1463 results found

1. ALT Text not appearing in group

   InDesign 2020

   Issue: I have a screenshot with alt text included (typed in the Object Export Options dialogue). I then have a simple red box (rectangle tool, no fill, 2pt stroke) highlighting a section of that screenshot. When I group those objects, and export a tagged PDF, I get an error in Acrobat stating that no alt text exists.

   Expected result: Alt text should appear.

   Actual result: No alt text is present, or the assigned alt text is not recognized and is flagged by Acrobat's accessibility checker.

   This issue did not exist with ID 2019.

   14 votes

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue was made available in InDesign 2022 version.

   --

   Adobe InDesign team

2. "Generating PDF" dialog opens randomly, crashes InDesign

   Indesign version: 13.1 x 64

   After updating to this version, I have been having an issue where the "Generating PDF" dialog box will open unprompted at seemingly random times. The "Generating PDF" and "Downloading Image" bars are present, and begin to fill up. The "Downloading Image" bar appears to finish, but the "Generating PDF" never fills up all the way. InDesign becomes entirely unresponsive during this process, and I have to Force Quit the application to proceed.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. PDF Place only shows document - not generic PDF icon

   BUG? CC 2019. When placing a PDF file we used to get generic PREVIEW icon which was preferred. Now every "place" only shows the actual contents of the PDF document. This is in the FILE -> PLACE -> "Choose PDF" dialog window

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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4. PNGs will often export at low resolution unless "high quality display" is selected

   I have a graphic which includes a cropped part of a PDF which is a CAD drawing. I select it all, export to a PNG at 600dpi. Put it into Word and when I zoom in it's fairly pixelated: definitely not 600dpi.

   If I select the placed PDF, turn the display performance to "High Quality Display" and re-export, it's a beautiful 600dpi file. This screams "bug" to me.

   I'll add this to another bug report of mine, which is that if a link is modified or missing, you won't get a warning when exporting a PNG that uses it (you just get the lo-res preview in your graphic).

   I have a graphic which includes a cropped part of a PDF which is a CAD drawing. I select it all, export to a PNG at 600dpi. Put it into Word and when I zoom in it's fairly pixelated: definitely not 600dpi.

   If I select the placed PDF, turn the display performance to "High Quality Display" and re-export, it's a beautiful 600dpi file. This screams "bug" to me.

   I'll add this to another bug report of mine, which is that if a link is modified or missing, you won't get a warning when exporting a PNG… more

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   1 comment  ·  PNG/JPEG/EPS Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. Imported indesign file get pixelated in PDF

   When I create a pdf of an indesign file with imported indesign fils, the output get pixelated.

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   2 votes

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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6. Export Shortcut Windows 10 not working

   The export shortcut (Control E) doesn't work after the new update (Windows 10). I've restarted the app and computer to test.

   2 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. In exported PDF, Hyperlinks jump to wrong page when their Text Anchor destination has moved to a different page due to reflow

   Hi

   In my InDesign file I have a Contents page with 10 hyperlinks to the first page of my 10 chapters. I created Text Anchor Hyperlink destinations on all 10 target pages, and then created Hyperlinks to them from the Contents page.

   The document is 180 pages long and uses a Primary Text Frame, and all the text anchors are contained within the main text flow.

   In 9 of these cases, clicking the hyperlinks in the exported PDF jumps to the correct page, but in one of them, clicking jumps to the NEXT page following the text anchor.

   However, if I test the hyperlink within the Links panel, it jumps to the correct page.

   If I jump to the destination by clicking the anchor in the Hyperlinks panel, this problematic link does jump to the correct page, but something is breaking in the export process which is causing it to jump to the wrong page when clicked in the PDF

   I realise that this happens when new pages have been inserted and removed again as part of Smart Reflow, causing the text anchor to end up on a different page to the one it was created on.

   Working in Indesign 14.0.1 on Windows 7 and viewing the PDF in Acrobat DC.

   Thanks for your help!
   Richard

   Hi

   In my InDesign file I have a Contents page with 10 hyperlinks to the first page of my 10 chapters. I created Text Anchor Hyperlink destinations on all 10 target pages, and then created Hyperlinks to them from the Contents page.

   The document is 180 pages long and uses a Primary Text Frame, and all the text anchors are contained within the main text flow.

   In 9 of these cases, clicking the hyperlinks in the exported PDF jumps to the correct page, but in one of them, clicking jumps to the NEXT page following the text anchor.

   However,… more

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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8. Solved PDF comments become unmapped

   Some solved PDF comments shows up as unmapped and unresolved.
   I often end up with a long list of unmapped comments after I am done solving the list of comments.

   2 votes

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   0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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9. Online Published Documents show a blank screen after clicking PDF download button.

   Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

   https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

   7 votes

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   10 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

   1. Does it happen with the latest InDesign version 14.0.1 ?
   2. Is it document specific or happens with all the documents with PDF download capability ?
   3. Which type of accounts are you using : Paid or Trial or something else ?
   4. Please specify your Platform, OS version and Browser information

   A short video depicting the issue will be very helpful

10. Export - Jpg - Page Size - Suffix

    Love the new update where you can change the export options to include a specific Suffix, however could you remove the spaces between the sizes in the Page Size Suffix export? For example, 700 x 200 would be 700x200. This will help speed up the process in file naming as we can not have spaces in files names in any graphics for our websites.

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11. ICML export doesn't preserve the paragraph styles of endnotes.

    1. Adobe InDesign 14.0.2
    2. Export a story containing endnotes as ICML
    3. Endnotes should be styled properly
    4. Endnotes lose the applied paragraph style
    5. UserVoice will not allow me to attach an IDML or INDD file. I can email it if needed.

    What this means is that anyone using InCopy will lose the paragraph styling of their endnotes.

