6980 results found

1. "View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat

   I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.

   Not sure if it's just a bug, but any fix would be welcome. Thank you!

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing it.

   -inDesign Team

2. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

   No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us… more

3. Hunspell dictionaries cannot be added in Sierra or High Sierra

   Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

   Steps to reproduce:

   1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

   2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

   The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

   Can I suggest that there should be another place to install additional languages, outside the InDesign application.

   The only way I can work with Latin and Ancient Greek languages currently is to use an El Capitan Mac, which does not have the sandboxing.

   AMFI: Check-fix enabled for binary '/Applications/Adobe InDesign CC 2018/Resources/Dictionaries/LILO/Linguistics/Providers/Plugins2/AdobeHunspellPlugin.bundl e/Contents/MacOS/AdobeHunspellPlugin' with TeamID 'JQ525L2MZD', identifier 'com.adobe.adobehunspellplugin2': broken signature treated as unsigned without privileges. This workaround will not work for software built on or after 10.12.

   Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

   Steps to reproduce:

   1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

   2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

   The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

   Can I suggest that there should be another place to install additional languages, outside the InDesign application.

   The only way… more

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   14 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We are currently reviewing it.

   -Adobe InDesign team

4. Cursor spins and text display lags while typing

   ISSUE: While typing, text display will freeze/lag, and the cursor will change to a loading icon for about 2 seconds, then the text will finally appear all at once after the loading icon changes back to a regular cursor. This happens while typing in a regular text box.

   EXPECTED RESULT: I expect text to appear on screen immediately as I press the key on the keyboard, not after a 2 second lag.

   Version: InDesign CC 13.0 x64

   9 votes

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   8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please share a sample document and a small video demonstrating the issue at amaarora@adobe.com
   We can then reproduce the issue in house

   Thanks

5. form field tag export

   Current version - InDesign CC 2018

   Form field tags are not created when exporting an interactive .pdf with tags.

   To recreate:
   1. Create a form with form fields.
   2. Add everything to Articles pane in order from top to bottom per page.
   3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

   Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

   Actual result - all form fields are missing tags and does not pass the accessibility checker.

   Everything worked great before I updated InDesign on Friday 10.20.18.

   Current version - InDesign CC 2018

   Form field tags are not created when exporting an interactive .pdf with tags.

   To recreate:
   1. Create a form with form fields.
   2. Add everything to Articles pane in order from top to bottom per page.
   3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

   Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

   Actual result - all form fields are missing tags and does not pass the accessibility checker.

   Everything worked great before I updated InDesign… more

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   5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.
   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
   Thanks,
   InDesign Team

6. styles don't export to pdf tags

   All my paragraph styles are set to automatic for export options. When I export to pdf 99.9% comes over as 'span' in the reading order structure, not what it is supposed to be.

   There is the occasional H3 for some reason on some versions exported. Appears totally random. None on attached sample.

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. CC library tab won't select?

   When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

   9 votes

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   7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anasuiya Gupta responded

   Hi

   Please provide the following information:
   1. Is InDesign installed on the default path?
   2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

   Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

   Regards
   Anasuiya Gupta

8. Glyphs panel scroll doesn't work in CC2017

   Fix scroll feature in Glyphs panel; it worked in CC 2015. Broken in CC2017 on both Mac and Windows.

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   5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

9. [ID-4261359] Path ≠ line if you have a round arrow with an arrowhead as part of the path

   If you have a "round" arrow with the arrowhead as part of the path, the path (in my screenshot: blue) is no longer the same as the shown line of the arrow (black).
   This effect does not occur if the arrowhead is added to the path.

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   1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

10. Can't apply colour swatches in swatches pallette

    Indesign version 20.0.1
    Mac OS Sequoia 15.1.1

    Steps:
    1. Create or open a document
    2. Create or select any text box or picture box
    3. Select any colour in the Swatches panel
    4. The colour swatch will hilite for a second when clicked, but then deselects and the colour is NOT applied to the object
    5. Same is true for text: Cannot apply any colour to text using the Swatches panel.
    6. Using the "Color" panel however does allow you to apply colours using CMYK or other spaces.

    Additional Notes:
    - Already tried manually deleting caches and preference files from user library
    - Already tried command-option-control-shift while starting Indesign to delete preferences
    - Rebooted Mac several times and also zapped PRAM
    - Only started happening today (I think Indesign was auto-updated by CC)

    Indesign version 20.0.1
    Mac OS Sequoia 15.1.1

    Steps:
    1. Create or open a document
    2. Create or select any text box or picture box
    3. Select any colour in the Swatches panel
    4. The colour swatch will hilite for a second when clicked, but then deselects and the colour is NOT applied to the object
    5. Same is true for text: Cannot apply any colour to text using the Swatches panel.
    6. Using the "Color" panel however does allow you to apply colours using CMYK or other spaces.

