6017 results found

1. The numbered portion of a heading in its own frame cannot be included in conditional text

   Windows 10 InDesign version 13.1 x64 (CC up-to-date)
   I created a sequentially numbered head using bullets and numbering in Style editor. Placed the head in its own frame at the top of a page (# mark at the end of the head). Selected the head (variously using click-drag and 4-click) Only the directly entered text highlighted - not the numbered portion, not the # symbol. I applied a text condition. When the condition was made invisible, the directly-entered text disappeared as expected, but the numbered portion of the text ("Section 9:") did not. Numerous attempts to select the numbered portion and the # symbol did not work. I even tried selecting the entire frame. I finally had to link that frame to the following text frame and give the heading a paragraph marker rather than a story-end marker. That allowed the text to disappear as expected -- but the side-effect was that the following text "rose up" into the area of the original text frame. Now I have to come up with a solution to prevent that happening when the condition that shows the heading is turned off.

   Windows 10 InDesign version 13.1 x64 (CC up-to-date)
   I created a sequentially numbered head using bullets and numbering in Style editor. Placed the head in its own frame at the top of a page (# mark at the end of the head). Selected the head (variously using click-drag and 4-click) Only the directly entered text highlighted - not the numbered portion, not the # symbol. I applied a text condition. When the condition was made invisible, the directly-entered text disappeared as expected, but the numbered portion of the text ("Section 9:") did not. Numerous attempts to select the numbered portion… more

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2. En Dashes turned into a Russian Cyrillic Small letter Yeru

   On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).

   The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change the paragraph or character styles in any way or change the type face/fonts.

   The other difference between the Feb. version and yesterday's version of the document in that I had installed the CC updates to InDesign: 13.1.

   This seems to be a bug.

   On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).

   The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change… more

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3. Performance GPU

   Issue at hand. The latest InDesign and Illustrator have poor GPU performance. All of my fonts and graphics are "blurry" and Pixlelated. No one has called me back, and am pretty disappointed.

   My case no. ADB-1524437-B1P3

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4. "Print Booklet..."

   Print Booklet not observing changes to printer preferences with existing files.

   InDesign 13.0.1 x64
   Windows 10.0.16299.309
   Xerox Versant 180 with Fiery EX-i 1.1

   Steps to reproduce:
   1) Open existing document.
   2) File -> Print Booklet...
   3) Print Settings
   4) Setup...
   5) Preferences
   6) Change anything in printer preferences.
   7) OK
   8) Print
   9) OK

   Expected Result:
   Document should print using printer preferences that were specified.

   Actual Result:
   Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

   NOTE: This issue is not observed with new files. It is observed with multiple existing files.

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5. Changes are not tracked when you copy and paste text from more than one cell into a table

   1. This exists in all version of InDesign and InCopy.

   2. To reproduce (see corresponding images):

   a) Create a new document with a table filled with text and in InCopy set it to tr.ack changes.

   b.) Copy the contents of at least two cells.

   c.) Paste the contents into different cells.

   d.) Initially these changes will be showed as tracked in story/galley view.

   e.) When the document is saved and the reopened these changes are no longer tracked.

   1. The expected result is that the changes should remain tracked after the document is saved and reopened.

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6. copy multiple text-frames > crash

   When I try to copy more then one text-frame InDesign (latest version, Mac, El Capitan) crashes.

   Sad to say that this does not happen in every document (but in more than one), so it's hard to find the cause.

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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, The issue is resolved.

   Regards
   InDesign Team

7. Table Footers Prevent Auto Row Creation

   Normally, if a table with fewer body rows than will be needed if content gets pasted, body rows get created automatically. However, if there is a footer row, then the additional rows get created in the footer.
   This behavior does not seem intentional since the automatically-created body rows seems more useful. A workaround can be to remove the footer row, then add it back after the contents have been pasted and the body rows created.

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8. pasting crash

   InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

9. Exporting a Snippet Causes Crash

   Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

   I am on mac OS 13.13.3 and InDesign 13.0.1

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. underline does not display if custom tracking/kerning selected

    green shading obscures any underlining

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11. [BUG] PDF size is to high using the export feature

    With this post I would like to report an issue regarding the export feature of Adobe Indesign. When exporting a PDF-file from Indesign, the PDF file size is unnecessary to high and the document contains a lot of overhead. After the same pdf-file is resaved using the default Os X preview application, the overhead is removed and the file size is correct. Please fix this issue.

