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  3. Expected result
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7161 results found

  1. Font KNU (karen) doesn't display correctly in InDesign files.

    When working on files that are written in Karen language, suing KNU font, this font is not displaying corrently.

    The same font displays fine in PowerPoint, Word, PDF software, but not in InDesign.

    Also, the accessibility information doesn't accept text in Karen.

    3 votes

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    2 comments  ·  Others  ·  Admin →
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  2. Adobe InDesign CC2017 not working on MacOS Catalina

    Adobe indesign CC 2017 ne fonstionne pas du tout sur mon Mac depuis que la mise à jour MacOS CAtalina a été installé.

    3 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    MacOS 10.15(Catalina) is not supported platform for Adobe InDesign CC2017.
    In macOS10.15 Apple enforced strict 64bit rules . Older apps having 32bit components won’t be able to run on Catalina.
    InDesign CC 2017 also has few 32bit components hence, it will not run properly on macOS10.15.

    Recommendation:
    Either move back to macOS10.14 OR update Adobe InDesign to latest version that is complete 64bit.

  3. Stroke edit crash

    I create a line with either the pen tool or the line tool. I select the line and open the properties palette. I select the 'stroke' button and open the stroke palette. I click the 'line end' or 'line beginning' to change the end to an arrow, bullet end, etc. InDesign hangs for a moment and then crashes.
    I have submitted multiple crash reports from the crash window that pops up and have received no response from Adobe. It has been going on for months.

    5 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  4. Bad interact: Keep Lines Together & Start Paragraph in Next Frame, not working at Threaded Auto-Size (height) Text Frames

    Working on InDesign CC2018 in Windows7.
    When having threaded two (or more) auto-sizing (height only) text frames, and typing in the first of them, at the end of first line the cursor jumps to the next frame. No auto-size, no keeping lines of the paragraph together.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  5. Copy & paste from 2020 to 2018 doesn't work

    Made a table in 2018, saved the INDD, then open in 2020, changed only text in the table, now want to copy & paste back to 2018 file -> not possible. It's exactly the same table. When pasting to pasteboard, the table rows look the same, only the style color has changed.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  6. properties

    Indesign does not show stroke and fill in the properties panel as i hover on them it take some time to pop out, kindly fix the issue.

    1 vote

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  7. FERRAMENTAS

    Minhas ferramentas estão todas bloqueadas e não consigo utilizar mais o Indesign.

    1 vote

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    1 comment  ·  Performance/Usability  ·  Admin →
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  8. Strange Whitespace areas

    I am using CC2019 and the have the same issue in CC2020. I have mysterious areas of whitespace that I can't use appearing on my pages. Please see the attached file. The file is part of a book. Page 110 (relative to book's start, the third spread in the file) is where the trouble starts.

    I don't mean to be a nuisance but sorting this out is rather urgent. I am going to destroy the document and start again out of desperation.

    Kind regards
    Mike Howell

    I have tried reducing image sizes.
    I have tried analysing the story.
    I have…

    1 vote

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    2 comments  ·  Document/Pages  ·  Admin →
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  9. Exporting PDF from InDesign to an encrypted folder fails

    We have an enxrypted folder on our NAS. We use BoxCryptor to encrypt and access these documents.

    When we open a document in InDesign and try to export it to the same (encrypted) folder we get an error and the PDF is not created. The error mentions the background task not being able to export.

    Exporting the PDF to a different location (not encrypted folder) works OK. So I guess the encrypted folder is the cause. The worksaround is to just save the folder somewhere else, and then move it to the encrypted folder. So we can manage ;-)

    But…

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  10. Fit frame to content shortcut causes pasteboard to jump around.

    Fit frame to content keyboard shortcut causes pasteboard to jump around.

    Running InDesign Version 15.0.1

    2 votes

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    0 comments  ·  Adjust Layout  ·  Admin →
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  11. Mystery white hairlines showing up on edges of Published Online Document

    I am having an issue with documents published online and viewed in Google Chrome. For some reason there are thin white hairlines showing up on the edge of certain pages that are not in the actual InDesign document. On a couple of pages in my book, I have made the background color the same as the background color that shows up in the browser, but these hairlines are still showing the edge of the page.