    Additional Notes:
    - Already tried manually deleting caches and preference files from… more

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    8 votes

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    8 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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11. [ID-4257194]page numbers on documents don't match page numbers in book window or pages pane

    Ever since InDesign updated from version 19.5 to version 20, the current page number marker on my master pages will not sync. Now, every document in my book just starts from page 1. So, in other words, every chapter starts over at page 1. Please help. I've included a screen grab of my problem. You'll see that the page numbers on the actual document don't match the page numbers indicated in the pages window or in the book window. I've redone the marker in the master pages and resynced, but no dice...

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    5 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminVineet (Admin, Adobe InDesign) responded

    To resolve this issue, please click on the 'Update page and section numbers' option (present in the book panel's hamburger menu) after opening any book(created in any previous version) for the first time in 20.0

12. History Window

    Using the hotkeys Command > Z to undo constantly brings up a tour of the History window. Don't want to use it or I would already and am really over it telling me to. Please how do I stop the prompt?

    8 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. InCopy: Notes in text shifting randomly when exported as PDF.

    InCopy version 18 and 19.

    To recreate the issue : add a note to any point of a text paragraph in InCopy and export the document as PDF. This results in the note (yellow sticky note) shifting randomly within the PDF document.

    What should happen is that the yellow sticky note should be in the area of where the note was initially anchored in InCopy, after you export it as PDF.

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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14. .svg library assets are not supported anymore at version 19.3

    Elements from the library with the .svg file format are no longer supported in version 19.3. In Illustrator the assates still works.

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    8 votes

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. PAC 2021 Error for InDesign generated PDF : Object reference not set to an instance of an object

    I am still getting Object reference not set to an instance of an object when testing pdf files in PAC 21. This error apparently relates to 'PDF Export using ZIP compression for images shows an “Insufficient data for an image” error on opening in Acrobat.

    This was supposed to be fixed in ID 18.5 but its now happening with every PDF I check for accessibility, even a single page with simple text.

    Working for local government and its imperative our PDF files exported from ID are fully accessible and tested. Seek an urgent fix.

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    6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is fixed in the latest InDesign version 19.4

    Please update to this version of InDesign to get the fix.

    
    

    --

    Adobe InDesign team

16. "Error#0: Your organize can not use it at present" while trying to publish your documents using Publish Online in InDesign

    I can not export as Publish Online. It stats that error #0: Your organize can not use it at present.

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    6 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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17. 18.1 Workspace resets to 'essentials'

    I'm working with Indesign 18.1 (issue also has occured with other older versions).

    My custom workspace utilizes a two-screen setup, one screen for the actual layout and the other screen for all the menus/palettes etc.

    Everytime I close out of a document and reopen a new document, the custom workspace resets from my custom workspace to a generic one-screen workspace. In previous versions, that reverted workspace was 'essentials' but with 1.81 it seems to be a partially custom / nondescript workspace....most likely because I went and deleted the 'essentials' workspace here:

    /Applications/Adobe InDesign 2023/Presets/InDesign_Workspaces

    I am working with a lot of different files everyday so this constant "reset, reapply the workspace" process is a real chore.

    I have tried uninstalling/reinstalling the app, I've tried uninstalling/reinstalling/updating to the current version from an older version also.

    I'm working with Indesign 18.1 (issue also has occured with other older versions).

    My custom workspace utilizes a two-screen setup, one screen for the actual layout and the other screen for all the menus/palettes etc.

    Everytime I close out of a document and reopen a new document, the custom workspace resets from my custom workspace to a generic one-screen workspace. In previous versions, that reverted workspace was 'essentials' but with 1.81 it seems to be a partially custom / nondescript workspace....most likely because I went and deleted the 'essentials' workspace here:

    /Applications/Adobe InDesign 2023/Presets/InDesign_Workspaces

    I am working with a lot… more

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    8 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Font Issue InDesign 2022 (working in InDesign 2021)

    I'm having an issue with a font, which isn't recognized in Adobe InDesign 2022 but is perfectly working in InDesign 2021.

    Font Name: Mark OT
    InDesign 17.2
    macOS Monterey 12.3.1
    MacBook Pro 14" 2021

    The font is installed on my mac and available in InDesign 2021.

    Any solutions for this issue?

    8 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. All of the sudden font doesn't appear

    v17.2 InDesign
    MAC OS Big Sur 11.6.5
    Opening documents to make changes and fonts are missing. They are activated in Suitcase 22.0.4 and appear in Illustrator when I open a document.
    Have redone preferences, caches in both InDesign and Suitcase. Tried placing the fonts in the InDesign fonts folder and the Adobe fonts folder.
    Have restarted several times.
    Uninstalled InDesign and reinstalled.
    Not sure what to do! Please help!!

    8 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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20. IDML Saving Stuck at 95% in InDesign 2022 - v 17.0.1x64 - Windows 10 Pro x64

    Idml Export Stuck at 95% for Indesign file (604) pages mostly text , i tried many times and resave the file in different indd file name and location, and still stuck in 95% when saving to IDML, even in exporting to IDML or Packaging the Project, the problem is the same

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    3 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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