Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Custom GREP-queries are suddenly away

    I had a nice collection of custom GREP queries. But suddenly they are away. They were numbered from 1 to 18. I'm very down to do this all again … Is there a way to find this again? Where are the custom queries saved? I updated from macOS 10.12.4 to macOS 10.12.5. Maybe that's the reason? Or is the reason that I had numbered them?

    2 votes

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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Cell Style override crash

    Crashes when applying and overriding a cell style to a table that has previous overrides. Tried it multiple times on multiple files, all with the same crash result.

    3 votes

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. Inversion dans un menu

    Indesign version 2017.1 (version française) : Pour autoriser la réorganisation des pages il faut décocher dans le menu "autoriser la réorganisation des pages" (au lieu de le cocher).

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Indesign freezing when trying to change leading in style

    Indesign CC 2017.1 release

    12.1.0.56 64 build
    I am trying to change the leading for a particular style that is used in footnotes and when I attempt the change Indesign simply freezes. At the moment the leading is 9 pt but I want to increase to 11 pt. I don't have this problem with ordinary styles

    3 votes

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    Need More Info  ·  1 comment  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

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  5. As part of my partners Master Collection cs5.5 she cant open InDesign as its says:

    My partner cant load up her InDesignCS5.5 as part of her Master Collection.

    We've tried to reload software but don't want to keep doing it and wasting licensed uses.

    The error it generates it captured below in attachment:

    Its says entry point not be located in the dynamic link library... WORLDREADY.RPLN

    Is she missing a plug-in?

    Thanks for any assistance.

    1 vote

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  6. 3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

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  7. New defined Character Color in Paragraph Style not visible

    1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign CC Version 2017.1 Build 12.1.0.56
      MAC OS X Yosemite 10.10.5

    2. Steps to reproduce the issues
      Create a new Paragraph Style
      Go to Character Color tab
      Create new color with a double click in the black square
      Define some values for C/M/Y/K and click OK

    3. Expected result
      The new color shoud show up at the end of the existing color list

    4. Actual result
      The new Color don’t show up
      After changing to another tab and back the color show up

    5. Test file, screenshot, video or GIF capturing the issue (optional)
      Video…

    19 votes

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    5 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  8. help

    Indesign help takes me to webpage that does not exist.
    http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME

    Browser shows:
    Safari can’t open the page “‎community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  9. pipette does not work in cells of tables

    pipette does not work in cells of tables

    2 votes

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    5 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 1 vote

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    0 comments  ·  UI/UI Scaling  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Hidden content in pdf export

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can…

    2 votes

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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)

    Steps:
    SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
    Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)

    Steps:
    Launch SkyFonts and Indesign.
    Create a new document in indesign and use some trial fonts which are available in skyfonts.
    Exit the SkyFont client.
    Try to update the document.
    See that Indesign crashes.

    2 votes

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  13. beachballs

    Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

    5 votes

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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  14. Your decision to demand reactivation of a working program AND THEN NOT ALLOW THE REACTIVATION TO TAKE PLACE is reprehensible.

    Your technical rep called the CS3 suite an "end of life" product but it wasn't; it was enjoying a productive middle age until you put a bullet through its head. "End of life" should mean when new operating systems won't support it, not when you arbitrarily decide to kill it. I purchased that program outright and at significant cost, and you just stole it from me. I've always admired Adobe products but everyone involved with your business models should be ashamed of themselves. I plan to make my case against you LOUDLY on social media and in any other way…

    1 vote

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  15. Spanning columns crashes program

    Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

    6 votes

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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  16. Find/Change crashes InDesign

    InDesign crashes immediately when attempting to search for words within my established file.

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  17. Second window-column disappears

    On the right side I have two columns of windows (colors paragraph effects pathfinder and so on …). I stick them together. From time to time the second, inner column disappears when I start ID. So I have to collect the windows again. But when I collect one window I need the whole Window collection appears suddenly …

    1 vote

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    2 comments  ·  UI/UI Scaling  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Pagina on Master page - deleted on one page

    Pagina is on Master page, and deleted on one page.
    In version 12.0.0.81 the pagina that is deleted still shows.
    In version 12.1.0.56 the pagina is not there.
    I do not know which version the designer used when creating the document, some version of 2017.
    The pagina block is from the edge to spine.

    2 votes

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  19. The "Find" function doesn't work properly. It writes backward or not at all

    The "Find" function doesn't work properly. It writes backward or not at all

    5 votes

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  20. Object Layer Options not working using Photoshop files

    I've placed the same layered photoshop files into ID three times to show how an animation works. Going to 'Object Layer Options' and clicking 'Keep Visibility Layer Overrides' is meant to keep your selected layers visible, even if the Photoshop is resaved. This no longer works. Once the link updates, all three update to look the same and forget which layers i've told it to show. Why?

    5 votes

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    6 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

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