6922 results found

1. File rename

   InDesign 13.0 running Mac OX 10.12.6

   If and INDD file is renamed in the Finder when it's open in InDesign, saving the file will cause an error dialog to appear saying "Changes cannot be save as InDesign can no longer access the '[filepath:newfilename]' file. Place the file in the original location and try again." This error message appears whether trying to do a simple save or even Save As.

   This error appears even though both the window header and the file name in the error message both reflect the changed (not the original) file name.

   Unless file is restored to original file name, there is no way to save changes.

   Being able to rename files from the Finder while the files are still open in InDesign is a feature that InDesign has supported for years.

   InDesign 13.0 running Mac OX 10.12.6

   If and INDD file is renamed in the Finder when it's open in InDesign, saving the file will cause an error dialog to appear saying "Changes cannot be save as InDesign can no longer access the '[filepath:newfilename]' file. Place the file in the original location and try again." This error message appears whether trying to do a simple save or even Save As.

   This error appears even though both the window header and the file name in the error message both reflect the changed (not the original) file name.

   Unless file is restored to… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

2. InDesign crashes while accessing printer setup or printing on Windows

   I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.

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   11 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

3. Mouse Latency Issues

   Indesign 13.0; macOS High Sierra 10.13; Macbook Pro 15" 2015

   When using the trackpad the cursor lags even when the display mode is changed to fast. This lag is quite visible even in small size documents.

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4. Identical shapes on different layers end up different sizes when scaled together using the selection tool

   1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and now it appears as if the red circle on top has a stroke. Before making any changes to the shapes, make sure the Dimensions Include Stroke Weight and Adjust Stroke Weight when Scaling are DESELECTED in the Transform panel options. Make sure both the Info palette and the Transform palette are visible so you can read the starting and ending measurements in both palettes. Using the selection tool, select BOTH circles together, and then pull on any corner to enlarge the two shapes together. 3) EXPECTED RESULT: the two shapes should scale together. They start with the equal measurements in both the Info and Transform palettes, and once scaled, the shapes and the measurements should still read as being equal (albeit larger) sizes. 4) THE ACTUAL RESULT: the two shapes are different sizes after scaling. Remember that Dimensions Include Stroke Weight was deselected, so the stroke shouldn’t have any effect on the shape size, and yet, the bottom shape is slightly bigger than the top. Not only is the blue circle now clearly visible and peeking out from beneath the red circle, but the Info and Transform palettes read TWO different sizes. The following are images that illustrate the bug:

   1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and… more

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   Under Review  ·  Abhinav Kaushik responded

   This thread has been marked Under Review.
   One of the major usecases is still yet to be addressed.

5. Ignore All not working in spell check

   When using the spell check, the "Ignore All" feature no longer appears to work. When spell checking a long document this is a pain and it's really easy to miss something that is actually wrong.

   This seems to be a fairly recent thing as it did used to work. Using the latest version of InDesign.

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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue got fixed in InDesign CC 2019 (v 14.0) released in Oct 2018.
   Please update to the latest version of InDesign (v 14.0.1), available via Creative Cloud Desktop app.

   We thank you for your support.

   Adobe InDesign team

6. Workspace disappearing and not being able to get it back

   Sometimes all my right-handed Tools, that I carefully assembled in a workspace i like, disappear, like pages, Colors etc. Although being able to click them in den Window-Menu, nothing appears. The only way to get them back is to change to another workspace and re-create my own workspace piece by piece, which then might last a few weeks before not being able to use them again.

   Any ideas what goes wrong here?
   What should i check?

   Kind regards, Thomas

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   As confirmed by some of the users on email that the issue is no longer reproducible with Id 14.0.1

   Closing the thread as fixed.

   -Abhinav
   InDesign Team

7. Cannot use to gray or white when using Presentation view

   Gray or white background not available when using Presentation view in 2017 CC InDesign. I've tried using multiple combinations of "W" and control, option, command, etc. to no avail.

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

8. Scrolling too slow

   Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

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   Need More Info  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

   Which version of InDesign are you currently using and what is the operating system you are on? Does this happen in some specific cases or always for you?

9. Selecting object defining box appears only after leaving area

   Since 2025 installed and object or text box, once selected, does not show selected until mouse is moved away from selected area.

   This is not the case in 2024 application.

