to recreate the issue:
    1. Set up document
    2. Set up multiple hyperlinks (mine are objects rather than text)
    3. Preview in interactivity panel and/or publish online

    Expected Result: Links should be…

    1 vote

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  16. Problem

    I have a problem: Online Publish printing of the file does not work. All links are marked with an x

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  17. publish online

    When I try to view my published document, I just get arbitrary website information such as below. The same issue when I try to view my Published documents dashboard.

    {{pageDetails}}
    {{docInfo.map.documentName | limitTo: (isTouch ? 30 : 80)}}{{docInfo.map.documentName.length > (isTouch ? 30 : 80) ? '...' : ''}}

    {{pageDetails}}
    English
    ✓Deutsch
    ✓English
    ✓français
    ✓日本語

    Also, this bug report platform is not letting me upload jpegs or pngs.

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. Coruppt HTML Export in Indesign v16

    I have a document, which is created in an older Indesign-Version. It contains many HTML-Export Tags - no Problem in Indesign v14 (CC 2019) and v15 (2020). When I export a HTML-File from Indesign v16 (2021), all n-characters in the span-class-Attribute are replaced with blanks!

    1 vote

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  19. Can't change the names of Object States

    In InDesign 16.1, the entry box for changing the names of Object States flashes open and closed in a fraction of a second—too fast for entering a new name. This was not a problem in previous versions of InDesign.

    1 vote

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  20. Problème d'accès à Publish Online

    Je n'arrive pas a voir mon tableau de bord de mes document Publish Online. Lorsque je les publie à partir de InDesign, je suis capable de feuilleter mes documents, mais il m'est impossible de voir l'ensemble de mes documents publiés. Ça ne présente qu'une page blanche (voir image attachée).

    1 vote

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