679 results found

1. Sporadic, haphazard emboldening of footer font on document pages

   Adobe InDesign v17.0.1
   2020 Mac Mini, Apple M1 chip, 16 GB memory
   macOS: Big Sur, V11.5.2

   I have a multipage document with a folio and page number in the footer. The footer text is a regular weight Helvetica Neue LT Std (OT) font, and the folios (page numbers) are bold; the bold is nested into the paragraph style for the footers with a GREP designation. The footer text boxes are NOT active on the pages but are linked to the parent pages. Expected result: all footers match the font weight of the footer in the parent page to which they’re linked, defined by the paragraph style.

   Actual result: Sporadically and haphazardly, the entire footer on one page will be bold; this appears, disappears, and reappears while scrolling through the document. I closed the document, quit InDesign, and reopened the document, and found that the issue appeared on a different page. The problem is that it's also showing up when exporting a PDF. This is a big issue, because I don't want this printing—and never know where it will show up.

   Adobe InDesign v17.0.1
   2020 Mac Mini, Apple M1 chip, 16 GB memory
   macOS: Big Sur, V11.5.2

   I have a multipage document with a folio and page number in the footer. The footer text is a regular weight Helvetica Neue LT Std (OT) font, and the folios (page numbers) are bold; the bold is nested into the paragraph style for the footers with a GREP designation. The footer text boxes are NOT active on the pages but are linked to the parent pages. Expected result: all footers match the font weight of the footer in the parent page to which… more

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2. Adobe Fonts wont load

   Hello,

   While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

   Attached please find a screen grab of the issue.

   I'd love an assist if possible.

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3. Activated Fonts Don't Load

   I created a graphic with Minion Pro Bold font but when I reopen the file to do more work a pop up window says I need to activate the Bold. Only when I shut down the software and reopen it after activating does the Bold font appear as originally designed. This happens over and over and seems like an unprofessional bug in the software.

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4. Printing Documents with VFs directly from InDesign is broken, need to export to PDF first

   Hello support team!
   We at Dalton Maag noticed that we couldn't print documents containing variable fonts directly from InDesign 16.3 on macOS Big Sur. Export to a PostScript file produces a broken file. The document needs to be exported to PDF first. We found this issue on our client font but managed to reproduce it with Source Serif VF from https://github.com/adobe-fonts/source-serif/releases/tag/4.004R.

   I sent the following files to Josh Hadley at Adobe:

   • A ZIP containing test documents, a broken exported PostScript file and a correctly exported PDF file
   • An AVI showing how we tested
   • A JPG showing what comes out of the printer

   We have found one "fix" or "workaround" for this: go into the print settings, "Graphics", and select font subsetting. maybe InDesign should do that by default.

   Thank you for looking into this :)

   Hello support team!
   We at Dalton Maag noticed that we couldn't print documents containing variable fonts directly from InDesign 16.3 on macOS Big Sur. Export to a PostScript file produces a broken file. The document needs to be exported to PDF first. We found this issue on our client font but managed to reproduce it with Source Serif VF from https://github.com/adobe-fonts/source-serif/releases/tag/4.004R.

   I sent the following files to Josh Hadley at Adobe:

   • A ZIP containing test documents, a broken exported PostScript file and a correctly exported PDF file
   • An AVI showing how we tested
   • A JPG showing… more
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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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5. Text Variables using Running Headers don't show up in Table Header Rows when table is threaded across multiple pages

   I have a table running across multiple pages. In the Header row I want to have a Text Variable using Running Header to pull the text using a particular paragraph style. The text variable doesn't show up. If I unthread the table so it's just a single frame, it appears.

   My workaround is to unthread to one frame, convert the text variable to text, then rethread. It works if I do this at the end, but defeats the purpose of using them if customer wants last minute edits.

   2 votes

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6. Opening a file with missing fonts freezes InDesign

   Opening a file that has missing fonts freezes InDesign for a minute or so. Every document with missing fonts does this. If I manually activate the font and then try opening the same document again, there is no freeze.

   InDesign 17.2.1, macOS Monterey (latest)
   My coworker is on Catalina and has the same freeze too.

   9 votes

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

   Please update to this version to get the fix.

