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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6979 results found

  1. ADOBE INDESIGN AND ILLUSTRATOR COMPATABILITY ISSUE

    In Adobe indesign, if we decreased Horizontal scale in Indesign and saving that template and generate PDF. If we open the same generated PDF in Adobe illustrator font size is decreasing and vertical scale is increasing and horizontal scale showing 100%. I think It's totally mis-matching with indesign and illustrator. Not only this we're facing many issues like this i.e resizing issue for example if label size is "50Wx100H" in indesign, same file showing in illustrator is 50Wx120H and some times more. Please help to fix this issue. It'll be helpful

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  2. eyedropper

    I'm experiencing all sorts of odd behavior in INDD CC v.14.01, particularly when using the eye dropper to copy text attributes.

    Things that happen: text will be given a stroke when the text that I'm copying has no stroke applied; text will go from Align Top to Align Bottom; random colors and sizes applied.

    1 vote

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  3. CC2018 IDML files not compatible with CS6

    Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.

    8 votes

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    Need More Info  ·  amaarora responded

    Please confirm in comments if the issue has been resolved for you with the latest release of InDesign?

    Thanks

  4. cannot save again if file is moved whilst file is open - 2019 Indesign CC

    I moved my working folder to another drive as quickly needed space. I accidentally didn't close my file in InDesign before doing this... kept working on the file then went to save it to new location... But it won't let me.
    Says file is missing from original location... put it back (which I tried but didn't work) So I had to export as idml to save it... Never encountered this in previous releases please fix.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  5. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

    2 votes

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    4 comments  ·  Others  ·  Admin →
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    JPEG files cannot be opened directly in InDesign. They can only be placed.
    Create a new document and from the File menu, select the Place option. Select a JPEG file and click Open.

    Hope this helps.

    Thanks,
    Adobe InDesign team

  6. HSB Color Slider Not Working

    The HSB/ CMYK Color slider window hasn't been working for months, every project has this window grayed out and disabled with no options to turn it back on.

    If you want to change your colour you have to use the Color Picker, which in comparison, isn't good.

    4 votes

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  7. Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs

    Hi,

    Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs act erratically in latest InCopy (13.1) on Mac and Windows: contrary to all other apps and InDesign Story Editor, they delete words from seemingly random side of the cursor.

    See https://forums.adobe.com/message/10524905

    Actual result: Cmd+Del often deletes from left hand side, Cmd+Backspace often deletes from right hand side of the cursor.

    Expected result: Cmd/Ctrl+Del always deletes the word to the right of the cursor; Cmd/Ctrl+Backspace always deletes a word from to the left of the cursor.

    Regards
    m.

    2 votes

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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue.
    We will look into the problem

    -Aman

  8. incopy 2019 and indesign 2017

    I have recently upgraded both my INDESIGN AND INCOPY to 2019 .... and the edited INCAP files coming back to me via email are not opening when I double click them .... I get the attached error - WHEN I BROWSE and locate file its just a horrible circle - nothing happens ... Please let me know if there is a bug fix or plug in - was all working fine before the upgrade...

    OS is SIERRA 10.12.6

    1 vote

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  9. hebrew support

    hello,
    we are an israeli book publisher
    we work a lot with spelling marks on letters.
    on last versions of photoshop and illustrator and older indesign versions we are pressing alt + different letters and it gives us the letter with marks.
    but only on indesign 2018 it doesnt work..
    we have to do it through gylphs all the time.
    it costs us a lot of time. plaese fix it and let us know. we tried to do it with the indian support and they couldnt do it...

    3 votes

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  10. Pointer stuttering in layers panel

    1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse

    2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel

    3. Pointer shouldn't stutter

    4. Pointer badly stutters

    4 votes

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  11. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    13 votes

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    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

  12. 1 vote

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  13. Indesign cc 2018 crash mounted volume on "Save As..."

    Environment:
    - Adobe InDesign CC 2018 13.1 (13.1.0.76),
    - MacOS v 10.12.6.
    - Mounted SMB share (Windows Server 2012 R2 full share permissions).

    When editing a document on the mounted SMB share, then doing a "Save As...", there's a delay, then pinwheels, then crashes.

    Attached are the screen shots of the dialog boxes that occurs as it crashes, plus the Apple crash report.

    It does NOT crash on "Save".

    It does NOT crash on "Save A Copy..." UNLESS - sometimes you try to save over a pre-existing document. It will complain that the file is open even if it isn't…

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  14. InDesign hangs while exporting to ICML

    CC 2018 – ICML Export is hanging when trying to export.

    See attached example file*, the text box highlighted on page 4 is what is causing the problem. In the export file produced (if this box is removed) the other boxes are incorrectly formatted.

    • An .indd or .idml file was not allowed so unable to attach this but can provide if required.
    1 vote

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  15. 14.0.1 x64 running on Windows 10 Pro ver 17763.165 and when explorer is launched it makes the screen flicker and you cannot close InDesign

    I'm running Win 10 Pro version 17763.165 and had iTunes open and had just started Adobe InDesign version 14.0.1 X64 and then launched win file explorer and that came up but then the explorer window kept flickering. It did it so much I couldn't close the window. Now I have settings open and the about window in InDesign froze and doesn't close. But some of this my be a design flaw in the Adobe program. Only way to close was by Task manager. Report also sent to MS support to let them know as this may be a beta build

    1 vote

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  16. Content not updating when changes are committed

    When making revisions to a layout—I'll use a table as an example—the table won't update to show a modification to the element (a row being deleted, for example). Only upon taking another action does the table reflect the user action. Until another action is taken, it will show the content as still being there. FYI: this bug has been present since the previous version of ID..

    1 vote

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  17. [ID-4213978]unable to change font, size, style in Script UI, alignment problem with Image on button

    Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
    Alslo image in button way OFF alignment.

    This result in uglier customized UIs than it's older versions.
    As the world population is getting older, the ability to have bigger font size and style is really needed.

    24 votes

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

    -InDesign Team

  18. Edit with other - doesn't see Photoshop as an application

    I use the Indesign feature on the links menu to Edit With, either using the default application or another. We just updated to the latest CC (ps, il, in) and the other application isn't the same. For any jpg or pdf, it shows Photoshop or illustrator or Acrobat as available to open the image selected. However, if I select an ai. file, it shows Illustrator as the default, and Preview as another option - no Photoshop. I select Other to add Photoshop, go to the applications folders, click on Photoshop and it's only seeing it as a folder, not as…

    3 votes

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  19. Executing startup services

    Latest version of CC2018. Intel 7th Gen i7 PC with 16gb memory and Nvidia GeForce 1050 video card.

    All other applications installed and run properly but indesign is stuck on splash screen with Executing startup services... Only way to exit it is to run task manager and kill it.

    Removed OOBE and restarted. Logged back into CC. Same issue. Don't want to reset my PC to factory (it's only a couple months old). Thanks Ben

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  20. InDesign 13.0.1 can not follow an alias on a server share anymore

    InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

    Steps: Go to a server share, no matter if an smb or afp share.
    Create a folder A. Place an file inside, e. g. 1.jpeg
    .
    Create an alias from folder A => A alias.
    In InDesign choose OPEN:
    Go to the server share
    The Folder A is in black typo an available. Highlight A and you see the file.
    The Alias A alias is gray, InDesign does not recognize the link.
    Do the same in Photoshop, you will…

    8 votes

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    If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
    Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

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