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10. [ID-4257194]page numbers on documents don't match page numbers in book window or pages pane

    Ever since InDesign updated from version 19.5 to version 20, the current page number marker on my master pages will not sync. Now, every document in my book just starts from page 1. So, in other words, every chapter starts over at page 1. Please help. I've included a screen grab of my problem. You'll see that the page numbers on the actual document don't match the page numbers indicated in the pages window or in the book window. I've redone the marker in the master pages and resynced, but no dice...

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    5 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminVineet (Admin, Adobe InDesign) responded

    To resolve this issue, please click on the 'Update page and section numbers' option (present in the book panel's hamburger menu) after opening any book(created in any previous version) for the first time in 20.0

11. Searching for fonts by Japanese name in the context taskbar is not reflected.

    Windows 10/11
    InDesign Ver. 20.0

    This is a trouble when searching for a font by keyboard input of the font name on the context taskbar and selecting from those listed.
    When searching by Kanji, Japanese, etc., the search is not reflected as a search list and returns to the font before the search was entered.
    If the font name is alphanumeric, it is normal, but if the font name is not alphanumeric, it cannot be searched.

    Original text (Japanese):

    コンテキストタスクバーでフォント名をキーボード入力して検索し、リストアップされるものから選ぶ場合のトラブルです。
    漢字や日本語などで検索をかけると、検索一覧として反映できず、検索入力する前のフォントに戻ります。
    英数字名のフォントであれば正常ですが、英数字名以外のフォント名が検索できない、という状態になっています。

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12. Footnote: Problems with Small caps when using World-Ready Paragraph Composer

    ID 23 and 24: When the Footnote Text Paragraph Style has World-Ready Paragraph Composer enabled, then there is a problem with formatting in the first line of the footnote: Starting from Footnote 10, the problem appears. When Small Caps is applied (via open type font) then the style is applied to 1 letter before the styled text range and 1 letter at the end of the text is not styled as should be. So the staling is shifted for 1 letter regarding the applied style. When the footnote number is 3 digits, then the styling is shifted by 2 letters.

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13. PDF/X-1a:2001 rendering is broken as of v18.4

    Exporting using the PDF/X-1a:2001 preset no longer works properly as of versions 18.4. When rendering plate separations for printing using AFGA Apogee prepress software (which has NOT been updated, nor has the OS), the PDF crashes the render and spits out an error. I've checked and confirm that PDFs worked as expected forever until v18.4 and 18.5, which both produce an error. Saving the PDFs as a postscript within Acrobat and distilling back into PDF/X-1a:2001 fixes the problem, so something is broken in InDesign.
    Apogee usually provides better error reports than the single "." in that screenshot, which suggests that it doesn't understand the nature of the problem.

    Exporting using the PDF/X-1a:2001 preset no longer works properly as of versions 18.4. When rendering plate separations for printing using AFGA Apogee prepress software (which has NOT been updated, nor has the OS), the PDF crashes the render and spits out an error. I've checked and confirm that PDFs worked as expected forever until v18.4 and 18.5, which both produce an error. Saving the PDFs as a postscript within Acrobat and distilling back into PDF/X-1a:2001 fixes the problem, so something is broken in InDesign.
    Apogee usually provides better error reports than the single "." in that screenshot, which suggests that… more

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14. Hebrew drops out

    Hebrew text in the middle of a sentence is dropping out when exported to PDF. There have been several occurrences in this project, but I've never seen this before. In the example PDF, I have a Hebrew word followed by a makeshift ellipsis [nonbreaking space + . + 1/6 em space + . + 1/6 em space + . + space] followed by two more Hebrew words. A GREP style changes the Hebrew words from the base font (Arno) to Taamey David CLM. As is, the first Hebrew word drops out.

    If I move the first Hebrew word back to the end of the previous line, it exports correctly. If I change the font of the spaces and periods between the Hebrew words, it exports correctly.

    Changing the font for the Hebrew to Times New Roman does not correct the drop out. Removing the GREP and manually styling the Hebrew also does not correct the drop out.

    I've attached two PDFs. One shows a hole in the text where the Hebrew should be. The second—in which I've changed the font of the spaces and periods between the Hebrew words, shows the complete—correct export.

    Any help would be greatly appreciated.

