6813 results found

1. Text cursor disappears - Mojave and InDesign CC 13.1

   After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please share a sample document at amaarora@adobe.com with which the issue is reproducible along with a small video showing the steps.

   Thanks

2. InDesign Fonts folder no longer respects symlinks (2019, Mac)

   The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

   I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

   In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside a new Fonts folder.)

   One description of the method: https://glyphsapp.com/tutorials/testing-your-fonts-in-adobe-apps
   Thread where others comment on this: https://forum.glyphsapp.com/t/adobe-fonts-folder-for-indesign-cc-2019/9971

   The Fonts folder in the InDesign 2019 application folder no longer follows symlinks, as previous versions did.

   I prefer to keep my InDesign fonts separate from my system fonts, and in previous versions placed a symlink to my font folder in the InDesign application folder, titled "Fonts." InDesign would follow that link, and I would have access to all of my fonts within InDesign, without needing to install them user- or system-wide.

   In InDesign 2019, no symlinks are followed - not on the top level, and not inside the folder either. (Tested by symlinking one font or one folder inside… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Libraries menu name

   The menu name for the CC Libraries needs to be consistent across programs... Photoshop/Illustrator it is called "Libraries" in Windows -> Libraries

   In InDesign it is called "CC Libraries". It should be called "Libraries" just like the others.

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4. Copy in Indesign layout is menu clicked "All Caps". PDF comments does not work. Only when copy is set to normal

   When my copy in Indesign layout is menu clicked "All Caps" from tool bar or Character menu. I make a change request in the PDF. Like "remove" a word. Then Import the PDF comments. Accept does not work. The only time it works is if the copy is set to regular copy or if you type the copy in "All Caps". No menu changes.

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

5. page number in page manu not shown

   Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
   • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

   Adobe InDesign team

6. Embedded PDF/AI images causes documents created from IDMLs to double in size

   File size almost doubles when exporting an INDD document to IDML and then re-save it as an INDD if it has embedded PDF or AI images.

   Create a new InDesign document.
   Place a PDF/AI image in it.
   Embed the image in the InDesign file.
   Save the InDesign file.
   Export the InDesign file to IDML.
   Open the IDML and save it as an INDD document.

   The resulting INDD document will have a file size of almost double the size of the original INDD document. This affects all versions of InDesign (CS6-CC2019) and embedded PDFs created in different applications (Illustrator, Acrobat, Preview).

   If this is caused by an extra preview of the image being attached to the INDD document, there should at least be an option to "trim" the INDD document.

   Attached are three test documents: original, IDML and the resulting INDD document.

   File size almost doubles when exporting an INDD document to IDML and then re-save it as an INDD if it has embedded PDF or AI images.

   Create a new InDesign document.
   Place a PDF/AI image in it.
   Embed the image in the InDesign file.
   Save the InDesign file.
   Export the InDesign file to IDML.
   Open the IDML and save it as an INDD document.

   The resulting INDD document will have a file size of almost double the size of the original INDD document. This affects all versions of InDesign (CS6-CC2019) and embedded PDFs created in different applications (Illustrator, Acrobat, Preview).

   … more

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   1 comment  ·  IDML Export  ·  Delete…  ·  Admin →
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7. Second screen panels don't appear automatically

   As part of my custom workspace, I have certain panels set up to appear on a second screen.

   Since updating to Indesign CC 2019, no panels on my second screen appear by default when opening InDesign. Instead, I have to go to the Window drop down and manually open one of the panels assigned to the second screen, which then brings up all the second screen panels.

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8. Interface not accurately displaying position of objects.

   This has been happening ever since CC was released, and it drives me nuts.
   Example: I have a rectangle perfectly aligned to the grid, but the frame edge does not share the same screen pixel as the grid line when zoomed out. Check the image examples:

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9. Strange black window in InDesign CC 14.0

   There is a strange bug since my latest upgrade to 14.0. Each time I import an image into a frame (cmd D) it appears a black window. Very annoying. Now way to get rid of it except shutting everything down, quitting InDesign and restarting. What's wrong?

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10. "Punched-in" values are not properly input. Possible latency issue.

    For example, when punching in numbers to resize an object, the first number will often go ignored.

    Also, when punching in new values for type (Font Size and Leading), when hitting TAB (from Font Size) to punch in a new Leading value, the value will not completely replace the current value if currently an "auto" value if I begin typing immediately. This results in an unwelcomed and unwarranted "invalid numeric value" popup.

