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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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1312 results found

  1. library

    the drag-and-drop function no longer works in the library in the new Adobe Indesign cc 2019 14.0

    3 votes

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  2. Properties panel - linked panels opening across extended windows

    Win 10 / InDesign cc2019

    I have an issue where the underlined panel options don't respect the boundaries of my extended screen configuration causing the popped out palette to split across windows.

    In illustrator these linked palettes always appear within the confines of a maximised application window's boundary.

    P.S. I hope it is your intention to continue to develop the properties panel so that more of the options appear naturally within its space. Similar to the way the Transform, Character, Paragraph and Align sections do via the 'more options' ellipses.

    I've pointed out your approach on the Illustrator…

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  3. CC library saying signed out but cloud is signed in

    The CC library panel in indesign 2018 13.1 x64 on Windows 8 says i'm signed out of creative cloud and cant access my libraries but i'm signed in.

    Only fix I can find atm is to forcefully sign out then back in but it resets everytime I shut down my computer and I dont want to keep doing that just to access my library.

    Advice would be fab - Cheers

    4 votes

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  4. Accessibility and data merge

    Windows 10, ID 14.0.2 (2019), Acrobat Pro DC 2019.012.20036.
    Using Data Merge to create many pages of text from a large Excel file. Each row produces two pages. I have set up all the tags, reading order, bookmarks etc for the file but they are not reproduced for subsequent pages. When testing in Acrobat, the screen reader only reads the first two pages. There are no tags or bookmarks for subsequent pages. Can this be resolved?

    4 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  5. Version 13.1

    Version 13.1 crashes several times a day. For various reasons, ex. try to drag and drop pictures from finder into indesign.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. Email hyperlinks work once, but cease to work after clicking envelope link in Hyperlinks Palette

    When clicking an email link in the Hyperlinks Palette, the email does, in fact, spawn my mail application (Mac Mail) and the email and subject line are correct.

    However, when I return to Indesign to further edit the email link, and then I double click on that hyperlink in the Hyperlinks Palette, the email is no longer visible...it drops out.

    Additionally, the email is not available from the list of links (those links, BTW, are not shared links).

    And...the link, when I double click it, changes position in the list of hyperlinks, making it difficult to track what link you're…

    1 vote

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  7. new document dialogue wont accept size

    INdesign 14.0.1
    File > New Document
    In the new document dialogue box:

    I want to create a custom document 190mm wide and 25 mm high.
    I enter the 190mm in Width box
    I enter 25mm in Height Box
    I move out of the Height box and figure I have entered changes to 211.667 mm.

    this happens no matter if I use the print or web dialogue window.

    This makes it impossible for me to start a new document in the size I want

    ... so that's not a total pain in the **** is it?

    1 vote

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  8. Slow performance, only using 100% of one logical processor

    Since the update in March, InDesign (v 18.2.1 x64) runs extremely slow on my Windows 11 laptop. Never experienced such delays before. I have 16GB RAM and a AMD Ryzen 7 5700U with Radeon Graphics processor. InDesign appears to only use one of the sixteen logical processors and it slows down my entire system. Overall processor use may only be 34%, but the system is slowed down to the point where the mouse pointer doesn't even move.

    4 votes

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  9. iMac M3 gets very hot and uses excessive CPU while working with InDesign 2024, fan is constantly running

    I am working on InDesign 2024 version with Apple iMac M3 processor, and as long as the InDesign window is open, even if I do not do anything, the iMac gets very hot and the fan is constantly running. This is not a normal situation at all.
    I'm reporting this to the Adobe team for information. I noticed that InDesign did not have this problem when I disconnected it from the internet. However, when the connection is lost, InDesign crashes after a while. You can see the CPU values it uses in the attached image.

    1 vote

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  10. Cursor - Zoom in and out/left and right on trackpad not working

    When using my trackpad on Windows 10, two fingers up and down works when editing a document. Two fingers left and right does nothing and pinching in and out doesnt zoom, it scrolls right to left. This is the same across all my adobe platforms. Everything else on my laptop scrolls accordingly on the trackpad.
    I only downloaded the adobe software last night and my laptop is brand new yesterday. All updates are up to date.

    Thank you for helping in advance.

    4 votes

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    0 comments  ·  Others  ·  Admin →
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  11. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman

  12. CC library freezes during work and crashes Indesign 16.2.1 if buying Stock-Pictures

    MAC OS Catalina 10.15.7 (19H1217)
    iMac Pro (2017)
    3.2 GHz 8-Core Intel Xeon W
    32 GB 2666 MHz DDR4
    Radeon Pro Vega 56 8 GB
    Indesign 16.2.1

    CC Library freezes and only a program restart helps temporarily ... until next time

    This bug existed before in Indesign and Illustrator was fixed in the meantime and was now apparently reissued! I love traditions!