    1. Version 18.4
    2. Key mixed-language sentence of English and Hebrew with a non-Hebrew string interrupting the Hebrew. (It may be a requirement that the Hebrew begins the second or later line in the paragraph; that seems to be part of the pattern, but I can't confirm that.) Export to PDF.
    3. All Hebrew and English should export in full.
    4. Part of Hebrew is missing.

    Hebrew text in the middle of a sentence is dropping out when exported to PDF. There have been several occurrences in this project, but I've never seen this before. In the example PDF, I have a Hebrew word followed by a makeshift ellipsis [nonbreaking space + . + 1/6 em space + . + 1/6 em space + . + space] followed by two more Hebrew words. A GREP style changes the Hebrew words from the base font (Arno) to Taamey David CLM. As is, the first Hebrew word drops out.

    If I move the first Hebrew word back to… more

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15. Across platform seamless real-time collaboration

    I think this issues is raised with the co-auther note, but it's slightly ambigious what's meant. Therefor I'll just restate that an option to collaborate and work seamless across workstations in the same InDesign document would be very helpful. Something similar to the Office-package in this regard would be amazing, where you can see what and where the other collaborators are editing and in what sections. It's a hassle to have multiple copies and remember to copy every edit into a masterfile in the end.

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    0 comments  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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16. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

17. Color Picker causes InDesign to Crash

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times, sending crash reports every time the issue happens, creating a new file in InDesign, closing all other applications. When I look at the activity monitor on my Mac, it says InDesign is using 99%-101% CPU. I have a new (purchased 09/2022) MacBook M1 Pro with 16GB of memory, 500GB Flash Storage (494 GB available) Version 12.6 Monterey.

    1. Adobe InDesign 2023 Version 18.1

    2. Steps to Reproduce this issue: Every time I try to click the eyedropper tool to change the color of either text, a line, or a background box it will cause InDesign to crash. I created a new InDesign file to see if the issue will persist in a separate file and it crashed in the new file as well.

    3. Expected Result: I expect to click and drag the eyedropper tool to a part of a photo that has been placed in InDesign to capture the color to use for either text, a line, or a box.

    4. Actual Results: The color box freezes to where I cannot click "Ok" or "Cancel", then InDesign will crash and close on its own and ask if I want to send a crash report. I always say yes to sending a crash report.

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,… more

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    If you are still seeing this crash happening in InDesign, please do the following:

    1. do a screen recording
    2. attach a test file
    3. mention the OS version, InDesign version.

    Put the screen recording and test file in a shared drive and share the location of the same with us.

    
    

    Thanks,

    Adobe InDesign team

    
    

    
    

18. Word Import | BUG | Diacritic characters change language and formatting

    Hi together,
    if a Word docx or doc document contains text in italics that are not formatted using a character style diacritic characters will import to InDesign with:

    [1] Wrong language property. Instead of e.g. English (US) it will be Arabic
    [2] Formatting is in "Regular" and not in "Italic"

    For more details see this thread at the Adobe InDesign Forum:

    italics dropped for diacritic characters when importing Word docs
    davescottpeattie, Jan 26, 2023
    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/td-p/13531639

    Also see my reply in the same thread for some sample screenshots and attached documents:

    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/m-p/13532786#M512947

    Also note that the Word Import allows the creation of several character styles with no names and no properties in the recieving document! At best this is a disturbing thing…

    A workaround for that specific case was to copy/paste formatted from Word to InDesign.

    Regards,
    Uwe Laubender
    ( Adobe Community Expert )

    Hi together,
    if a Word docx or doc document contains text in italics that are not formatted using a character style diacritic characters will import to InDesign with:

    [1] Wrong language property. Instead of e.g. English (US) it will be Arabic
    [2] Formatting is in "Regular" and not in "Italic"

    For more details see this thread at the Adobe InDesign Forum:

    italics dropped for diacritic characters when importing Word docs
    davescottpeattie, Jan 26, 2023
    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/td-p/13531639

    Also see my reply in the same thread for some sample screenshots and attached documents:

    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/m-p/13532786#M512947

    Also note that the Word Import allows the creation… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. JPG exports render horizontal "rips" in the image

    Exporting an image as a jpg is bugged and renders horizontal rips in the image. Easily seen in this photo of power lines. Compare with a png-export which looks fine.

    InDesign 17.4 on MacOS 12.6.3

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    2 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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20. I was wondering if booklet files will be cloud accessible/save-able in the future?

    Will booklet files (.indb) be able to be cloud based in the future?

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    1 comment  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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