Unable to print using Separations with trap Application Built In
When sending a 2+ color job with trap to RIP via Indesign, I keep getting "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem." This seems to be an issue with the last 3 versions, along with the updates. I've uninstalled print drivers and reinstalled. Deleted cache files. For a short time I was able to print using an older version on Id but its no longer and option. My coworker who is on Mac has no problem printing with trap. Not sure what's going on. I contacted Adobe when the problem first arose and went back and forth with them for over a week, tech even remoted in, nothing was fixed. Anyone else?
Detlev Ziehm commented
The same here. Canot take the trapping button by the print options. Had well done in the Version 15. I need this function as well by many jobs. I had changend the Work station and also the rip, there is the same result. NO FUNCTION and i´m working in the print press!!
Same here. Tech support said they would escalate the issue and get back to me, but here I am still waiting and it has been a few months. It seems InDesign 16.0 works still for trapping if you are able to get it from Tech Support. Not sure how it worked on previous versions before InDesign 16.04, and all of sudden in all the new versions it stopped working. How did that happen/ Why did they change this feature if it was not broken. Would this please be fixed already? How many votes or threads do we need to make for this to be addressed.
I posted about this months ago. I can't believe they've allowed it to go three versions without addressing this problem.