884 results found

1. freezing in Indesign version 16.2.1

   Hi all

   I was working on a very important file yesterday morning using Indesign version 16.2.1 on PC window 10 and was linking images to the file when my indesign just froze. I've been having issues since where it takes for ever if at all to open any indesign file. At one stage it didn't recover my file so a message came up to ask if I wanted to recovery it....what ever option I chose I was left with Indesign unable to still function properly. (I had also renamed files incase the file was corrupt) Also noticed when force quiting the program using "Task Manager" that Adobe Notification Client - says suspended, so we don't get a crash report window) and also it always says indesign is not responding. Found in a forum about clearing the " Indesign Recovery" File area. This doesn't seem tohave helped. I also tried installing an older indesign version to see if it would not remember any setting/issues but it did the same thing.....Can you please advise what I can do to solve this as I cannot use Idesign at all currently.

   This is very urgent!

   Hi all

   I was working on a very important file yesterday morning using Indesign version 16.2.1 on PC window 10 and was linking images to the file when my indesign just froze. I've been having issues since where it takes for ever if at all to open any indesign file. At one stage it didn't recover my file so a message came up to ask if I wanted to recovery it....what ever option I chose I was left with Indesign unable to still function properly. (I had also renamed files incase the file was corrupt) Also noticed when force quiting… more

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2. There is a chance you close your file without knowing you have not saved it!

   It is very simple, just follow the steps below:

   1. Create a new file.

   2. Type a letter (lets say "A" for example) and save your file.

   3. Change the letter to "B" [Notice the "*" beside the file name and the "Save" Option being enabled in the file menu, since the file has been changed]

   4. Save the file again. ["Save" command and "*" disappear]

   5. Now, undo the last change (Back to "A") and save.

   6. Now if you redo the change, you will have "B" in the screen, Notice that the file has changed since your last save, but you neither see the "* nor have "Save" command enabled.

   InDesign simply acts like you have saved the file, and it is current, you may easily close your file and lose your progress. This may not be important for small changes but could be a disaster if the number of steps taken are high, which has happened to me once.

   It is very simple, just follow the steps below:

   1. Create a new file.

   2. Type a letter (lets say "A" for example) and save your file.

   3. Change the letter to "B" [Notice the "*" beside the file name and the "Save" Option being enabled in the file menu, since the file has been changed]

   4. Save the file again. ["Save" command and "*" disappear]

   5. Now, undo the last change (Back to "A") and save.

   6. Now if you redo the change, you will have "B" in the screen, Notice that the file has changed since your last save, but you neither see the… more

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3. Bug: overwriting embedded objects with not embedded ones keeps them imbedded

   Indesign CC 2022, v17.
   Steps to reproduce :
   1. open two documents which have the same linked file (image) embedded
   2. edit the image outside of ID.
   3. relink the file in one of two documents, so it becomes unembedded
   4. copy the unembedded file to the other document, overwriting the same, but still embedded object/image.

   Exprect result: the object in the target document should not be embedded anymore and it should be up-to-date.

   What happens: depending on how the files is placed (inside a table cell or not) ID will only mark it as "it has been changed" by the yellow triangle or overwrite, but keep it embedded. If it shows the yellow triangle and since it's considered as embedded by ID, it cannot be updated (update button locked), which keeps the yellow triangle showing and overlaying the symbol for embedded objects so you don't know whether it's still embedded or not, until you right-click and find the "Unembed file" option.

   Note: this doesn't happen in 14.0.3.

   Indesign CC 2022, v17.
   Steps to reproduce :
   1. open two documents which have the same linked file (image) embedded
   2. edit the image outside of ID.
   3. relink the file in one of two documents, so it becomes unembedded
   4. copy the unembedded file to the other document, overwriting the same, but still embedded object/image.

   Exprect result: the object in the target document should not be embedded anymore and it should be up-to-date.

