7008 results found

1. layer

   A non-visible layer makes background printing from an imported illustrator file disappear on 2nd page. Was printing using the 'print' indd file.
   Also, hidden layers can also show the text as rasterized boxes if not updated.

   I lost money and a print task because of it.

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   0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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2. AIGPUSniffer

   Indesign will not open a new or existing file... The AIGPUSniffer open but will not open a InDesign file. I am on a Mac running High Sierra 10.13.4

   Adobe InDesign CC 2018

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   Confirmed by User over email stating that the issue was related to a bad hard drive wire harness and it is now resolved.

3. Size and Position (Page or Margin)

   Setting Page or Margin position reference point does not work when treating anchored objects. The setting is ignored.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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4. Menu select font, bug in multiples monitors

   If you use multiple monitors and go select font in menu. The position is wrong, the menu of fonts appeared to top, but the correct position is for bottom. So view font list is very bad.

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5. Export Icon

   the icon while exporting PDFs has an animation next to the "arrange documents" icon at the top. this is minor but the last two frames of the saving animation are switched around. i dont know how to explain it so i guess you should just try saving a big PDF yourself and paying attention to the bar. again really minor but for a product meant for design, it feels like it could have been seen beforehand

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Hex Value in Swatch Dialog Does Not Update

   InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.

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   2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. cannot place this file. No filter found for requested operation

   May 16, 1028

   I am using macOS High Sierra, version 10.13.4 which I updated a few days ago.

   I was/am using the InDesign CC 2018 version 13.1.

   I got/am still getting the same error, after uninstalling and reinstalling InDesign.

   1. New document in inDesign CC 2018.
   2. Letter size w/bleeding edges.
   3. Selected the document.
   4. Did a CMD+D and selected my .psd file, which was created on April 26, 2018.

   Result: Error
   Cannot place this file. No filter found for requested information.

   Thank you in advance.

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   2 votes

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Thanks for reporting the issue.

   Please can you send me some sample files which you are unable to place?

   You can mail me the files at amaarora@adobe.com

   -Aman

8. Dragging guides from ruler restricts placement to only to three decimal points

   When dragging a guide from the rulers, ID only allows placement to three decimal points. Most often I find the need for the full four decimal points -- like trying to match the baseline of a line of type. So I have to drop the guide imprecisely, then adjust using the control panel. Can you please fix this?

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9. Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements

   Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements.

   The Object size is fixed at 300px height, with total crop of -60px.

   The Image Size within should amount to 240px after crop, but it is as shown in image 4 attached here.

   Autofit is ON.

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   3 votes

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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10. Docked palettes are collapsed when InDesign opens

    This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

    Strangely, you can see the middle palette looks like they're set as flyouts when they're in the initial collapsed state (Capture.jpg), but after resetting they go back to how they should be, i.e. fully expanded panels like the ones on the right, as shown in Capture2.

    I'm on Windows 10, InDesign 13.1.

    This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

    Strangely, you… more

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. Copy/Paste of image/graphic blocks very slow

    Adobe InDesign CC 13.1 on Sierra
    The copy and paste of graphic blocks in the same doc is very slow. When there is not a large number of links, it is pretty ok BUT when adding a lot of new picture links, the wheel keeps turning during ca. 10/15 seconds after each copy and paste of a graphic block also.

    The temporary solution is to change the name of the image folder so to disable the dynamic links to pictures. But not ideal.

    5 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. Pressing shift quickly after clicking and holding a frame handle deselects it

    Say I have a simple rectangular frame that I want to resize (bear with me: I know I can use the black arrow but this is just an example). I choose the white arrow tool, select the two right-hand handles, click and hold one of the selected points, hold down shift to constrain the direction, then drag to the right. So far so good in theory. However, if I press shift within a few seconds of the click+hold, the handle I click on is deselected as if I had performed a simple shift+click. The order that I perform the operations is:

    1. Click-hold
    2. Shift
    3. Drag

    I've checked Illustrator, and the problem doesn't occur there. I've never noticed this being a problem until perhaps a few months ago, so is this a bug that's been introduced with a recent update? It's been pointed out to me that if I reverse steps 2 and 3 I can sidestep the issue but that's not the point. I am used to doing it in the order I have described and it should work.