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12. For some reason Indesign is still painstakingly slow...

    The slightest movements take FOREVER!!!!

    8 votes

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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread… more

13. Accessible PDF Exported from ID contains SPANS in Reading Order panel

    InDesign Version: 13.1

    To reproduce issue, create an InDesign document with some styles, map styles to tags and export to PDF with tags (accessible pdf).

    Expected result is that in the Reading Order panel (and Content pane), each paragraph is wrapped in an appropriate container.

    The actual result is that each line of text within a paragraph is wrapped in a span container.

    Although this doesn't seem to directly affect the accessibility of the file, it makes additional remediation difficult because of the many containers found in the PDF file.

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    25 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

14. ID crashes when exporting to PDF, but not to JPEG

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to a JPEG (which did NOT crash ID); (3) tried to export a different file to PDF (ID crashed);

    There's nothing unusual about fonts or graphics here. My ID skills are very VERY basic. Thoughts? Help? PLEASE?

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to… more

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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We have been able to locally reproduce the issue that refers to “ID crashes when exporting to PDF, but not to JPEG”

    -Aman

15. Incorrect Page Count Value

    It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

    This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

    Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

    Screenshots from Bridge CC2018 uploaded/attached.

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  ansjain responded

    Hi Stephen,

    There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

    Thanks
    -Anshul

16. ID 13.1 OS X 10.11.6 typographer quotes not functioning properly despite box being checked

    The "typographer quotes" box is checked, but does not produce the correct result. InDesign 13.1 OS X 10.11.6 mid-2011 27" iMac w i7 processor. When going back to panel the box is still checked!

    Also BIG slowdown in performance in this version - "spinning ball" for a loooong time!

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17. CTRL + SHIFT + T tab panel shortcut gone

    Bring back the CTRL + SHIFT + T tab panel shortcut!

    2 votes

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18. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:

    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.

    2. Export the InDesign document to HTML

    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

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    12 votes

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    17 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

19. Can not paste text in inDesign

    I am running InDesign CC 13.1 on osMac High Sierra, and am unable to COPY text from any web browser (Chrome, Safari, Firefox) and PASTE it into inDesign. It crashes every time. I AM able to paste the text into a Pages document and THEN copy/paste into inDesign — but all character information is gone (formatting, alignment, spacing, etc.)

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    5 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. Problem with Bookmarks that contain special characters

    I have a document with bookmarks that contain phrases with words containing special characters (specifically Italian accents, for example: L’ubiquità della collaborazione)

    Then I have buttons at the top of the document. Each button links to a specific bookmark. If the bookmarks contain this characters/accents, the button don't work.
    So the buttons only work when linking to bookmarks not contain special characters/accents.

    Solved the problem by changing the procedure I used to create bookmarks:

    This is what WON'T WORK:
    - highlighting all the text and then create a bookmark.
    Pro: The bookmarks are added automatically with all the sentence that was highlighted
    Cons: The bookmark that contains accents or apostrophes, won't work with buttons

    This is the way to SOLVE the problem:
    - Instead of highlighting a sentence you want to bookmark,
    - you just place the cursor at the beginning of the sentence
    - you create the bookmark and because you don't highlight the entire sentence you have to manually put the name of the bookmark
    Pro: works even if you have accents or apostrophes
    Cons: you have to write the name of the bookmark manually.

    I have a document with bookmarks that contain phrases with words containing special characters (specifically Italian accents, for example: L’ubiquità della collaborazione)

    Then I have buttons at the top of the document. Each button links to a specific bookmark. If the bookmarks contain this characters/accents, the button don't work.
    So the buttons only work when linking to bookmarks not contain special characters/accents.

    Solved the problem by changing the procedure I used to create bookmarks:

    This is what WON'T WORK:
    - highlighting all the text and then create a bookmark.
    Pro: The bookmarks are added automatically with all the sentence that… more

    4 votes

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