InDesign crashes on Hyperlink panel open
Latest version of InDesign 2018.
Process video:
https://cl.ly/0y1V3z190L0O
I'm trying to add hyperlink to a text but it leads to a program crash. This happens only for 3 close lines of text in a one single file. The file has been sent to mr. Sushil's email.
Mikhail Orlov
shared this idea
Hi,
We have been able to reproduce the issue and it is currently under investigation.
Regards
InDesign Team
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RY
commented
It appears to occur when their are issues with verifying the link. It is crashing at the same time searching for solutions to the issue I was getting "Request failed with status code 502". The servers were unreachable or the ISP was dropping packets.
Their needs to be a way other than the hyperlink panel to disable the "auto update url status" because when its having issues you cannot load the hyperlink panel at all. Maybe in the preferences panel?
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Sarah
commented
This happens to me all the time
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Grant Headifen commented
panel works if I open a new file in 2019, but when I open an old file from 2018 version it crashes instantly
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Problem still happening Mac OS - latest version Jan 2019
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I'm also having this problem
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Anonymous
commented
I'm also having this problem. Any update?
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Caitlin Persichilli
commented
Is there any update on this issue?
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Mikhail Orlov
commented
I'm trying to add hyperlink to a text but it leads to a program crash. This happens only for 3 close lines of text in a one single file. The file has been sent to mr. Sushil's email.