    This has been happening ever since I can remember (all CC versions)

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11. CC 2019 Repeated Crashing when switching to the text tool from the move tool

    Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

12. [ID-4257796]Provide an ability to disable IAMs and other In app notification

    These are annoying/distracting, and I cannot turn them off!

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    29 votes

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    13 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. It is currently under investigation. 

    —

    Adobe InDesign Team

13. font size panel freeze windows 10

    InDesign 13 and 14.0 / Windows 10 x64

    when i click on font size panel for change value, windows freeze and others indesign list panels (color - fonts) chase the mouse movements.
    For restore windows and bugs panel, i need to use the menu mouse button with one click.

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

14. images oversized on text import

    This is not a new issue. Just haven't reported it before.
    I work on educational books. Text comes in Word files.
    Almost every time I place a Word file with graphics, the graphics show up HUGE. Some are so big, the only way I've been able to deal with is create a huge file, open the text box up to include every bit of space.
    Today... the only size that would allow me to see the graphic was 400p x 400p!

    Not an isolated issue. I receive Word files from multiple sources, and every Word file upon import has graphics that are oversized.

    This is not a new issue. Just haven't reported it before.
    I work on educational books. Text comes in Word files.
    Almost every time I place a Word file with graphics, the graphics show up HUGE. Some are so big, the only way I've been able to deal with is create a huge file, open the text box up to include every bit of space.
    Today... the only size that would allow me to see the graphic was 400p x 400p!

    Not an isolated issue. I receive Word files from multiple sources, and every Word file upon import has graphics… more

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    1 comment  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. adobe freezing and getting beach ball spin constantly

    Everytime I upload, save, place etc I get beach ball after beach ball...

    It's not my computer...I have the 10k Imac Pro...

    It mainly started when I installed OS Mojave. Adress this asap please as it is affecting work flow.

    5 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

16. Arabic Diacritics move to unwanted places if you use an Index Marker in the same line

    1. Adobe InDesign CC 14.0 (Middle Eastern version -- English يدعم العربية)

    2. a. Type this Arabic text: شَيْء غريب

    3. b. Create new Index entry for the second word: غريب

    4. The Diacritics should stay as they were.

    5. Diacritic of the second letter (يْ) goes somewhere else.

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    11 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. Unable to export to pdf

    Hi there, I am unable to package some of the InDesign files I am working on at the moment. It shows the error messages attached. Initially, it showed a conversion error however now this no longer shows and it just refuses to allow me to export to pdf and therefore package the document. I have no idea how to fix the issue as it doesn't give any indication at to why it isn't working which is super frustrating.

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    2 votes

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    10 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Waiting for information that is being sought from the user, please see below.

    The Adobe ID Team

18. Drop CAP Extends to the Next Paragraph

    When a paragraph using a drop initial has fewer lines than what is indicated in the drop initial dialog, the following paragraph indents for as many lines as is missing in the previous drop initial paragraph, even if the following paragraph has space between it and the preceding drop initial paragraph.

    The attached example shows a 1 line paragraph with drop a initial set up as 2 lines. The next paragraph indents.

    I think it very odd that the drop initial formatting goes beyond the paragraph to which it is applied. Took me a bit to figure out where the mystery indent was coming from in the paragraph after the drop initial paragraph.

    When a paragraph using a drop initial has fewer lines than what is indicated in the drop initial dialog, the following paragraph indents for as many lines as is missing in the previous drop initial paragraph, even if the following paragraph has space between it and the preceding drop initial paragraph.

    The attached example shows a 1 line paragraph with drop a initial set up as 2 lines. The next paragraph indents.

    I think it very odd that the drop initial formatting goes beyond the paragraph to which it is applied. Took me a bit to figure out where the… more

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    10 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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19. Edit original not launching native application

    Edit original was easy to access using option + click linked image.
    Since the latest update InDesign v14.10 and Mac OS Mojave, this action opens the 'Import PDF' dialogue and if you click 'Ok' launches Photoshop. The linked image is an Illustrator .ai file. All used to work, why the change?

    1 vote

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    1 comment  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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20. Assert after closing InDesign CC 2019 Debug.

    After clear installation Adobe InDesign CC 2019 Debug every time when I am closing application I have this Assert dialog box:

    Interface kLanguageImpl changed but not marked dirty. First difference occurrs at offset 54

    d:\development\siriusr14\source\omlib\session\pmpersist.cpp (1425)

    I have only Skip and Debugger buttons. Skip open new dialog box (the same information).

    There are no plugins. Only clear install.

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team