   What happens: depending on how the files is placed (inside a table cell or not) ID will only mark it as "it has been changed" by… more

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4. Text selection selects whole document AND cursor jumps to top of document after saving

   InCopy 14.0. MacOs Mojave 10.14.4
   I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
   After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts the cursor again at the top of the document. This is unworkable, because I continually have to search the position I was editing.
   I have tried to switch from Adobe CC to iCloud Drive, this makes no difference.
   I have tried to copy all the content to a fresh document, this also makes no difference.
   I unfortunately cannot attach the document that I am working on, because this page does nog accept icml-files of a zipfile.

   InCopy 14.0. MacOs Mojave 10.14.4
   I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
   After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts… more

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5. Critical Request: Disable Mandatory “Save As New Document” Behavior in Latest InDesign Versions

   Dear Adobe InDesign Team,

   Since the introduction of the most recent InDesign update (version 19.x and onward), our team has experienced a disruptive new behavior: InDesign frequently requires us to save working documents under a new name, even when opening files that have not changed location, permissions, or ownership.

   This behavior appears arbitrary and is not user-configurable. It breaks a long-standing professional workflow and creates significant confusion due to the unnecessary proliferation of duplicate file versions. As a result, our team faces increased risk of:
   • Publishing or sending incorrect versions of documents to clients
   • Compromising file version control and internal quality checks
   • Reputation damage and even liability exposure due to avoidable errors

   We must emphasize that this behavior was not present in earlier versions of InDesign, and there has never been a need to “Save As” files repeatedly for the exact same document on the same workstation by the same user. While we understand that metadata integrity or compatibility might be the intended reason, Adobe must allow professionals to disable this mechanism.

   Please provide an option in Preferences that gives users control over whether InDesign enforces this “Save As New” behavior. This should be a user-side decision — not a forced system behavior.

   Until then, this issue undermines our ability to deliver reliable, efficient, and professional publishing services.

   Sincerely,

   Dear Adobe InDesign Team,

   Since the introduction of the most recent InDesign update (version 19.x and onward), our team has experienced a disruptive new behavior: InDesign frequently requires us to save working documents under a new name, even when opening files that have not changed location, permissions, or ownership.

   This behavior appears arbitrary and is not user-configurable. It breaks a long-standing professional workflow and creates significant confusion due to the unnecessary proliferation of duplicate file versions. As a result, our team faces increased risk of:
   • Publishing or sending incorrect versions of documents to clients
   • Compromising file version control… more

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6. Error 39 - An error occurred while uploading your document. Please try again.

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have been able to identify that InDesign will ignore the PAC file and attempt to go directly to some Amazon endpoints which is causing the error.

   I contacted Adobe Support via Chat and was advised my request was forwarded to an expert however I have received no communications since then or a reference number to persue the matter.

   Is there any additional settings within InDesign where I can specify a proxy?

   Many thanks in advance,

   Hey all,

   Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

   I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

   I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

   I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have… more

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7. Allow importing of styles from CC library to application, not just to document

   There needs to be a way to import styles from our library into InDesign itself, not into a document. You allow us to import swatches this way, so why not styles?

   I have lots of default styles/swatches, which I created with no document open so they are applied to every new document I make. I got a new computer, so I added all of these styles to my library with hopes that I could import them all again.

   Nope.

   ID lets you add swatches from your library to the app, but as far as styles go you need to have a document open. Importing the styles into a document defeats the entire purpose--they will not be in any new documents.

   I'm aware that I can use the styles directly from my library, but it's a hassle having to go in there every time and then right-click on each style to import it...on each new document.

   You can see in one image, it allows me to add my library colors to the app, but for styles the option isn't present.

   There needs to be a way to import styles from our library into InDesign itself, not into a document. You allow us to import swatches this way, so why not styles?

   I have lots of default styles/swatches, which I created with no document open so they are applied to every new document I make. I got a new computer, so I added all of these styles to my library with hopes that I could import them all again.

   Nope.

   ID lets you add swatches from your library to the app, but as far as styles go you need to have… more

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8. Preflight panel Overset text not showing page number

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but all of the text of the note had disappeared.

   julietw99713499_2-1606321000183.png

   As you can see, I had previously lengthened the page to make room for the footnote text at the bottom of the page. But then the program decided, nope, not enough room for that after all, and made the entire footnote disappear.

   When I lengthened the page by 0p1, Poof! the footnote text magically reappeared. If I shortened it by that 0p1 again, the footnote text stayed in place.

