1820 results found

1. Indesign 13.1 x64 (PC), Cell styles, Ignore option not working

   I can't get the "Ignore" option to work when setting up cell styles, I've had it working on previous versions, but now it won't stay (it needs to show in the rule type and colour setting selector panel but when I select "Ignore" nothing shows in the panel - it needs to display the "Ignore" setting). An example of when you might use it is if you've set up a table with various cell styles, eg header row, thin underlines, thick underlines and a table end rule and then want to apply a tint panel to all, or some of one or more columns without changing any of the rules applied using other cell styles (Annual Reports are documents where you would like this to work)
   It's a very handy feature that doesn't seem to work any more.
   Thanks,
   Peter

   I can't get the "Ignore" option to work when setting up cell styles, I've had it working on previous versions, but now it won't stay (it needs to show in the rule type and colour setting selector panel but when I select "Ignore" nothing shows in the panel - it needs to display the "Ignore" setting). An example of when you might use it is if you've set up a table with various cell styles, eg header row, thin underlines, thick underlines and a table end rule and then want to apply a tint panel to all, or some of… more

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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2. incopy

   I am using InCopy v. 20.0 with DropBox. When I open a document, changes that other teammates have made to items in the Assignments panel have not automatically updated like they used to. This is a new issue with the most recent update. Prior to the update, when I opened a file, any changes by myself or other people have updated automatically, but now I have to manually update each one in the Assignments panel. Is there a fix or a setting change that can address this?

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. SAVE

   I’m using version 20.2 in English. I open a document, make changes and save. The SAVE AS window opens and tries to save without success. I need to save in another location and replace from the desktop. The translated window is this:
   Unable to save the document. The document may be open in other applications. Close any other applications and try again, or use Save As to save it as a new document.

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4. Serious GREP style bug: ampersands

   Hi, InDesign team.

   I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

   STEPS TO REPRODUCE:

   Create a simple GREP style as part of a paragraph style.
   The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
   Make enough other GREP styles that you need to scroll in the window to see them all.
   Close the paragraph style window and reopen it.
   Scroll through the list of GREP styles.
   When you scroll, you will see that "&" has become "&&."

   HERE ARE OTHER DESCRIPTIONS OF THIS ISSUE:

   https://community.adobe.com/t5/indesign/ampersand-gets-doubled-in-grep-style/td-p/10329693?page=1

   https://community.adobe.com/t5/indesign/self-propagating-ampersands-in-grep-in-a-paragragh-style/td-p/5881764?page=1

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36196819-paragraph-style-grep-functions-are-unreliable

   I believe I have gotten around the bug by using the Unicode value for an ampersand, but this is not ideal. I need to be able to trust that the GREP style implementation is solid.

   Thank you.

   Hi, InDesign team.

   I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

   STEPS TO REPRODUCE:

   Create a simple GREP style as part of a paragraph style.
   The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
   Make enough other GREP styles that you need to scroll in the window to see them all.
   Close the… more

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting. We’ll review this shortly.

   —
   Adobe InDesign team

5. toolbar missing

   The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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6. scroll arrows missing

   Here is a new bug in InDesign 2022
   This bug didn't exist in InDesign 2019
   Here isi it :
   In OBJECT menu > Object's layers options :
   The small window doesn't have scroll arrows anymore. They are very usefull to scroll the list screen per screen.
   Now, ther is only a vertical scroll cursor and it isn't precise at all : impossible to use with a list of 40, 50 layers.

   The window should be resizable too please.
   Thank you for reading

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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7. "Edit Page Size" drop down list; each entry duplicated

   When using the "Edit Page Size" button/drop down on the Pages panel, the list of page sizes has begin showing duplicate entries, and I'm not sure why. It seems to have started out of nowhere.
   To select an item in the list, you can see in the screenshot that each entry is doubled, and sometimes the "top" item is the correct one to click, other times it is the "bottom" item. In each pairing, one of them does nothing when selected.
   I've attached an image to show what I mean.

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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8. toolbar missing

   The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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9. Share for Review Unreliable

   I love the share for review function, however it is proving too unreliable to be used in a professional setting.

   Here are the issues that my team and I encountered on a regular basis:

   Review comment window is blank
   Updating sharing link freezes program
   Review page in browser won't load (spinning circle of death)
   Document in browser glitches and jumps around when trying to navigate
   

   These are pretty serious issues that need to be resolved. I like the innovation, but in order to make it part of our process, reliability is the most important aspect.

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   1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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10. story editor

    Using Indesign 17.2 on x64 PC. Brand-new machine with fresh install.

    To reproduce the issue open the story editor then close it.

    Expected result: The story editor closes and I can resume working in the main document window immediately.

