6519 results found

1. Resizing table cell causes InDesign to crash

   1. Adobe InDesign 17.0 x64 (2022).
   2. Resize the single-cell table so that the content overflows.
   3. Content should disappear and overflow symbol should appear.
   4. InDesign crashes.
   5. Uservoice doesn't allow .idml attachments, so the document is available here: https://www.dropbox.com/s/8ui8zrhk5ibm1kt/overflowCrash.idml?dl=0

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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2. publish online analytics

   This failure to load is a disgrace. I need analytics to sell advertising. When is Adobe going to take its Publish Online program seriously?

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Some text in tables is shifted to the right after the PDF export

   After the PDF export, some texts in the table cells were shifted to the right in the PDF file. The texts are not correctly positioned one below the other. The values of the deviations from the correct position are up to 0.5 point, but different.
   I tested it in InDesign CC 2018, 2020 and 2021.
   The problem occurs if "Create Tagged PDF" is not activated in the PDF export options and metric kerning is selected. I've tried different fonts.
   The PDF file with the suffix "High Quality Print" was created with the job options "High Quality Print" ("Create Tagged PDF" is active here), everything fits here.
   The PDF file with the suffix "Press Quality" was created with the job options "Press Quality" ("Create Tagged PDF" is not active here), texts have been shifted here.

   After the PDF export, some texts in the table cells were shifted to the right in the PDF file. The texts are not correctly positioned one below the other. The values of the deviations from the correct position are up to 0.5 point, but different.
   I tested it in InDesign CC 2018, 2020 and 2021.
   The problem occurs if "Create Tagged PDF" is not activated in the PDF export options and metric kerning is selected. I've tried different fonts.
   The PDF file with the suffix "High Quality Print" was created with the job options "High Quality Print" ("Create Tagged PDF"… more

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   5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. hyphenation error

   When hyphenating a word like 'Groot-Brittanië' the hyphenated word shows two dashes which of course is not accurate.

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5. Saving BOOK file (.indb) acts as SAVE AS

   Adobe InDesign v16.1 (12 Feb 2021 release)
   Windows 10

   This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

   When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

   Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead of simply saving the existing file as a regular Save should do.

   Adobe InDesign v16.1 (12 Feb 2021 release)
   Windows 10

   This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

   When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

   Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead of… more

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   4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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6. Cannot print with trapping turned on

   After installing the newest updated version of InDesign today whenever I attempt to print a two color job as separations with the trapping turned on I get a message stating "the engine failed to output due to an unknown error." It's kind of important to have the trapping on with tight registration print jobs.

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   8 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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7. Text formatting can break backlinking endnote texts to endnote refs when exported to PDF (Print)

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the endnote text you have to be careful with formatting of that endnote number which in fact is a special character.

   WHAT WORKED:

   The endnote is using a paragraph style without any specialities. No overrides, no character styles applied:

   RESULT: No issue with linking back and forth between endnote reference number and number in the endnote text.

   Now I had the idea to format that special character, the number that starts the endnote text with a character style.

   RESULT: Linking from the endnote reference number to the endnote text worked. BACKLINKING DID NOT WORK.

   MORE DETAILS IN THIS THREAD:

   Endnotes not exporting with links to PDF
   Mr_Wonderstuff, Nov 18, 2020

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628582#M40545...

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628643#M40546...

   WHAT BROKE THE BACKLINKING:

   [1] Character style applied through a GREP Style

   [2] Character style applied directly as formatting

   [3] Properties directly applied as overrides without a character style

   WHAT FINALLY WORKED:

   [4] Character style applied as nested style through the applied paragraph style:

   Character style to 1 tabulator character

   I did not test on to eliminate other factors.

   Maybe one of the used properties are the real culprit?

   What I defined in that character style and also tried to apply as character override was:

   Character width and height: 70%

   Baseline Offset: 2 Pt

   Fill Color: "C=100 M=0 Y=0 K=0"

   Regards,
   Uwe Laubender

   ( ACP )

   All InDesign 2021 test documents and the exported PDFs. Also the used joboptions-file can be downloaded from my Dropbox account:
   https://www.dropbox.com/s/k2bwr5ljvhde4vx/201127-1-Backlinking-Endnote-Refs-and%20Endnote-Texts.zip?dl=1

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the… more

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Thanks for reporting the issue of backlinking not working for Endnotes with WR Composers.
   We’re going to review this shortly.

   —
   Adobe InDesign team

8. cc libraries unresponsive

   CC Library Panel becomes unresponsive/renders weirdly. Have to quit out and restart. MANY. TIMES. PER. DAY...

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   5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. image damaged or incompatible

   "Error encountered while reading JPEG image. Image might be damaged or incompatible. Resave the image with a different setting and try again."
   I have a set of at least 100 JPEGs that work perfectly fine with any other program, but won't load in Indesign

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10. share for review is not working consistently

    If I try updating a share for review link the share for review panel freezes as shown in the attached image and nothing happens.
    I have to close and reopen the indesign file for the Share for Review to update the link, but it only works once or twice, before it begins to freeze again.