   1. Why does it suddenly decide the page is too short, when it was not too short before or after that time?

   2. Why has the Preflight panel gotten less smart than it used to be and can no longer identify the location of the error?

   I upgraded to version 16.0 and got the same results.

   Windows PC, 64-bit, shown here is 15.1.2, but as noted, after I upgraded to version 16.0, the Preflight panel didn't get any smarter.

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but… more

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9. InDesign hyperlink testing swamps my website and triggers my site's denial-of-service-attack banning on my IP

   InDesign does checking of hyperlinks to see if they are valid and indicates the result in the hyperlinks list with a green dot (good) or a red dot (bad).

   The problem is my document has 500+ hyperlinks to my website and when Adobe tests these hyperlinks (when I open up the hyperlinks list dialog), it swamps my website with hundreds of hyperlink hits all at once and triggers the denial-of-service-attack IP banning code on my website.

   The end result is any time I'm editing hyperlinks in my Adobe InDesign document, I get banned from my website! When I check the server logs, it shows the source being an Adobe app at my IP -- which is InDesign of course.

   You need to add an option in the InDesign settings to throttle hyperlink testing by adding a delay between each link test ping. Default it to zero but let the user set a value in milliseconds to delay each test ping. Adding 1000 milliseconds would make each test ping get fired at one second intervals, for instance. Allow a max of 360,000 milliseconds, which is 6 minutes delay between pings.

   Your programmers need to keep in mind not everyone has a half-dozen hyperlinks in their documents. Get them to think through what happens in hyperlink testing if the document has 1000 hyperlinks in it, all deep links to pages on a single website -- and they will realize what a monster they've created by not allowing a user-specified per link test delay value.

   InDesign does checking of hyperlinks to see if they are valid and indicates the result in the hyperlinks list with a green dot (good) or a red dot (bad).

   The problem is my document has 500+ hyperlinks to my website and when Adobe tests these hyperlinks (when I open up the hyperlinks list dialog), it swamps my website with hundreds of hyperlink hits all at once and triggers the denial-of-service-attack IP banning code on my website.

   The end result is any time I'm editing hyperlinks in my Adobe InDesign document, I get banned from my website! When I check the… more

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10. Use of tab key is inserting unwanted numerals into line of copy instead of tab

    When working in InDesign v 14.0.3 x64 on my PC, I've encountered a new problem when trying to align text in a bulleted list using the "tab" key.

    After keying in the text in my list, I create alignment by first inserting tabs using the Type > Tabs command, and then using the "Tab" key on my keyboard to align second and third lines of text. Lately, when I move my cursor down to the second line of text and attempt to use the tab key to align the text with the tab I set in the line above, InDesign inserts the numeral "1" on the line (see attached screenshot, where I've marked the numeral with a red circle).

    No matter what I try, I cannot get it to stop inserting the numeral 1 in the line. I've even tried re-setting the tab, to no avail. I've saved the file, closed all applications, re-started my computer and attempted to update InDesign via Creative Cloud, but nothing solves the problem.

    The only option I have to align items in my bulleted list is to insert a soft break (Shift + Enter) and use the space bar to move the line of copy to the right incrementally. Unfortunately, this does not offer perfect alignment.

    Can you please help?

    When working in InDesign v 14.0.3 x64 on my PC, I've encountered a new problem when trying to align text in a bulleted list using the "tab" key.

    After keying in the text in my list, I create alignment by first inserting tabs using the Type > Tabs command, and then using the "Tab" key on my keyboard to align second and third lines of text. Lately, when I move my cursor down to the second line of text and attempt to use the tab key to align the text with the tab I set in the line above, InDesign… more

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11. InDesign 18.5 saving/exporting/packaging/importing location behavior

    The way Indesign navigates folders has become very inconsistent and is creating a lot of extra work. For the most part, they are not defined by the files themselves nor InDesign (historically it has been one of those two).
    Now it is defined by the specific tool which is taking a lot of time extra navigating when switching between multiple projects or clients, and makes it very easy for files to end up in the wrong places. Below is a list of the how each tool is navigating.