    Say I have a simple rectangular frame that I want to resize (bear with me: I know I can use the black arrow but this is just an example). I choose the white arrow tool, select the two right-hand handles, click and hold one of the selected points, hold down shift to constrain the direction, then drag to the right. So far so good in theory. However, if I press shift within a few seconds of the click+hold, the handle I click on is deselected as if I had performed a simple shift+click. The order that I perform the operations… more

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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13. Vector graphics randomly vanish upon transformation in high quality display mode

    If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.

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    7 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Combination of characters crashing ID

    When I type or paste or apply style, or try anything in this paragraph, InDesign crashes. ("SUMARIVA, Paulo Henrique. Inquérito policial deixa de ser inquisitivo: Lei 13.245/16 altera as regras da investigação criminal. Jusbrasil, 19 jan. 2016. Disponível em: http://paulosumariva.jusbrasil.com.br/artigos/296224010/inquerito-policial-deixa-de-ser-inquisitivo-lei-13245-2016-altera-as-regras-da-investigacao-criminal. Acesso em 18 fev. 2016.").

    Maybe a combination of characters is causing the crash. I also ask for a friend to paste the paragraph (I sent using Skype) and his InDesign crashes too.

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. InCopy assignment names don't change with file name

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be to create a new text object and copy/paste the text there. But that's still not ideal.

    An Ideal Solutions? (if ever at all possible):
    The actual Assignment name (that starts as "Assignment 1") can be changed by simply double clicking it form the assignments panel if you neglected to change it when the assignment was created. Could assets also get that treatment maybe?

    Any simple fixes would be helpful.

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be… more

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    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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16. Dictionary Hyphenation in Uppercase ignored (German)

    Custom hyphenation settings are ignored for uppercase words in user dictionary (at least in german).

    ---

    Example:
    dictionary entry: "kro~~~nach" (select field "case-sensitive" not set)

    ---

    Expected behaviour:

    Lorem ipsum Kro-
    nach dolor sit amet kro-
    nach

    ---

    Actual behaviour:

    Lorem ipsum Kron-
    ach dolor sit amet kro-
    nach

    ---

    Workaround:

    Enabling "Case-sensitive" and adding lowercase and uppercase version leads to correct hyphenation.

    3 votes

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    Under Review  ·  0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. INDESIGN KEEPS CRASHING

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming corrupted. Some of my files are very complicated and the prospect of having to re-create anything is daunting.

    It was never this bad!!!!

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming… more

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. Pointer stuttering in layers panel

    1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse

    2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel

    3. Pointer shouldn't stutter

    4. Pointer badly stutters

    • 

    4 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

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    21 votes

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    16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.

    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are… more

20. Can't use num. keypad for shortkeys

    Hi, I'm using InDesign v 13.1 x64 (up to date) on my laptop (Windows 10).
    On Photoshop and Illustrator, I've no issue with shortkeys but on InDesign, I can't do "CTRL+0" for example. When I try to edit shortkeys, the software doesn't recognize my input, as if I wasn't pressing "0".
    Thanks for fixing it. :)

    4 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    In InDesign, the numeric keypad is only meant to assign shortcuts to Styles – Paragraph, Character, Object, Table.

    For assigning shortcuts to other Application’s commands, you’ll have to use the other shortcuts – for e.g., to use Cmd+1 to bring image to 100%, you will have to press Cmd and the ‘1’ key that is above the letter keys (on English keyboard, 1 is above letter Q).

    Hope it helps to clarify how shortcuts work in InDesign.

    —
    Adobe InDesign team