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    3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign v15.1.2 and later.

    Please update to the latest available versions and see if the issue(s) you were facing earlier has got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

    —
    InDesign team

11. Background Tasks Panel - Missing Progress Bars

    Since InDesign 15.1, the progress bars are missing from the Background Tasks panel. Luckily, the percentages are still there but the bars are needed for quick progress reference.

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021. The fix was also available in the previous version of InDesign – InDesign 2020 (v 15.1.2).
    Please update to these newer versions of InDesign to get the fix.

    —
    Adobe InDesign team

12. Publish online- Safari issues

    Using ID 15.0.3

    Using embed code on my protfolio page.

    Videos cause rescaling of the page, videos are 1280x720 mp4s and have not been scaled on their pages

    Videos also do not play on page load, you must click play on them.

    None of these issues are present when using chrome.

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13. Slow & stuttering performance since using 4K monitor

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign, InCopy or InDesign Server :
       Indesign 15.0.2 on a MAC PRO 2013 macOS 10.15.4

    2. Steps to reproduce the issues:
       Using a 4K monitor (Dell UP2720Q)

    3. Expected result:
       Normal performance

    4. Actual result:
       Slow & stuttering performance

    ps; My colleugue has the same DELL Monitor, using it on a Imac 2019. But he has no problems.

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign,… more

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14. Use Auto-Sizing and Text Wrap Frame on causes application crash

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

    This problem does not occur on Windows version.
    As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
    Therefore, it is highly possible that the problem is unique to the Japanese edition.

    Original trouble posted Adobe Community.
    (There is a other post about User Voice, but this is a different issue.)
    https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

    InDesign file is prepared separately.
    https://adobe.ly/3agg1u8

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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    CLOSED  ·  amaarora responded

    Hi
    Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

    Please start a new thread in case you see the issue happen with InDesign 15.0.2

    Thanks

15. Suddenly my document reverts to an earlier version

    Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

    I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I was before the problem happened.

    I find myself having to figure out, over and over again, what changes I've made to my document for the last ten minutes so that I can do the same thing over again. I have to save between each step!! This is not good!

    Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

    I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I… more

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16. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I have added the content I want to be read in Articles and put them in the correct order
    4. I have created tags and assigned all the content correctly
    5. I have reordered the ‘Structure’ to be in the reading order too

    Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

    1. Image: 2 Interactive PDF with options selected.png
       This image shows I have selected Interactive PDF and selected:
       ‘Create tagged PDF’
       ‘Use structure for Tab Order’

    2. Image: 3 Initial PDF review - incorrect content order.png
       You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

    You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

    1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
       You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

    2. 5 Initial PDF review - tag h1 splitting.png
       The tag order doesn’t match the structure setup in InDesign
       Also there is another bug when reading H1 tags on multiple lines.

    You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

    1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

    The same thing needs to be done for the other multi layered heading tags.

    I hope this is clear enough to understand.

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue is fixed in the latest release of InDesign – version 16.0

    —
    Adobe InDesign team

17. InDesign hyperlink %0D bug

    When I cut and paste URLs from a text document into the hyperlink dialog box, I can accidentally get a carriage return included. InDesign "includes" the carriage return in the one-line dialog box field but gives no indication that it's there.

    Once I export the InDesign document to a PDF and then click on the link in the PDF, the link shows with a %0D at the end and it fails with a 404 not found.

    This is extremely annoying because InDesign gives no indication that the carriage return is there with its one-line link dialog box field.

    What should happen is InDesign should truncate control characters at the end of a URL. It should also truncate spaces at the end of a URL because we've seen %20 show up occasionally as well and that also can't easily be seen and causes the URL to fail. Have your programmers truncate any character at the end of a URL that is ASCII 20 or less and you will be golden!

    When I cut and paste URLs from a text document into the hyperlink dialog box, I can accidentally get a carriage return included. InDesign "includes" the carriage return in the one-line dialog box field but gives no indication that it's there.

    Once I export the InDesign document to a PDF and then click on the link in the PDF, the link shows with a %0D at the end and it fails with a 404 not found.

    This is extremely annoying because InDesign gives no indication that the carriage return is there with its one-line link dialog box field.

    What should… more

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18. Indents Break Burmese Type

    Applying an indent to Burmese type in InDesign makes the text render incorrectly. Please see the example in the attached file.

    InDesign 15.0.1 x64

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

19. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    10 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve been able to reproduce the issue and it is currently under investigation.

    Customers facing a similar issue, please share the document(s) with sharewithid@adobe.com.

    —
    Adobe InDesign team

20. ICML export doesn't preserve the paragraph styles of endnotes.

    1. Adobe InDesign 14.0.2
    2. Export a story containing endnotes as ICML
    3. Endnotes should be styled properly
    4. Endnotes lose the applied paragraph style
    5. UserVoice will not allow me to attach an IDML or INDD file. I can email it if needed.

    What this means is that anyone using InCopy will lose the paragraph styling of their endnotes.

    10 votes

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    5 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -InDesign Team