    File Save As:
    a. New File: Last folder Indesign save to by any file
    b. Existing indd file: The Files current location
    c. Existing idml file: Last folder Indesign save to by any file (not it’s current location)

    Export:
    a. Same as file
    
    b. Once anything is exported in any folder not the same as the file, it exports to the file’s last export location
    If copying a file: Save As resets it the export option to a. Duplicating with finder or packaging the file does not.
    C. If a new file has never been saved, it will follow the export rules of the last file InDesign used

    Package: Last folder Indesign packaged to by any file.
    Place: Last folder Indesign placed from by any file.
    Relink: Last folder Indesign relinked from by any file
    Data Merge Source: Uses export to define
    Load Styles: Last folder Indesign loaded a style from
    Import PDF Comments: Last folder Indesign attempted to place comments from, even if unsuccessful.

    I am using InDesign 18.5 / Ventura 13.5.2 but behaved this was on Big Sur too

    The way Indesign navigates folders has become very inconsistent and is creating a lot of extra work. For the most part, they are not defined by the files themselves nor InDesign (historically it has been one of those two).
    Now it is defined by the specific tool which is taking a lot of time extra navigating when switching between multiple projects or clients, and makes it very easy for files to end up in the wrong places. Below is a list of the how each tool is navigating.

    File Save As:
    a. New File: Last folder Indesign save to by… more

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12. Bug with paragraph borders across multiple textboxes.

    1. Version of Adobe InDesign, InCopy or InDesign Server
       17.0.1 x64

    2. Steps to reproduce the issues
       Link some textboxes, fill boxes with text, and apply a paragraph border to all (or a large amount) of the text.

    3. Expected result
       If "Display Border if Paragraph Splits Across Frames/Columns" is unchecked, there should be no paragraph border from one column to the next regardless of whether or not a paragraph concludes at the bottom of the textbox.

    4. Actual result
       If a paragraph begins on one textbox and concludes on the next textbox, everything works as it should. However, if a paragraph finishes at the end of a textbox, it will display a line border at the bottom regardless of whether or not the next paragraph in the next textbox has the same border settings.

    5. Test file, screenshot, video or GIF capturing the issue (optional)
       Left, this textbox has a border, even though the following paragraph has the same settings and should therefore merge. Right, the textbox displays correctly, because the paragraph continues from one box to the next.

    There is also a bug within this bug, which I mentioned here https://community.adobe.com/t5/indesign-discussions/don-t-display-border-if-consecutive-borders-splits-accross-frames-columns/m-p/13326155#M501200 but let's fix the bug first, and fix the bug in the bug later.

    1. Version of Adobe InDesign, InCopy or InDesign Server
       17.0.1 x64

    2. Steps to reproduce the issues
       Link some textboxes, fill boxes with text, and apply a paragraph border to all (or a large amount) of the text.

    3. Expected result
       If "Display Border if Paragraph Splits Across Frames/Columns" is unchecked, there should be no paragraph border from one column to the next regardless of whether or not a paragraph concludes at the bottom of the textbox.

    4. Actual result
       If a paragraph begins on one textbox and concludes on the next textbox, everything works as it should. However, if a paragraph finishes at… more

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13. InDesign crashes when deleting pages from multiple files

    This doesn't happen on every single file, but it happens probably once a week or so. I will need to delete anywhere from a couple pages to a couple hundred pages in an InDesign file, and when I try to delete those pages, InDesign will freeze and crash.

    The option in Preferences to add pages to the end of the Story Editor is not checked on, so that isn't causing it.

    The issue will persist even if I save the file as an idml and open in older CC versions. Thank heavens I still have my old CS6, because the only solution I have ever found for this issue is to open the idml in CS6, delete the pages, resave, and then open the file in CC 2023 and continue working.

    If that solution isn't viable because the document uses features that weren't available in CS6, then I end up having to recreate the file entirely by copy+pasting the main story over to a new document and then recreating every other element in the original document.

    This costs me anywhere from an hour to several hours of billable work time every week, and I'm sick of it. I should not have to use 10-year-old software to do something basic like delete pages from a document.