    Actual result: When I close the story editor, the window disappears but all the tools on the toolbar, except the text tool, remain greyed out and I can't do anything in the main document for around 30 seconds.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off all plug-ins
    - Turned off all preferences related to instant rendering of image, type, previews
    - Turned off pre-flight
    -Turned off type previews, variable characters, etc
    -Display is set to typical (although, it happens in FAST as well)

    Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned… more

    26 votes

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    10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

    We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

12. zoom with touchpad windows

    I would like you to make it possible to zoom with the fingers on the touchpad in Windows. It works in illustrator, but not in Indesign, at a PC, in Windows (only on Mac). Could you make this possible? It gives so much better control over the working process

    3 votes

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13. Microsoft Surface Laptop vergrößert alle Bedienelemente von InDesign weil InDesign denkt, es wäre ein Tablet (wegen dem Touch Panel)

    Ich benutze ein Microsoft Surface Laptop 7 mit Qualcomm Plus ARM-Prozessor und die BETA-Version von InDesign. Beim Starten geht InDesign sofort in eine Touch-Oberfläche, weil es das Surface Laptop, das auch ein Touch-Display hat, fälschlicherweise als Tablet interpretiert. Dadurch sind alle Elemente um den Faktor ca. 500 vergrößert, so dass man keine Bedienelemente mehr erreichen kann und das lässt sich auch nicht abschalten. Ich habe eine KI gefragt, wie man das lösen könnte, aber alle Versuche scheiterten leider. Aus diesem Grund kann ich InDesign auf meinem neuen Surface Laptop nicht nutzen, obwohl ich es mir genau dafür für unterwegs gekauft hatte.
    Könnten Sie bitte die Beta-Version von Indesign auch an das Surface Laptop von Microsoft anpassen, so dass es damit als ganz normales Laptop per Maus nutzbar ist?
    Am besten wäre noch, wenn aus der Beta-version eine richtige Version für ARM-Prozessoren werden könnte.

    Vielen Dank und viele Grüße

    Ich benutze ein Microsoft Surface Laptop 7 mit Qualcomm Plus ARM-Prozessor und die BETA-Version von InDesign. Beim Starten geht InDesign sofort in eine Touch-Oberfläche, weil es das Surface Laptop, das auch ein Touch-Display hat, fälschlicherweise als Tablet interpretiert. Dadurch sind alle Elemente um den Faktor ca. 500 vergrößert, so dass man keine Bedienelemente mehr erreichen kann und das lässt sich auch nicht abschalten. Ich habe eine KI gefragt, wie man das lösen könnte, aber alle Versuche scheiterten leider. Aus diesem Grund kann ich InDesign auf meinem neuen Surface Laptop nicht nutzen, obwohl ich es mir genau dafür für unterwegs gekauft… more

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14. Interactive elements do not export to interactive PDF

    Version - Adobe Indesign CC
    2015.3 Release
    11.3.0.34 Build
    operating on Mac OS X El Capitan, Version 10.11

    Steps to reproduce issues:

    Create a new document with a double-page spread in Indesign.
    Import four images into document and arrange on spread.

    Import a shape into Indesign that will be assigned as a pop up box that will appear above Image 1 when rolled over, and place shape next to Image 1.
    Place some text (e.g. "Image credit') on top of shape and group text with shape.
    Open Buttons and Forms dialogue box:
    - Convert group to a button.
    - Set 'Name' as: Pop up 1.
    - Check box to turn 'Hidden until triggered' on.

    Select Image 1 which will be the trigger image for Pop up 1.
    Open Buttons and Forms dialogue box:
    - Convert Image 1 to a button.
    - Set 'Name' as: Image 1
    - Select 'Event: On Roll Over'.
    - Add a new action: 'Show/Hide Buttons and Forms'.
    - Set 'Visibility': select Pop-up 1 from list and set visibility as 'show'. Set visibility for 'Image 1' itself to 'ignore'.
    - Appearance: [Normal] is selected.

    • Select "Event: On Roll Off'.
    • Add a new action: 'Show/Hide Buttons and Forms'.
    • Set 'Visibility': select Pop-up 1 from list and set visibility as 'hide'. Set visibility for 'Image 1' itself to 'ignore'.
    • Appearance: [Normal] is selected.

    Repeat above steps for Images 2, 3 and 4.
    Export as interactive PDF.

    Actual result: 3 out of four of the images will trigger a pop up box when rolled over in the Interactive PDF as exported from Indesign. The fourth image does not trigger its assigned pop up box. The settings are exactly the same for all four images and pop up boxes. The shapes for the pop-up boxes are each imported separately, not copied and pasted. Sometimes none display, sometimes all, sometimes half. I cannot depend on this feature to work correctly.

    Expected Result: Each of the four images will trigger a hidden separate pop up box for its corresponding image when rolled over and the pop-up box will revert to being hidden when the image is rolled off.