    Screenshots of the white hairlines attached.

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  12. Footnote numbering in InDesign does not heed setting

    I have a single indd-document containing a book with 300+ footnotes in it. I have set the footnote numbering to "Restart numbering at every --> Section" (i.e. Chapter).

    But when I export the document to an EPUB file, InDesign does not heed this setting but keep running the numbering up to "348".

    I suspect this is a bug in inDesign 2020 (15.0.1), as there seem to be no good reason for this behavior.

    2 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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  13. Poor consistency between menus and short cut key mappings

    Hi there,

    It is very difficult or obscure to map a short cut key. This is because the drop- down boxes in the short cut key editor consistently don't match the menus.

    I am trying to match the menus to the short-cut-key editor. I am trying to map a short-cut key to Type->Hyperlinks...=>New Hyperlink.

    Kind regards
    Mike Howell

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  14. Cursor - Zoom in and out/left and right on trackpad not working

    When using my trackpad on Windows 10, two fingers up and down works when editing a document. Two fingers left and right does nothing and pinching in and out doesnt zoom, it scrolls right to left. This is the same across all my adobe platforms. Everything else on my laptop scrolls accordingly on the trackpad.
    I only downloaded the adobe software last night and my laptop is brand new yesterday. All updates are up to date.

    Thank you for helping in advance.

    4 votes

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    0 comments  ·  Others  ·  Admin →
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  15. find/change search selection changes randomly

    ID 14.0.2

    I use certain Find/Change queries repeatedly.

    The queries are saved with the SEARCH option set to SELECTION.

    Normally I select a portion of text and run the F/C query to automatically make changes.

    Recently however, the query is sometimes applied to the WHOLE DOCUMENT.
    I haven't found a pattern, but maybe once out of every 4 tries. It seems it randomly defaults to SEARCH=DOCUMENT, instead of the way the query was saved.

    Hope I have described it clearly enough...

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  16. Publish Online Dashboard Fails to Show Analytics

    The analytics information will not load for individual documents or in the overview tab for documents published online from InDesign. I have found this to be a problem on macOS Mojave and Windows 10 using multiple web browsers including Safari, Chrome, Firefox, and Edge.

    When attempting to use view analytics or delete the online document, nothing occurs on the Document Trends page.

    38 votes

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    21 comments  ·  ePub/HTML/Publish Online  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Documents published from InDesign 19.0 onwards will no longer support integrated analytics from the dashboard. You can integrate Google Analytics to track insights into your documents.

    Analytics for documents published from the previous versions of InDesign will continue to be collected until November 30, 2024, after which no new analytics will be collected.

    Refer to https://helpx.adobe.com/in/indesign/using/publish-online-dashboard.html for more details

    —

    Adobe InDesign team

  17. stall

    InDesign stalls most of the time for more than a minute after nearly every clic on any part of the screen : menus, boxes, objects, pannels... Even on buttons when saving or exporting.
    I have two macs with the most recent version of InDesign and Mojave 10.14.6.
    I complained about this a few months ago. We has to wait several weeks to get an improvement, but now it is starting again.
    Please do somethiing quickly, we lose a great amount of time and money.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  18. Type tool hotkey still not working

    When moving from the direct selection tool to try to make a text box with the type tool hotkey (T), the hotkey still isn't working in InDesign. It shows temporarily as the I bar icon, and then keeps reverting to the direct selection tool or sometimes a disappearing + icon. It doesn't matter how long I wait or if I select the page or the pasteboard for the new text box (although I seem to have more succes on the pasteboard than on the page).. Also the direct selection key and the text tool frequently do not respond to the…

    3 votes

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  19. Image tags all grouped in their own article at the end of the tags panel

    I have set up articles in multiple files InDesign 2020 (files first created in InDesign 2019 and updated to 2020 yesterday and today). When I export to PDF, all image tags are added to a new article in the bottom of the tags panel in Acrobat DC rather than in the articles that I assigned them to in InDesign. Luckily, I preserved a version of InDesign 2019 and can open them in there and export to have the tags show up in the correct place. FYI, I also made sure my layers order in InDesign is as I want it…

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  20. When i export an PDF it gives a damaged file error when i try to open it from an email

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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