    This doesn't happen on every single file, but it happens probably once a week or so. I will need to delete anywhere from a couple pages to a couple hundred pages in an InDesign file, and when I try to delete those pages, InDesign will freeze and crash.

    The option in Preferences to add pages to the end of the Story Editor is not checked on, so that isn't causing it.

    The issue will persist even if I save the file as an idml and open in older CC versions. Thank heavens I still have my old CS6, because the… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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14. After typing values in dialogue boxes, InDesign list panels unusable + Mouse click outside InDesign window not working

    Hi all,
    I have a persistent issue with scrolling some InDesign panel lists such as swatches, font list, font weight.
    After I type any set value on a dialogue box (like font size, transparency, color tone, font spacing etc), some fundamental InDesign panels become unusable: list elements (swatches, fonts etc) slip away from mouse selection like they were anchored to cursor.
    Mouse click outside InDesign window to desktop or other apps also doesn't work.
    Functionality can be restored only by pressing Ctrl+Alt+Canc and then Esc.

    I attach a sample video of the issue:
    1. two panels working correctly (Font panel and Swatches panel);
    2. typing of a random value on a random box (not important which box, the issue appears after any keyboard entering on any dialogue box);
    3. the same panels not working anymore (in the video I am only moving the cursor over them, without pressing any mouse button).

    More details about malfunctioning:

    • Paragraph/Font Style panel list, Glyphs list, Layers/Pages/Links panel lists work correctly.

    • If I set a Font/Paragraph Style: font scrolling and selection on Style Option window works, whereas swatch scrolling and selection has the same issue shown on the attached video.

    I already tried to delete InDesign cache and I also restored default InDesign preferences, but issue recurs.
    I think there could be a conflict between InDesign and hardware/OS settings, here details:

    InDesign version: 18.2.1 (+ ANY earlier CC version. I had identical issues on all previous versions on this pc).
    OS: Windows 10 x64, all updates installed
    PC model: Dell XPS-15 7590
    GPU: NVIDIA GeForce GTX 1650
    Mouse model: Dell WM615 (Bluetooth), drivers updated to last version.

    Thank you

    Hi all,
    I have a persistent issue with scrolling some InDesign panel lists such as swatches, font list, font weight.
    After I type any set value on a dialogue box (like font size, transparency, color tone, font spacing etc), some fundamental InDesign panels become unusable: list elements (swatches, fonts etc) slip away from mouse selection like they were anchored to cursor.
    Mouse click outside InDesign window to desktop or other apps also doesn't work.
    Functionality can be restored only by pressing Ctrl+Alt+Canc and then Esc.

    I attach a sample video of the issue:
    1. two panels working correctly (Font panel… more

    • 

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15. InDesign doesn't export 16 bit grayscale or 48 bit color images

    Tested on version: 20.2 x64

    Dear Adobe Support Team,

    When importing high bit-depth images—such as 16-bit grayscale or 48-bit/64-bit color (TIFF/PSD formats)—into Adobe InDesign, we’ve observed that even when disabling down-sampling and compression, the exported PDF converts these images to 8-bit grayscale or 8 bits per component for color (i.e., 24-bit RGB or 32-bit CMYK), rather than preserving the original bit depth.

    While we understand that limitations may exist within the current Acrobat SDK, it is important to highlight that:

    The Adobe PDF Library SDK (PDFL SDK) explicitly supports the creation and reading of 16-bit image objects in multiple color spaces. (https://opensource.adobe.com/dc-acrobat-sdk-docs/pdflsdk/apireference/index.html)

    The Adobe PDF Print Engine (APPE) now offers native support for high-bit-depth (16 bpc) images.

    Manual replacement of images inside a PDF with 16-bit versions still results in correctly preserved 16 bpc display, confirming that the PDF format itself is not a limitation.

    Given these capabilities within Adobe’s own ecosystem, we kindly request that InDesign be updated to optionally preserve original image bit depth when exporting to PDF, particularly in professional print workflows where tonal fidelity and HDR imaging are critical.

    Please refer to the attached image samples for confirmation and visual reference.

    We appreciate your support and look forward to your guidance on whether this feature can be implemented or if a workaround exists via scripting or SDK.

    Thanks.

