hangs on export to epub3
I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1
Regina McCreary
shared this idea
As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.
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As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.
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Regina McCreary
commented
Hi - I'm sorry - I don't think I have this file any more - I found the issue was caused by hyperlinks inside footnotes - once I got rid of those it worked.
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Please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign/InCopy freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Regina McCreary
commented
I finally ran down what was causing this problem - there was a hyperlink with an error. No hyperlinks were evident at all in Hyperlinks and Cross references in the Type menu but the little buggers were there in the Window ->Interactive ->Hyperlinks. Once I deleted them the export went just fine.
