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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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7106 results found

  1. Keyboard input problem

    Windows 10. ID 14.0.1
    This is similar to the 'missing first character' issue many of us have seen in the past. What happens, randomly, your keyboard input doesn't quite work. You can try various shortcuts and they simply will not work. You have to create (or go into) a text box, type some text.. and THEN keyboard shortcuts will suddenly work again.
    Acrobat does the same thing.
    Very annoying that when you think you've saved a file that it has NOT been saved.. you only find out when going to close a file that your 'ctrl S' did not work.

    5 votes

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  2. Importing Microsoft Word files doc. and .docx

    Creative Cloud and Office 364 is up-to-date (although this issue happened before the upgrade so it has something to do with the import filter for .docx files into InDesign [this is the first occasion]).

    While importing a .docx file, revisions from the word file appeared in the layout text. I noticed as I started to typeset. Scary.

    Checked the Word file, upon Select All, references in the text were highlighted in a darker gray. There was no extra text appearing and revisions were all approved and accepted.

    Word file was saved as a .dotx file and imported, the mysteriously embedded…

    1 vote

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    2 comments  ·  Others  ·  Admin →
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  3. Can't import RAW fiels anymore

    Usually I drag and drop from Lr to Id and it works well. From jpeg, dng, tiff, psd, raw files (CR2 Canon). But today it is not working.

    Actual result below:

    2 votes

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  4. Problem with drop shadow exposure when placing from Illustrator into Indesign

    I am using the latest version of Indesign (14.0.1) and Illustrator (23.0.1).
    When placing a .ai file with transparency in Indesign and then making a drop shadow (in Indesign), the transparant parts of the object has the drop shadow above it, instead of beneath... :0

    1 vote

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  5. Master pages can't be applied/loaded

    Whenever I try to load/apply new master pages to a document, InDesign crashes. I have already rebootet and the same problem still appears. Also tried it on a coworkers computer and the problem is still there.
    New master pages can't be loaded/applied.

    2 votes

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. Short Cut Keys no longer work in Indesign 2019

    Indesign 2019
    Most of the old standard short cut keys no longer work and I cannot find anywhere what the new ones are or if I can change to a legacy mode. I'm talking basic old school short cuts like "space" to bring up the hand tool temporarily and the "shift" key to proportionately scale an object. Can anyone help me out with this as my productivity is grinding to a halt and I am not happy one bit.

    4 votes

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  7. Indesign CC2018 crashes on Cmd-V

    I'm working on my masters and using a Split Window to copy and paste text from the same document into a list of references. Cmd-V crashes Indesign. With no warning, or hang, it literally shows me the desktop, no save, nothing. Thankfully auto recover sorts it out, but this is something Adobe needs to look at. I can't tell if there is anything special about the text other than it was a web link and had a paragraph style.

    0 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. CC Library 2019 - Add new item and change it name

    When I add item to CC Library 2019, and try change it name - all text (with lag!) is select and I losing my previeus text, becouse I still typing.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  9. resize object works rarely

    It's already 2019. I've been reading comments from 2015 about this same issue. I downloaded the most current version of InDesign and unbelievably I still cannot resize an object on my MacbookPro by clicking on the shift button. It works occasionally (for some odd reason). This is totally ridiculous. I read dozens of complaints about this from 2015 and on. Seriously, Adobe? You cannot fix this issue once and for all.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  10. Major lagging/hanging when typing text and selecting objects

    InDesign 14.0.1; Windows 10

    I was experiencing some major lag when typing text, up to 30 seconds. Even when text started to appear, words would appear only one letter at a time with significant delay in between. The problem then expanded to selecting and moving objects around on a page. InDesign for me has been unusable for the past few hours (Jan. 25, 2019 from 1:30 - 4:30pm EST). I even tried reverting back to version 14.0 and had no luck. Rebooted several times. I then went into my system restore and saw that earlier today a Microsoft Visual C++…

    2 votes

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  11. Properties Panel Missing in Indesign CC 2018 (v 14.0)

    Properties Panel is not available under Window>

    I'm on a Windows 10 Ent, Adobe Suite CC; Indesign 2018.

    I have restarted the PC; deleted opm.db; tried different documents. BTW this is the first time I was using Indesign. I am working with the Adobe Tutorials.

    1 vote

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  12. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes

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    2 comments  ·  Others  ·  Admin →
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  13. Edges of images not showing

    Edges of images (usually around a few mm) are randomly not showing in various documents, I have to nudge the image to make it appear - switching between display performance modes sometimes makes it display correctly, sometimes not. This has only been the case since the 2019 update.

    3 votes

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  14. keeping cross references when updating linked data

    In my file (IDCC2019), the technical data of the tables are imported from an Excel database. The index generated from these data works perfectly. But when updating these links, cross-references are removed. How to keep cross references when updating linked data?

    2 votes

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    0 comments  ·  Book/TOC  ·  Admin →
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  15. user preferences not holding

    Adobe InDesign CC 2017 - being used in a Virtual Machine (VM) - VMware Horizon Client.

    User preferences are not holding when I switch them to what I like. Yes I quite the application after setting them and then sometimes they will be the same but then sometimes when I open ID they revert back to the default settings.

    4 votes

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  16. Link metadata not exporting in large document

    InDesign 14.0.1 x64

    I have an 1100 page document that is primarily legal code and guidance, with several hundred cross-references to text anchors. The idea being that you can jump around easily in the document to get info on referenced code information.

    When I export to an interactive PDF, not all of the links work. I'm not able to predict which links will and won't work before export, but once exported those links will.not.work. When I check the PDF link info, the correct link information is there, it simply doesn't work. I can edit the link by manually selecting it…

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  17. [ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    21 votes

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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

  18. indesign cc distribute spacing shortcuts doesn't work

    indesign CS4 〜 CC2019
    MAC OS

    Distribute spacing shortcuts doesn't work.

    The specified interval is ignored and it is arranged at 0 mm.

    There is no problem pressing the button of the panel.

    It is only when using shortcuts.

    3 votes

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  19. Preferences: Preview image not working

    My Italian InDesign release doesn't create a Hi Res preview image.
    In the preferences I've flagged the "always save preview image with the document", Pages: "all the pages" and Preview dimensions: "very big 1024x1024", but the software doesn't work: when I try to have a look at the documents with Adobe Bridge I can see a low res preview, while with ID Util (an utility for OSX Quick Look) I can't see any preview of the pages of the document. This issue didn't happen with the previous release of InDesign and my old MacPro with El Capitan. Now I'm working…

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  20. Color Managment plugin (CS6)

    Upon getting the new Apple update for the MacOS Mojave (version 10.14.2) Most of my programs from my Adobe Creative Suite Master Collection, including, but not limited to Indesign CS6 are no longer supported, do to the Update not running anything less the 64-Bit (intel).
    The message that comes up is in the attached file
    It follows with a contact the App company for further support.

    1 vote

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