6801 results found

1. Table header is missing after copy/paste

   When I copy/paste a table, the header line is missing. My workaround is to change the height of the next line, then the header line appears. Then I change the height back to the actual height.

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   8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Adminansjain (Admin, Adobe InDesign) responded

   Issue has been fixed in InDesign 13.0 release. If you need a fix in 12.1 version, please follow kbdoc at https://helpx.adobe.com/indesign/kb/troubleshoot-issues-indesign-cc-2017_1.html

2. Font appearance issues in Id 2018

   I have recently purchase a new Mac. Running High Sierra 10.13.2 and Id 2018. Any time I open a file with Helvetica in it the font is garbled. Is this one of the issues that people have been experiencing with the upgrade to High Sierra? How can this be fixed?

   I can't downgrade my operating system as the computer is brand new and I need to use this computer for work. Any help would be much appreciated.

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3. Alternate text added to graphic missing in exported PDF when using Articles panel.

   1.) Apply alternate text to graphic using Object > Object Export Options.

   2.) Anchor graphic into frame

   3.) Add containing text frame to Articles panel.

   4.) Export to PDF including tags

   The result is that the exported PDF file doesn't have the alternate text applied

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Issue is now fixed and is part of InDesign’s latest update, Id 13.1
   Please update your InDesign for the resolution of the issue.

   Thanks,
   Abhinav Kaushik

4. InDesign crashes while moving pages between 2 documents

   when I use the "move pages" command the program stops responding and stops working. I'm from Brazil, and I'm using google translator.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

5. Margins Dialogue boxes

   Make the new document margins and the drop down menu for margins the same. Top, bottom, inside, outside are indifferent places if you are tabbing thru to fill. So frustrating...

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6. Can't duplicate and drag pages in pages panel

   If I select pages in the pages panel, drag and duplicate to sit somewhere else within the document, it wont duplicate. Even though the + symbol appears as I drag, it only moves the selected pages within the document, it doesn't make duplicates/ Only if I drag and duplicate to sit at the very end of the document, will this actually duplicate. This is the first I've noticed this bug today.

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   6 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
   • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

   Adobe InDesign team

7. master override

   Applied master pages (spread) to all pages which includes a table along page edges for navigation. On a normal page when I attempt to override by Ctrl+Shift click the edge table from the master element to override, Indesign hangs or crashes and prompts a crash report. Only happening on the left side page of the spreads for some reason???

   The subsequent launch of the program also crashes, I assume because it attempts to resume. Using the recovered version will not launch either. Must remove recovery data.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   As per the customer, the issue was specific to a document and rebuilding the master page items solved the issue.

   Adobe InDesign Team

8. InDesign CC 2018 UK dictionary is wrong

   The UK dictionary in InDesign CC 2018 is wrong. It is recognizing both American and British spellings of certain words as correct. The biggest issues I've found so far are "iz" versus "is" spellings (e.g. capitalize/capitalise) and words that need an extra "e" (e.g. ageing). I have all text boxes in my document set to UK English, and spellcheck is finding certain misspellings (e.g. "or" versus "our"), but not others.

   This is a major problem for those of us who regularly have to "translate" text from American English to UK English. Is there a way to import a better UK dictionary?

   The UK dictionary in InDesign CC 2018 is wrong. It is recognizing both American and British spellings of certain words as correct. The biggest issues I've found so far are "iz" versus "is" spellings (e.g. capitalize/capitalise) and words that need an extra "e" (e.g. ageing). I have all text boxes in my document set to UK English, and spellcheck is finding certain misspellings (e.g. "or" versus "our"), but not others.

   This is a major problem for those of us who regularly have to "translate" text from American English to UK English. Is there a way to import a better UK… more

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. InDesign 13.0.1 can not follow an alias on a server share anymore

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will see the file no matter if you chose the folder or the alias.
   All the years this worked in InDesign too (as expected).

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
   Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

10. Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    2 votes

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    8 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in latest InDesign , can you please share the document with Grp-idfile@adobe.com.

    Thanks, Adobe InDesign team"

11. When I try to switch between blending modes in the panel - I do not see the changes in real time in the file. I have to click outside the wi

    When I try to switch between blending modes in the effects panel - I do not see the changes in real time in the file.
    I have to click outside the window every time to see what it looks like

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    0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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12. presentation mode toggle stuck on black background

    InDesign v. 13.0.1
    shift + w for presentation mode
    shift +w to escape presentation mode

    expected result: user interface would return to Preferences provided in the application (white or gray respectively)

    actual result: shortcut key to change the background of presentation mode does not work.

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    2 votes

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13. XML output from CC2018 lacks Optimized image path

    When exporting XML from InDesign you can choose to export optimized images. In CC2017 and earlier the image element would include a href_opt attribute with the path to the exported optimized image.

    In CC2018, this attribute is not included.

    The href_FMT and href attributes do carry through.

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14. Publish Online Dialog Box is Completely Blanked Out Except Top Border and Minimize X

    While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in the box where I suspected the "Publish" button would be and it did actually publish my document online. So everything seems to be working fine except you cannot see what you're selecting. This obviously prevents one from naming a file or selecting various options.

    I spent three hours with support to resolve the issue with no improvement. Support took control of my computer and we went through a lot of steps.
    Upon restarting my computer at one juncture I was disconnected from support and did not re-establish a connection. Here is a list of things we did before that happened.

    • Deleted preferences
    • Signed out and signed back in (a bunch)
    • Deleted Temp Files
    • Uninstalled and reinstalled InDesign
    • Uninstalled "cleaned" and reinstalled InDesign
    • Uninstalled Creative Cloud and all related files, then reinstalled
    • Changed default browser
    • Removed Ad Block
    • Changed some file permissions
    • and a bunch of other things I didn't really understand

    Help.

    While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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15. le texte de substitution est remplacer par de la typo arabe ?
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16. [ID-4219717]Colors are displayed differently between pages

    InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3

    Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.

    Expected: the colors on both pages look the same.

    Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
    With color-proof turned on all pages look like page 1.

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    24 votes

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    23 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting.
    We will review the bug

    -InDesign Team

17. Master page «Based on» does not work properly when objects are bleeding.

    https://forums.adobe.com/message/10187037

    When applying B-Master (based on A-Master) on page 5, the objects bleeding on page 4 (linked to A-Master) disappear.

    Thank you.

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    3 votes

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thanks for reporting this issue. We’re reviewing it.

18. Trying to move InDesign CS4 from Mac G5 to MacBookPro. Opens with blank dialogue boxes and most menu items greyed out.
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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

19. Texte disappear when replacing font by another using Find a font in the Texte menu

    Using the command "Search for a font" in the "Text Menu" to replace a font (Times New Roman for example) by another (Adobe Garamond Pro for example), the texte disappear, it is erased if I valid "Replace All".
    I have to verify it works for the first occurrences before to validate "Replace All" to be sure the bug will not occur.
    This is very insecure if we don't verify and trust the command "eyes closed" !

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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20. Content following a list exports to HTML/EPUB as part of the last list item

    When exporting a document that includes a list to EPUB or HTML, everything after the list is exported inside the last list item. Attached screen shots show the issue.

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    20 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has got fixed in the recently released versions of InDesign, starting with InDesign 2022.

    
    

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    Adobe InDesign team