   --

   Adobe InDesign team

7. Running Header Variable (First in Page)

   Missing TextVariable values (First on Page) in Running Heads

   Adobe Indesign 13.1 version.
   MacOs 10.13.4

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8. Adobe Fonts messes with installed/added fonts

   Indesign 2022 and 2024, Windows 10.
   Steps to reproduce:
   1. With "Adobe Fonts" not activated in the Cloud client, add fonts to Indesign's \Fonts folder and start. Good example font: Roboto. The is a truetype font from Google.
   2. Use any of the added fonts in a document and save. Close the document
   3. Activate Adobe Fonts in the cloud client and restart Indesign. In case any of the added fonts is also available on Adobe Fonts, they're overridden by the cloud font, as the symbol in the font list (Type menu), next to the font, changes once you open Indesign the next time. In my case it was Roboto which then had a cloud symbol next to it.
   4. Open the document again to find text now marked in red because of a missing font. I had to find out that the added Roboto font from Google and the Roboto font from Adobe are not the same. ID would now marked the added font as missing, because it changes its name to "Roboto (TT)".

   The only solution would then be to deactivate Adobe Fonts again.

   Indesign 2022 and 2024, Windows 10.
   Steps to reproduce:
   1. With "Adobe Fonts" not activated in the Cloud client, add fonts to Indesign's \Fonts folder and start. Good example font: Roboto. The is a truetype font from Google.
   2. Use any of the added fonts in a document and save. Close the document
   3. Activate Adobe Fonts in the cloud client and restart Indesign. In case any of the added fonts is also available on Adobe Fonts, they're overridden by the cloud font, as the symbol in the font list… more

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9. Font list on wrong side of scree

   Hi all. I have no idea what happened. I have Indesign 15.0.2 x64.
   I have been working in Indesign daily and this morning, all of the sudden things seem all jacked.

   Mainly, which I cannot figure out, the font list for years has been on the left hand side of the screen when working with the text tool. Today it is on the right side of the tool bar. I reset to my preferred workspace, nada. I selected Essentials Classic and same.

   What happened and how do I put it back? Essentials Classic should not have a different layout. InDesign has been one way for ever and now? There is no way this was changed so I am hoping someone can tell me how to change it back. I have restarted the program, computer, reset workspaces. It doesn;t seem like you can reorder so PLEASE HELP!

   Thanks!

   Hi all. I have no idea what happened. I have Indesign 15.0.2 x64.
   I have been working in Indesign daily and this morning, all of the sudden things seem all jacked.

   Mainly, which I cannot figure out, the font list for years has been on the left hand side of the screen when working with the text tool. Today it is on the right side of the tool bar. I reset to my preferred workspace, nada. I selected Essentials Classic and same.

   What happened and how do I put it back? Essentials Classic should not have a different layout. InDesign… more

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10. Fonts only showing in drop down, cannot type them directly in

    InDesign 18.5

    Issue:
    Highlight text
    Click on the font Window (mine is displayed on right)
    begin to type in installed or adobe font, font does not populate

    When I type in a font, I expect to be able to populate it

    Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

    screenshot 1: Trying to type in LTC Bodoni 175 but it stops at the L
    Screenshot 2: Trying to type in Battery but it stops at Battshion

    InDesign 18.5

    Issue:
    Highlight text
    Click on the font Window (mine is displayed on right)
    begin to type in installed or adobe font, font does not populate

    When I type in a font, I expect to be able to populate it

    Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

    screenshot 1:… more

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11. [INDD 2020 and 2021] Document fonts folder does not work with fonts for placed SVGs

    Provide a font file with the Document fonts folder for a placed SVG graphic where the font is not embedded.
    RESULT: InDesign will not use the font for rendering text with the placed SVG graphic.

    ALSO: Even if the font is installed for ALL USERS in the system on Windows 10 InDesign will not package the font that is needed with the placed SVG graphic.

    One cannot be sure what fonts are needed with placed SVG graphics. When InDesign documents are saved, closed and re-opened, Preflight and Type > Find Fonts… will not show them.

    The only check you can do:
    Export the document to IDML. Open the IDML file as document.
    Then Preflight will show a needed font inside a placed SVG graphic and Preflight could flag it if it is missing.

