1642 results found

1. Palette management is a nightmare. What happened?

   M1 Macbook Pro connected to dual displays. Adobe user for 20+ years.

   There seems to be no hope for palettes and window positions on Mac OS. I run multiple resolutions at different times based on the displays that are in use. Adobe apps are simply unable to maintain any palette and window locations. The application window moves to half the screen. The documents become dislodged from overall application frame. Palettes "jump" when I move them.

   As a user I understand that I have a responsibility to manage my settings, but after repeatedly resetting workspaces and trying to re-arrange palettes. I simply don't have time or patience to troubleshoot the logic behind the current window management. The user experience is terrible.

   Please provide a way to maintain window and palette positions across multiple screens and resolution changes.

   Laptop display only (+ variations for previously used resolutions)
   Laptop display with external display (1) (+ variations for previously used resolutions)
   Laptop display with external display (2) (+ variations for previously used resolutions)
   Laptop display with two external displays (1 & 2) (+ variations for previously used resolutions)
   Clamshell mode with one display (+ previously used resolutions)
   Clamshell mode with two displays (+ previously used resolutions)

   Thank you

   M1 Macbook Pro connected to dual displays. Adobe user for 20+ years.

   There seems to be no hope for palettes and window positions on Mac OS. I run multiple resolutions at different times based on the displays that are in use. Adobe apps are simply unable to maintain any palette and window locations. The application window moves to half the screen. The documents become dislodged from overall application frame. Palettes "jump" when I move them.

   As a user I understand that I have a responsibility to manage my settings, but after repeatedly resetting workspaces and trying to re-arrange palettes. I… more

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2. object size and position options doesn't work as expected for grouped objects

   Currently if you use the size and position options in the object styles panel, it applies the x,y position to all objects individually in a group rather than to the group itself.

   Anchored objects currently handle grouped objects in the correct way. This feels like a bug/oversight.

   Would expect a group of objects to behave as 1 rather than being each item being treated individually within a group

   Images attached of a group of objects before and after having a position applied via the size position object style option

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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3. cursor

   The menus or any click item do not pop up or drop down as they are supposed to. I have to click and hold and that only works sometimes.

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   0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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4. Variable font changes to Italic when a custom axis value is set, without user input. Also, the Italic axis cannot be controlled.

   This may be related to a somewhat similar Illustrator bug:
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46249144-variable-font-changes

   Summary:
   1. Variable fonts that have separate but related roman/italic font files are handled badly by InDesign (and Illustrator). In InDesign, if you set a custom axis value such as Weight or Optical Size, the font changes to Italic immediately. This issue occurs in fonts such as Roboto Serif and Apple SF Pro, which are well-tested, popular, and important by many measures. It also occurs in fonts that have internal data that is known to be good, at least as far as FontBakery testing shows. It doesn’t occur in single-font-file variable fonts such as Acumin or Inter, which have built-in "slnt" axes.
   2. As a secondary but related issue, there should actually be an Italic slider or toggle for a variable font, if that axis is specified in the font’s STAT table.

   Version of InDesign: 18.2.1 (latest as of May 25, 2023). Also tested in latest prerelease, v18.4.

   Steps:
   1. Set some type with a font like Roboto Serif [variable].
   2. Open the variable font axes panel, and change an axis like Weight. The font will change to its Italic version, without user input. There is no clear way to change it back to Upright, without selecting a named instance like "SemiBold" – but that largely defeats the purpose of the font being variable.

   Expected result:
   A variable font should be able to have a custom weight value, without snapping to Italic. Likewise, there should actually be an Italic slider or toggle, if that axis is specified in the font’s STAT table.

   Actual result:
   It is impossible to set an upright variable font with a custom weight.

   Test fonts:
   https://fonts.google.com/specimen/Roboto+Serif?query=roboto+serif

   This may be related to a somewhat similar Illustrator bug:
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46249144-variable-font-changes

   Summary:
   1. Variable fonts that have separate but related roman/italic font files are handled badly by InDesign (and Illustrator). In InDesign, if you set a custom axis value such as Weight or Optical Size, the font changes to Italic immediately. This issue occurs in fonts such as Roboto Serif and Apple SF Pro, which are well-tested, popular, and important by many measures. It also occurs in fonts that have internal data that is known to be good, at least as far as FontBakery testing shows. It doesn’t occur… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. When setting the frame grid with the shortcut key, it becomes an unintended font display

   InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
   Windows

   1. make new document
   2. make new frame grid
   3. select frame grid
   4. press key "Ctrl+B", and open dialog

   A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
   Should be displayed is the default "Kozuka Mincho Pr6 N".

   CC 2017 and older versions are no problem.

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   12 votes

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will look into this

   -Aman

6. BLUE LAYERS ON ALL THE PAGES

   Every document I open, new or Existing file -
   there are blue layers on all the pages at the window 'pages'.
   please help..

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7. Missing or Damaged Links in 17.0.1

   Just opened file created two years ago in InDesign. Links panel shows links ok, but pages show gray rectangles. Replacing the link seems to help, except if the link is a PDF. Those are not working at all. They show up on screen as pixelated, even at high screen resolution setting; but print as gray rectangles.