    10 votes

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    5 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -InDesign Team

12. crashes while exporting with long file names

    My InDesign Seems to crash every time I try to export a file to pdf with a filename that is longer than 40 characters. We have to have the file names this long due to our naming conventions.

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

13. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

    2 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

14. When exporting a Thai document to PDF, footnote numbering goes wrong after the ninth footnote.

    When exporting a Thai document to PDF, footnote numbering goes wrong after the ninth footnote.

    InDesign 17.4 (on Apple M1)

    To reproduce,

    1. Create nine footnotes however.
    2. Create a new paragraph wholly in Thai (which you can do by copying something over from the Thai Wikipedia, or just the following text: ย่อหน้า.)
    3. Place a cursor behind some distinctly Thai character (i.e., a consonant or vowel, not a punctuation mark).
    4. Insert the tenth footnote.
    5. Write the tenth footnote wholly in Thai.
    6. Export the document to PDF

    The footnote number (as a superscript) in the body should be 10, and the corresponding footnote number in the footer should be 10.

    But you'll find that the footnote number (as a superscript) in the body is just 1, and the footnote number in the footer is just 1 as well, as shown in the leftmost column of the PDF file attached.

    Some more information:

    • The footnote number in the body is correct when the paragraph is in English.
    • The footnote number in the footnote is correct when the footnote is in English.
    • This bug is serious. Its existence means that InDesign simply doesn't support the creation of Thai documents with more than nine footnotes.

    When exporting a Thai document to PDF, footnote numbering goes wrong after the ninth footnote.

    InDesign 17.4 (on Apple M1)

    To reproduce,

    1. Create nine footnotes however.
    2. Create a new paragraph wholly in Thai (which you can do by copying something over from the Thai Wikipedia, or just the following text: ย่อหน้า.)
    3. Place a cursor behind some distinctly Thai character (i.e., a consonant or vowel, not a punctuation mark).
    4. Insert the tenth footnote.
    5. Write the tenth footnote wholly in Thai.
    6. Export the document to PDF

    The footnote number (as a superscript) in the body should be 10, and the… more

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    2 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Can not save or export in MacOS Montery

    1. version 17.0, apple M1 (also rosetta) MacOS Montery
    2. Click File, then click Save, Save As or Export
    3. A window pops up to save or export
    4. Nothing shows..
    5. nothing to show....

    I can work on my files, but can not save, save as or export anything.

    4 votes

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16. One plate prepared pdf images are separated to four plates in final pdf book

    InDesign 2020 v 15.02, MacOS Catalina

    I want to produce a book pdf with only black plate. I placed 3 grey pdf images in ID document and prepared them to use only black color (no cyan, magenta and yellow). The final result is that these images are separated to four plates in pdf book.

    The solution is to save these 3 pdf images as for example tiff or psd and then place them into ID. Then the final result is right: I have a one-plate pdf book using only black color.

    If this is a bug, please fix it, because it may cause problems with preparing book for print.

    —

    Update:
    I created pdf with the same image but with unchecked option "Optimize file…” and the colors are separated again. If I check this option, the problem doesn’t occur.

    It’s really dangerous to have a bug like this. If I didn’t check pdf in Acrobat Pro, I would lead to extra cost of four plates instead of one.

    InDesign 2020 v 15.02, MacOS Catalina

    I want to produce a book pdf with only black plate. I placed 3 grey pdf images in ID document and prepared them to use only black color (no cyan, magenta and yellow). The final result is that these images are separated to four plates in pdf book.

    The solution is to save these 3 pdf images as for example tiff or psd and then place them into ID. Then the final result is right: I have a one-plate pdf book using only black color.

    If this is a bug, please fix it, because… more

    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. pdf compare

    Hi Team,

    While performing Textual compare in Acrobat DC if there is any changes in optinal hypen in a Paragraph it not shown in the compare report both Textual and Visual.

    But if we perform the same test in Acrobat 7 optional hypen changes show perfectly. We are ready to use Acrobat DC but becuase of this issue we are still using Acrobat 7. We mentioned this compare issue number of times but no action was taken so far.

    I attached Compare report (Text and visual) of Acrobat 7 and DC. I also attched the Acrobat DC version that we used, and Acrbat DC compare setting. Also attached sample PDF for your reference.

    Thanks

    Ganesh.R

    Hi Team,

    While performing Textual compare in Acrobat DC if there is any changes in optinal hypen in a Paragraph it not shown in the compare report both Textual and Visual.

    But if we perform the same test in Acrobat 7 optional hypen changes show perfectly. We are ready to use Acrobat DC but becuase of this issue we are still using Acrobat 7. We mentioned this compare issue number of times but no action was taken so far.

    I attached Compare report (Text and visual) of Acrobat 7 and DC. I also attched the Acrobat DC version that we… more

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18. I want to add the comment PDF file to the PDF Comments panel in Indesign by drag-and-drop.

    I want to add the comment PDF file to the PDF Comments panel in Indesign by drag-and-drop.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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19. Export to JPG generates yellow horizontal lines

    yellow lines in all my image exports (PNG / JPG)... When giving it more pixels/inch the lines change position and are less wide.

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    82 votes

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    87 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2021 – that is, InDesign 16.2.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.

    —
    Adobe InDesign Team

20. Problem with deleting placed pdf file

    Indesign cc 13.1.076
    Question: Open indesign, open previously named and saved blank document, put multiple pdf documents on the desktop (link method), put two pages of pdf document into groups or not grouped into pages, flip pages Pdf document, print document. Press del to delete the pdf file. At this time, the indesign cc will crash. After the crash, restart indesign cc and repeat the operation. The probability of crash is much smaller.
    This problem has always existed since 13.0,

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team