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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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1684 results found

  1. control panel on top is partly hidden or cropped, any idea how to solve this?

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  2. Table window does not show measurements when table is selected

    Adobe InDesign
    19.4
    Happens from time to time when the cahracters disappear completely or partially and gains functionality after quiting ID several times or restarting Mac.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

    I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
    Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
    Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
    I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

    6 votes

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    13 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thanks for reporting the issue to us. We are currently investigating the issue.

    Adobe InDesign Team

  4. InDesign performance issue: Text disappears while editing

    When editing a text box, the text disappears.
    I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.

    This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.

    Version 2017.1
    Build 12.1.0.56 x64
    Windows 10 x64

    149 votes

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    238 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.


    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

  5. Can't sort by group or type when Relinking to CC Libraries

    When relinking to CC Libraries, you have no choice but to see a list of randomly sorted (or alphabetically sorted.. who knows) assets in CC Libraries. Users should be able to sort by Type or Group like in the normal CC Libraries panel.

    2 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  6. XMP file info dialog box (for linked images) no longer shows up

    I clicked the flyout menu in the Links panel, and choose to display the XMP file info and the dialog box doesn't show up. It's like it is off screen somewhere, as all the menus are then grayed out. I can hit Escape a few times to get out of it. But sometimes InDesign totally locks up and I have to force quit.

    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Admin →
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  7. hyperlinks

    You create hyperlinks for your pages - and nothing appears in the Hyperlinks panel, so you cannot see what you've already hyperlinked!!!

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  8. links empty

    Open Indd on my MacBook, no problems. Open the same file on my new IMac and the links panel shows nothing.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  9. Dragging and dropping InDesign window on iMac Catalina works intermittantly.

    iMac 2017 running Catalina OS.

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  10. color menu at the top of the window doesn't stick

    When I try and click the colour selector at the top of the screen it doesn't do anything, or the palette flashes for a second and then disappears. InDesign version 20.1, MacOS Sonoma 14.7.2. Sometimes when I click it the computer jumps to a different app. Once or twice the app has crashed.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  11. CC library desconfigured after dragging in a table

    Hi there,
    I dragged a table from one page to the cc library panel and it turned black with code characters in colors. I lost all the libraries... can not find them anymore, not even delete this code or replace. Nothing. Please help

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  12. Cannot Export in PDF format

    Adobe InDesign version: 16.0.1 x64

    Platform: Windows 10, Version 20H2 (build SO 19042.685)

    Problem:
    Suddenly, from a couple of days, I cannot export in PDF format anymore.
    When trying to export a file, I receive the message "Failed to Export PDF" (or something similar, I use the Italian version) – see image 1.

    It doesn’t matter the settings in the export window, I tried almost all the combinations, but the PDF generation fails.
    I can export in.jpeg, for example, but it is not useful for me.

    Infos:
    The same file has been successfully exported just a couple of…

    3 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  13. [ID-4219732]Slow performance

    Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.

    I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.

    50 votes

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    22 comments  ·  Performance/Usability  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the…

  14. InDesign application does not render correctly upon program launch in Windows 10

    When launching InDesign in Windows 10, the window renders with missing icons, input boxes (eg: coordinates and size boxes) and backgrounds. When a new document is opened and it launches, random graphics from the document also are displayed.

    Please see attached image for example. I am able to reproduce. Each time, the window must be moved or hovered over by mouse to fix.

    This has been going on since upgrading from CS6 to CC from CC 2017 to CC 2018 (current) in Windows 10. Please let me know if you require details of my hardware or software specifications.

    1 vote

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    1 comment  ·  Performance/Usability  ·  Admin →
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  15. IDML export breaks structure when there is a tagged single row table at the start of a story

    When exporting an InDesign document to IDML and re-opening it, a specific set of conditions causes the tag applied to a table to be incorrectly reordered in the XML structure, and an extraneous <Table> tag to be inserted.

    This issue occurs when the table is a single-row table and is the very first element in the story (no preceding text or content). This bug disrupts the intended tag hierarchy, breaking workflows that depend on accurate XML structure.

    Steps to Reproduce:

    1. Create a new InDesign document.
    2. Create a text frame on the page.
    3. Within the text frame, insert a table.
    4. a.…
    11 votes

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    0 comments  ·  IDML Export  ·  Admin →
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  16. For long documents containing more than 50K characters, GREP search fails to find all matching instances

    Since updating to CC 14.0.2 on Windows, GREP search is no longer functioning properly. Not all instances of queries are found, or not found at all.
    I believe this is the case when working on documents created in an older version. In a newly created document it does work as it should.

    83 votes

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    31 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    Using InDesign CC 14.0 on Windows 10. I have an magazine layout with text and picture boxes, of course. When clicking from one box to another, there is a long delay, a temporary freeze. Eventually (20-30 seconds) it awakens and I can move on. But it's happening more frequently, even after a reboot.

    Is this an issue of my computer talking to Adobe servers?

    Nothing to screen shot, there is no message.

    112 votes

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    122 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

  18. some pages are not displayed

    when scrolling, some pages are not displayed (always the same). The work plan remains black. You have to double-click twice in the pages panel (where they remain displayed) to see them displayed on the desktop.
    My document has 116 pages and 18 layers.

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  19. indesign gets stuck in opening a document without the fonts

    The software gets stuck in opening a document without the fonts!!! till the Missing font window will appear
    That's crazy!
    I just want to check an old file or look for a detail and I HAVE TO WAIT A MINUTE and Meanwhile all the documents are STUCK!!
    WHY??

    4 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  20. All tabs disappear when trying to move one of them

    When attempting to adjust the location of a tab using the tab dialog, either in Paragraph Styles or when the Tabs panel the result is that all other other Tab locations are deleted.

    I am experiencing this issue in InDesign 21.0 Mac OS Tahoe 26.1.

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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