1639 results found

1. New Document Thumbnails

   I don't see the added value of the 'Thumbnails' in the New Document panel.
   Those are rather confusing than functional, since all have the same aspect ratio.
   Won't it be nice when the default icon reflects the actual orientation and aspect ratio?

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   1 vote

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This has been fixed in later versions of InDesign, check the latest version for change.

   —
   InDesign team

2. When Application Frame is Turned Off, News Windows Size Behind GUI/Tools

   I'm one of the many users that doesn't like the Application Frame in either Illustrator or InDesign because I usually like to drag&drop things or switch between applications on my Mac as I work creatively.

   I hate that when a new window is generated (opening a file or creating a new one) it is sized beyond the size of my laptop screen and always BEHIND my docked tools in both Illustrator and InDesign software. Photoshop has the sense not to do this so whats going on with these other tools???

   I have to drag the new window over just to get to a corner and scale it back down to match my work environment every single time. Really frustrating and it seems like such an easy fix. Please, please let's do a little QA for UX and UI on these 2 important tools. I would truly appreciate that and so would a large number of your other user-base, I'm sure.

   I'm one of the many users that doesn't like the Application Frame in either Illustrator or InDesign because I usually like to drag&drop things or switch between applications on my Mac as I work creatively.

   I hate that when a new window is generated (opening a file or creating a new one) it is sized beyond the size of my laptop screen and always BEHIND my docked tools in both Illustrator and InDesign software. Photoshop has the sense not to do this so whats going on with these other tools???

   I have to drag the new window over just to… more

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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3. InDesign opens documents in read only after upgrading to InDesign 2023(18.0)

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
   Older version files open up as “converted” ok
   I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
   If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
   This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
   I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
   If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
   I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
   I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
   It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!

   Indesign CC 2023 version 18.0 Files open as “Read Only”
   As soon as updated, some files have started to open “Read Only” (RO)
   My OS: Windows 10 Pro 10.0.19044 or 21H2
   PC Desktop
   I am working remotely through a VPN to a server IP address
   I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so… more

   25 votes

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   13 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been resolved in the latest version of InDesign - InDesign 18.4

   Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

   
   

   --

   Adobe InDesign team

4. Unable to package files - program freezes creating IDML

   Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.

   Windows 10 - 1809 17763.437

   16 votes

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   19 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   Thanks

5. NEW DOCUMENT DOES NOT APPEAR AFTER LEAVING DOCUMENT SETUP

   WHEN CREATING A NEW DOCUMENT VIA THE UPDATED DOCUMENT SETUP DIALOG, NO DOCUMENT APPEARS AFTER CONFIRMING CHOICES. PRESSING COMMAND-N TO CREATE A SECOND DOCUMENT MAKES THE FIRST DOCUMENT WINDOW APPEAR UNDER THE NEWLY OPENED DOCUMENT SETUP DIALOG.

   2 votes

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   0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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6. Can't Duplicate multiple Page with Alt + Drag and place them in a specific place just moves to bottom

   This used to work but the past years updates have stopped this function, again another thing that worked removed! You used to be able to shift click on a few pages in the pages panel then alt drag them and place them ANYWHERE in the document, sometimes i liked them straight underneath current pages but now for some unknown reason its doesn't allow me to do this with more than one page? when you try to move the selected pages nothing happens and the pages are just duplicated at the end of the document not very helpful with a 100 page document why has this been removed?

   This used to work but the past years updates have stopped this function, again another thing that worked removed! You used to be able to shift click on a few pages in the pages panel then alt drag them and place them ANYWHERE in the document, sometimes i liked them straight underneath current pages but now for some unknown reason its doesn't allow me to do this with more than one page? when you try to move the selected pages nothing happens and the pages are just duplicated at the end of the document not very helpful with a 100… more

   3 votes

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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7. Cursor not accurate when moving objects

   Cursor not accurate when moving objects. Clicking and dragging on an object to move it (text window or image) transports it away - to the left and down the page - from where I am trying to place it.

   2 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Cant move objects on second monitor

   Cant move objects on second monitor
   So i use a laptop usually and things are normally fine. however for some reason now all objects on my second monitor is not moveable. i can click on the object and when i attempt to move it theres a red circle icon. if i move the indesign window to my main screen everything is moveable and the problem only happens on the 2nd monitor. I've tried reseting preferences, nothing is locked.
   I am using the latest version of indesgn

   4 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. [ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
   %%[ Warning: PostScript error. No PDF file produced. ] %%

   it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

   My print settings are in the text file attached to this post

   Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
   I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

   indesign 14.0.1
   Windows 7 version 6.1
   printer : Adobe PDF

   Here is the error log :

   %%[ ProductName: Distiller ]%%
   %%[Page: 1]%%

   %%[ Error: invalidrestore; OffendingCommand: restore ]%%

   Stack:

   -save-

   %%[ Flushing: rest of job (to end-of-file) will be ignored… more

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   21 votes

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   27 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   We have been able to reproduce the issue and it is currently under investigation.

   Customers facing similar issue, please share the document with santalwa@adobe.com

   Regards
   InDesign Team

10. [Variable fonts] Axis committal doesn't stick

    When using a variable font, and changing an axis’s value via the text box, it doesn't stick when the menu is Escaped. However, the value does stick when it is escaped if it was committed via slider.

    To reproduce:

    1. Set some text in a text box.
    2. Open the Character Panel.
    3. Choose a variable font.
    4. Go into the variable font value settings via the button to the bottom right.
    5. Change a value in the text box.
    6. Hit Enter to commit. (Shouldn't really be necessary and doesn't seem to have effect anyway).
    7. Hit Escape to get rid of the slider pop-up.

    Problem:
    Font snaps back to it's original state.