    Tested on version: 20.2 x64

    Dear Adobe Support Team,

    When importing high bit-depth images—such as 16-bit grayscale or 48-bit/64-bit color (TIFF/PSD formats)—into Adobe InDesign, we’ve observed that even when disabling down-sampling and compression, the exported PDF converts these images to 8-bit grayscale or 8 bits per component for color (i.e., 24-bit RGB or 32-bit CMYK), rather than preserving the original bit depth.

    While we understand that limitations may exist within the current Acrobat SDK, it is important to highlight that:

    The Adobe PDF Library SDK (PDFL SDK) explicitly supports the creation and reading of 16-bit image objects in multiple color… more

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16. GDI Handles

    Indesign 19.5 x64 does not cleanup GDI Handles on Windows 10 build 19045.4529, version 22H2.

    This only occurs when the feature 'Turn on Overprint Preview' is enabled, and you start scrolling. When you disable that feature, you can scroll again without the GDI Handles being hogged by Indesign. The handles rae, after the feature is disabled, not released.

    A 28 page project, and a scroll up and down trough the project, costed me almost 600 GDI handles, and when I'm at 10.000, Windows just stops serving new ones and Indesign will crash.

    Expected outcome: GDI Handles do either not increase upon scrolling within the 'Overprint preview' function, or they are released once I disable the feature.

    Currect outcome: GDI handles are held by the Indesign.exe process, up and until the 10.000 counter, with as a result that InDesign becomes unresponsive to the Operating System, debuggers cannot be attached anymore and the only option is to just kill it.

    I've recorded my steps and included screenshots of the GDI Handles counter being aggressively moving up when I'm scrolling. However, it is in a ZIP file as how Windows serves them. This is the public link to the file in my Google Drive. It will be there for a few months, then I'll remove it, so please get it before then.
    https://drive.google.com/file/d/1Odb4mlwmdcltkWK0omnpsmPRRm3bkOSe/view?usp=sharing

    If there are any questions of if you do ned more information, please reach out. And let me know when this is fixed.

    Indesign 19.5 x64 does not cleanup GDI Handles on Windows 10 build 19045.4529, version 22H2.

    This only occurs when the feature 'Turn on Overprint Preview' is enabled, and you start scrolling. When you disable that feature, you can scroll again without the GDI Handles being hogged by Indesign. The handles rae, after the feature is disabled, not released.

    A 28 page project, and a scroll up and down trough the project, costed me almost 600 GDI handles, and when I'm at 10.000, Windows just stops serving new ones and Indesign will crash.

    Expected outcome: GDI Handles do either not increase… more

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17. pen tool

    When modifying a container box by adding points with the pen tool, the points wont select individually and the pen changes to the hand tool and will only select the object in the container. At first I thought it might be my Wacom, but the mouse also will not select points as (option pen) or using the point selection tool.

    At the same time when trying to clip an object set to transparency, so an object below can be seen so I can clip around it. The object becomes opaque making the task impossible.

    I am running a the latest updates available an my OS is current with Mojave's latest update.

    Indesign has become unusably slow and I spend 5 times more time watching the beachball of death than getting anything done. My clients don't care, they only know I'm not getting their work done. After 25+ years as a hardcore Adobe Fan, I'm beginning to lose faith, and have had to look at other software for solutions for my company.

    Currently there are almost 1400 serious bugs listed for the current release of Indesign alone listed on the Adobe site. With a constant stream of updates adding more bugs before addressing the existing issues. If this is considered acceptable by Adobe for the sake of my clients and business I must look for other solutions. I'm not a new user. Far from it, and serious bugs making Adobe products unusable for days, and weeks on end has become the norm and not the exception.

    I don't need you programs to "Wipe my Butt" for me, I just need them to work like they used to. When the cloud goes down. Everyone goes down. More care is necessary before a new release.

    Sorry for the harsh words, but in '94 I was an original Beta Tester for PS3 and still have my original copy. I love Adobe!!! Please don't force me to go back to CS6.

    Thanks,
    Rich

    When modifying a container box by adding points with the pen tool, the points wont select individually and the pen changes to the hand tool and will only select the object in the container. At first I thought it might be my Wacom, but the mouse also will not select points as (option pen) or using the point selection tool.