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   2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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8. Open Type unavailable

   I have the most recent upgrade to CC InDesign. A new problem just came up. Properties panel shows no problems but open type properties are not available msg appears on all newly input type, which displays at 1/10 size. I did a re-install, but it did not change. This has halted my work!

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9. ID crashes when call method "createHyperlinkQRCode" on Rectangle from "afterOpen" event handler

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with the cursor to the place of inserting the QR code, and this creates an unnecessary waste of time.

   If the script is called from the script panel, it works without errors, which indicates that there are no errors in the script.

   I tried the following layouts (they cause the same error and crash InDesign):
   (1) Preferred option. Call the QR code creation method directly in the "afterOpen" event handler.
   (2) I extended the Rectangle object with an additional method that is called in the "afterOpen" event handler.
   (3) I made a separate script that can be run manually. It works if I run it manually. And crashes if I call this script in the "afterOpen" event handler using doScript().

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with… more

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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10. option "show import parameters"

    where in the Indesign cc is the option "show import parameters" - in the window, the command "put" does not have it at all

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    1 vote

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11. convert footnotes

    Just a small thing..
    When InDesign convert footnotes to endnotes I need to click 'Done' twice. the first window should be closed automatically

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12. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

13. Dragging guides from ruler restricts placement to only to three decimal points

    When dragging a guide from the rulers, ID only allows placement to three decimal points. Most often I find the need for the full four decimal points -- like trying to match the baseline of a line of type. So I have to drop the guide imprecisely, then adjust using the control panel. Can you please fix this?

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. I want to see the page number !!

    Page view window
    The last line does not show the page number.
    it is been a long time but it until hasn't
    plz....

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    1 vote

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15. Installation Windows Surface ARM

    Make it work on ARM based processors. Bought a new Windows Surface Pro and shocked that your apps are not working...

    Please Please Prioritize this

    2 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

    Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

    Refer to the following articles for more information:

    • https://helpx.adobe.com/download-install/kb/arm-processors.html
    • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

    -

    Sanyam Talwar (he/him)

16. [ID-4261011] In Find/Change, search for font style (eg "Book") incorrectly selects "Regular" style text, even if "Book" style isn't present

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.
    Looks like a bug to me!
    The same problem occurs with GREP search as well.
    Also, other users reported me that it happens in CS6, CC 2017, 2019 and 2020.

    In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
    Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
    And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
    Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.… more

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    13 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

17. 15.0.2 Margins & Columns Issue on Body Page 1 (Windows only)

    Version: 15.0.2

    Steps to reproduce the issues:
    I was teaching 3 students on 15.0.2 (all on Windows) how to create a new document. We set up a 12-page file and specified 3 columns and changed the top margin in the New Document dialog box. With the preview checkbox on, body page 1 did not reflect the changes. We could see the bleed and slug lines appearing when defined. We could also see the A in the corner of the the body page 1 icon in the Pages panel, indicating that A-Master was assigned.

    Expected result
    When you define a new document with Preview enabled, you should be able to see the margins and columns as defined on the first page, behind the dialog box before (and after) you click on OK.

    Actual result:
    After clicking on OK, we discovered that the margins and columns were defined and visible on the A-Master and body pages 2-12. We had to manually re-apply the A-Master to Body page 1. This happened to all three students.

    It is working as expected on my Mac 10.15.3.

    Version: 15.0.2

    Steps to reproduce the issues:
    I was teaching 3 students on 15.0.2 (all on Windows) how to create a new document. We set up a 12-page file and specified 3 columns and changed the top margin in the New Document dialog box. With the preview checkbox on, body page 1 did not reflect the changes. We could see the bleed and slug lines appearing when defined. We could also see the A in the corner of the the body page 1 icon in the Pages panel, indicating that A-Master was assigned.

    Expected result
    When you define… more

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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18. Exporting a Snippet Causes Crash

    Whenever I try to export a snippet, either through dragging the ID item onto the desktop, or by going to File > Export > Snippet, InDesign will crash. The only way to get a snippet is by adding it to a library by using the flout menu in the Library panel.

    I am on mac OS 13.13.3 and InDesign 13.0.1

    1 vote

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

19. Object states button disappears after click

    In a multi-state object, the button that activates the MSO disappears after being clicked. No where in the settings have I told it to disappear after being clicked.

    Version: I'm running InDesign 16.3.2 (though I downgraded to 16.2 and am still having the problem)
    Steps to reproduce issue:
    I created the MSO using buttons/forms and the object states panel. Close button should revert back to original state (star).
    Expected Result: Button should reappear.
    Actual Result: Button is gone after click.

    Video of ePub preview attached.

    The problem is both in the ePub preview and when published online.

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    2 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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20. InDesign crashes when I try to change styles with the preview box selected.

    I am running InDesign 19.0.1 x 64 on a Windows 10 machine

    When I try to edit a paragraph style that includes bullet points, and with the Preview box checked, my computer crashes. As you can see in the screen capture video, it is an intermittent issue, but InDesign crashes the majority of times I am trying to edit the bullet paragraph styles. It also happens when I try to change the Anchored Object Options in my Object Styles panel.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team