    Workaround:
    Hit Command + Z to undo it to its last committed state, your desired axis value.

    Repeat the above steps using only sliders, and the problem doesn't occur.

    See screen-recording attached.

    When using a variable font, and changing an axis’s value via the text box, it doesn't stick when the menu is Escaped. However, the value does stick when it is escaped if it was committed via slider.

    To reproduce:

    1. Set some text in a text box.
    2. Open the Character Panel.
    3. Choose a variable font.
    4. Go into the variable font value settings via the button to the bottom right.
    5. Change a value in the text box.
    6. Hit Enter to commit. (Shouldn't really be necessary and doesn't seem to have effect anyway).
    7. Hit Escape to get rid of the slider pop… more

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    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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11. InDesign 2021: Application Frame

    Set the application to not separate and hide document window from the Application Frame.

    1 vote

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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12. Embedding links won’t work, if you do not inbed each links manually

    If you choose multiple pictures in your links-panel and click “embedding all instances”, it does show the “embedded in document”-icon, but this is a false information. It only works, if you embed every image individually after selecting one by one image.

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    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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13. InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"

    1. Version InDesign 13.1
       Testing Windows 10(1709) and macos 10.13.4, same results

    2. Steps
       1 Execute InDesign 13.1
       2 Show "Margins and Columns" Dialog (Application Default)
       3 Click "OK" button

    3. Expected result
       Crash InDesign

    4. Actual result
       Don't crash

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

14. Not able to work on more than one document in InDesign 2020 on Windows 10

    Folks,
    Please vote if you have the same issue:

    I can't work anymore on more than one packaged doc containing 'Document fonts' folder in each package in InDesign 15.1.1.
    Moving frames, selecting text in the frames or switching between two (blank) docs causes an unacceptable huge delay what makes efficient work impossible.

    Performance got worse and worse since 15.02 / 15.03 / 15.1 already. Removed ID completely, as well any plug-ins or font management software. Bug occurs on three independent Win10 machines using 15.1.1.
    I'm currently working on ID 15.01 which is the only version I can work in still fluently.

    Temporary solution:
    Renaming or moving one of the 'document fonts' folders enables fluent work on the fly, hiding control panel in ID too. As soon ID accesses fonts in the document fonts folder the issue occurs, no matter what font is used.
    Definitely located that the bug is related to this folder only.

    Please replicate on your end creating two new packaged files.

    Posted the topic in Adobe community forum already:
    https://community.adobe.com/t5/indesign/not-able-to-work-on-more-than-one-document-in-indesign-2020-on-windows-10/m-p/11238594?page=1#M192146

    Adobe already assisted in a remote support session:
    Resetted ID prefs and repaired all Microsoft Visual C++ files 2012-2019 without results.

    Thanks
    Regards

    Folks,
    Please vote if you have the same issue:

    I can't work anymore on more than one packaged doc containing 'Document fonts' folder in each package in InDesign 15.1.1.
    Moving frames, selecting text in the frames or switching between two (blank) docs causes an unacceptable huge delay what makes efficient work impossible.

    Performance got worse and worse since 15.02 / 15.03 / 15.1 already. Removed ID completely, as well any plug-ins or font management software. Bug occurs on three independent Win10 machines using 15.1.1.
    I'm currently working on ID 15.01 which is the only version I can work in still… more

    2 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. version 18.4

    In version 18.4 the character window does not show the content, it is empty.

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    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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16. Pasteboard not centered in layout view

    I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I need to work on, on the right side. My only work arounds are to detach and move the tool panels, or zoom in enough that panel doesn't cover up my spread, or make a giant pasteboard so that there is enough extra room on the right side. All of which are annoyances that 'bug' me. ;-)

    I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what… more

    3 votes

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    8 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve not heard of this one before.
    Could you show us a screenshot (sharewithid@adobe.com)?

    Thanks,
    Adobe InDesign team

17. button value

    Broken in 18.3 and 19.5: Non-ASCII text in the "Button Value" field in the "Buttons and Forms" panel fails to export to interactive PDF.

    To reproduce this issue:
    1) Create a radio button
    2) Add non-ASCII text to the "Button Value" field
    3) Export to Interactive PDF
    4) Look at the mouseover tooltip and see that the Button Value has lost any glyphs beyond U+00FF.

    I've attached a PDF file demonstrating the issue.

    • 

    2 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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18. Ctrl + Tab Keyboard Shortcut Bug

    I tried to assign "Ctrl"+"Tab" to "Window Next" (to get the same shortcut as OS-default) but Indesign seems not to do anything when hitting this shortcut. When assigning other shortcuts to the same action it works.

    2 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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19. Windows Warning Beep

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then. I used the alt+ctrl+shift Preference Reset. Didn't work. I uninstalled and reinstalled. Same problem. I turned off Windows Sounds, and the problem goes away. Turned it back on, the problem returns.

    I checked Photoshop and Lightroom Classic, and there is no problem there. I tried turning off some processes in my computer, same problem. I went to Computer Management > Event Viewer > Application and got:

    Fault bucket 1334028517675203336, type 5
    Event Name: RADARPRELEAK_64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: InDesign.exe
    P2: 18.0.0.312
    P3: 10.0.19044.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \?\C:\Users\Admin\AppData\Local\Temp\RDR6FCC.tmp\empty.txt
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FDC.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FFD.tmp.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER701A.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7059.tmp.txt

    These files may be available here:

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 2ba13e2b-c392-49cb-a844-f93d0c6cb11c
    Report Status: 268435456
    Hashed bucket: 32bc6889b005b2ced2836bde6c457b08
    Cab Guid: 0

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then.… more

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20. Translation typo

    Your missing a capital on the "commentaires" option in the French translation of window menu

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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —
    Adobe InDesign Team