    Well: The missing font installed in the Documents fonts folder could even block InDesign to access the same font that is installed for all users with:
    C:\WINDOWS\Fonts\

    To solve the issue you have to do THREE things:
    [1] Move the needed font for the placed SVG file out of the Document fonts folder
    [2] Install the font for ALL USERS
    [3] Quit and restart InDesign, only then open the document again. Otherwise you get a situation where the font could show as missing if it used in a text frame elsewhere in the document like [Lemon], but is rendered correctly in a text frame. And still rendered substituted with Arial in the placed SVG graphic. See screenshot: "NoAccessToFont-EvenWhenInstalledFor-AllUsers.JPG" in my test files one can download from my Dropbox account:

    SVG-from-AI-Placed-16.4.0.51-DocumentFontsFolder.zip

    https://www.dropbox.com/s/jjsjrsf2n5k81v0/SVG-from-AI-Placed-16.4.0.51-DocumentFontsFolder.zip?dl=1

    Regards,
    Uwe Laubender
    ( ACP )

    Provide a font file with the Document fonts folder for a placed SVG graphic where the font is not embedded.
    RESULT: InDesign will not use the font for rendering text with the placed SVG graphic.

    ALSO: Even if the font is installed for ALL USERS in the system on Windows 10 InDesign will not package the font that is needed with the placed SVG graphic.

    One cannot be sure what fonts are needed with placed SVG graphics. When InDesign documents are saved, closed and re-opened, Preflight and Type > Find Fonts… will not show them.

    The only… more

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12. ZWJ removed from text variable or TOC "Title"

    Currently using InDesign CC 2021 [ same issue in previous version/s]

    I am working on a SINHALA document and has running headers based on paragraph styles. The ZWJ in the "p-style text" gets omitted in the running header output:
    ක්‍රියා -> ක්රියා

    b:
    The same issue occurs when "ක්‍රියා" is placed TOC" Title block outputs "ක්රියා"

    2 votes

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    0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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13. InDesign Script - find/replace - store in a variable what is in "find what", "find format"

    Tested in InDesign, any from CC to CC2020.

    I was needed a script which can store whatever is there in one or more variables the following:
    - the format from "find format",
    - the format from "change format".
    The code below doesn't works if the paragraph (character) style is in a group style.

    var currFindPrefs = app.findGrepPreferences.properties;
    var currChangePrefs = app.changeGrepPreferences.properties;
    //do something
    //reset preferences
    app.findGrepPreferences.properties = currFindPrefs;
    app.changeGrepPreferences.properties = currChangePrefs;
    The variables can't store the style that are in group styles.
    Only those that are outside of any group.

    Please see attached Image.
    Thanks!

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    3 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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14. Adobe Fonts Not Activating

    Seems like InDesign is having a hard time connecting to the Adobe Font Library, when I try to activate fonts it is never successful and shows an error, same happens when I go onto the web page to activate.

    InDesign 15.0.3
    Font: Eurostile
    macOS Mojave 10.14.6

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    2 votes

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15. Font outlined when exporting to pdf

    When I export to pdf and open the document in Acrobat, I have no issues with fonts. But, if I want to open the file in Illustrator (we have a special procedure to add the pdf file to one drawing in iIllustrator), I get this alert: To preserve appearance, some text has been outlined. When I checked the Background tasks in InDesign, it gives me the following alert - image attached.
    We have the copyrights on fonts. Glyphs are mentioned in the alert, but not all of them are outlined. Using CC 2018 13.1

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    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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16. Preview 'glitching' when changing fonts in text blocks

    Had this problem in 17.2 but still occurring even now I've upgraded to 17.3.
    Working on a Mac Mini macOS Monterey 12.5.1

    If I make any changes within a text block (weight, style or actual font) the selected text will 'glitch' and does not refresh properly when I'm choosing a font or different weight of the same font, causing issues with visibility and layout. It only corrects itself when I click off the text block, either onto the dashboard or another section of the design. This isn't ideal when I'm making design decisions as it impairs layout and aesthetics.

    This did not occur when I was working in 2021. Only since using 2022.

    Below screengrabs show:
    1. Text block with placeholder text (normal)
    2. A font change (text selection glitching when font has been changed).
    3. A font weight change (text selection glitching when font weight has been selected)

    Had this problem in 17.2 but still occurring even now I've upgraded to 17.3.
    Working on a Mac Mini macOS Monterey 12.5.1

    If I make any changes within a text block (weight, style or actual font) the selected text will 'glitch' and does not refresh properly when I'm choosing a font or different weight of the same font, causing issues with visibility and layout. It only corrects itself when I click off the text block, either onto the dashboard or another section of the design. This isn't ideal when I'm making design decisions as it impairs layout and… more

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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17. Converting a text URL to a hyperlink removes the instances of the text variables!!!