    A bug evergreen CC Libraray
    If buying AdobeStock-Pictures via CC Library-Window in Indesign
    will shut down Indesign directly in 9 of 10 cases
    (This is a "Bugevergreen!")

    1 vote

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  13. It's not possible to look for tables using the GREP tab

    In the Text tab you can look for <0017> and find the tables in the active document (or selected story).

    But it's not possible to look for tables using the GREP tab. Looking for \x{0017} or \x17 doesn't match anything.

    Step to reproduce:
    1. Create a new document, place a text frame, and add a table.
    2. Open the Find/Change window, activate the GREP tab.
    3. Run this GREP query: \x{0017}
    4. Then try this one: \x17

    Expected result: both queries found the table.

    Actual result: InDesign reports that nothing was found.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  14. Search box when updating link

    When I want to update a link and press the link button, an "open/find file-window" is opened. I then often want to search or the file using the file name, but when I press the search box in the upper right hand corner this box is suddenly shrunk to a much smaller size which very small font which is thus illegible (this does not happen when I do the same maneuvre in e.g. Windows Explorer). I want the box to remain the same size so I can see the search term I type.
    I tried to attach…

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  15. InDesign steals focus in Windows 10 - again (2022)

    If you switch to another application, while InDesign is launching, InDesign will steal the focus back, even repeatedly if you are quick enough to switch to the other application more than once, and/or have a slow computer (e.g. battery saver mode while opening a large document may exaggerate the problem).

    I'm fairly certain that this irritating behaviour was gone from late 2017, since the earlier bug report (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31913773-indesign-steals-focus-in-windows-10) was closed after lack of activity (3 years old) in 2021, and the old thread on the forum https://community.adobe.com/t5/indesign-discussions/how-to-prevent-adobe-software-stealing-focus-in-windows-10-locked/td-p/7773884/page/5 was active until late 2017. At Nov…

    1 vote

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  16. save document

    I have InDesign 16.0 with a Dell Windows 10 platform. When i use the file->save option InDesign randomnly chooses the folder from all of the document folders opened during the current session for the document to be saved in, rather than the existing folder where the document to be saved originated. Since on any given day, i might have opened 10 documents in 10 different folders, i have remember EVERY document worked on to hunt for my file. It used to be that if i used file->save InDesign would automatically target the source folder from which the document opened.

    4 votes

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    1 comment  ·  Others  ·  Admin →
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  17. Flipped text in PDF created from Canva

    When placing a PDF with certain stylized fonts, the text is being flipped and enlarged. Seems to be specific to Mac OS.

    PDF docs have been created in Canva. They appear correctly when opened in Adobe Acrobat Pro, both on Windows and Mac. They are being placed in InDesign, and at that time the text titles being flipped and enlarged. I am working from v. 16.0.1. This was not an issue in previous versions. When I use png docs instead, and place those, I have no issues. I have been an Indesign user for about 3 years.

    4 votes

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  18. high cpu usage indesign

    I am periodically experiencing high CPU usage with InDesign 13.0 x64 on Windows 10. The CPU remains high even while not actively using InDesign and doesn't stop until I quit and relaunch the application. This issue only started happening within the past few weeks, probably after the most recent update.

    I'm attaching a screenshot from the Task Manager showing 50% CPU consumption. Please note that my laptop is quad-core. That means InDesign is fully consuming 2 CPUs (4 threads) continuously.

    4 votes

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  19. Unpinning of Adobe Cloud Folder in Windows Explorer is not working

    The Adobe Cloud Folder at the Windows Explorer can not be removed. The instruction on https://helpx.adobe.com/de/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html is not working.

    Adobe CC 2020
    Windows 10 Enterprise 10.0.17763

    Please, for the future: Don't change anything on users computers without asking for permission! It's my computer, not yours. I do not change anything on your computers without first asking.
    Thank you.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  20. Gradient Angle Resets to Default when Changing Color in Gradient Swatch

    I have an object selected that has a gradient swatch applied to it, and the gradient goes from top to bottom. I then go to the color menu and double-click the gradient swatch. Now when I click on one of the two color squares in the gradient swatch the angle of the gradient on the selected object will revert back to its default angle (left to right). This only happens to objects that I have selected. Both on my macbook and windows pc. InDesign version 14.0.1

    4 votes

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    1 comment  ·  Others  ·  Admin →
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