    At the same time when trying to clip an object set to transparency, so an object below can be seen so I can clip around it. The object becomes opaque making the task impossible.

    I am running a the latest… more

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18. Dropshadow > Size is limited to 0-144 points within scripting but you can enter higher numbers manually 0-1000 points

    My understanding is indesign dropshadow effect needs to be updated for the option: size within the dropshadow panel to be able to accept 0 - 1000 points for scripts. You can input higher numbers within the size by doing it manually but not with scripts for whatever reason. It will only accepts 0-144 point or 2 inches within the code.

    1. Indesign CC 2025
    2. Run the attached script a 100 in height image and you'll get the error.
    3. On the dropshadow applied to have the distance 5.0 in and size 5.0
    4. Distance: 5.0 in and Size: 0.0694 in
    5. Script attached.

    I have a script to automatically apply dropshadows and we have a formula where we take the height of the image and multiply that by 5% which gets placed in the Distance and Size. This works for smaller images but when there are larger images the number it puts into the distance works but the size seems to be limited to 2 inches. But if I do it manually it can go up to 13.8889″
    for the size

    I get this error: ERROR in applyDropShadow: Error: Invalid value for set property ‘size’. Expected Unit (0 - 144 points), but received “5.0 in”. 13.8889 in = 1000 points

    //@target "indesign"
    //@targetengine "session"

    function isValidObject(obj) {
    try {
    return obj && obj.isValid;
    } catch (e) {
    return false;
    }
    }

    function applyDropShadowByHeightInInches(obj) {
    if (!isValidObject(obj)) return;

    var doc = app.activeDocument;
    var originalH = doc.viewPreferences.horizontalMeasurementUnits;
    var originalV = doc.viewPreferences.verticalMeasurementUnits;
    
    try {
        // Switch the document to inches.
        doc.viewPreferences.horizontalMeasurementUnits = MeasurementUnits.INCHES;
        doc.viewPreferences.verticalMeasurementUnits   = MeasurementUnits.INCHES;
    
        // geometricBounds => [y1, x1, y2, x2] in INCHES now.
        var bounds = obj.geometricBounds; 
        var heightInches = Math.abs(bounds[2] - bounds[0]); // bottom - top
    
        // 5% of height in inches
        var dropShadowInches = heightInches * 0.05;
    
        // Apply the drop shadow
        var ds = obj.transparencySettings.dropShadowSettings;
        ds.mode     = ShadowMode.DROP;
        ds.angle    = 120;                 // Static angle
        ds.distance = dropShadowInches;    // in inches
        ds.size     = dropShadowInches;    // same as distance
        ds.opacity  = 35;                  // example opacity
        ds.noise    = 2.5;                 // example noise %
        ds.xOffset  = 0;
        ds.yOffset  = 0;
        ds.spread   = 0;
    
    } catch (e) {
        $.writeln("Error applying shadow: " + e);
    } finally {
        // Restore original measurement units
        doc.viewPreferences.horizontalMeasurementUnits = originalH;
        doc.viewPreferences.verticalMeasurementUnits   = originalV;
    }
    

    }

    function main() {
    if (app.documents.length === 0) {
    alert("No open documents.");
    return;
    }

    var doc = app.activeDocument;
    if (!isValidObject(doc)) {
        alert("Active document not valid.");
        return;
    }
    if (app.selection.length === 0) {
        alert("No objects selected.");
        return;
    }
    
    var count = 0;
    for (var i = 0; i < app.selection.length; i++) {
        var obj = app.selection[i];
        if (isValidObject(obj)) {
            applyDropShadowByHeightInInches(obj);
            count++;
        }
    }
    alert("Drop shadow applied to " + count + " object(s).");
    

    }

    main();

    My understanding is indesign dropshadow effect needs to be updated for the option: size within the dropshadow panel to be able to accept 0 - 1000 points for scripts. You can input higher numbers within the size by doing it manually but not with scripts for whatever reason. It will only accepts 0-144 point or 2 inches within the code.