    1. All InDesign versions
    2. Create a URL that includes Text Variable instance
    3. URL looks and prints correctly,
    4. but hyperlink is wrong: there are no text variables values in it.

    It is obvious that URLs are convenient to generate from text variables. Especially if there are thousands of them!
    This would be a phenomenal solution not only to our problem, but...

    Instead of substituting the values ​​of text variable instances, nothing is replaced (empty strings instead of text variable instances), and the hyperlink (which looks and prints correctly in the text) is generated as invalid!
    We need to create and maintain a script to fix incorrectly generated hyperlinks, but this drawback could be solved at the highest level - just add text variable processing to the hyperlink converter!

    1. All InDesign versions
    2. Create a URL that includes Text Variable instance
    3. URL looks and prints correctly,
    4. but hyperlink is wrong: there are no text variables values in it.

    It is obvious that URLs are convenient to generate from text variables. Especially if there are thousands of them!
    This would be a phenomenal solution not only to our problem, but...

    Instead of substituting the values ​​of text variable instances, nothing is replaced (empty strings instead of text variable instances), and the hyperlink (which looks and prints correctly in the text) is generated as invalid!
    We need to create and… more

    1 vote

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18. Can no longer change fonts in the glyph table

    Can no longer change fonts within the glyph table.

    It used to be possible to have a character selected and change fonts or typefaces in the glyph table to discover where that character exists in another font. Now it only reverts to whatever paragraph or character style is already applied and doesn't allow the font to be changed.

    3 votes

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19. Font display issue with certain fonts in images from clipboard (18.1 x64)

    We use a charting service called Macrobond, and copy images from that software to insert in InDesign. The following buggy behavior is observed:

    When using certain fonts in the chart, the pasted image in InDesign displays those fonts in miniscule sizes. That does not happen with other fonts fonts.

    I suspect the issue stems from different ways in which InDesign handles the various fonts based on whether they are included or third-party (or perhaps depending if they are installed locally on the PC or is fetched from the Adobe library).

    In this example the first image shows a problematic chart using Arial Regular and Arial Bold Italic.

    The second image shows the chart using variations on the Myriad Pro font installed manually on the PC. Both charts were inserted into InDesign using the same method: copying the chart in Macrobond and pasting it into InDesign.

    Similar errors are exhibited when using Adobe Acrobat to generate PDFs in PowerPoint based on those same types of images with the same problematic fonts, so is not isolated to InDesign.

    We use a charting service called Macrobond, and copy images from that software to insert in InDesign. The following buggy behavior is observed:

    When using certain fonts in the chart, the pasted image in InDesign displays those fonts in miniscule sizes. That does not happen with other fonts fonts.

    I suspect the issue stems from different ways in which InDesign handles the various fonts based on whether they are included or third-party (or perhaps depending if they are installed locally on the PC or is fetched from the Adobe library).

    In this example the first… more

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20. Cannot Export in PDF format

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.
    The only change in the tool / PC configuration was the re-installation of a font type (specifically, the Conduit ITC Pro).
    I re-installed it because, even if it was correctly installed, I was not able to see the text in that specific font in InDesign.
    I un-installed it and then re-installed it via the Windows settings (Control Panel > Appearance and Personalization > Fonts).
    The font was not an Adobe Font.
    After that, everything seemed to be solved, but I was unable to export the file in PDF.
    I noticed that the font was listed three times in the “Find/replace Font” window (see image 2).

    So, I replaced the font with the same one and then the list presented just one instance.
    Solved! In this way, I’ve been able to export the file.

    Then, I tried with another file, but I encountered the same problem with another font.
    In this case, it is a font used in the header of a master page and the text is a “text variable” that I use to identify the product name.
    Also in this case, the text is not displayed, even if the font is available in the font list (see image 3).

    If I change the font, the text is displayed (see image 4).

    The font, in this case, is an Adobe Font (see image 5).

    The font is correctly “activated” and available in the Creative Cloud Desktop app (see image 6).

    And also in Windows (Control Panel > Appearance and Personalization > Fonts), it is correctly displayed and recognized (see image 7).

    I solved replacing the font and checking the "Redefine Style When Changing All” box, because several paragraph styles use the same font, but I’d need to use this font.
    In another PC, with the same configuration, everything works well.
    What can I do to solve this font issue? Why has it happened?

    Thx for the support

    BRs

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of hours before.… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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