    Version - Adobe Indesign CC
    2015.3 Release
    11.3.0.34 Build
    operating on Mac OS X El Capitan, Version 10.11

    Steps to reproduce issues:

    Create a new document with a double-page spread in Indesign.
    Import four images into document and arrange on spread.

    Import a shape into Indesign that will be assigned as a pop up box that will appear above Image 1 when rolled over, and place shape next to Image 1.
    Place some text (e.g. "Image credit') on top of shape and group text with shape.
    Open Buttons and Forms dialogue box:
    - Convert group to a button.
    - Set… more

    1 vote

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15. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There appears to be an issue with security permissions or a compatibility issue with the latest Windows 10 build.

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the… more

    20 votes

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    23 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for patience while we were investigating into the root cause of the issue.
    During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

    Please find below steps to whitelist the application:
    1. From the Enforce console select System > Agents >Application Monitoring.
    2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
    Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
    3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
    4. Click on save and verify the application in the list of monitoring activities is unchecked.
    5. After making these changes, test the whitelisted application to see if the issue is resolved.

    Regards,
    InDesign Team

    Hello All,

    Thank you for patience while we were investigating into the root cause of the issue.
    During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

    Please find below steps to whitelist the application:
    1. From the Enforce console select System > Agents >Application Monitoring.
    2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
    Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
    3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
    4. Click on save and verify the application in the list of monitoring activities is unchecked.
    5. After making… more

16. V 20.0 Bugs

    Text box content disappearing. Only will reappear after box is moved or typed in. Some content may appear and some will not be visible until box is moved again. This happens often when typing or deleting text.
    Also, now I only have 2 undos. History only shows two items.
    Just updated to 20.0 and these issues occurred right after. Please fix!

    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  Adminansjain (Admin, Adobe InDesign) responded

    We will need more info on this, is this happening with all documents or with some specfic documents.

    Does this happen after creating or opening documents or both?

    What are the steps you have performed which are not there in History?

17. Linked Images Disappearing/ InDesign Files Opening as Read-Only

    Good morning!

    After my computer updated to Monterey 12.3.1, the linked images in InDesign files (indd) turn black or static or with colored stripes like bad reception on an old TV. The link panel did not show a broken link but I had to manually relink all the files. I've tried reinstalling InDesign and going back to an earlier version of InDesign. All to no avail.

    A second problem that occurred is that InDesign files would only open as read only. When I tried to resave it said that someone had them checked out or I didn't have permissions to the file. I am not working off a server, but I am working off an external hard drive. I checked the permissions on the folders and everything is set read/write for me.

    I'm stumped. :) I'm working on M1 iMac, OS 12.3.1 and InDesign 17.2.1

    Good morning!

    After my computer updated to Monterey 12.3.1, the linked images in InDesign files (indd) turn black or static or with colored stripes like bad reception on an old TV. The link panel did not show a broken link but I had to manually relink all the files. I've tried reinstalling InDesign and going back to an earlier version of InDesign. All to no avail.

    A second problem that occurred is that InDesign files would only open as read only. When I tried to resave it said that someone had them checked out or I didn't have permissions to… more

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    5 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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18. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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19. Cannot recognize/package .ai files from .indd files linked to another .indd file

    See this forum post:
    https://community.adobe.com/t5/indesign/is-it-possible-to-package-an-indesign-document-that-has-linking-indesign-documents/m-p/11629673?page=1#M405575

    When linking to another .indd file, and then creating a package, the package will include .psd, .jpg and .png files from the linked .indd file. However, it appears that .ai files are not recognized in the main file's link panel and are not packaged. The other non-.ai links to the sub-file's assets are included in the main file's links panel as well.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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20. Applying a different swatch not always working (bug?)

    It happens every now and then that changing the color of text by selecting the text with the text tool and clicking on the desired swatch does not change anyting. You can select the desired color, but the text color stays the same. It does not seem to be document related and is not always happening. If you use the color picker to select a random color from the document, the problem disappears. You can find more comments and examples on this issue in the Support Community: https://community.adobe.com/t5/indesign/can-t-change-colors-from-the-swatch-panel/m-p/11859690
    At this moment I am running ID CC 16.1 on a fully updated 'heavy duty' Windows 10 pc of 2 years old. I cannot reproduce the issue at the moment, because it does not happen all the time and I am currently not experiencing problems (a few days ago I did though, but had no time for posting).

    It happens every now and then that changing the color of text by selecting the text with the text tool and clicking on the desired swatch does not change anyting. You can select the desired color, but the text color stays the same. It does not seem to be document related and is not always happening. If you use the color picker to select a random color from the document, the problem disappears. You can find more comments and examples on this issue in the Support Community: https://community.adobe.com/t5/indesign/can-t-change-colors-from-the-swatch-panel/m-p/11859690
    At this moment I am running ID CC 16.1 on… more

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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