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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7008 results found

  1. 8.1 InDesign update

    No link to download InDesign 8.1 update for mac or windows on the updates pages.

    https://supportdownloads.adobe.com/product.jsp?product=31&platform=Windows

    https://supportdownloads.adobe.com/product.jsp?product=31&platform=Macintosh

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  2. Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.

    I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.

    1 vote

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    2 comments  ·  Performance/Usability  ·  Admin →
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  3. Accessibility Checker fails Radio buttons and checkboxes in Adobe Acrobat

    Accessibility Checker fails:
    Check boxes (Tagged form fields - Failed)
    Radio buttons (Tagged annotations - Failed)
    InDesign copy changes, Acrobat Reading order missing tags.

    Using MacOS High Sierra V 10.13.6.

    Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
    Duplicate the pdf and rerun the checker and it passes.

    Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.

    This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.

    Indesign…

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  4. Italics not showing in InDesign CC2019 - but does in all other versions

    I have a .docx file that when brought into InDesign CC2019 (14.0.2) the italics do not show. The italics show in all other versions of InDesign. This is worrying for when we work on long documents. The error still occurs if the file is changed to a .doc file.

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please tell me what part of text in the word file is not imported as italics in Indesign?
    The italics portion in the word file are:
    Australian Book Review
    H-France Review
    je ne sais quoi

    all of which are imported as italics in InDesign

    Can you tell me what am i missing?

    Thanks
    amaarora@adobe.com

  5. Pasted text acquires overprint attribute

    Copying a number of items from one document to another, all of the text that did not have an outline had its overprint attribute turned on, despite being off in the source file. It was particularly annoying to fix because most of the text was white (Paper swatch), for which the overprint setting is uneditable: I had to turn all the white text to a different colour, uncheck the overprint, then make it white again. (Using InDesign v14.0.2 on Mac OS v10.12.6.)

    IMO there should never be a reason to overprint items using the Paper swatch anyway, so this attribute…

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  6. Errors in grep-processing in 2019

    Some days ago was message about error in usage grep-queries and patch to fix it.
    https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

    But this patch doesn’t solve all problems, see video:
    https://youtu.be/OD2VFt9auCA

    Attached idml-file and script show error in CC 2019.02.
    https://www.dropbox.com/s/mg2lfsbvrb4hq20/CC2019%20error.zip?dl=0
    This InDesign is fixed by CopyPlugin.zip

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  7. PDF comment: need Insert Text at Cursor tool

    People who are reviewing now only can add a sticky note, , highlight text, underline text (and add a comment), strikeout text and draw. Adding text. The regular Comment toolbar also contains the Insert Text at Cursor tool. This must be added to the review features when documents are sent for review via the new Send for Review feature.

    13 votes

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    2 comments  ·  PDF Comments  ·  Admin →
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  8. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

    1 . Indesign Version CC 2017.0
    2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
    3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

    1. In page 32 only text has to be there.

    2. I attached indesign file and link and also the video showing the issue in the below link
      https://we.tl/t-OvxpJfK5RM

    2 votes

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    5 comments  ·  Document/Pages  ·  Admin →
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  9. InDesign crashes when editing text

    21.5" iMac with 3.06 GHz Intel Core 2 Duo
    macOS High Sierra version 10.13.6
    12 GB RAM
    360+ GB of hard disk space

    When attempting to copy text from a word document into 28 Mb file in InDesign, InDesign freezes... endless spinning color wheel. Problem is persistent - every time I try to copy a paragraph of text. It even occurred when I tried typing the paragraph of text.

    Tried updating InDesign CC
    Tried uninstalling and reinstalling
    Tried using Story Editor to edit text box.

    Apple crash report attached.

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  10. InCopy crashes while saving document or checking in

    InCopy 14.4, MacOS 10.14.4
    InCopy document crashes all the time while saving or checking in a document.
    The document contains a lot of comments and cross references to other documents.
    I have already tried to copy all content into a new document. This does not help.
    I cannot work further on the document, so I need assistance!

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  11. ID 14.0.2: Fonts menu STILL collapses while browsing through the list of fonts.

    Despite upgrading to ID 14.0.2, the same bug happens as described there: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35736199-typekit-or-adobe-fonts-or-fonts-menu-collapses-w

    The bug happens with my personnal font collection. So far I haven't used TypeKit. I'm using FontXplorer 6.0.6. Last High Sierra version on a iMac 3,1 Ghz Late 2011.

    On top of that, the font selection tool skips some fonts while browsing the fontlist.

    This is an ABSOLUTE nightmare.

    Thanks for your help.

    Regards.

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  12. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  13. Некорректно работает пробная версия

    При запуске Indesign вылазит окошко с активацией пробной 7-дневной версии, после ее активации данное окно не пропадает и появляется на экране каждые 10 секунд. Что-либо редактировать в файле не получается. Помимо этого это окно с активацией еще и тормозит, какой смысл давать пользоваться демо-версией 7 дней, если она работает неправильно?

    2 votes

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  14. Updating to Mac OSX Mojave, Indesign now behaving slow and shortcut make new document does not work anymore

    Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

    The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

    Have tried de-activating GPU but that has no difference at all.

    I have the latest version, 14.0.2.
    Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
    One reason was that command + new shortcut stopped working. And now it stopped working again...

    Same thing happens in…

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  15. Text selection selects whole document AND cursor jumps to top of document after saving

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts…

    1 vote

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    2 comments  ·  Performance/Usability  ·  Admin →
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  16. InDesign opens two files when only one selected.

    When I open a file, InDesign will open another file at the same time, one that I didn't select. Not a horrible inconvenience, but why is this happening?

    InDesign CC 14.0.1 x 64

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  17. File Info box does not displaying

    File Info box does not display on screen. It can be escaped or the default OK chosen, but all other operations are locked out so you cannot find it. Operating InDesign 14.0.2 on macOS 10.14.4 using a secondary monitor LG Ultra HD Display 30.5 inch.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  18. Shadow Effects Washing Out Image

    I am using InDesign 14.0.2 on a Mac with Mojave 10.14.3.

    When trying to add a drop shadow or inner shadow, the image gets washed out. I've provided screenshots that show the image with and without effects.

    My supervisor also noticed this on her computer. I believe she is on High Sierra and CC2019 but I don't know if it is up-to-date on her machine.

    1 vote

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    1 comment  ·  Effects/Transparency  ·  Admin →
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  19. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

    In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

    I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

    How is this…

    4 votes

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  20. basislijn tekst toch verschoven

    Tekst vast op basislijn – pagina 1, pagina 2 identiek contouren gemaakt
    PDF gemaakt en tekst schuift onder de basislijn vandaan (onderaan).
    Contouren gaat wel goed. Verschillende lettertypes geprobeerd

    1 vote

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