7264 results found

1. 2 Headings in 1 cell is displayed incorrectly in the TOC

   Since InDesign version 14.0 x64 (Windows), when creating or updating a TOC, the second heading is directly connected to the first heading without any distance and without chapter number. This only happens if both source headings are in 1 cell.

   The proof: Documents made before version 14 have a correct TOC. If I open such a document with version 14 and update the TOC, it will break as mentioned above.

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

2. Critical : can't sync fonts from Adobe

   Critical : can't sync fonts from Adobe :

   Hello, just like this guy below :

   Help! Unable to activate fonts InDesign 2019

   I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

   Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

   tried everything,

   Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

   FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

   The error message is : "unable to sync one or more fonts" (tried all the troubleshoot fixes from adobe for this message)

   But other fonts work well and do sync : Franklin URW, Bebas Neue etc.

   My colleague has no issue on his mac, but I do on my PC. We share the same adobe licence for 2 computers. I tried stopping all software firewall inside Windows.

   It's not due to our network, because my colleague uses the same network...

   I'm currently stuck with projects that can't sync fonts.

   What to do ?

   I already tried with older version of indesign, no success

   Thank you

   Critical : can't sync fonts from Adobe :

   Hello, just like this guy below :

   Help! Unable to activate fonts InDesign 2019

   I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

   Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

   tried everything,

   Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

   FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

   The error message is : "unable to sync one… more

   6 votes

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve seen this issue happen when you have the same Font already installed on your machine.

   So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

   Hopefully, the problem should get resolved.

   Adobe InDesign team

3. Second screen panels don't appear automatically

   As part of my custom workspace, I have certain panels set up to appear on a second screen.

   Since updating to Indesign CC 2019, no panels on my second screen appear by default when opening InDesign. Instead, I have to go to the Window drop down and manually open one of the panels assigned to the second screen, which then brings up all the second screen panels.

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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4. InDesign CC 2019 - font error issues with PDFs

   When latest InDesign CC 2019 creates a PDF using certain fonts, an error message appears when opening PDF in Acrobat Pro DC: "Cannot extract the embedded font 'JLUSWO+fontname'. Some characters may not display or print correctly."

   Never had this issue with previous InDesign versions. The same PDF opens, views and prints perfectly in Preview. Creating PDFs by other applications with the same font are fine.

   HELP!

   6 votes

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   7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
   • Error snapshot or video recording of the issue?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
   • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

   Adobe InDesign Team

5. Clicking on image doesn't show it in the Links panel

   Clicking on an image within a frame doesn't show it in the Links panel, so I have to scroll through the list of links to find the image - This sometimes works, sometimes does not.

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   2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. InDesign hangs while exporting InDesign document as IDML

   Every time I try to save or export my InDesign document to idml it never finishes. It immediately goes to 27%, and then it never progresses.

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   1 comment  ·  IDML Export  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently in the process of reviewing it.

   -InDesign Team

7. Pantone Solid Spot colors added from InDesign to a CC Library become Magenta Process colors in Illustrator

   I already reported this on the Illustrator uservoice site, but did not see any reaction so far. I think it is a big bug when (spot) colors color cannot be shared reliably between Adobe applications:
   A Pantone Solid Spot color (or any Lab spot color) added to a CC library in InDesign will become 100% Magenta CMYK Process color in the Swatches panel when added from the CC library by double clicking in Illustrator.
   See also: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/34291627-pantone-solid-spot-colors-added-from-indesign-to-a?tracking_code=8ff2c6d23ad86db2b07d1c16c7e36e2d

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   4 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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8. Overall performance poor

   The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

   Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

   Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and pull down menu. It pastes wherever it feels like, even after restarting sometimes, (which creates the delay again opening).

   Linking: often it will not automatically check folders for links, despite this feature being checked and relink to last location selected in preferences. Manual linking must be done. In books, this costs dearly in time lost.

   These may seem like small inconveniences, but when you are hammering through dozens of files a day this is incredibly time consuming and a huge waste of my time. Which is my billable time.

   It isn't the system or hardware; with the latest and greatest Mac, with a solid state drive and plenty of room to manoeuvre, it plows through massive AE files and can handle Maya files. There is something wrong that ID is requiring so much CPU to handle what it used to do in a snap. If that's what the issue is. I haven't a clue why it's performing so badly wit this last iteration.

   The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

   Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

   Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. Data Merge Preview drops Paragraph Styles with Nested Styles

   Suppose you want to merge data, and format it with nested styles. For example, you want one word to be red, and the other blue. If the cell is empty, remove the line.

   This works as intended until you 'Preview' the document. When you view a record without data, then move to the next, the paragraph style is lost entirely!

   For example, I use this technique to merge many restaurant menus for many locations. A food item is regular up to a '$'. Then the price is italicized. Some locations don't offer this item. If I were to Preview one location's menu, then turn off Preview, and forget to reapply the style, then everyone's menu is effected.

   To illustrate, I've attached a super simple example. When you open the doc, the paragraph style is applied to the middle line. Turn on preview, and click [>] to the 3rd record. You see the paragraph style disappear all together.

   Suppose you want to merge data, and format it with nested styles. For example, you want one word to be red, and the other blue. If the cell is empty, remove the line.

   This works as intended until you 'Preview' the document. When you view a record without data, then move to the next, the paragraph style is lost entirely!

   For example, I use this technique to merge many restaurant menus for many locations. A food item is regular up to a '$'. Then the price is italicized. Some locations don't offer this item. If I were to Preview one… more

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   4 comments  ·  Styles  ·  Delete…  ·  Admin →
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10. indesign cc transparencies have lines

    InDesign CC 13.1 renders transparencies with lines running through them. Appear to be just in screen display. Transparency does not print or export with lines. It's
    still very annoying. Is this a bug that is being worked on?

