Publish Online Dashboard empty
My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.
Thx in advance for your concern
Julie
shared this idea
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Alexandra
commented
Hi,
I have the same issue, an empty dashboard with Chrome, and like for alexandre becquet (thank you!) it works with Safari. -
Debora
commented
Hi, this might not help everyone and this thread is a couple of years old, but I came here to report the same issue, then checked before I did that I was signed in using the correct Adobe ID (my work set me up with a new one instead of using my existing one). Turns out that the documents are in the dashboard associated with my old ID and don't show up in my new one.
It may not be what's causing your issue but if you've ever had another ID it might be worth checking.
Good luck!
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Anonymous
commented
My Publish Online Dashboard doesn't show any of my publications (the section "Document Trends" remains totally empy after I publish or update a document. Though I manage to push the documents online and the share-link URLs do work.
Thx in advance for your concern
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alexandre becquet
commented
Hello, I have the same problem with Google Chrome. Everything is going well with Safari.
The Analytics are the but not the publications the pages remain blank of all publications, it takes between 2 and 3 cookies and settings to recover a correct display but that does not last.
The problem does not seem to affect Safari.
MAcbookPro Late 2016 and MacOS High Sierra 10.13.5