    1. Indesign CC 2025
    2. Run the attached script a 100 in height image and you'll get the error.
    3. On the dropshadow applied to have the distance 5.0 in and size 5.0
    4. Distance: 5.0 in and Size: 0.0694 in
    5. Script attached.

    I… more

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    0 comments  ·  Scripting  ·  Edit…  ·  Delete…  ·  Admin →
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19. Hilfe - PDF in deutsch

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung für diese Problem.

    Weiter habe ich Ihnen noch unseren Mailverlauf aufgeführt.

    Ich danke Ihnen und wünsche ein schönes Wochenende.

    Sehr geehrte/r JAN MOHR,

    E-001348721 wartet auf Ihre Antwort. Bitte antworten Sie auf Ihren Fall, indem Sie unten auf die Fall-ID klicken.
    Der letzte Kommentar zu dem Fall war:
    • Letzter Kommentar:Sehr geehrter Herr Mohr,

    vielen Dank, dass Sie den Adobe-Enterprise-Kundendienst bezüglich Ihrer Anfrage zu "Tutorials offline ansehen" kontaktiert haben.
    Ich habe von Ihnen, auf meine letzte Kontaktaufnahme mit Ihnen, noch keine Rückmeldung erhalten.

    "Wie von Ihnen gewünscht sende ich Ihnen den Link für die Hilfs- PDFs nochmals per Email zu. Sollte sich der Text nicht in deutscher Sprache öffnen, scrallen sie bitte im Bericht bis ganz nach unten und stellen sie dann die Sprache unten links unter "Region ändern/ change region" auf die gewünschte Sprache um.
    In unserem System ist derzeit die von Ihnen gewünschte Option des Herunterladens der Kehrvideos nicht möglich. Daher möchte ich Sie bitten die von mir schon zuvor gesendeten PDF- Hilfsartikel in PDF- Form herunterzuladen, was zumindest ein erster Schritt wäre: https://helpx.adobe.com/de/x-productkb/global/offline-help.html (Verwenden der Offlinehilfe bei Adobe-Produkten)"

    Sollte es möglich sein Ihre Schüler in Klassenumgebungen zu unterrichten, dann wäre das Benutzen eines beaufsichtigten Rechners mit Internetzugang, der die Lehrvideos über einen Beamer an die Wand projeziert eine gute Alternative.

    Hinsichtlich Adobe Programmen, Prozessen und anderen Anliegen haben Sie die Möglichkeit Ihr Feedback direkt unter https://www.adobe.com/products/wishform.html einzusenden. Adobe versucht stets Vorschläge, Wünsche und Empfehlungen unserer Kunden zu berücksichtigen.

    Wir bedanken uns für Ihre Zusammenarbeit und Ihr Vertrauen.
    Mit freundlichen Grüßen,
    Jan
    Adobe-Enterprise-Kundendienst
    Die Falldetails sind wie folgt:
    • Fall-ID: E-001348721
    • Falltitel: Tutorials offline ansehen
    Wir freuen uns darauf, mit Ihnen zusammenzuarbeiten,
    Adobe Enterprise Support Team

    Sehr geehrte/r JAN MOHR,

    Ein Adobe Support Engineer hat neue Notizen zu E-001348721 hinzugefügt.
    • Document bridgereference.pdf attached by Adobe
    Document lightroomccreference.pdf attached by Adobe
    Document acrobatreference.pdf attached by Adobe
    Document indesignreference.pdf attached by Adobe
    Document animatereference.pdf attached by Adobe
    Document aftereffectsreference.pdf attached by Adobe
    Document xdreference.pdf attached by Adobe
    Document premiererushreference.pdf attached by Adobe
    Document dreamweaverreference.pdf attached by Adobe
    Document illustratorreference.pdf attached by Adobe
    Document lightroomreference.pdf attached by Adobe
    In der Zwischenzeit können Sie Ihren Fall anzeigen oder aktualisieren, indem Sie auf die Fall-ID unten klicken.

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung… more

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20. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test machine):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
       Script result (std__string): Done
    

    2) This completes quickly (typically in less than 0.1 seconds):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
       Script result (std__string): Done
    

    3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

    4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

    5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

    6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

    7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

    OTHER COMMENTS

    I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

    I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

    The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test… more

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    1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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