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    5 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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11. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    By default color profiles are not maintained while copy-pasting and this behavior exists since CS6.
    To enable the behavior of maintaining a color profile while performing copy-paste action, we need to apply the required settings at the application/document level under the color settings dialog from the edit menu.
    To do so, open color settings and set color management policies for CMYK to preserve embedded profiles.

    Closing the issue as designed.

    —
    InDesign team

12. Sound not working when Publish Online

    I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working perfectly fine.

    I'm working on a book to be an epub. The epub version works perfectly (sound/animation), then I had to make another version for the publish online. The problem was, when convert to publish online directly, sound was going on way before it's page, for example, on the first page we were hearing the next 4 pages almost at the same time. I solved this problem by inserting play/pause buttons for the sounds. It was working perfectly fine last week, and now this week, some pages don't play sound at all. But in the epub preview in InDesign, everything is working… more

    6 votes

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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13. shift key no longer works to gather objects into a group

    shift key no longer works to gather objects into a group

    6 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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14. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

    Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

    Versions of Adobe InDesign:
    CS6 through CC 2018.0, Windows and macOS

    Test files and screenshot of error attached.

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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    Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Hanging Indent plus Left Justify makes words float out of text frame

    I often use bulleted lists with the commmand/backslash (hanging indent) tool. If the text is aligned left, no problem. But when I use left justify, it sends some of the words off to the right — outside of the text frame! Please see examples below.

    The text samples here were using Adobe Paragraph Composer. But when I switched it to World-Ready it fixed it!

    I've been having this problem for a while. Before I updated to InDesign 2018 and after the update as well. I'm running El Capitan 10.11.6 on a Mid 2011 iMac.

    Solved in this thread: https://forums.adobe.com/thread/2462045

    Here is a snippet: https://www.dropbox.com/s/0sii52kmjy53nnx/floating%20word%20snippet.idms?dl=0

    I often use bulleted lists with the commmand/backslash (hanging indent) tool. If the text is aligned left, no problem. But when I use left justify, it sends some of the words off to the right — outside of the text frame! Please see examples below.

    The text samples here were using Adobe Paragraph Composer. But when I switched it to World-Ready it fixed it!

    I've been having this problem for a while. Before I updated to InDesign 2018 and after the update as well. I'm running El Capitan 10.11.6 on a Mid 2011 iMac.

    Solved in this thread: https://forums.adobe.com/thread/2462045

    Here… more

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. Slow lag time typing and generating raster image

    I have not had this problem before but there is about a 2 second lag on everything from typing to panning around. I have aerial images via PDFs linked into the file (5 of them) and I'm placing leaders and text on top. The document is only 5 pages and it's very frustrating-please help!

    6 votes

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17. Indesign not working with macOS High Sierra download

    My Adobe InDesign is showing blank window and no tools after downloading macOS High Sierra. Help?

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18. "Rolloff" in Animationpanel not working in CC2017 / CC2018 / MAC / WINDOWS

    I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it again, the animations simply restarts. Hard to explain, easy to understand once you see it yourself.

    https://indd.adobe.com/view/351ae097-e63e-4518-93a7-f59e998fb9aa

    Try it yourself, hover over the 3 lines on the bottom, a bar should come up. Go away with mouse, it redoes the animation again, while it normaly should go down where it came from, when "Rolloff" in the Animationpanel is activated.

    Side-note: Exporting it with "Rolloff" deactivated does the exact same thing, so it seems like, that the tool "Rolloff" has no real function.

    https://www.youtube.com/watch?v=ZMRQCabgt_8&t=203s&list=PLVtJKzfqv-Gay5lahydRZgmIEreFijJl1&index=1

    In this YouTube tutorial, you can clearly see, someone achieving what I want in Adobe CS5, 7 years ago! A update for this section would also be great sometime, but it just seems like nothing has changed over the past 7 years.

    It doesnt matter if I try to succeed in this in CC17 / CC18 / Mac or Windows, both do not work.

    This is a tool that is so great to have, but it simply stops me from working correctly, because I am not able to use it. Please fix this as fast as possible. I am not doing all this for fun, I got a diplom project to complete, and just want to make it a little bit nicer by using things like the Animationpanel, instead of simple buttons only.

    Best Regards,
    Adam V.

    I am working on a diplom project right now, and faced a really annoying bug in InDesign. I want to create a rollover bar, wich slides up when I rollover / hover with my mouse over a certain object. I know without any kind of problems how I am able to create something like this, but my problem is, that the object simply wont return to its destination where it came from, when I rolloff it again, like going away with my mouse. It stays on its place once the animation has been completed, and when I hover over it… more

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Reverse on Roll Off is a SWF only feature, as pointed out.
    We’ll review the feature request to change the label of this option.

    - InDesign team

19. Delete page crashes InDesign and closes

    I am using 2017.1 Release 12.1.0.56
    When I click to delete a page from my document, ID crashes. It is only happening on one particular file. I tried creating a duplicate copy, adding additional pages and deleting multiple pages and still is crashes.

    6 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. EPUB Interactivity panel resizes

    In the release version of InDesign CC 2018, when you resize the EIP panel, then close it or make it part of a workspace, it should open at the same size you left it.

    In CC 2018, it opens in the size you last left it, but immediately snaps to a very small size, forcing you to resize it EVERY time.

    This makes working with interactive features very cumbersome. Please fix! Thank you.

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team